Just went in since I was craving a chocolate sundae I place my order. They hand me little cups so I asked what it was,he said we ran out of cups. So why not tell me before I pay so I can decide if I want to pay 3 bucks for something that is half the size of what I ordered. I only come here since it's the nearby. This place is a joke and I will not be back. read more

McDonald's - Fast Food Near Me - Bakersfield, California

Literally the worst McDonald's in town, service is poor, so slow and orders are 9 times out of 10 -- WRONG. They will make you and 5 other cars wait for orders in the drive thru waiting spots after giving you your drink or your ice cream that will melt in the 15 minutes they make you sit there waiting. Go to any other McDonald's... read more

I came to this McDonald's to pick up an Uber eats order on 10/22/25 about 2 pm. I go to the pickup counter and workers kept walking by not helping me. I ended up saying excuse me to one of the male workers and mentioned I had an uber eats order to pick up and he said he will check on it and then came out 2 seconds later and didn't say anything to me. I figured maybe he forgot and I just continued waiting. Then the manager i believe it was, kept staring me up and down with a dirty look every time she saw me. I continue waiting, and 30 minutes go by and the order still isn't out. The manager came to the pick up counter and started doing something so I mentioned that I've been waiting a little over 30 minutes now for the order and she looks at me, gives me a nasty look and says "it will be out when it's ready" with an attitude and gross tone of voice. Mind you, it was literally a happy meal with a drink that I was picking up. It does NOT take over 30 minutes to make that... I ended up just cancelling the order and leaving because I'm not going to continue waiting for another 30 minutes for that order and receive a disgusting attitude. That place needs a new manager that's actually professional. I even saw her being rude to almost every other customer as well. I see why this place has a bad reputation. read more

McDonald's - Cancelled order. - Fast Food Near Me - Bakersfield, California

1. Drive thru machine is shattered yet they still let people go through that lane only for them to have to order without seeing the menu. 2. I ordered McMuffins for my entire family which are supposed to come with round egg. They took my order and my money without telling me that they used folded egg instead. I found out on my way back home so had to make a detour so I can get my refund. When I arrived the manager said they did that because they didn't have any round egg available at the time. This could have been avoided if they told me this when I ordered so I could have either changed my order or canceled it. This experience was frustrating and left me feeling like they do not care about quality of service. Only about taking money from patrons. read more

I don't generally rate fast food restaurants (why?!)...but this one deserves a bad review because there's nothing "fast" about it. Understaffed and EXTREMELY SLOW. If you're in a hurry, go somewhere else!! read more

The food just taste bad but the customer service was great . The soda was flat , and food just tasted old.

I had an excellent experience tonight with Johnathan taking my order. He was so patient with me as I was ordering, and it's rare to have someone so kind helping me out. Also, the individual who handed me my food was also so kind, and I want to give a shoutout to the team members of McDonald's on White Ln. I know people aren't always super kind, but it's also appreciated that you guys always give us great service. Thank you so much! read more

Horrible service it took me 25 min to get my order after I already ordered they had me park and wait for a whole 25min this is ridiculous what is a drive thru for read more

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This McDonalds sucks. It's called FAST food not slow food. The literally take your order and make you park in the pick up zones until your food is ready. All 8 pick up spots are all parked with people waiting for their food. read more

I went in asking for help regarding trading in some toys and Holly (the manager) helped me out and was amazing the vibe is very welcoming and everyone there is very welcoming and nice read more

Ordered my food took at least 20-25 minutes to get... I thought this was fast food not a restaurant if your in a hurry to get a bite to eat avoid this location. read more

Customer Service always awesome , food depends on the time you go . If you go at slow time fries are cold an hard . If you go when they busy fries nice an hot . Another fun fact , if they are slammed they don't properly make your burger. Today it was my McChicken, it had mayo on the bread . Their in a hurry trying get your food to you fast as they can . Their coke is a must , McDonald's sodas just taste different than other places. An $1 for any size soda , can't go wrong. Out of all the McDonald's this location is my favorite one . They customer service is awesome they don't get frustrated at the speaker always so nice , when you pay at the window always smiling, when I pick up my food the service just gets better, ask if you want ketchup, which I appreciate, usually no ask I'll get couple of them , but It's always nice they ask. An always says Thank you have a nice day . Other McDonald's doesn't even say thank you just slammed the door in your face once they give you your bag , But this location knows how to say Thank You read more

McDonald's - Stack the bag nicely - Fast Food Near Me - Bakersfield, California

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They get paid 20$ ??? For this???? They took two bites??? Dark employee with glasses gave us an attitude for no reason???? read more

McDonald's - McCrispy . Just went and they had a dark female with glasses give us attitude for no reason .this burger is 7$ .why??! - Fast Food Near Me - Bakersfield, California

We've been here almost an hour. We've heard order is coming three times now. The order has been paid so we keep waiting

Kiosks !! Joke. One is closed the other one doesn't even work. Over 25 minutes wasted waiting on a biscuit egg. Where's the menu?? McDonald's is a joke these days. read more

The service was great! All our expectations exceeded, received our food up to accuracy, and was very quick too! I highly recommend this location! :) read more

Dirty! Really unclean restrooms! I was having a bit of a problem with the kiosks, and there was no one that would help me. So I didn't place an order and I left. I'm pretty disappointed. McDonald's is always pretty reliable. This McDonald's sucked. read more

I don't even know why my family still bothers going to that shitty place. Decided to check the food before they ate it and I am disgusted , get a fucking grip already you fools em fry's always soggy af , y'all never get it right AND AGAAIN the fam goes only to be disappointed, y'all just never get nun right do y'all ?? Gotdamm must suck being y'all. read more

Calipitter found in my spicy chicken Made pull to the side and wait for cold food and a bug in my sandwich! read more

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We ordered at 9:30, and did not receive our food until 30 minutes later with rude service and the food was cold.

Walked in place was very clean. But also seemed like no one was working. Had to wait a few minutes for someone to come from behind the wall to take my order. Had to wait for someone to come out again when I had a question about my order. There was two self-serve touch pad order kiosks and a sign at the register saying one can order from table with the app. I stopped there because the sign on the freeway said easy on easy off. That is really not the case. The main problem was the impression that there was no one working and that I was imposing on whatever they were doing in the back. Will not stop at this one again. read more

I'm so disappointed I love to get McDonald's but this time it was horrible I ordered 2 quarter pounders with cheese with no onions and it came with onions on both and I'm allergic to onions never will come back to this one again read more

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Very disappointed in this service we waited over an hour for our food not to mention we received raw fries in our order. Never coming back this is the worst place everrrrrrrrrrrrrrrrr read more

McDonald's - RAW FRY - Fast Food Near Me - Bakersfield, California

Yesterday, Me and my Family went to Mcdonald's on South H and Panama Lane, Bakersfield, to take a Breackfast. I didnt like the Service they gave to us Because they didnt gave us Forks, Napkins, and all that we need for Pancakes. We lways have to go to the front service and they always hiding to serve the customers. It is so Sad how Mcdonalds are changing. It is bot the fault of the people working there, it is about Mcdonalds. I recomend dont to buu your food there because you will always be short in all that hour are paying for. It was disgusting. read more

We only got McFlurrys and soda but I had to review because the bathrooms were SO CLEAN!!! Smelled good, not a drop of toilet paper on the ground. The inside of the restaurant was clean, too! They were fast at getting through the drive through, too. Nice enough staff. No complaints here! read more

MY SAUSAGE MCGRIDDLE CAME WITH A BITE TAKEN OUT OF THE EGG??! Called and manager told me to go back for a refund then I received nothing but attitude from the employees!! absolutely ridiculous. read more

McDonald's - Sausage McGriddle - Fast Food Near Me - Bakersfield, California

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I found this dead fly in my McDonald's chicken nuggets I can't believe I eaten some these chicken nuggets this really disgusting and gross I threw up when I found this fly in my chicken nuggets I can't believe how unsanitary McDonald's employees are I will never eat here again McDonald's you just lost one of your customers I hope everyone see how nasty and disgusting this is read more

McDonald's - Fast Food Near Me - Bakersfield, California

they made me 20 piece nuggies and gave me only 12 and were out of all the sauces. She charged me for extra caramel sauce with my ICED COFFEE,and it was watered down and it was warm, YUCKYYYY.! read more

McDonald's - was warm made the milk go bad :( not happy - Fast Food Near Me - Bakersfield, California

I know this covid has a lot of places backed up n all but come on on now I can't believe they had me pull over & park in a reserved parking & wait like I had a big order or I ordered something that was gonna take a few mins before it was done cooking..... I ORDERED 3 LARGE SWEET TEAS PEOPLE GEEZ 4 cars left the drive thru before I even got my drinks & to top it off I had to go in & get em smh ‍ it wasn't freshly brewed or anything so why did I have to wait so long for 3 drinks ugh it seems like everything I come to this location they're always messing up on my order or the service suks. It's the closest McD's to where I live but i think I'll drive a couple of miles to another one for better service. Thanks But NO THANKS To This Location read more

We stopped on our way through town and we'd never been to this location before. Super clean! I was impressed with how much care they put into the restaurant's presentation. Fall decorations, staff was neat, professional and friendly. Service was quick. read more

The manager doesn't want people coming inside and leaves these poor kids to get yelled at by customers. No one up front to take your order and people standing around waiting for their orders read more

Horrible horrible location go anywhere except here. Because of this I will never ever spend MONEY at any Mc Donald's ever again The manager is truly an idiot She doesn't know what customer service is They mess up my order in the drive thru I ask for 2 coffees and they only ring me up for 1 and only charge me for 1 Okay that's fine mistakes happen They tell me to come to the front I said no They tell me they will bring it out to me So I agreed thinking they would do what's rigtt he and bring me my drink to my car. They had no intention of doing that When I went to the inside of the restaurante (defeating the whole purpose of me going to drive thru) They charge me for the coffee and I was upset because they could have done that at the drive thru window and I would have happily paid for it What pissed me off was that they made the mistake and didn't fix it in an appropriate way and wasted extra time of mine that shouldn't have been wasted. They are super busy so they don't care about customer service Horrible experience I'm fed up with people being irresponsible and not being accountable for their mistakes. Never ever again will I spend a dollar at any McDonald's read more

Rude Manager on duty crying over sauces! We ordered 26 chicken nuggets and were given 2 sauces and the girl working the drive through wanted to charge us for sauces. Not only that they forgot our Chicken sandwich. After looking at the reviews I should have not even stopped there they have nothing but bad reviews. This place really needs to be shut down!! Dirty and a mess. Would have given a zero if that was an option read more

They are very dumb. I waited in the drive to pay and the employee there didn't even acknowledge me so I had to pull up to the next window and they are asking for a receipt. What receipt? They wanted me to go back around back in the drive thru line lucking a smart actual employee said something but turns out they didn't even give me drink. read more

Very disappointed with my drive-through experience. There was difficulties placing my order and using a mobile deal. On top of that after realizing they deleted more items than stated I let them know and instead of fixing it they just said to go through the drive-through again. They admitted fault but the manager Kaitlyn did nothing to correct it or remedy the situation. read more

The two stars are for the employees. They are still great. McDonald's, for some insane reason has now decided to change the quarter pounders. HUGE mistake. They are now dripping with grease. If they think this was a good move, they should just look at the business have lost. I was here for lunch and there were only two other customers in the store. read more

This McDonalds sucks. It's funny how all the reviews are the same way as I fill cold food, never can get the order right threw the drive threw you get home always something missing and you call them to complain they say they will fix it with a receipt like I'm a fucken liar fuck get the order right and stop wasting my time because you can't get your shit FUCK THIS McDONALDS and go to Taco Bell next store because with all of there bad reviews they don't give a shit what you thnk or feel there going to do what they want read more

Rude employee. Then I got home and took a few bites out of our burgers and realized they were BOTH rare af! Fries tasted like raw potatoes too. Went back and showed them and the manager was just like "oh shit. Did you wanna replace that?" Duh? So then we waited like 25 min in the parking lot for our new burgers. The same rude employee came out and handed us the bags without even a "sorry about that." Get rid of her. read more

McDonald's - Fast Food Near Me - Bakersfield, California

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If you want to get your order how you want this isn't the location to go to. Don't! Do the new crispy chicken sandwich it's just bread and a piece of chicken not worth the money. But do double check your order before leaving this location and I mean open your food. They read you one thing and put something else in your bag. read more

This location n e v e r gets my order right. When you say they got it wrong they ask you for your receipt as if you ordered your own stuff wrong. It's like they don't believe you then take forever to remake it. read more