This location seems to ignore people who order inside the restaurant. Then when they finally get to taking your order, they act like you're bugging them at work. They let the food get cold before calling your order number, and usually forget some items. So then you have to wait a long time for them to notice you and make the connection. The drive through is just as bad if not worse. They take so long that I've seen people just give up on ordering and drive out of the line. read more

Was very good. Service was great, and fast. Food was hot. I'm from out of town, too. Will eat here again, next time I'm up there.

This one is so much better than the one on East State Street. I literally go out my way to go to Richland the atmosphere feels just so much more Homie. Also, there's a worker David he's amazing whatever they're paying him it's not enough read more

I never have high expectations set for fast food restaurants - as far as McDonald's goes this location is subpar. I sat in the drive thru for 10+ minutes and all I ordered was a soda. read more

I'm not one to ever review anything or even care to, but this McDonalds was terrible. First off I waited 20 minutes just for 2 Mcchickens and a Cheeseburger, which is the longest I've waited at any McDonalds for those items. Both of my Mcchickens had old brown lettuce on them obviously making them taste awful. I tried to give it the benefit of the doubt but never have I ever had such terrible food. I would rather eat food out of a hookers asshole than have this again. Negative 1 star read more

Food was cold, service was extremely slow, workers were unhelpful at best, there was a girl in there with NO SHOES, white trash. Drive through was around the building they didn't put extra salt like I asked and forgot my sauce the people before me had been waiting over an hour and we're getting a refund. Absolutely ridiculous. Never coming back to this piece of shit read more

Bad service, missing food, food was also cold and incorrect. The wait time was also about 30-45 minutes

0 Star should be an option. Absolutely worst service ever. Does it seriously take over 2 hours to prepare a DoorDash order? My food was never made and they will never get my service again. If you are stupid enough to order from here even after all these reviews, then that is your own fault. Not sure how still in business. read more

Food was cold, service was poor, manager was yelling at employees our entire visit. Their focus was on the drive thru & the food delivery services. We are done & won't be back. I miss the McDonalds from years ago! If 5-Guys came to Athens with their cook to order service, McDonalds would have to close. read more

ordered online with a Coke Zero but never received it. Went in to be told the reason I didn't get it was because they're Coke Zero was having problems. they give me a cup and turns out all streaks are having issues. they won't refund me for not receiving a drink and by the time I get to my car my food's cold. read more

I ordered a coke, apple pie, and McGriddle with no meat. The worker even clarifies and asks me "so you want a Sausage McGriddle with no sausage?" I say yes. I pay the sausage McGriddle price, and when I open my sandwich there is literally just the McGriddle buns! No egg and cheese, just two warm pieces of bun wrapped up. Seriously? How do you miss that? An empty sandwich? I understand the drive through line is busy but I would have waited longer for them to put my sandwich together properly. Also the apple pie was undercooked and soggy! Thanks McDonald's! The workers often forget to wear masks when delivering food to your car, and the long wait times are not worth it when you aren't even getting your whole meal. It would be faster to go anywhere else. read more

McDonald's - Mcgriddle - Fast Food Near Me - Athens, Ohio

What's going on with this McDonald's? It's Thursday night and it's taken over a half hour to get through the drive-up. Never again. This is ridiculous. read more

I come to this McDonald's for the cokes. sometimes it's deliciously crisp and fizzy, other times it's a monstrosity. No ice cream, probably will never have ice cream again. Worst experience at this place was the night we went inside because the line was long and there was a school bus full of kids + parents packed into the lobby. We have our name to the cashier and ordered 13 cookies, one cinnamon roll and two drinks. We wait patiently for our order, and when it's ready, the server yells out "THIRTEERN COOKIES!!!!" ...... "THIRTEEN COOKIES AND A CINNAMON ROLL!!!!?" We walk up to the counter in shame, grabbing our items and making our espace while the mass of people watched us leave, probably talking about our ridiculous purchase. No discretion to respect, it's like they intended to humiliate us. They could have said the name we gave. They could have just said cookies or cinnamon roll. They said thirteen cookies AND the cinnamon roll. Embarrassing. Shameful. I feel they gained pleasure from the experience. read more

Hasn't had ice cream for months. Doesn't tell you when ordering and wont give refunds. Rude when asked about it.

The other day, I went through the drive thru for a pretty simple order, chicken McNuggets. I was told to pull up by the "red car." I pulled next to it and waited almost 20 minutes. I finally called the store, told them of my disappointment. The comment I got was they sent it out to another car. No apology, no offer to appease me! Then as I was eating the nuggets I found them COLD and only NINE instead of ten! So someone got their food PLUS my hot nuggets! read more

Don't go here for breakfast. I work literally right down the street, so this is a super-convenient location for me, and needing to be in extra early today I stopped. I forgot that EVERY TIME I stop here in the morning they are exceptionally slow. Today was especially bad. I was in line for a good 10 minutes after ordering, which is absolutely ridiculous. Both cars in front of me had issues with their orders (stopping here regularly, I've just learned to live with my order being wrong sometimes, whatever). Just don't do it... pay a couple bucks more, and get a burrito from across the street, get to work on time. read more

Horrible service. We went through and had a coupon for buy one get one free McMuffins. We told them at the speaker we had one and they quickly and rudely cut us off to say we had to just give it to them at the window. Then when we went to the window and handed it to him and said "I have the coupon". He proceeded to crumple it up and not use it. Then when we brought it up and wanted it at the price of the coupon they became aggressive and dismissive, and promod an item on a second order in the car and said that was the best they could do. They should have refunded the 11 dollar purchase, and then charged us for the price with the coupon included. They were rude, unhelpful, and ignorant. Horrible, will not go back. read more

This place is garbage if there isn't a manager on the clock. If Lisa is there by god food is spot on. She might forget something from time to time but the foods good. And she makes it right. read more

The worst McDonalds I have ever been to. Dirty employees rude as hell. Orderd 40 nuggets they have me 30 and told me to pull forward. Waited 10 min to get the last 10 nuggets other food was cold by then. I asked for warm fries. The little girl got mad and yanked the good out of my hands. She then told me to go back threw the drive threw because she couldn't wait. So I did talked to manager he told me his general manager told him if the order can't be completed at once make them move up even if there food gets cold. Why would you move people up if you already have handed them half there order . Knowing there food would be cold. read more

The drive through line takes forever no matter what time of day it is. For breakfast it's either the bread is burnt or my custom order isn't fulfilled and I imagine that when it is custom that it's fresher but no sometimes my bagel feels like it's been sitting out and is cold by the time I get to my destination. For regular hours my fries almost always taste undercooked or extremely salted. And today was the last straw! How the hell you run out of freaking chicken nuggets. And I hated how they didn't tell me right away and tried to make me buy the chicken strips and I'm like ??? I asked for the 10 piece and he's gonna go oh no we ran out . Over it! read more

I very rarely get upset enough to leave a review about anywhere or anything, but today was exceptionally poor. As I'm waiting in the designated spot they tell me to pull up to, I look over to see if someone is coming towards my car with the food. As the employee opens the door, she drops the bag, scoops up the fries that spilled from it, puts them BACK INTO THE BAG, and then hands it to me as if I didn't just see that happen. If I wasn't in a rush, I would've asked for a new batch but I didn't have time. Disgusting. read more

How many 1 star reviews do you need before you just get shut down? I tend to let their horrible service slide on busy days but today there was literally no one in line. Ordered a chicken biscuit with an egg and a Carmel mach. The lady at the 2nd window asks what I ordered and I tell her and she hands me a bag. I drive away and it's an egg/cheese biscuit. I know better than to deal with this terrible establishment but keep trying thinking maybe they can figure it out. Skip the hassle and go to Taco Johns or Burger King read more

The drive thru line is generally slow. It's a McDonald's and I understand that happens. However, today, when I went through I wasn't welcomed at all. When I ordered a coffee the woman said, "cream and sugar?" I replied, "both, please" (apparently I didn't understand). The woman abruptly asked, "how many?! I can't read minds..." As for the rest of the crew, they were great (kind and happy). But putting somebody who has trouble with their attitude in the drive thru is a mistake. It's embarrassing on her part - adults should be able to converse civilly. read more

I ordered a chicken McMuffin this morning, because I don't eat pork. I felt a little bad because it took them forever to make a special request, but I was hungry. I got a cup of water, but it turns out the soda fountains don't have water so I had to ask again for a cup of water, and they took 5 minutes to get me a cup from the drive thru window. When I finally opened my meal it was a sausage McGriddle. I don't eat pork and don't like pancakes. I'm kinda hangry right now but they're so slow I don't want to go back in line and complain. read more

I have NEVER seen a McDonald's that takes this long to get through the line. They need a MASSIVE overhaul. Hire more people, fix your management. Do SOMETHING because it should not take 20 minutes to get a burger. read more

my roommate and i ordered doordash. she ordered a dr. pepper. she received a diet coke. she is allergic to aspartame, which is the artificial sweetener in diet beverages. as these two drinks look merely identical, this is ridiculous. she is now uncomfortable and dealing with her allergens against her will. she is profusely vomiting. we mad. (they also forgot my sprite) read more

They fuck up you're order every time then take 30 minutes to fix it. I'm not kidding when I say it's every time. I have to eat cold food. They don't even offer you anything for the wait. Worst McDonald's I've ever been to. read more

Shamrock shakes are only available for 4-5 weeks out of the year. Somehow this McDonalds manages to run out of shamrock shake mix every day or the machine is broken. I mean seriously how hard is it to have shamrock shake mix for one month 1 out of 12. Not only was the shamrock shake mix gone but so was the strawberry shake mix, this means you only had 2 of the 4 different shake mixes for me to choose from. Can someone please step up and make this right! I mean how hard is it for a guy to get his shamrock shake twice a year (I don't need anymore than that because I am watching my figure). I am giving you guys one more chance to make this right or else all of my business is going to East State Street. read more

This is the worst McDonald's I've ever visited I don't understand how this McDonald's is still open every time I go through their drive-through they managed to mess something up or forget something and then expect you to eat cold food while you're waiting on them to fix their mistake don't waste your money here read more

trash. How do you not have egg OR bacon? What should I order, a cheese sandwich?? They also put a hamburger patty on my sausage mcmuffin.

Worst McDonald's location I have ever visited. Avoid at all costs. Terrible morning crew. They get people sick. Needs shut down

I ordered a mcdouble and fries. The total cost was almost double what I normally pay. I ask why and they then tell me that they don't have the mcdouble anymore but didn't tell me when I ordered. Finally I get to the pickup window. The person handed me my bag which clearly didn't have fries in it. I asked him for the fries, and he gave them to me in the tiny bag my sandwich came in. I then I get home to find out that I got a McChicken, which is worth $1, not the sandwich they overcharged me for. Not going to this location again!! read more

How tough is it to leave the cheese off on an order. This is getting me down. What happened to customer service. Not many options in this town but now I have one less. I called to complain and they wanted me to explain how it happened. Come on. read more

I got an egg patty that was thinner than my slice of cheese on my egg white delight. More like disgust. Also, they forgot one of our hashbrowns, this location has done that multiple times. I'm just overall fed up about this location, so I'm finally writing a review on it. Don't waste your time when there is a better location 5 minutes down the road! read more

Literally worst mcdonalds I have ever been to. Slow service, cold sawgy fries, dried out burger AND got my order wrong. Not to mention everyone working there is lazy, and rude to you. Manager Lisa rolled her eyes when I requested to speak to her about my sad excuse for a meal I received.....terrible experience will never return. read more

The customer service here is absolutely terrible. I ordered food and it took a while so I simply asked where it was and the clerk proceeded to tell me someone else took it and basically told me I was shit out of luck. I had to repeatedly ask for my food until finally the manager realized they never made it and the clerk didn't even apologize for treating me so poorly. Not a pleasant place to be and if I was the manager I would fire this clerk right away read more