The food was disgusting they even added hot Cheeto in burger The man in counter was very rude he need manners don't come here but you do you will get very sick read more

The restaurant was dirty. They keep the yea behind the counter. Homeless couple squatting and cussing in middle of eating area. Employees didn't say a word when asking for refill or receiving order. Don't plan on coming back. read more

Listen, whoever the guy was taking the orders today.. 4/18/23 at 10:30am needs to be let go or re-trained on customer service. Very rude and a horrible attitude. I always come to this McDonalds and have never seen or dealt with him before. It's employees like him, that slowly cripple the business. And of course my burger came out wrong but that was expected because of that guy. I didn't even bother coming inside to get it fixed. read more

Quick stop because starving. On somewhat of a busy road, so be aware. Everything was hot and as ordered. Quick drive thru read more

McDonald's - french fries in a brown paper bag - Fast Food Near Me - Alexandria, Virginia

This experience was one of the worst I've ever had at a McDonald's. I go to the drive thru and when it's my turn to order the employee just rudely says "What?" like I'm inconveniencing him? Okay whatever I just want to order so I proceed to tell him my order but he keeps interrupting and cutting me off before I can finish each order, then proceeds to mess up the order because he will not just listen to the basic requests. Once this ordeal is complete and he has the order correct I move up to pay. I pay and ask for a receipt which he gets mad that he has to print. I move up to get my food and get handed the bag only to look in and see it's missing the nuggets. Then the large fries are halfway full, the drink is wrong, the burger has onions when I ordered no onions and it says it on the receipt, the fries tasted like flimsy cardboard and looked like the grease had never been changed, the burger patty tasted old. Honestly this experience turned me off from McDonald's. I don't care about rude employees if the food is correct and good but nothing about this place was good. Avoid it if you can. read more

Went here today and the fries were soggy. I also ordered 4 packets of sweet and sour sauce which were never out in the bag. I should have checked the bag to verify everything was in there but I shouldn't have to. The sauce x4 was on the receipt and everything. read more

UPDATE: This McDonalds used to be great, even during this pandemic. My last two orders from there have been absolutely wrong. Items missing, customized orders not even being customized at all (ie- no pickles, plain, etc). DO NOT GO HERE ANYMORE!!! read more

McDonald's - My receipt. - Fast Food Near Me - Alexandria, Virginia

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Disgusting McDonald's. Just ordered a smoothie and there is some kind of brown film. never had this experience at a McDonald's before but I'm sure this is a health code violation. Don't eat here unless your looking to get sick. read more

McDonald's - They don't clean smoothie equipment, very gross - Fast Food Near Me - Alexandria, Virginia

I would normally make this a 5 star but I was grossed out that when I got home from McDonald's for lunch I noticed my fries had hair on them! So gross! I'm sorry but I hope they are wearing a hair mask when making the fries! I don't want this to happen again cause I do love the fries there once in awhile. read more

McDonald's - Fries - Fast Food Near Me - Alexandria, Virginia

i did a door dash order driver was great opened my bag which was sealed with 3 stickers but when i went to eat my fish sandwich, there was no fish ( double fish ) what happened read more

McDonald's - i went to open the bag and get my double fish, this is what i got :( - Fast Food Near Me - Alexandria, Virginia

I came here with my family on 08/19/2023. I was very disappointed and grossed out when I opened the box and found a hair (seemed like fake hair since it was hard) stuck between the cheese and the burger on my Big Mac! I took it to the counter and showed the male cashier who looked at it and said "eww" and threw it away and asked to make another one. I take the new Big Mac to my table and while I was half way eating the darn burger I find another hair!! Was this on purpose!? I cannot believe how they have people working without the proper uniform meaning hair nets, beard nets, gloves, etc! I was so grossed out that I couldn't take a picture of either burgers. I hope the manager of this facility does inspections on their employees to make sure they are doing the right thing. Would definitely NOT be coming here again. Does not deserve even 1 star. Yuck read more

I go here all the time. Their curbside and drive through is great, always accurate and timely and courteous. Made the mistake of walking in tonight and was approached by some homeless guys who verbally abused me, attempted to physically intimidate me, and panhandled as I orders at the kiosk. Took two requests to get a manager to tell the guy to "stop being here" which didn't do much to stop him from following me to my car where he threatened me. Wish management had done more. read more

It's pretty pathetic you're just like most of the McDonald's sometimes I wonder how they stay in business and I often wonder what the hell I'm doing there read more

McDonald's - This is the poorly made crap mixed Sunday they made me and when I said something they laughed about it and he shrugged their shoulders - Fast Food Near Me - Alexandria, Virginia

Well to start off I have used this McDonald's multiple times with nothing to complain about. Tonight's experience was a horrible affair from start to finish. I first order my food. The staff is rude, short with me for no reason but I think nothing of it. It's around 11 and they are slammed. Of course service would dip just a little. Plus I mean it's McDonald's. I get my food and drive home. I look in my bag to discover they have completely messed up my order. No problem I'll call and let them know. First call I ask for a manager and immediately the phone is hung up. I'm shocked. Surely that was an accident. I call a second time. Politely ask for a manager and they hand the phone to someone else. I ask for the manager with the second person and they reply "yeah.... what?" Ok I'm starting to get upset. I explain what happened and what was incorrect with my order to which they say " Well do you have a receipt?" I say yes. Then I'm told "Well drive back we will make a new order for you. Then they hang up the phone..... again. I get to the store, discover that the lady manager I talked to on the phone was not a manager and the real manager has no idea what I'm talking about. I present him with a receipt and finally get my food. An hour later. So this may be my last visit to this particular McDonald's and their corporate office will definitely be getting a call about the awful, terrible customer service that this shift displayed. read more

This McDonalds is the worst. You can order and do curbside, wait forever and no one will come out to deliver your food.

I use the drive though window quite a bit for ice cream cravings and such....... always .... always are nearly all the employees on their phones, rude, and rolling their eyes with major attitude. I've never heard a basic "thank you" or "hello" I wonder if they act professional during inspections and when big wigs come through..because they are unprofessional 100% of the time. How do these people get hired, seriousl Update: went here again... yet again... rude service on May 30th 2019.... where are the managers? Don't they strive for excellence or are they just okay with being dirtbags? read more

UPDATE: Any restaurant open during the COVID-19 crisis deserves to have their yelp reviews upgraded to 5 Stars.

My breakfast experience was wonderful. The place looked like it was just renovated. Upon entering I was greeted by the workers behind the counter. Ordering at the kiosk was a breeze. When I received my food everything on my try was organized and neatly place like a business class dinner on a plane. The food was cooked to perfection. Overall, my breakfast experience was wonderful and I forward to going back for lunch or dinner to see if it is as good. read more

McDonald's - The presentation, I'm loving it - Fast Food Near Me - Alexandria, Virginia

This place is trash. I see why it has 2 stars. So apparently they are doing construction right now at 8pm 10-29-17. My husband and I were sitting down eating our food and one of the construction workers came up to us and TOLD us we HAD to leave because they were about to start working. Ok? We're eating! He said "Well I don't know what to tell ya y'all need to leave" So I then went to ask for a bag and got nothing but attitude and a dramatic eye roll from the Hispanic woman who I can only assume was the manager. She wasn't wearing a name tag like everyone else so I can only assume. Absolutely absurd. I will be contacting corporate about this. They had all the lights on inside and the open sign was on outside so that in itself is false advertising. Ridiculousness. read more

Clean, updated McDonalds. There were 3 homeless people huddled inside because it was 16 degrees outside. One guy named Van politely asked if I had any change to spare, but I rarely ever have cash on me these days. I offered to buy him a warm breakfast instead and he was very appreciative. He told me he stays at the local homeless shelter. While we were waiting for our food, one of the young gentlemen who worked there asked a homeless lady if she'd like a warm cup of coffee. I thought that was really kind of him. We need more kindness in this world. I appreciate seeing it in the staff here. Bless this establishment for their humanity. They get 5 stars for that. read more

On 3 separate occasions, 2 for breakfast and one for dinner, I was automatically charged for a larger combo meal than was being advertised without being asked. When I asked to talk to the manager about this for the second breakfast order, she tersely said they automatically upcharge for breakfast because no one wants just a small coffee. She said, "If it makes you happy, here is your change back". Also, the french fries at this McDonalds are usually somewhat stale or lukewarm, probably because they premade way too many. It is a shame that this and other McDonalds in the Northern Virginia area have this problem. McDonalds biggest selling point used to be the quality of their french fries. read more

I got em nuggets and asked for ranch and didn't get any when I received my food. this mcdananananalds trash

Don't judge me....because I'm not listening to you anyway. I was hungry. I jumped in my car and went on a quest for breakfast. After several failed attempts, I decided to give it one last try to find food. I was in luck. :) I used the drive-thru on 12-25-2020 for a good breakfast. I was very happy. I had the hot cakes and sausage, two hash browns, a large orange juice and a large sweet tea (for later). I asked not to have any butter, because butter is nasty; and asked for an extra thing of syrup. The order taker was very happy sounding which was a welcomed surprise considering that she was working while most people were at home. My order was right and quick. Very pleasant workers. I have eaten here before and can see myself coming back here again. When I got home and looked at my receipt closely I did notice that I was charged $0.20 for the extra syrup!! I'm not going to call them up, but it's customary to let the consumer know when the merchant is going to charge them a fee for something extra BEFORE the merchant completes the order. Luckily I was feeling mellow today, otherwise I would be getting my $0.20 refund. Thanks for feeding me this morning. I needed it. read more

January 19, 2013 at 2:42pm - Just went through the drive through and the cashier didn't greet me or say a word. She just looked at me as if she was mad. I'll post a copy of my receipt as proof in just a minute. Photo posted. read more

McDonald's - Just went through the drive through and the cashier didn't greet me or say a word. She just looked at me as if she was mad. - Fast Food Near Me - Alexandria, Virginia

the staff is friendly they have THE BEST furniture that I have ever seen for a McDonald's read more

I can't bear to give a McDonald's more than three stars because, well, it's McDonald's, but I gotta say, this one was better than most. There were no Starbucks within walking distance of my hotel, so I setled on McD's. Might as well give the coffee there a try, right? The place was very clean, and they made my food fresh, which certainly helped it taste better. Along with my Egg McMuffin I got a Mocha and prepared to compare. They didnt ask if I wanted whipped cream, which I never get on my coffee at the 'Bucks, so that was disappointing. They poured what I imagine would be the equivalent of a "shit ton" of chocolate syrup in it. So much so, that it really didnt taste like coffee anymore. Not that thats a bad thing, since I usually get the drinks that taste the least like coffee anyway, but it is a darn good thing I am not diabetic. That mocha was liquid dessert for sure. I don't think I'd start my day with it ever again, but if I ever have a late night chocolate sugar craving, that is exactly where I am headed. read more

I don't know why I even bother with McDonald's. Anyway stopped by this location. Went into restaurant and was ignored. There were people working and a couple of them even looked at me -- they did not acknowledge me but they looked my way. I was the ONLY person there. After not even getting any recognition for 5 minutes, I left. This is the second location that I have been ignored and I have left. I think I'm done with this company who appears to be in a slide. read more

Short Review: Food like always Pricing because of special offer in May okay Service bad read more

On December 24th, my wife, motherl-in-law and son stopped for some coffee. It was late and the only way to get coffee is waiting in line as the doors were closed. We were about five cars in the line and for about twenty minutes we finally made it to the place to order. Several cars behind us and one in front of us bailed out as the wait was really bad. We got our coffee...just two coffee and we asked for two creams in each of them. She repeated it and even had it up on the screen. We drove off and and as we were going down the road, I took a drink and knew that there was no cream in the coffee..and none for my wife too. Traffic was bad and of course I wasn't going to wait in line again just to get cream. I put the top back on as I was driving and tried to take another drink and the top wasn't on correctly. I spilled it on myself and got a bad burn...it removed about a quarter size skin from my left side. My pants and shirt were hot from the splash and I was wet and screaming. If I were you, I would NEVER go to this MacDonalds, I intend to go and introduce myself to the owner and demand my money back! read more

No one is at the counter, yet all tables are dirty and disgusting. Ketchup was yellow.

Plus - it's got wall outlets to plug your phone charger or laptop in, parking isn't usually an issue and it's easy to find and get to from Richmond Highway. Negatives; food taste, sometimes crappy customer serve and the WiFi signal drops every other minute and a rather motley ragtag crowd that seems to use the place as a home away from home. read more

Stop on in if you want a place so devoid of law enforcement that the cashiers openly ask their "customers", "Yo Marco, where's my blunt?!" Other than that, standard Mickey D's. read more

It was the worst place ever i asked for coke and they didnt give me a straw then i asked for ketchup and I didn't get any i also wanted to talk to the manager about this and they didn't let me worse place ever do not recommend read more

Great McDonalds for the area. Fast service in the morning and the staff are friendly and well managed. Unlike most McDonalds.

The worst. Is it too much to ask for fresh food after paying. Always between 430 am and 5am. On my way to work you ask for your meal to be fresh. And you expect it to be. I would love to order a Apple pie to go with my breakfast, that is actually edible. When I get to work, it's rock hard crust, and the filling is like a gummy bear was melted in the middle of it. Ridiculous, the coffee is always filled to the complete top of the cup, so when you remove the cap, you get burned. Egg McMuffin, delight bun is always stale, and the ham is so tough. They keep the grease for ever, so when you're eating an hash brown, it always taste like a fillet of fish. They only give you good service and be kind when someone from corporate is there, then the food comes out at any time of the day, hot and fresh, and they are very polite, too bad, they can't stay that way. They are very rude when you ask for something to be changed. Quick to slam the drive through window in your face. read more

I stopped to get a quick bite, a standard McDonald's order; sausage biscuit and hash browns, simple huh? Well it was horrible...2 bites taken from the sausage biscuit 1 bite from the hash browns then to the trash. Biting into my order was like biting in to grease. What going on with McDonald's? It's no longer a safe standby, ugh read more

OK- it's McDonalds- but for the McDs in the Alexandria/local area this is better than most I've been to. The seating area stays pretty clean due to a new manager. How do I know he's new? He walked up and asked me if I had any impressions of this place. So... I told him what I thought. It was clean, the service was good, the cashier seemed friendly- for the 2.40-something I spent there on an espresso and 2 apple pies I was pleased. The drive through seemed to be getting full- but it was getting near dinner time. This new manager seemed to want to succeed, I hope he does. It's better than the last time I was in there, and that's a good sign. read more

I see why this McDonalds ratings are extremely low! The cashier had a very bad attitude and did not greet me at all. I asked for my food to be freshly dropped and she acted as if I was asking her to leave her register to do it. She looked at me, rolled her eyes and walked away from her register and told them what I asked for and then they started whispering back and forth and they started looking at me with an attitude and started laughing. Their customer service was so childish/child like and I'm sure everyone here is 18+. I hope they shut this place down after all these horrible reviews so they can see how much losing this job would hurt them and that customers aren't asking them to do any favors. It's in their job description and I am paying good money for some cold fries and nuggets. read more

Normally I would give this restaurant a better rating but today was clearly not a day where customers matter. After placing my order at the drive, the young man at the window asked me for my payment and drop my card outside the window. It wouldn't have been an issue but he was distracted and rude after telling me to open my door and get it. After l asked why was he being rude and giving offensive body language, he replied "Im not rude your thd rude one." I got my food for the girls and turned right around because they didnt have any condiments which i specifically asked for while ordering. I can tell you I visit this site previously and normally the employees are polite but today their drive-thru cashier was extremely rude and argumentative. I guess customer services or order taking skills is irrelevant now. read more

Didn't really have any issues when I was there. All McDs are the same. Most fast food burgers are the same. Therefore, they need to differentiate by service, which was not there. The dude did not even try to pretend to do anything that even remotely represents a fake smile. Nothing. read more