The person taking our order got the entire order wrong. We ordered a hot and spicy McChicken but they gave us a normal one and they didn't ask us for our drink size which they got it wrong. They also gave us an extra 4 chicken nuggets which was wrong but not complaining about that. They also gave us the littlest size of fries. We also asked for two or three sauces of ranch and they gave us one. read more

Service is super slow. And it's like one cashier is doing all the running and then the forgetfulness and ambiance of your food they act like you already received it when you absolutely did not. read more

Service is trash!! Ordered large fries and got a large container filled like a medium or even a small fry. They always make you wait for your food in the front of the building no matter what you order they cant even give you your drinks at the window. Another time i had to wait 15 minutes for a 6 pc happy meal. This place is the worst. read more

McDonald's - Suppose to be a large!!! WTH is this? Definitely not the money I paid for - Fast Food Near Me - Azle, Texas

The food was cold, old and they are serving it to people saying they just made it. I took it in and the workers were speaking Spanish thinking I didn't understand, not nice to say those things about customers. Someone needs to come to this place from corporate read more

service could be better, 9/10 times I have to get ahold of someone because they forgot part of my order, got something wrong, or gave me an entirely wrong item. More than a couple times I have ordered 2 6 piece McNuggets, and had received one and then a six piece box full of sauce. How that happens more than one time? I could never guess... but McDonald's is McDonald's and I go crazy for a cheeseburger. The ambience at my local shop, gives off that everyone there hates their job. . One time I ordered through their kiosk(which was having issues, but they still had it up and running with no signs on it) and I ordered a Mc griddle for $1.50, but the kiosk glitched right as I hit the pay button and it ordered a egg McMuffin for me instead. When I went up to the counter, I just asked for a sausage patty and a syrup package and they told me that I had to pay for the sausage patty which was $3.00. The single sausage patty was more than what I paid for the whole sandwich so I just drove off and I haven't used any of the kiosk since. read more

Horrible service!!! Drive through takes forever and they screw up everything!! Odds are you're gonna have to go inside to fix your order

So I use to like coming to this location because they were close to home and had quick service. Recently that has changed. I'm not sure if management has changed or they just don't care but this place is becoming very irritating. When you place your order they come across the intercom nice and friendly. When you get to the window to pay, they're very direct and won't say have a good day or anything like that. Then at the second window, they had you your drinks and then tell you to go park in a numbered spot without a smile or being anyway friendly. So I go park in the spot they asked and proceeded to wait 20 minutes for my food. It wasn't a huge order but not a single item either. If I wanted to wait that long for my food, I could go to a restaurant if I was going to wait that long. The quality of the food was also sub par. Opening my double burger wrapper, the slivered onions were all over the bun. Non of them were actually in the burger. There was a single mushy pickle. The only good thing was the bun. The bun waa fresh but other than that, the burger was not what I expected. Then the fries I finally got were cold when I finally.receieved my food. Asked if I could get fresh ones and they said it would be another 10 minutes. For fries???? They take 3 minutes to cook, if that. Working in the food industry myself, I know what expectations should be no matter if it's a restaurant or fast food. For one, this is not fast food but slugging crawling slow food. Second, the quality of the food waa just terrible. Third, when they did hand me my drinks, they were only a third full and when I asked to get them filled, the kis at the window rolled his eyes. Unprofessional. I will be taking my business else where because I know I can get better quality from the places that are next to this store. read more

We got McDonald's and all 4 of my family got a five dollar meal deal with chicken nuggets and Mc chickens and we got no chicken nuggets and one mc chicken was missing and they forgot our drinks. read more

How can McDonalds not have coke. One of the stables of McDonalds is how fresh the coke is! And on top of that they gave us the small straw for a large drink. This place sucks read more

Can't tell you how much I love this location. The people are always super friendly (special shoutout to the guy that greets everyone with "Howdy!" and the gal on the drive thru intercom today) and their burgers, fries, and coffee always come out perfect (i always ask for no onions, extra pickles and they always deliver). I've been coming here pretty regularly for the past year, and in that time I've had a few problems related to the app, but anytime that has happened the staff has always helped me get my food quickly with no hassle. With this place specifically, I would advise everyone to not believe every bad review they see, this place is lovely! read more

The food was shit, their registers are shit, and the coffee is shit. Everything with this whole experience at this McDonald's was SHIT! Service wasn't good either, they had taken my app code 3 different times to the point it wasn't working anymore and still wouldn't honor it. WTH yall saw me before your eyes trying to use it. Ambience was shit too with all the complaining customers with fucked up orders. read more

10/28/24 drive up to the speaker they can't make quarter pounder's no meat now im locked in cars behind cars in front so I ordered a fish now Im waiting at number 6 for who nos how long what a joke read more

OMG! Wish I would have seen the reviews before coming here, I would have drove down the road 30 minutes and got my food faster. It's legit been 30 minutes and we are still waiting!! Do yourself a favor and run, run far away! read more

I have seen many post on facebook about this location, none of them good. I have gone to this location several times and was unimpressed by not to the point of writing a review. Today that changed. I used the drive through at around 130 in the afternoon. There was very light triffic with one car ahead of me. Had to shout my order three tiimes and was told that she had to much noise in building. It was a simple order of a Bigmack meal and a Happy meal. when i got to the first window to pay I was told to park in spot 2. The car that was ahead of me was in sport one. another car waiting also. When the food arrived it was of course cold. The guy that gave me the order was wearing a tie, I would assume someone in managemet. He Said "Sorry for the wait Boss" and walked away. It appeared that this was SOP for this store. I won't by back! read more

I have a real issue with their old, hard bread. The filet of fish was horrible with the hard bread. With the prices of their food, I want GREAT food and service. The only decent food is the French fries. read more

The worst McDonald's in Texas don't waste your time going here because they will definitely take it doesn't matter what you order they will tell you to pull around where they will have you wait for 30+ mins and don't even think of asking for any sauces they will try to charge your for that as well save your self a headache and go to the lake worth McDonald's read more

Worst McDonald's y'all need to get your employees in check their attitudes are horrible . Service is horrible food is always forgotten, got my daughter a milkshake had to wait 10 minutes for it they brought it out melted then said I needed a new one after waiting for just a shake and the girl wanted to roll her eyes and walk away. Manager or higher ups need to do something about it cause it's just ridiculous ur paid 16/17/18 bucks a hour just fix ur attitude and get the order correct. read more

We love McDonald's pancakes. So, today we ordered for pick-up the Big Breakfast, but I forgot to order "with pancakes". It was my error, but we were so disappointed I called and asked to come back and get the pancakes at the adjusted price for the combo. Sam, whom I assumed was the manager, told me to come on in and he would help me out. We went back, got the pancakes, and had a lovely breakfast with fantastic pancakes. Thank you Sam! read more

McDonald's - the front of the restaurant - Fast Food Near Me - Azle, Texas

You usually can't go wrong with certain burgers from McDonald's -- so I thought. We ordered several Cheeseburgers, Hot 'n Spicy McChicken, Fries, and Nuggets. I'm unsure if they typically toast their buns, but our Cheeseburger buns were borderline burnt -- it was a bit ashy and most definitely dry. Our Hot 'n Spicy McChicken wasn't what I remembered -- there was more 'crust' than there was 'meat'. Our fries were completely soggy, and we were missing some nuggets. It's best to say our entire order was off. The only good thing was they provided the sauces we wanted, but that's about it. read more

Food cold. Rude employees and manager. It's like they could care less about the customers. I've been to this location only a few times and every time has been horrible!!! I'll never go to this location again and I live near. Sad read more

Really depends on what employee you get. Extremely stengy with sauce. Asked for ranch and got a flat out no without an explanation. Woulda payed for extra even tho I've never had to but she shut the window before i could even say anything. Typical azle experience read more

WOW.. LACK OF MANAGMENT. 30 minutes to get my to go order. While sitting and waiting roughly 10 people from the drive through came inside because they got the order wrong. Driver through was a mess and people where blocked in. Finally 30 minutes later I got my order and low and behold guess what...it was wrong. All of this is a lack of leadership and no one was working as a TEAM and it shows. read more

food is great service is horrible ive had severe stomach issues since i was young and ive thrown up countless times at mcdonalds due to them telling us to pull around its something about a reward on what location can get the most people through the drive thru the fastest dont go here read more

I just passed by their and order 2 cheeseburgers and large fries and drinks. They made my burgers like if they where slamming the the topping in top of the bread. If you hate your job quit and find something you love to do. read more

We went to this location today and food we received was awful. It was cold and did not look appealing to eat. When we got home we trash it all. What a waste of money and time. The double cheeseburger in the picture looks like it has been sitting and we asked for no pickles. There was no pickles like we requested but looks like the pickles were removed from a burger that was sitting and then throw back together. Like others have said in this review. Someone from corporate needs to come to this location and clean it up. But being McDonald's and having so many locations I am sure that will not happen. We will definitely not be back to this location. read more

McDonald's - This is one of the double cheeseburgers we received. Looks like it has been sitting for a while. - Fast Food Near Me - Azle, Texas

Service. Why offer curbside if it takes more than 10 minutes to bring a coffee and breakfast sandwich out? Honestly?!

Sunday at 6 a.m. received a semi- warm Egg McMuffin and cold black coffee. Made a second trip, waited in line again to get a hot cup of coffee. Monday at 8 a.m. waited in long line to be told accepting cash only. Placed order at second window as instructed. The employee was trying to calculate the cost of a medium coffee and an Egg McMuffin, 2 minutes into the process I told her how much it was and calculated the change for her. Why doesn't McDonalds maintain hand held calculators for these type of issues. Received the sandwich but had to drive off and wait on the coffee. Azle has the worst managed store in the area. read more

Happy Meal: apples were opened and missing, half a serving of fries, and no toy. Why Azle why read more

McDonald's - Happy Meal - Fast Food Near Me - Azle, Texas

They forgot 75% of my food! I door dashed it, it was sealed, I ordered two meals and a cheeseburger. I received the drinks and burger. I called, I had to leave a message?? And I'm still waiting on a call back. Pathetic customer service. No way to call the store either? Gee, I wonder why. read more

I've given too many chances to this location and haven't had a perfect order or at least decent, the online pick up is always up to 15 minutes after pick up time, I just had pick up order and it was completely messed up. My filet had no cheese, my big Mack top burger was plain and my quarter ponderbut my drink was correct lol. This is the closest McDonald's to me so I'll be visiting a different burger place next time. read more

Disorganized and take so much time. Ordered 2 qtr pound meals with nothing special. Sent me to park and wait. Had to go in to get the food. Not the first time with issues read more

Got my husband to go get me a fish sandwich. Got it home and the bottom bun was hard. Like it had been sitting out for a while. I got him to take it back. Won't ever order from there again. The so called management didn't seem to care. They need to hire people who care, and they need to check what they are serving. Are they that bad off to throw the dried out buns away. I'm sure that their workers have enough sense to know that a hard bun is no good. I will not go back. You people need to care more. It doesn't matter who you make the food for. Would you want to have it served to you ? All I can say to these fast food places is get a life.!!! KFC and Taco bell are just as worthless as McDonald's. Good riddance. Won't be coming to these places to eat again. read more

Honestly this has had to be the worst experience by far and for some reason it's always this location. I gotten food from here in doordash and let me tell you the three times I ordered and got the food were the worst times. One night I ordered a double quarter pounder meal with no salt because I share my fries with my little brother at night that's allergic to salt and a spicy 10 piece when they completely changed my order to a Big Mac and my fries had salt so I had to go to order new Fries. Second order got the same except fries weren't good and they got my drink incorrectly. Lastly which is today, I've ordered a Big Mac meal with large fries no salt, a hot and spicy mc chicken and order another two spicys with bacon and come to see my fries were soaked and cold, and the bacon is not even cooked!!!!! Idk what to say but I would rather drive to either springtown or even lake worth to get my moneys worth. If the manager or a supervisor sees this I hope they get this fixed read more

McDonald's - Raw bacon - Fast Food Near Me - Azle, Texas

CORPORATE NEEDS TO VISIT ASAP! We came in today, and I could not believe how dirty this place is. What shocked me even more was apparently the manager has no problem with his employees sleeping in the lobby while customers eat right next to him! read more

McDonald's - Apparently it's OK to sleep in the lobby while you're on break at this location. - Fast Food Near Me - Azle, Texas

Will never come to this McDonalds again. Had to place my order twice in the drive through. Then meal wasn't ready at the window. Told to go park. Took for ever for it to come out. read more

i will never go through a drive in again to have my money taken then told to go park for 5-10 minutes while someone gathers 4-5 order to bring out together and I end up with cold or wrong food. no excuse for young people....management sets rules and if you are going to have x number waiting parking for fast food delivery then send them on from order placement. have one person per slot to run orders and collect money on delivery. Then if I have to wait more than fair amount of time you get the cold meal and I keep my money. This is worse than Sonic. They deliver food and then collect funds if that is they you want it. read more

Every time my kids convince to go here I regret it. Something is always wrong with my order. I ordered a 20piece chicken nugget, 2 large fries, 2 quarter pounder meals with large fries. I get to the window to pay and the cashier says you had the 20 piece and 2 quarter pounders? Yes. I paid and once I got the receipt I noticed he did not add the 2 large fries to my order. So I pull up to the next window and confirm that the cashier didn't add the 2 large fries I clearly ordered and told them I'd paid for them because I wasn't charged but they wouldn't fix the problem. I asked if I can just pay for them here and the lady told me I would have to go around and pay again. So I would have to go around again and wait again? Yes screw that I'm never coming back here again. read more

I went to this McDonalds for the first time this past Tuesday. I ordered the Big Mac meal at the drive through..it was the only thing I ate that day. I had the worst case of diarrhea I have ever had..I was sick..disguised..and angry because I spent my hard earned money for nothing but the trottes..I never eat at McDonalds anyway but I was new to the area and hungry..I will Never..no matter what..go to this place again..or any McDonalds for that matter..Yuk! read more

3 cars in front of us in drive through when we pulled up, after 40 minutes in line still one car in front waiting to order. Luckily the cars behind us left so we could also leave. read more

Actually like this mcdonalds, very rude morning Latino manager with gel in his hair the slimmer one. I was getting a free coffee like I've done Dozens of times before , while waiting on an order for mcdonalds. Mind you they have had me wait up to 30 minutes before when they are backed up. So the food is ready and the Manger in question demands I take the food confirm and leave. I told him I am waiting on my coffee. He touches my shoulder and grabbed at my phone and I back up. Telling him I'll pick up the order when I leave it took me 10 deliveries to earn this coffee. He called door dash to half way ban me as I got my coffee 30 seconds later. After that order I only get doordash orders from the actual mcdonalds app through doordash. I spent thousands there and facilitated in tens of thousands of dollars. Store is kept pretty clean, timely food for the most part. One bad apple though spoils it. read more