work with them on a renovation job for a multifamily (apartments) project and they were perfect. They acessed the problems and gave solutions whether it was on the construction side or the restoration side read more

My experience was that I asked McCabe to review my storm damages and was told I didn't have a claim. I requested a letter denying my claim with State Farm several times needing it for my records documentation from McCabe. I got nothing. read more

This company does not do quality work. I have several items of my property damaged. They do not tape and cover floors and cabinets or your personal property properly while they are doing work on your house. Super unprofessional. I had to hire painters to come in behind them to fix what they messed up. Then, when we finally settled on a final bill minus all of the work I had to do with other vendors, I forgot that I paid for fixtures, glass doors and lighting. So, I subtracted that amount from the total. They sued me for a higher amount than the amount I subtracted. They lied and said they served me and contacted me about this law suit. I didn't know about it until I received a garnishment letter from my employer. I would never use them to do any work for me. They are not trustworthy and have zero moral compass. They basically took advantage of a single woman. read more

Watch out for Randle W; he is a project manager for this company. He will tell you in the beginning that it is his job to make sure the work promised is being done but he doesn't fulfill any of his initial promises. Randle doesn't keep in touch, nor does he check on his employees to see if the work was done; he expects the homeowner to tell him if they aren't doing their job. Then he bills you for work not done even after being told the work wasn't done. read more

Please don't call them. When I called them for my roof, I was told that my name and number will be given to someone to schedule an appointment to come out. After five days, nobody has called or gave me an appointment. When I called to ask what is going on with this appointment, I was told that they are busy and that I can call someone else. Horrible customer service. I have no idea, why the insurance companies even use this company. I expect more from insurance referrals. This is just unprofessional. read more

Work was consistently wrong, done below expectation and the project manger was MIA for weeks. Attitude

McCabe construction managed a leasehold improvement project for me . They provided all trade services and completed the project on time and on Budget. I would recommend them for your project.gb read more

I worked with McCabe through State Farm for two months. We negotiated work above and beyond the insurance claim. The person that I worked with very seldom returned my calls then complained that I call seven times a day, which wasn't true. I signed off on the work and then he told me that he missed worked that need to be done, but assured me that he would stick to his agreement. Then the next week said he couldn't uphold our agreement without upping the price. I told him to get me a new estimate and he assured me that it would just be cost. He said he'd have an estimate by the end of the day. Two weeks and I received no estimate or calls. I call him back and he says he can't do the work outside of the claim but be willing to do what the claim dealt with. He claimed the framer for the extra work fell off a roof and can't do the work. But failed to disclose this information until I called and he said he couldn't do the work. The company in my opinion is very unprofessional and I would not consider doing business with them again. read more

Does not work/care for the customer. Strictly for the insurance companies. They only care about what the insurance companies want. Did not give an estimate for carpet. Did not finish the job. Big lack of communication. Tried to call about the estimate, never returned calls. Beware!! I'm changing insurance companies because of them. read more

Unfortunately my insurance company connected me to McCabe construction. I have had nothing but trouble, bad workmanship, and lack of communication with this company. I'm currently trying to close a claim on my homeowners insurance, but I can't get an itemized bill, and Drew from the construction company, states; he can't find the payment from USAA. Which my statement shows was paid to McCabe on September 11,2019. Today is November 21, why is this not finished? read more

McCabe Construction was referred to us by our insurance company on a claim we filed for water damaged engineered hardwood flooring. The floor layer employed by McCabe did a terrible job. They had to replace a quarter of the boards they glued down in one room as the layer did not seat one plank tight enough to the adjacent plank leaving a big gap between the boards. One of the workers tried to use putty to cover defects or damage the floor layer caused when installing numerous boards. The floor layer cut several boards too short, where the base trim did not cover the gap between the end of the board and the wall. I could go on and on, but I think you get the picture. If you have flooring needs, this is not the company for you. read more

This company came at the recommendation of my insurance agency, so I expected quality. While the work they did was of good quality, the communication was extremely poor. The contractor in charge of the project would email me, then I would respond immediately, for him to not respond back for several weeks - and usually not until I emailed or called him again. He requested an entire day set aside for interior work. As someone who lives alone and gets only four days off a month, I set aside one of these days, only to be waiting around all day for the team to never show up. When I finally cooled off enough to call, he said he simply forgot about my house. I then set aside another entire day, for the project to only take three hours. Again, the quality of the work is good, but due to the horrendous communication skills, I will never use or recommend this company again. Getting responses is like pulling teeth, and then your project may or may not even get put on their calendar. read more

McCabe was referred for a roof issue by my insurance company. They eagerly called and expedited the visit. Never heard from them again, assume the job was too small. Left messages and still not even the common courtesy of a return phone call. read more

My wife and I rent a home in Vollintine-Evergreen in Memphis, TN. The day we moved in, in mid-June 2016, after an exhausting move from North Carolina, we experienced a leak from a faulty water heater after activating our water service. After repairing the leak and reporting the issue to the property management company, the owner or the realty company insisted on replacing the floors of the house, despite the small nature of the leak. We were never told if it was the owner or the realty company that insisted on the repairs. We were first told by McCabe Construction that it would be just two rooms that would have flooring replaced, so we moved as much as possible of our unpacked possessions to a room we believed would not be emptied. Typically, I work from home, but working from home couldn't happen while construction was happening, and we also couldn't unpack our possessions. We arrived home from work on the first day to find essentially all of our possessions in the home moved to a portable storage unit in the yard. This was the start of many instances of being told one thing by McCabe and having another occur. They even packed some of our food that was on a shelf in the dining room instead of simply moving it to the kitchen! From that point on, everything we were told was different from reality. We'd be told an element of the repair would be happening one day, and come back to find something else had occurred. We'd be told something would be finished one day, and come home to find it didn't happen. Throughout, Mr. McCabe was difficult to reach by either phone or text, and when reached was vague in his answers about the work. McCabe's workers even changed the locks on our front door at one point and never saw fit to tell us; we arrived home from work to find our keys no longer worked (there were keys in a lockbox, but we were not informed that we'd need to look there to get into the house). Our cat, who we expressly requested be kept in the bathroom, was let out repeatedly. Our internet cable was broken (McCabe has promised to pay for it). All of this happened in about a week's time. The food that was supposedly packed into the storage unit never appeared again. Our possessions, once returned to our home, were left in places that made no sense, haphazardly, even though we told Mr. McCabe which rooms contained which boxes, and this is causing us much work in getting everything back in order. Frankly, my wife and I were treated as if our rights as tenants did not matter one bit throughout this repair. We were ignored, disrespected, and lied to repeatedly about the schedule and the scope of the work. While the work itself was professional enough, as we did not order the repair ourselves, it's immaterial to us. We were disregarded and not given the most basic courtesies as the occupants of this home. It is nice to have central AC and new flooring, but we were not treated well throughout the process; ideally, the repairs ought to have been done when there were no renters in the home. For that matter, we were told we could stay in the home as the work was being done. As mentioned above, one of us typically works from home but could not during this time. There were large, loud fans and dehumidifiers emitting heat in our home for about 3 days, and it was as high as 99 degrees Fahrenheit in the home during this time. When the carpet was removed and the floors were not yet replaced, there were dusty sub-floors in most rooms of the house. We were told we could stay here, and we did, but we are young adults - we have no children, no elderly, and no sick people in our family - we could not have had a crawling baby here, someone with asthma, or someone highly sensitive to heat. I imagine that the owner, whoever they are, was treated respectfully throughout the process, and you likely would be as well if you hired Mr. McCabe and his crew yourself. But the tenants caught in the middle, i.e., the ones not paying him, were basically abused and mistreated. McCabe acted as if we didn't matter at all. read more

I work for an insurance company and McCabe is always the first person I recommend. William is great- his follow up time is so quick and our policy holders always sing his praises. McCabe is a trustworthy company who does GREAT work! I would highly recommend them. read more