Ok, I'm naughty and indulge in fast food every once in a while. And when I do, I go out of my way to hit up this specific location. The franchise owner seems to really care about the level of service, and my food is always fresh and hot. I've never gone inside, so I can't speak to the interior, but the drive thru is always efficient and moves quickly with two lanes. And those fries...enough said. read more

Living in St Louis, a lot of the workers tend to forget things easily and or just not respect their customers. Me and my boyfriend came for my dentist appointment and stopped at this Mcdonalds and the guy working that brought our curbside made sure we had everything, was quick, and we appreciated it a lot. read more

Absolutely awful. Greasy and sticky floors, poor service, messy bathroom. Best to avoid.

I've been waiting for my order for 45 mins. There has been people that have gotten their food before me, even tho I was here first. Update I got my order and half of it was gone. read more

Gets the order wrong every time and I've not met a single kind worker. That's not to say they aren't there... but I've not seen them yet!

If it wasn't for my grandson loving McDonald's cheeseburgers and the outside temperature was in the upper 90's, I would have never stayedinside to eat. This place should be shut down for its filthiest in the dinning area. I was inside for a good 45 mins and never saw one worker clean the tables or sweep. They have a chair behind the cash register? read more

The food food was good, but the service was terrible, the foods a tables were dirty, the employees were not polite at the register, and the employees were yelling at each other in the kitchen so loud to where e tone could hear them and ruined the ambiance. read more

The food was ok but the costumer service was not, always yelling and it ruined the ambiance.

So on my visit here this evening, I walk in and see a manager at the soda bar. It's a mess, I think he is cleaning it up...NOPE. He is getting a drink, and after taking a drink from the open top cup, he puts it back under and fills it up then walks behind the counter. Empty drive through and one family in the play place and only 4 other people in the building. Plenty of staff, one even came in off duty for a free mini ice cream cone, perks. But not a single effort to clean the mess, plenty of chat and giggling, but no cleaning. If the manager doesn't care, why should they? Just got 2 quarter pounders and large fry. Sandwiches were made correct, but quite sloppy. The were semi-fresh, warm, but not hot. Still just filthy and unable to provide quality food. I know it's "fast food", but I still gotta work for that money. read more

McDonald's - a row of benches in a restaurant - Fast Food Near Me - Anna, Illinois

McDonalds apparently doesn't have anything healthy to eat any longer - no salads, no yogurt for breakfast, and no grilled chicken sandwich! What the heck? read more

I have to give the 5 stars for a small but big gesture tonight. I've given up carbs and I go to different McDonalds and order a double quarter pounder with cheese with no bun. This is the first and only McDonald's to put these burgers on big leaf lettuce to make up for the bun. Great job and VERY much appreciated! read more

I worked here for 3 days and they are nasty, rude, and don't care about their customers.

They simply don't know how to give good service. Can't get orders right. Need to get a new manager who knows how to run a fast food restaurant. Always say they apologize, but that doesn't fix all the mistakes. Seems like they simply don't care. Used to be a 5 star, not even a 1 star now. They act like they are doing you a favor. read more

If you want something cheap to eat this place to go there food is great for the price and they got good drinks to

Disgusting store. Managers were on their phones and proceeded to make sandwiches. The least you can do is change your gloves.

We just left mcdonalds, very disappointed ask for 2 cream and 2 sweetners in my coffee got black. I ordered oatmeal, no spoon. We always have our money ready from the screen. She didn't say what it was it was wrong. Bad, bad, bad. Never again, thought it changed. read more

I went through the drive thru at 7:50 and ordered and on my order was a fry with no salt. Whe. We go out food the fry had salt so the young man had us pull forward to make a new one. We waited 25 minutes and nothing came out. By this time the rest of the food was cold. I went in to see what was going on and the manager said he would remake our food. As he told the kid on the make line what to remake the kid looked at me and told the manager to tell me no and to suck my dick. I told the manager that was uncalled for and he did nothing about it. Not even an apology. As a former manager I would have asked him to leave or fire him on the spot. But for the manager to do nothing was ridiculous. I will never go to that McDonalds. I am going to urge a boycott of that establishment if there are people like that working there. read more

Picked up our food we ordered at mcdonalds drive thu and when we got home half our order was missing. Tried to call mcdonalds and the number is always busy. read more

Hit or Miss service! Really depends on who is working and what kind of mood they are in. Let's face it... it's typical fast food.

I went to the Anna, Ill McDonalds tonight for a couple of chicken sandwiches and a coke, eat in. The store wasn't busy so I was able to order right away. The dour redhead behind the counter gave me my soda cup and clearly told me she would bring out my chicken sandwiches. So I went and sat down. And waited. And waited. Finally after quite awhile I went back to the counter and my order wasn't even on the board. They had obviously gave my chickens to someone else and when I said I was told they would be brought out the dour redhead refused to even look my way. The asst mgr David got my sandwiches and after I sat down I heard him ask the redhead if she told me she would bring out my sandwiches. She denied it. I would love it if your surveillence had sound to clearly prove she lied. Then a few minutes later a couple friends of the redhead came in. She quickly came over and started talking to them. A minute later another crew member came over and they LOUDLY started talking about pussy. A totally inappropriate topic at full volume. By the time I left I was completely disgusted and once again vowing to never set foot in another Short Enterprises franchise. No management control at all. With crappy service like this I can't wait for automated kiosks to be put in place to get rid of these incompetent little children and crappy management. read more

Can be good and it can suck. Usually rude but sometimes nice. Depends who the worker is!!

Last week I ordered a bacon egg and cheese biscuit in the drive through, and without looking at it I unwrapped it and ate half of it while driving to an appointment. When I got to my destination I happened to look down at my sandwich and there was brown slimy stuff on the edge of the biscuit as well as on the cheese. I pulled the bun off and there was also a spot on the egg. I about gagged, because who knows how much of that I ate before I bothered to look at it? Never again!! If I could give zero stars I would! read more

I downloaded this app and made an account just because this is perhaps the worst restaurant I've ever been in. I came down to visit my aunt for 2 days and on the first day I came by for dinner. As soon as I got in there was one or two people in line. It took them nearly 5 minutes of just socializing right in front of us all to realize there was a line whose orders needed taken. Then it took them nearly another 10 minutes after I ordered to get my food. They had no organization whatsoever. Whoever said that the minimum wage needs to be increased can go and wait at that McDonalds for 3 hours and see if he still has that opinion. Then, I came back the next day cause I love Egg McMuffins. This time, I got to order quicker, but the lazy and unsociable staff took nearly 15 minutes to get me my order not including 5 other people whose orders were taken before mine and when I sat down, they had gotten my order wrong. They got another lady's order wrong as well. When she told them they got it wrong the first time, they completely ignored her and it wasn't until the male cashier heard her that things got done. I've eaten at many McDonald's, and most have a friendly attitude and you get your food quick. This was the worst experience and service I have ever had at any restaurant period. read more