The hvac technician who services our neighborhood is great, and after he helped us with a number of issues, we got a service contract with them for routine maintenance on hvac & plumbing. The hvac guy I still like, but I can't recommend the plumbers. They charge exorbitant fees, and mostly refuse to repair things in favor of recommending expensive replacements. They quoted us $2000 apiece to replace several 'unrepairable' toilets (handyman fixed for $20 in parts) and charged $1000 to replace a kitchen faucet that doesn't even function properly the way they installed it (ours is left handed and the only model they would install same day when we didn't have water in our kitchen was the most expensive model on the market--without telling us it was designed for right handed only until after they'd put it in. They even asked me which side I wanted the handle on! Now I have to buy a new faucet and hire someone to install it because this one is super awkward (OFF is vertical, and ON is horizontally backwards right up to the wall. It works, but for $1000 it is a dumb setup. Good in a pinch if you have an AC issue or need seasonal maintenance, but do yourself a favor and get second quotes for anything big, and hire your own plumber. read more

Reporting that McDaniels reached out to me and quickly refunded the $89 fee - I appreciate the customer service

Had a failing sump pump replaced. Prompt, courteous and expert service was provided. Mr. Kabiri was excellent! I would hire again. Thank you! read more

My experience using McDaniel Service Inc. was really bad. I had an under warranty HVAC system that broke. The first McDaniel service call was a joke - the system stopped again within an hour of the repairman leaving. I was charged $989.93 over three service visits to diagnose the problem. Ultimately the problem was diagnosed as a damaged evaporator coil which was consistent with the error message on the thermostat. McDaniel's estimate to repair the system (replace the under parts warranty coil) was $4056.00. I decided to get a second opinion. Leonard Splaine's estimate was $1715.00 for the same work. Leonard Splaine's work was professional, efficient and courteous. Bob McDaniel as company President, puts a statement on the invoice that says: "we want you to be totally satisfied". When I called to discuss my dissatisfaction with what I viewed as up charging, the general manager, McGrath, offered me a $259.56 refund. I agreed to it. It has been over two months and no refund has been issued despite two calls on my part. read more

After they came in for estimate to replace a outside faucet. The estimate was over 700 dollars. When I got a different estimate for under 200 dollars. They billed me for them coming to to my house for 89 dollars for no work. I would not recommend them for any work. read more

I called to get an idea of the base cost to locate a refrigerant leak and replace the gas. The lady who answered the phone was nice, but was very uncomfortable with the question. I assured her that I understood it would not be a firm price, I just wanted an idea if it was something I could afford based on the scenario I presented. When I informed her the R22 was replaced with 422B she told me they don't have the gas and the enitre system woud need to be replaced. To her credit, I think she was only talking only about the R22. She went to talk to her boss to confirm that and he just told her to say "they were not interested." In my opinion, that is a little cold. Anyway, they did not do anything wrong, but as a customer you always hope for more from a service provider other than "we can talk to you after you pay for the inital visit." read more

Do NOT get the service contract, it is not worth your time. They did not stand behind their service contract of doing 2 yearly checkups. Instead they tried to sell me on another contract for the "new year." Pro tip: If you are looking to get someone's money you have to give them something, that is how business works! read more

Have been using McDaniel for years on rental properties as well as my own home for HVAC and plumbing. Service personnel are considerate of my tenants and their living spaces. Pricing is fair and reasonable and they stand behind their work. Highly recommend them! Thank you. read more

Amazing!!! These guys saved us! We had a major sewer back up issue that went all the way from our house to the street with a bunch of water and sewage in our basement. It was a nightmare!! They came almost immediately and were fast, friendly and effective. I will not go anywhere else! read more

I was very pleased with the prompt service I received from this company. I recently had a huge leak on my main water line. The gentleman who came out to survey the leak, and the team who did the repairs were absolute professionals. Their work was clean and I could hardly tell where my yard had been dug up. They even put my brick patio back together. You never know who insurance will recommend to do your repair work, but this company was great! read more

Fantastic! I had scheduled an appointment with another company 24 hours prior. After taking a full day off work to accommodate that appointment, I received a call halfway through the appointment window telling me that their technicians did not work in this complex. Obviously I was incredibly frustrated and quickly tried to figure out a way to salvage my one available day to fix my AC. After a quick call to McDaniel Service, a technician and assistant showed up three hours later! They provided what I feel was an objective assessment in an industry where the solution always seems to be a full replacement that sets you back several thousand. They added 2 lbs of refrigerant, noted that solution should keep it running for several summers despite a small leak, and the total cost was under $250. I can definitely stomach that cost - especially given the quick turnaround time following my earlier disappointment. Highly recommended on all levels! read more

We had a clogged drain that was flooding our basement. McDaniel got to the bottom of it, which was no easy task. They fixed the problem for a reasonable price, and we are very grateful for their excellent service. read more

Fantastic. Although originally they were going to have a crew of 3 for five days, they ended up sending a crew of six and getting the work done in half the time. Bruce, Will, Bryce, Connor and the rest of the team were INCREDIBLY hard working, efficient, friendly and kept me informed every step of the way. They turned what could have been a fairly horrible holiday experience into barely a speedbump in my life. In addition, every person I've talked to at McDaniel, from June and Alex on the phone, to the entire crew at my house - they've been nothing but supportive and helpful. I could not be more impressed. And the rates are reasonable! read more

I had a sewer line backup and our insurance company tasked the job to these guys. The technician (David) was excellent - communicated right away to say when he'd be there and gave updates. He fixed the issue quickly and was very friendly and good to work with. The work wasn't cheap but was comparable to another quote I got before I realized I had to go through my insurance. Highly recommended. read more

Use them if you have money to burn. The techs will make an honest technical assessment, however that is where the good service ends. Prepare to transform into Ben Dover because the bill is outrageous. After the sticker shock, I spoke with the owner and he adjusted the bill marginally, even though in recent years I contracted him for a big job.....come on. Something needs to change. read more

We had McDaniel Service over and they were extremely helpful with extra tips to maintain our household heating. Great People.

McDaniel Service was truly a pleasant surprise when dealing with HVAC contractors. After my Goodman heat pump began having issues and was no longer cooling, I checked around and had 2 other HVAC companies come out and diagnose different problems, both companies recommending installing an entirely new system (between $5k and $9k). Then I had McDaniel Service come out after getting recommendation for them and they were extremely knowledgeable, performed their diagnosis and determined the thermostat was the problem (not providing power to the reversing valve), no need for a new system. Cooling was up and running by the time they left. It's great to see an honest HVAC company that won't simply recommend a new system for any issue. read more

I've had both my hot water heater and my HVAC system replaced by McDaniel and both experiences were fantastic. For both replacements, two technicians came to do the work and were almost exactly on time. Everything was explained to me upfront and the men took care to place drop cloths down as to not destroy my flooring. I even reported a minor gas leak (very, very minor) on a Saturday and someone was at my door within the hour. I hope to not need them again, but I highly recommend their services! read more

We had McDaniel did our HVAC maintenance for the past two years so we could have peace of mind. This past winter our heater didn't function well. They told us the motor needed to be replaced and we paid them service call fee $80 plus close to $400 repair fee. They told us the repair comes with one year warranty. After they fixed the heater, the heater went on and off for a couple of times especially when the temperature dropped and when we called them, they said they needed to charge a service call fee to come out and take a look. What happens to one year warranty?? If they did not fix the problem, I would expect them to fix it without additional charges. It seems like we are being punished by their incapability to fix the problem at the first time. We were cold at home and we needed to pay them AGAIN due to they failed to do their job right?? They did come out once to take a look without charging us by our strong request but they still did not fix the problem because the heater went back on when they came out and they said there's no way to fix it if it's acting normal at the moment. I'm frustrated with the quality of their work so I have an independent electrician came out and fixed the problem, paid another $220 to get it fixed. Total cost to get the heater back to normal: close to $700!! read more

The McDaniel Service out of Lorton is a ripoff. I used them to make repairs from the results of a Home inspection to sell my house. They were responsible for HVAC and plumbing repairs for my house that was on the market. They were supposed to replace a bathtub drain and two sink stoppers and check the AC. The day of closing during the walkthrough my Realtor notified me that McDaniel had not completed the work and the AC was not blowing cool air. McDaniel's knew they had my back up against the wall due to the fact that we were closing that day. They ended up charging me $500.00 just for bathtub drain. The max that I should have been charged was $325.00. They first stated $2,500 for a freon leak that I believe never existed, but could not challenge because I was 600 miles away. The charge for the freon came to $900.00. They also charged me $250.00 the first time they came out for the AC and stated it was fine. Two weeks later it had a leak in it and nobody was living there and the AC was off. Do not use this company. read more

McDaniel Service is just the kind of honest and ethical company you want handling the priority matters of HVAC and plumbing in your home. McDaniel replaced our entire furnace/AC unit and has made several trips out for various plumbing issues. We also have referred them to assist with an emergent coolant failure that was flooding the entrance at our church. They respond promptly, get the work done at a reasonable cost and stand behind what they do. You can trust the folks at McDaniel to get it right. Bob, his wife and all his crew are simply the best around!!! read more