This was how I got my "large" fries. I ordered 2 large combos and received 1/2 of one box of fries, the other completely missing. When I tried to call them the phone just rang endlessly. Make sure to check your bag before you leave even if you're having a bad day as I am -_- read more

McDonald's - "Lg" fry - Fast Food Near Me - Austin, Texas

Did not want to honor their advertised price and still got my order wrong unless this is extra pickles. read more

McDonald's - Fast Food Near Me - Austin, Texas

Even by McDonald's standards this place is terrible. If you go after 1am they will do everything they can to get you to not order. Sign saying they are out of bread one night followed by out of fries the next. Then if you still decide to order "cash only". Oh, you have cash, "sorry our computers just went down" Foh. read more

Only come here cuz its the only thing open 24 hrs. Like 2 am is my time get outa bed for a quick bite. Wait in line for like 4 cars. Each car had a supershort interaction but took so much time for someone to say hi thru the speaker. When i get to the window it takes atleast literally 5 min for someone to answer. "We're only accepting cash at this moment is that ok?" Absolutely not you guys are terrible about this because this is my 4th or 5th time experiencing this. Then i after all that wasted time probably about 20 min drive 7 min to my bank pull out 20 in cash, drive back around accross research just to have 8 cars in front of me losing my place in line obviously.. but funny thing is.. everytime i go get money and come back to a huge line, suddenly their taking credit cards again. I even asked the lady why this time why does this happen every time i come here? She said something about a shift change. Management how are yall not smart enough to put a cone out in front of the drive thru saying cash only!? Why do u make ppl wait so long in the wee hrs of the morning? I don't understand this mcdonalds needs new management and new employees. funny thing is lets see how fast this fast food experience was. I got here at 2 am. I'm still in line waiting for my food with 2 cars a head of me and i had time to articulate this entire review pretty thoughtfully. The time now is 2:40. So far 40 min dealing with these terrible employees... update just got to the window and the guy says what did u order? I tell him. Cant find the order. So he puts in the order at the window i'm supposed to hand him my cash and get my food in return. . Manager comes to me after i've already paid rudely asks "what did you order?" and tell her and a big mac combo and a smoothie. She says $34.58. At this point i'm about to absolutely lose my shit... first of all how does a big mac combo and a smoothie come out to that much? Like how gone are u at work? I said mam thats not the amount she said yeah u said u ordered .. and proceeds to reead the completely wrong order. I'm fuming i said a little more impatiently, the kid already took my payment and she said oh so u just need ur food. My god i'm feeling inspired to call corporate now. Sitting in my car with the food 1 hr after i initially arrived. Ridiculous. I really wish i could give yall a -50. If anything else was open it'd be my first pic. Oh shit whataburger. Ya i'm never coming here again. UPDATE TOOK TWO BITES OF BURGER AND THREW AWAY. Tasted like it was sitting out for hrs. Same with fries, cold and stale. They should really get a food inspector out here read more

Horrible service all around the food tases as it's been sitting all day. The workers are rude af. They don't care for customer services at all. I know it's fast food your not going to get the best service at a fast food but this McDonald's Is the worst by far. read more

Went to drive through- Girl who was taking orders was very rude. They turn on the mic and chat while I am waiting to order! I didn't feel good after eating also. Not going again! read more

Terrible costumer service at drive thru. I've ordered 2 big breakfast and when I pull up to the 2nd window she only gave me one telling me that I've only paid for one when I've ordered 2. I had to drove back again and get the second one. If she woulda repeat the order back to me this wouldn't happened. read more

Been waiting in the drive thru line for almost 45 mins now, it's 10:00pm. This is fuckin ridiculous! Something needs to be fixed. I'm never coming back again and I'm sure no one else in this long ass line will be back here again either. read more

It is always something with this place. I decided to make a review because this is now been in the fourth time that something has happened where I have not been able to order here. Around sometime in the night time it is either we are only accepting cash which I think is a ploy for them because they know that most people do not carry cash on them so they say that it's cash only people won't stop there and order food. And the other one is we're closed. I could see inside the store you guys are just standing around obviously you guys are open and not doing any closing tasks. which is another way of them just to say we don't wanna make food and we're just gonna say here and get paid.. read more

Waited 20 minutes, ordered, got to the window then the cashier told us they were not accepting cards only cash.. complete waste of our time as we did not have cash on use read more

terrible! left cars waiting in line refusing to answer the mic. standing in the lobby doing nothing then went to hide when someone honked .. smh read more

The manager with glasses is nice, and so was the younger guy with glasses who runs the drive-through. but the older ladies here with the resting bitch faces, need to check their attitude. If I have to drive around the drive-thru twice. & still come inside because you got my order wrong. You giving me dirty looks is your own short comings. Not mine. There's no shame in working in fast food I get it we all have to make a living. But maybe don't be a butt hole. Thanks! read more

I am highly disgusted and disappointed with this McDonalds and will not be ever coming back to order food from here again. I ordered an egg mcmuffin and attempted to eat it in the car while driving home. After a few bites I realized the egg was not completely cooked and part of the slimy mess had fallen into my lap and made a big ass mess. I got stopped and just pulled the rest of the egg off and finished eating it, though thoroughly disgusted with the whole experience. I paid nearly $5 for this goddamn sandwich and a drink to be served a health hazard. As soon as I got home I spent almost an hour with my head in a trash can because the little bit of uncooked egg still managed to make me sick. Not cool guys! read more

Wish I could give no stars, they gave me a cup of ice instead of a water cup, then when I asked for a water cup they completely ignored me. Waited a few mins and the girl finally gave me a water cup and still said absolutely nothing talk about terrible customer service. My iced coffee tasted like body odor.. literally the grossest coffee I've ever had. Wouldn't recommend this McDonald's to anyone looking for a meal that is appetizing. read more

Thursday, September 10th 10:13 PM My boyfriend and I stopped at this McDonald's and ordered 2 buttermilk crispy chicken sandwiches, 2 large fries, 2 Oreo McFlurries, a large Coke, and a large Diet Coke. When we arrived back home to eat, we discovered that the chicken on our sandwiches were both overcooked. Our fries were only half filled. The Coke was syrupy and flat. And to top things off, our McFlurries had no Oreo bits mixed in, just a little bit of crumbles on top. We called and spoke with the manager, who essentially called us liars, and suggested that next time we check our order before driving away. Now, I know that I should probably expect this kind of BS when I choose to eat here, but come on, McDonald's. IT IS NOT MY RESPONSIBILITY to make sure that you guys did your job. And when you don't do your job, you should simply apologize and make it right. We will never come here again. read more

Be prepared for garbage service, cold food and half-filled orders of fries. Not that this has ever been an award- winning restaurant when it comes to any of those things. There was literally two cars ahead of me, but I guess I got the cheeseburgers that had been sitting near a heat lamp all day. Tasted worse than cardboard. And these dick holes couldn't even be bothered to fill up my fries all the way! Those were also stale and cold. Had to go back around to get my drink because the rude ass guy at the window gave me a straw and no drink. I guess I didn't realize it at first because I was more distracted by the fact that he acted like it was a serious chore to reach for ketchup after he asked me if I wanted it. I would straight up fire this guy if he worked for me. Like bitch, I just worked a 12 hr shift dealing with people screaming at me all day and I'm not taking it out on you. Get your shit together dude! I realized the drink was missing before I got out of the parking lot so I waited another 5 minutes for that. The only reason I was okay with giving this place one star was because the guy at the order menu let me drive to the door and not wait in line again for my drink. Next time I get hungry at 10 pm I'll just stop at a gas station. That crappy food will be more reliable and tasty than this dumpster fodder I was just served. read more

McDonald's - Guess they ran out of fries for Medium - Fast Food Near Me - Austin, Texas

Simple: drive through, happy meal. After driving off, 3 miles later, realize there's no cheeseburger in the happy meal. hardly worth the gas to turn around for a kid's cheeseburger. just left with a sad girl holding an ironically named happy meal. lesson: check your order at this location. read more

This ranks up there as one of the saddest McDonald's I've ever visited. First, I rarely eat McDs anymore - it's just kinda gross, ya' know? But sometimes - like once or twice a year, I get a hunkering for their well know McD chicken nuggets - perhaps as a throwback to my youth ... before I knew what the ingredients were inside. It's my ratatouille - it brings back memories. Anyways, I stopped here yesterday for the nuggets - first time I've had any in about six months. And they were out of hot mustard sauce - guy at counter said they don't have it - and he could care less. I don't blame him. But that sauce was my favorite - it's not the same with anything else. What was I to do? To make up for the fried nuggets, I ordered a side salad with blu cheese dressing - something else they were out of, too. Oh, brother. The lettuce in the salad was wilty and tasted like rubber. I wonder if it was even real? Avoid this location at all costs, my opinion. read more

If I could give no stars I would. They always give you the opposite of what you pay for and proceed to look stupid after. I don't understand why would you be at the window and not know how to greet people. Too busy worried about if she sweating her blond lace front out than to respond. Won't get my money anymore half ass service and food. read more

Worst McDonald's in the world. No proper menu items are even listed. I had to ask how much a hot and spicy was and they looked at me like I was crazy. Rude staff and they ignore you all the time.. They mess up my order every time and generally don't care.. I've been yelled at my management because they have me something completely different than what i ordered. A mc double in a hot and spicy wrapper is not a hot and spicy... Js Go to Wendy's around the corner.. DO NOT SUPPORT THIS TRASHY STORE. read more

It's McDonald's at its medium level...the burgers are a little cold, but the fries are fresh. There is plenty of ketchup to go around...in all seriousness this place is fast and freindly . You might want to double check your order, but that's the norm these days...to me atleast. read more

McDonald's - Tha usual...tcb - Fast Food Near Me - Austin, Texas

Very rude staff and slow service. Drive thru is Terrible. Door dash is forced to wait in a long drive thru line. Food is poor quality. Anyplace is better. read more

Great customer service! A kind lady helped us with our order and gave exceptional service. Will definitely visit this location again! Kindness goes a long way! read more

My boyfriend and I recently moved to the area, and we usually stop by pretty late!(After midnight) And there is a female manager with blond hair and her customer service is out of the roof! She always starts a conversation, she makes jokes, and she always wishes us a good night! She is just amazing! read more

No body likes any mcdonalds but we all gonna go anyways.. 2018 No wonder why they are creating machines and screens for better accuracy.. Less crying this way read more

I was going to have lunch here today, but I stopped in the restroom to go to the bathroom first. There was an employee in the bathroom using the restroom as well and she came out of the stall ahead of me. She did not wash her hands at all and left the bathroom and return to work at the Frye machine! I proceeded To go talk to the manager and let her know that the employee did not wash her hands before returning to work and that I intended up on eating there but now that I was going to go to another establishment. I do not recommend eating at this McDonald's! read more

I come here quite a bit since I work across the street. Have good service and some really bad service. Today was the latter. Ordered chicken nugget meal and it was cold. Asked for a refire on the nuggets. Was rudely told it would be at least 4 minutes and the lady ripped my nugget box out of my hands and threw it in the trash. 15 minutes later i finally went and asked about it. They hadn't done anything on it. Manager asked for a receipt so I could show I bought them, so i told her to check the trash. Finally asked for a refund and she wouldn't do that. When the manager Natalie is working place runs great. Not sure who this hooligan is, but stay away. Rude people who just don't care and cold food. read more

Opened 24/7. Great prices. Competent food preparation. What's not to love? It's a freaking McDonalds, how much do you want me to write, yelp? read more

Just left this McDonald's at 8:45 pm 12/11. I hands down have not been treated more rude in my life. I pulled up to the menu to look at what I wanted and realized I had rewards. There was only one person in line ahead of me and no people behind me. I asked for a coke then asked to wait a second to look at the app for rewards. I received a large *SIGH* *GOOOOD* that I could hear from the employee on the other end. I then added a cheeseburger to my order. Then they asked me what else I had ordered beforehand, (the coke I'd ordered first). I repeated myself and received another snarky response. At that point I said screw this to myself and left. You've lost a lifelong customer and someone that lives in the area. It's often my duty to pick up group lunches for my company and we will no longer give your our business as we have it before. The woman on the first window should be fired. I drove by the window and was delighted to see she was unmasked too. Enjoy the Covid with your fries! read more

So I go to mcdonalds pretty often because it's cheap and quick, and this one is one of the worst locations. They've gotten my order wrong several times and most recently they were charging for dipping sauces. I've been to tons of other locations and I've never gotten charged for them before. It's honestly kind of bullshit. read more

I was initially disappointed in this location. I came through earlier today, and made a simple order of a plain & dry quarter pounder with cheese and fries. The team could not get the order correct. But, when I went back, Natalie, the manager immediately knew the order was done incorrectly and fixed it. Thank you Natalie! You were awesome!! read more

0/5 stars!!!!! there have been multiple times that i have came to this location and they will have me sit at the drive thru line for 10 minutes before i can order. they won't say anything until you ask 4+times why they are backed up. pro tip: you can get through a whataburger line before mcdonald's will even a knowledge you. read more

Told me they can't split the total ,reallly?!?? I've worked drive thrus before and it's very simple to do so. This location needs to hire more people! read more

We don't expect too much from any fast food restaurant but I think we will stop going to this location. I got home just minutes ago with a daughter's happy meal, only to find she did not receive nuggets but got a container of Secret Sauce. It's possible we got someone else's order but they didn't even get my cappuccino order correct, had a completely different drink than what I ordered. I have a feeling we will not be compensated for their mistakes. read more

Awful just awful. People are very rude and don't seem to like english

buyer beware: if you are going though drive though always check the bag - they always get it wrong at this location. take as long as possible because this is just unacceptable. read more

McDonald's - I order a McDouble and they put a McChicken Patty in between the patties. Absolutely disgusting - Fast Food Near Me - Austin, Texas

My spouse and I both got food poisoning here. I ate the new mushroom and Swiss burger. It was horrible!!!!!!

So after loving mcdonalds all 27 years of being...I am finally done with this place. Super simple requests to alter an order take an act of congress to get right. And whatever they do make you are lucky to choke down. I have missed enough work and spent enough time with my head in the toilet due to incompetence. read more

These poor people can't get it together! Not only did they not give me the correct change but they messed up my daughter's cheeseburger 3 times! We literally had to take it to the counter 3 times to have it fixed! And the bun was hard. This place is hiring the lowest of low on the intelligence totem poll. read more

Ordered breakfast via drive-thru Only one vehicle ahead of me not busy Got my order checked in bag I had ordered two breakfast sandwiches Only one in the bag Remind everyone to check your order the person who was giving out the order couldn't read the receipt which shaped both she thought I had only ordered one read more