This dealership has 5 stars for a reason! As someone who is terrified of buying a car (and who had…read morea terrible experience the first time), I cannot say enough good things about my experience with the guys at Crafts Cars. They worked with me, my budget and situation, and never made me feel uncomfortable or pressured into a decision. They were attentive, kind, and explained everything I needed to know in a language that I understood. I would recommend Crafts Cars to anyone who is looking for a pleasant buying experience. I can pretty much guarantee that my entire family will go to them first when in the market for a used car. Thank you especially to Mark and Dan! I love my new Chevy Tahoe.

From the owner: We are a used car dealership that sells quality used cars to quality people…read more We also have a service department that you can get most service done to your vehicle right here.

Great business to work with, unfortunately couldn't follow through on the purchase due to life…read moreshifts, but Mike was super friendly super kind and very helpful. Without me having to ask, they were willing to drive a car to a Toyota dealer for a separate Multi Point Inspection, and didn't require I travel to the location for it. Mechanic also attested that their techs do good work and there refurbishments was top tier. Would shop there again.

I personally did not buy a new car, but I was there for every step of getting a new car for my…read moreboyfriend and I am beyond impressed. Our salesman was Dan, and he was not pushy in any way possible but present enough to let us know he was there when we were ready. We test drove a gorgeous Jeep Cherokee Trail Hawk and fell in love! We went back a couple days later and had the pleasure of working with Dan again to finalize all the details. We came into contact with numerous employees there and they all seemed to really enjoy what they do. Car shopping can be so stressful but they really made it a smooth and easy transaction. I know that next time I'm in the market for a new car, I'm heading there first.. and I'd recommend anyone to do the same!

I recently finished my car shopping experience, which I am very glad didn't end at Lee! I made an…read moreappointment online to see a car I was interested in and a different person helped me than I expected, which was the first of a few misleading things. I do appreciate that my time was respected as I had a hard stop to my appointment time and my questions were answered. But the people here were a little pushy and unable to make a decent deal. The car I was looking at also had 3k more miles on it than it was listed as online. It was otherwise a suitable vehicle for me and the test drive was good, but vehicles I was looking at elsewhere were priced better. Therefore, I was surprised when they said they don't negotiate whatsoever on prices. They also insisted on looking at my current vehicle to assess the trade in value, even though I didn't express interest I having them do that, and they gave me a laughable value. Ultimately, I purchased a nearly identical Rav4 (same trim, etc) elsewhere with 4k more miles for $5.5k less.

Very bad service. Performed work that was not approved, yes it was minor but still not asked if I…read morewanted it done. They do a "courtesy inspection" even if you decline. And of course ALWAYS find something wrong. Some staff members are very rude. Stay away from stealerships!!

Rented a Malibu that was filled with the aroma of cigarettes. It was so bad you felt sick if you…read moredrove the car for awhile.

Great folks, local. Good deals, kind, caring and of course local. You can rent, or buy and they…read morehave a nice selection. We have done quite a bit of business I've the years and recommend highly.

Sold me a car with a bad engine back in 2007. No warning signs. Engine blew on 295 a week after I…read morebought it. $1200 down the drain.

I lost $1100 after buying a junk car from this place. It is the worst of the worst. Run do not…read morewalk away. Displayed no character at all. Now I have to sue this loser business.

First time getting my Rogue serviced here. I had a 57,000 mile brake job, changed all 4 brake pads…read moreand rotors...$1000 as expected. Brakes worked great, which is not always the case sometimes... I would recommend Lee Nissan in Topsham.

Great price and no hidden mark-ups! Fast and easy process to purchase a new car. They even drove it…read moredown to me in Southern Maine! Thanks!

I bought my car through Bill Stevens Auto and they help me (and my family) out with any random car…read moreissue. I know they do great body work as well so I've recommended them regularly to anyone in need of body work. The Stevens are great people and are very attentive in their work. Great local business and I wouldn't hesitate to recommend them to anyone.

Rick and jeff were very help full, sold me the car quick and easy i definitely recommend buying…read morefrom them

If there were a way to leave negative stars, this place would deserve all of them--and then some…read more Avoid them like the plague. I bought a vehicle from them two months ago. Within 60 miles--not weeks, not months--the check engine light came on. That's not coincidence. That's a problem they either ignored or intentionally hid. Trying to resolve it was an absolute joke. Calls went unanswered. Messages ignored. When they finally decided to respond, it wasn't to help--it was to get defensive and combative. Any hope of a straightforward, good-faith conversation was immediately shut down. They claimed they'd help cover the cost of major repairs. That promise turned out to be completely hollow. Not a single dollar. Not a single follow-through. Just words to get you off their back. Let's not sugarcoat it: this is the kind of place that will take a vehicle with known issues, clear the codes, and push it out the door as if nothing's wrong--leaving you to deal with the consequences the second you're out of sight. Biggest mistake I made? Trusting them. I asked for maintenance records and was brushed off, and I let it slide because they seemed "reasonable" in person. That was a costly lesson. Don't make the same one. If you value your time, your money, and your sanity, go literally anywhere else.