Purchased a ukulele and accessories from Joe a couple of months ago. Everything about the…read moretransaction turned out to be perfect. The instrument was flawless and the accessories (case and tuner) were just right for the uke. Much better experience than what you get at the big corporate retailers.

Every time I come here this guy is sooo rude! He has a big sign with books on it saying "$1 for…read moresale" my dad goes to look and he says "can I help you, those aren't for sale they're pre sold". Lol then why are they in a box sitting there with a sign? This is the third rude encounter. He could have said that way nicer- it was so snobby and unnecessary. His customer service sucks! Yikes we won't be back for sure! Rather go up the street to a better music store where the person is actually nice and wants to sell stuff.

The gentleman in the store was very quick to greet me and offer assistance. He asked what he could…read morehelp with and I shared that I needed a new string. He found what he had which appeared to be only one, but I asked if he had any other brands. He did some additional searching and located a better mid range string. I would have liked a few more options but I don't blame this on him. The supply chain issues are the reason for limited supply of things in my estimation. With the second option in hand, he looked up the price, gave me a slight discount, and had me on my way. Friendly and knowledgeable. I will use these guys in the future if the need arises. Thanks again for the positive experience.

Been going here for over 15 yrs with great service but not that service anymore. My third child…read moreplaying an instrument and we go there for a repair and they were closed mid day . Came back the next day and was told the repair person is only in on Wednesdays. I come back the next Wednesday , leave work to get there right at 11am before they open. They never opened! Waited an hour . Call the phone number and no one answers. The lady at the counter is extremely rude too. Very limited business hrs posted and then they aren't even open the hrs posted both times I went there in a week span. Found a new place to go today and will never be giving my business to this place again.

great store, great name, they certainly live up to it a destination for real rockers everywhere,…read moretell em the star child sent you

From the owner: COOL & Unusual ROCK T-SHIRTS Featuring KISS / Heavy Metal / 80s New Wave / Punk Rock Bands and…read moreinstruments From LP Covers / Posters & Magazines Also Printed On Mugs / Pillows / Hoodies

I have listened to several albums recorded there. They all sound great! I have spoken to groups…read morethat recorded there and they all loved it.

I've gone to this studio a couple times to record my projects. I had a really good experience so…read morefar. The staff are professional, friendly, and attentive to my needs. I plan to continue service in the future.

My daughter has been asking for a drum set and I steadfastly denied the request. With Christmas…read morealmost here I tucked my tail between my legs and got her a set. Saturday evening at this place was bananas! I walk in with a younger employee- looks to be 18/20.. We cautiously walk to the back of the store. I wanted a kids drum set (thinking it would save me a few hundred) The young guy that I walked back with was excellent with his explanation about why getting a kid set would most likely be too small. WaAH! He gave me so much info. He gave me honest feedback and I think it took us maybe 15 minutes to decide on an adult size electric set. It was on sale, she can add her headphones and I don't need to hear it. Honestly, that's how it should work!! He didn't push us into a $800 set (goodness- that's cheap) He was open, honest, and gave me excellent feedback. I would not hesitate to walk in and buy from here again. Bravo on helping a clueless mom.

Very rude on the phone and we're super delayed with guitar repair. Didn't seem like they cared…read moreabout me. Won't be going here ever again.

Gordy is the real deal. He and his guys seriously know what they're doing. If you need anything…read moredone to your gear from the smallest repair to an upgrade or really anything, these guys are the ones you want doing it. They're straight up, fair and nice to boot. Willing to deal and give information, or just shoot the shit about equipment. He's not trying to get rich off of anyone, he just wants happy musicians and fair deals. If you're looking for a Guitar Center type experience, this ain't your joint. Come here for rare finds and loved equipment. I came in with a new Jaguar I received as a birthday gift for a basic set-up. It was done while I waited for a more than fair price. I plugged it in to a used Hot Rod Deville 212 to make sure it felt right, and it was right on. It sounded so good, in fact, that I decided to buy the Deville as well. Gordy worked with me on the price and I left beaming. When I got home and warmed up the amp, it started dropping the lows. I brought it back and told Gordy what was going on. He offered my money back or a free fix. I gladly left it there to be worked on and a few days later I came back and it was as good as new, so I dropped off my Strat for an all around tune up and went home with my new-to-me Deville and have been shaking the walls since.

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Classy, classy, classy!…read more When their school did not offer *exactly* what I sought, Mr. Henry Bahrou recommended...a competitor. Five stars for professionalism!

Terrible customer service experience, would not recommend this school to anyone…read more I scheduled a free, 30-minute introductory flute lesson with Chloe on their websites calendar as instructed by their team. I got a call several days later canceling because Chloe would be out of town. That shows incredible mismanagement, but is not a dealbreaker. Things happen. I called them back. The receptionist mediated a rescheduling with Chloe for several days into the future, and I was very excited to finally get a flute lesson in, as I am paying for a rental flute under the impression that I'd be able to go to Grosse Pointe Music Academy. 90 minutes before my lesson, which I structured part of my day around, Chloe cancels. Two cancellations before even the first lesson tells me there is no reason to proceed with GPMS, especially with Chloe, who clearly cannot maintain a schedule in a professional and reliable manner. Add to that their website has outdated information, and the person who responded to my initial web inquiries who said they'd find me a teacher originally never got back to me (I had to email them back after a week-plus of silence), and I think you get the picture. Stay away. Can't believe I'm going to say it, but I think I'll go with a corporate option. I've done Guitar Center before. Maybe I'll have to switch instruments and send my flute back, which stinks, but I just want to play jazz. If you ever had the sense that people are not reliable anymore, really avoid this school, because it will just confirm that belief and make you a little more frustrated with what society has become.

My favorite local Music store! Best customer service out of…read moreany music store I've been to, and a very welcoming and community minded atmosphere. Guitars are always polished and in tune when you play them. Every time I've needed something that they don't have in stock, Mike would have it ordered and in the store for me by the next morning! Great prices, and they also have a very user-friendly online store. Another thing I love about this place, is that they are always adding new brands to the store and constantly seeking to improve and expand their offerings. They also do a lot for the Utica community!

The place is AWESOME. I've been there a few times and not only do they have a good selection of…read moreguitars, strings, and music galore. The owner is a great guy! He didn't just be a business man or store owner, he was laid back and hung out with me while he worked on guitars and I looked around.