Horrible service.... Sandwich just thrown together and served! Too much doing nothing behind the counter. read more

McDonald's - Let's just throw a sandwich together and serve it!! Literally!!! - Coffee & Tea Near Me - Albuquerque, New Mexico

The service is garbage, when I tried to customize my order in the app they wouldn't accept it. Laziness

Drive thru was rude when I told them my order was not correct. I will not be going going back to this McDonald's.

Ordered 4 happy meals plus drinks only got 5. Cool. But then no napkins?? No sauces in the happy meals?? What is wrong with yall? Dry ass nuggets, no napkins, no ketchup. Just overall inconsiderate of the customer read more

I usually don't have a problem with McDonald's. I know what to expect from fast food, and they deliver 99% of the time. I was very shocked with the service here. I put in a mobile order, and there was no indication that the store was closed or not accepting orders. I set it for in-store pick up. I arrive and attempt to enter the store, and all doors are locked. There are people inside, workers at the counter, no one bothers to come open the door. I have to knock on each door repeatedly to try and catch someone's eye. No one explains why the door is closed, no apologies. Just open the door, let me come in to get my meal, and exit. On top of that, my fries were the saltiest I've ever had, anywhere. No clue what is going on at this McDonald's but will not be coming back any time soon. read more

I stopped in this McDonald's to grab a couple of double cheeseburgers. Buy one get one free rider round lunch time. After not being to McDonald's in such a long time. Because of their horrible quality and service. We were surprised that these were very good in fresh. I'm sure it had a lot to do with it being the beginning of lunch. The store was nice and clean on the outside from what I could tell in the drive through. read more

I placed an order on grub hub so obviously my bag was sealed and when i opened it there was a happy meal inside with french fries and apple slices no chicken nuggets or ranch Then i look in my bag and there is also only french fries and barbecue sauce I called the store to let them know they need to pay attention because it's ridiculous and the guy says my manager can't talk to you he's busy!!! So annoying read more

McDonald's - My Order - Coffee & Tea Near Me - Albuquerque, New Mexico

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Terrible customer service, did not deliver food to the drive up order spot and have been waiting for about 10 minutes. Had to go through the drive thru to pick up my order. Food was not hot and has been sitting there. Workers were laughing and messing around. It was not busy and maybe 2 cars in drive thru. Would not recommend eating at this establishment. read more

Doors are locked and it's 6pm. No sign on the door explaining why the doors are locked. I can see the employees but no one answered the door. We went to whataburger instead. read more

The managers leave the employees do all the work especially Fernando and daisy who is the general manager and daisy have the employees skip their brakes and Fernando takes food from the system and steel the money and they say that they dont have paper for the receipt but its just to take the food out of the system at to keep the money to them self read more

I ordered a coffee with extra of the toppings and got nothing on it. I'm not trying to be that person but I did pay extra for it for a little portion of what I wanted. Not really a good restaurant to order from online if you want stuff done right. read more

Well I ordered a simple or I believe it to be some nuggets and fries and only get the nuggets it's through Door dash so It seems like that's it no getting fries since the restaurant doesn't answer and the dasher just delivers there has to be a better quality check with these services. read more

NO STARS!!! This place is a joke, They need ADULT supervision. I keep coming here thinking it was just a bad day and today they will change. Nope! When order here make sure you have them repeat your order back to you cause they are all kinda slow here. Double check and check again. There is no reassurance they they made the mistake cause they get annoyed by you wanting the correct order that they couldn't get right. It's frustrating. Please get new management, new people. read more

I was charged for food I did not receive. they told me my card declined after I showed them it did not. i've tried calling the store multiple times and there is not answer. it was only $8 but that's still $8 or food that I did not receive. read more

Worst McDonalds I've ever been to. Says it's open 24hrs, drove there and waited 30 minutes in line only to get to place my order but instead was told my order could not be taken because they were getting ready to close. I then had to wait another 15 minutes to be able to leave because of the cars in front of me that were receiving their orders. Not sure how these morons are in business. read more

This is the worst McDonalds I've ever been to. It starts with greeting you 2-3 minutes after your sitting at the speaker with "we are only accepting cash ok" in a very rude tone... and no hi, no welcome to McDonald's. Then sitting behind one car at the pick up window for 10-15 minutes to be told they are out of apple pies. Then wait another 15 minutes for our order after we paid (no receipt but paid exactly $8 for 3 cherry pies, one vanilla holiday pie, a sausage McMuffin and one egg McMuffin) something is not quite right here. Management needs to do some investigation on what is going on. read more

Awful service. Came here after work at around 12 after placing a mobile order, I get up to the window and the order isn't even ready so they send me to the next window where I wait for about 20 minutes. Then the cashier comes to the window (seeming like he didn't know why I was there) and then remembers my order which hasn't even been made. After waiting about another 5-10 minutes I FINALLY get my food and then it's got no onion or pickle when I never ordered it without them, and they gave me a McDouble instead of double cheeseburger which has 1 less piece of cheese but also has a different price. I was here nearly an hour for 1 cheeseburger. Go somewhere else other than here. TERRIBLE. read more

McDonald's - Wrong order - Coffee & Tea Near Me - Albuquerque, New Mexico

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Rude and crude is a way to best describe this place. Basically my food was thrown at me and I didn't even get a hi or bye... overall, I'm wondering how much long people will continue to support these types of corporate America franchises with this type of service. read more

McDonald's - trash... - Coffee & Tea Near Me - Albuquerque, New Mexico

Delivery takes forever, been waiting for my food for over an hour already. Waste of money and time, this McDonald's never fails to let us down. read more

they got my order wrong when it clearly said not to but cheese and it's not the first time they get it wrong.

If I could givw it no stars I would , came her and asked for two hot and spicy with extra mayo and with cheese , the cashier didn't give me my receipt probably because he knew he sent my order wrong , they ended up giving me one hot and spicy with no lettuce and one with cheese I asked the girl to fix it and she takes them and add cheese to only one , I go inside to tell them my order is still wrong and I can hear the lady in the kitchen yelling in Spanish that it has said with no lettuce thinking I didn't know Spanish if I'm complaining its bc y'all cashier can't take orders correct . They need a new management team bc this One ccant get any worse read more

I have come multiple times to this location late at night and they never take orders. Whataburger must love being next to this location because they always have a line from all the people coming from your store. Might as well stop being a 24 hour store since you're employees don't want the business at those hours. read more