The guys up at Music Go round are great they have new equipment coming in and out all the time they…read morewill work with you on buying equipment if you call them up and tell him to reserve something for you it will be there when you go pick it up these guys know their business they know musical instruments

I got here 4:40 PM on a Sunday and they close at 5PM but doors locked and someone waving inside…read morethey are closed. This is unprofessional and not good for business when employees decide they want to go home nearly.

We have been taking our daughter's Clarinet to Marshall Music for 3 years and she's in the marching…read moreband. For the prior 2 years, they replaced all the pads at a cost of about 150. They told us that because she's in marching band the pads would need to be replaced every year. So, the 3rd year we decided to purchase insurance, which cost 125 dollars, up front for next year to cover the repairs needed. This year when we used our insurance that we paid for last year. All they did was re-align some minor parts and were able to return our instrument to us within a day. So, this feels like if you purchase the insurance ahead of time, they will do the minimum work on your instrument but if you have an open check book, they will sock it to you. Beware of Marshall Music. I won't ever go back, and I plan on telling everyone about my experience with their company

I went here to rent a viola for my daughter. One lady came and helped me very fast and she was very…read moreprofessional.

for a piano to rent or buy. I don't have very good credit but could pay cash if it was under…read more500.00. I can't afford delivery charges. I would like an electronic piano if possible. I've always had one and I like them very much. Can you help me find one.

Absolutely amazing collection of pianos. Staff was extra helpful and considerate of our budget and…read moreinterests.

I needed a very old guitar to be re-strung and set up. The technician here did a great job of…read morerepairing the neck, and resetting everything to use for higher gauge strings. All for a very reasonable price, under $70

Someone please open a music store in Troy that cares about guitar bass drums and keyboard…read more.. After standing around for over 10 minutes while no one acknowledged me... " hey man, how you doing? I'm looking for some .12 gauge acoustic guitar strings but I'm not seeing any... Do you have any?" Associate " nah man, we're not really in that mindset, it's back to school so it's all orchestra and band stuff. Honestly we probably won't order Guitar stuff for a while" Also, probably some of the worst in store employee edit kit I've seen in quite a while. Employees audibly talking poorly about another store who called to ask for help resolving an issue. Multiple employees sitting on a box behind the counter. I won't be back.

The Berkley Music Company team do an excellent job with guitar repairs and setups. They have a ton…read moreof both staple and completely unique guitars, amps, and pedals. Their staff is friendly and knowledgeable, offering plenty of help to answer any questions I had. I am so thankful this place is in Berkley. Go there if you need anything guitar related (they also have a bunch of other instruments, too)!

Ripped me off on a consignment. Threatened to call police (when I questioned them calmly about it)…read moreif I did not leave the premesies immediately, which I did.

I got my bass tuned up and restrung right before I left for college and last year and everything…read morehas been great since I got it done. These guys do great work.

While they had an excellent selection of new instruments in a very attractive storefront in…read moreBirmingham, I did not see a lot of used guitars, unfortunately. The staff were very helpful & engaging, but it was a bit of a turn-off to be told that I should ask for an instrument to be taken from the wall for me to try--I prefer a store where I can just pull something off the wall to try without asking for help every time. Maybe that's just me. Great selection, though, and knowledgeable staff. Really pleasant atmosphere overall.

Great place for my daughter to learn her singing lesson and her teacher does a good job encouraging…read moreher... But as for parking, it's a shame we come at a time and even a day that things should be winding down, but actually continues to be busy... That's where I always have to worry about my car getting hit or someone parking too close to... Wonder why if the academy is in the rear everyone parks there, while the side of the building by the dentist gives me (sometimes) a good available spot, but I have to walk around... And the Waiting Area: Not enough chairs & they are way close together, while across are a suede bench area which look like people walk on, as I notice the dust of feet on, (bottoms of shoes really) so improvement, I know can be done, is needed there, too... Maybe you should let me wait in the room that the set of drums are in... -- Dave

I am very disappointed with Expression music academy in Troy. We have been with them for almost…read morethree years. They had a teacher who cancelled my 6 year old's piano lessons at the last minute. They offered substitute teachers who knew nothing about my son's lessons and ended up coming out confused and happy after his lessons. They wouldn't help us use make up lessons for regular classes after we had accrued about a dozen make up lessons because the teacher cancelled the last minute. The manager is particularly non understanding and unhelpful - she came out with suggestions like please donate your extra lessons to other parents!

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

I've been coming here since I was in high school but it had been a good 20 years since I had been…read morehere last. What's funny is that I used to live around the corner, as well, until I sold my condo recently. I thought I had messed up my uncle's violin, the bridge had collapsed. I also wanted to get one of my bows restrung. They are by appointment only and I tried emailing them but didn't hear back, so I gave them a call today since I was going to be in the area. I got a new bow from them, as well as new strings. It was a little pricey, about $112, but I know it's a family business. The house looked exactly the same as I had remembered and they have all sorts of cool memorabilia and things on the walls. It looks like they can rent violins too, there were some little kids there who were starting out on their first violins which was nice. They threw in a cloth for me for free and also a luggage tag for the violin, which I thought was very nice. I highly recommend this place even if it's a 30 to 40 minute drive for you like it is for me now.

They cancelled an appointment I set up to look at new instruments, then failed to respond to two…read morefollow-up emails, they missed all my suggested times. It's totally unprofessional for them to treat anybody this way, and it's extra bad for their business, as I am a member of the Detroit Symphony and have students, and will certainly spread the word about my experience. Further, I stopped going to get my instrument serviced after Peter did an unprofessional job on my bridge, making it far too low, far lower than I requested, rendering it useless for my purposes. So I cannot at this time recommend this shop. There are plenty of alternatives with much more professional services.