I'm extremely frustrated with this location. It's the closest location to our home, so we use it when ordering delivery or doing pick up. Lately both of those options have resulted in horrible quality and quanity of food. We've received salads that are half portion and missing ingredients and the ingredients are often not fresh. Today I decided maybe if we dined in, we would get better food. I was wrong. About half of the teenaged staff is polite and helpful. The other half seem put off and checked out. We've came in to pick up food in evenings and some of them are actually running around, screaming and playing around. When approached about issues, they've acted annoyed, put out and even confused about why we want exactly what we ordered. Today, I had both of my children with me. They brought one child's kids meal out first, missing items and with only a 4th of a cookie. I've never had another location give anything less than a full cookie. Her potato also had like a pinch of the requested bacon. It was pitiful. When approached about wanting more bacon, the missing butter and sour cream, and a full cookie, the person in the kitchen became angry at the request. The plate was finally handed back with a little more bacon, another 4th of a cookie and still no butter and sour cream. By the time she got everything she'd ordered, her potato was cold. Second kids meal finally came out, the Uncrustable having been microwaved because they had forgot to take any from the freezer this shift. When she bit into it, it was hot and sprayed jelly all over her. She also only received a 4th of a cookie. read more

McAlister's Deli - All the cucumber in my salad are bad. Gross. - Salad Near Me - Plainfield, Indiana

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This was our first time at this location. I ordered the pick two -half a chicken salad sandwich, and the spud Mac baked potato. I was a little disappointed in the potato because it was old. But with all the toppings-ham bacon,black olives,cheese and sour cream it was ok. The sweet tea is always good. Hubby ordered an Italian sandwich she said, a small or large he said the large. It was so big he couldn't eat it all. They had promotion going on when you spent $25 you could get an iced tea ornament, which was so cute. It had a lemon wedge a little ice cubes in it. read more

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I'm going to venture that this is the best McAlister's in the surrounding Indianapolis area. We dropped in for an early dinner on Memorial Day and there was no wait. The young gentleman who took our order at the counter was efficient and helpful; we then headed over to fill our cups with their famous house-brewed tea. I love that they offer lemon wedges, as well! We sat down, and a kind gentleman brought us our food in no time. This man was very friendly, and checked on us frequently, removing our dishes when we finished and even offering to refill our teas. Our orders were fresh, nicely plated and tasted great. My giant veggie spud was enough for another meal the following day. Thanks, Plainfield McAlister's! read more

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Food - I ordered the Pecanberry Salad with the Fat-Free Raspberry-Pecan Vinaigrette dressing. I also ordered Avocado (which costs extra) on my salad. Overall, this salad tasted delicious! I usually order a McAlister's Club Sandwich, but I wanted to try something different. I'm glad I did! Even though McAlister's Deli is known for its sandwiches, I plan to make the Pecanberry Salad my go to order from now on! Service - Great service. I dined here on Sunday after church, which is typically one of the busiest days/times to dine in. I was also here with a large group. That said, we didn't have to wait too long before our food was ready. In addition, they got the food orders correct, which is a win in my book! Ambiance - It's McAlister's! It has a very casual ambiance, and there's little to no deviation in that from one McAlister's franchise to the next! Overall, great food, service and ambiance here! I'll definitely be back! read more

McAlister's Deli - Pecanberry Salad with Fat-Free Raspberry-Pecan Vinaigrette Dressing - Salad Near Me - Plainfield, Indiana

I decided to host a party for the IndyCar Season Opening Race this weekend so I needed to pickup some food. I choose McAlister's for one of my "sponsors." I've been to many a McAlister's but this was my first time at this location. I called in my order about three hours ahead of my pickup time to make sure to give them enough time to be ready for me. I went with their Classic Sandwich Tray. You order by the number of persons and they include a bag of chips for each person and the customary condiments for sandwiches. I arrived ten minutes before I was due to pick up and everything was ready and I had no issues checking out. The sandwiches were great. Everyone loved them. Sorry that I forgot to take a picture. There were four different kinds of bread, from croissants, to healthy grains, to traditional white bread. Same for the meats, from Butterball smoked turkey, Black Forest ham to Black Angus roast beef. Lots of variety. read more

McAlister's Deli - Signage - Salad Near Me - Plainfield, Indiana

My favorite is the Savannah Salad! I don't like dressing on my salad so I order it without and it is absolutely delicious! And of course their wonderful Ice Tea is a HaveTo!!! Carrot Cake, if I splurge! read more

I love this restaurant and no matter where I go in the city it seems they do a great job of quality control and service. After placing an order we were impressed despite the busy time of day how quickly we received our food. I got a salad which doesn't come with a pickle, but when I asked a staff member brought me several to my table. I really appreciated them going above and beyond considering there is no tip at that point in the service. A nice, clean and tasty spot for lunch or a meeting with delicious fresh food. Plus their lemonade is amazing! read more

There was pickles, salt, and pepper in the napkin dispenser at table 412. I am never coming back to this establishment, or the horrible state of Indiana. My food was cold and they totally forgot about my friend, who didn't get his food until 20 minutes after I got mine. The people sitting across the room from me were snorting salt. It was very off putting and disturbing, so I didn't finish my sandwich, which was colder than a witches titty. All in all, I would give it a .5/10. The only reason Mcalisters gets half a point is because their shitter was somewhat clean. This one didn't have a 12 incher in it. read more

McAlister's Deli - Salad Near Me - Plainfield, Indiana

For a deli sandwich style restaurant it is excellent with multiple . Highly recommended for events also as I have used them for presentations. read more

Great place for a business luncheon. Food was great and staff were friendly and attentive. Clean comfortable setting with upbeat music. The spud max is the best! read more

A solid 3.5 stars. I had the pick two with Carolina chopped salad and McAlister's club. The salad was a big portion and had lots of chicken. The club was just ok. I got my order to-go and there were a ton of food delivery orders so my order took longer than I expected. McAlister's has a good variety of items on their menu so it can accommodate most groups. read more

I only picked up a gallon of sweet tea. I LOVE their iced tea!!! I ate here quite awhile back. I only ordered a loaded baked potato and it was yummy. read more

While ordering we tried to change an order and the employee said she wasn't able to because she had already put it in the system for the cooks. She did not try to make an effort to fix it or grab a manager. The macaroni ordered was souplike and my chocolate chip cookie that I waited for looked like it had a bite taken out of it. read more

I placed an order through their app for a family birthday gathering totaling almost $100. Several family members did not receive all their food items ordered. It was embarrassing & I felt so bad for them. I sent a message regarding this and was told that they would mail me a couple free meal cards. I wasn't going to leave a negative review had they followed through to try to make it right for the food I paid for but didn't receive & I even tipped on the order, so I'm very unhappy & don't recommend their take out service. No gift cards were received and follow up emails were no longer being answered. read more

Monday early evening visit 6:30pm. Cashier had to explain they were out of potatoes and it would be 20+ minutes. As we expressed disappointment in the situation and had to change our order, manager Ashley seen what was going on and quickly walked away. Wanted a Diet Dr Pepper but system was out of syrup and associate needed to change it even though only one at register. Let him know if be content with Diet Coke. Went to pickle bar to get straws and napkins. No napkins, only straw. Food we ordered was fine. Went to get refills after not being offered one. Stood at counter with manager and an associate. Manager turned to see me, quickly turned around and began talking to another associate. Girl from the tea bar had to come over to assist me. As we were leaving, found the manager outside smoking. Not against her taking a "smoke break" per she but felt there was a lot of things lacking tonight that needed attention. read more

I got the king club this was the best club I had ever eaten. It had some kind of sauce on it that really made it come together. And it was huge. My wife had the chipotle chicken griller she thought it was awesome. And she loved the potato soup. Great experience. read more

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I find this chain excels at mediocrity. All of the soup and sandwiches I have tried have lacked flavor and texture. The "baked" potatoes are always wet, which is weird and they aren't fluffy on the inside. I would guess they are microwaved or maybe even boiled, which is a damn travesty. They are always packed with basic midwestern families with kids and basic midwestern palates. The tea is good. read more

Love this place for lunch or dinner. Today I tried the black cherry spinach salad with chicken dumpling soup. I really like the pick two option choice of soup, salad or half a sandwich. The sweet tea here is my favorite, it's not too sweet. The portions are decent for the price. I've done the call a head option and it's always ready before I get here. Anytime I'm remotely close I stop for a sweet tea, I'm addicted. Only down side is there's no drive thru. read more

McAlister's Deli - They have the best sweet tea. - Salad Near Me - Plainfield, Indiana

Went today for lunch and the service was horrible, not only did our food take 25 minutes to get to our table, but my BLTA was basically bread and lettuce. We also didn't get any silverware with our sides. Not sure if we will be back. read more

We went down to Plainfield Indiana to check out a Del Webb community and decided to try out the McAlister's down the street from the new development. We have been to two different McAlister's in the western suburbs of Chicago. I found that the decor is very nice. The wait person was very nice and helpful. The decor was well laid out with a large screen television in the main section. The food is always good deli food. This place is well worth the visit as a deli. read more

McAlister's Deli - McAlister's in Plainfield - Salad Near Me - Plainfield, Indiana

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Whenever we get carry out from here they ALWAYS mess up the order. I highly suggest going to the Carmel location. Not even busy.... Just lazy and don't care. My fiancés sandwich had no chicken on it....... And my salad had no dressing (I asked for 2 and was given 0). DONT waste your money go to Panera or something. read more

McAlister's is THE place to go if you're an iced tea lover -- hands down. They have a whole bar dedicated to iced tea, for crying out loud. There is literally a woman standing behind a bar, and it is her job to ask you what kind of tea you want and then serve it to you. That's all she does. Tea. They like their tea here. I didn't get any tea this time (for shame). I did get the Southwestern Cobb salad, which came with grilled chicken breast, corn and poblano pepper relish, guacamole, cheddar-jack cheese, tomatoes and tortilla chips. Chipotle ranch dressing is served on the side. It was good and big and filling, but it wasn't as "Southwestern" as I thought it was going to be. Mostly it was just a whole lot of iceberg lettuce and a tiny portion of the other ingredients. This McAlister's is fairly new, so it's nice and well-kept. We visited on a Sunday around the time church lets out, and it was PACKED. Luckily, the people who work here are really fast at taking orders and getting the food served, because despite it being horrendously busy, we didn't have to wait long at all. There is a pleasant and large patio area with lots of shade and tables to sit at if you want to sit outside. We will probably do that next time. read more

McAlister's Deli - Southwest Cobb salad - Salad Near Me - Plainfield, Indiana

McAlister's has been one of my favorite places to eat for a long time. My experience at this one was extremely subpar. I stopped in for a late lunch (around 3:30) ordered my food and was told I would receive my tea at the tea bar. Instead of making my drink the employee who walked up turned to another who was running food and said "can you do this? I gotta go". Wow, these employees are eager to serve their customers... After being passed off to another employee I was asked 3 times what I had ordered for my beverage because apparently "unsweetened tea with lemon" is too difficult to remember. I went out and sat on the patio where I found gnats were swarming everywhere. As I looked around the patio there were several tables that were dirty with plates, trash, and unfinished food that no one has bothered to come clean up. With the food scraps remaining on the tables, it's no wonder there were so many bugs around. There were plenty of employees just sitting around in the dining room, so I'm not sure why they couldn't have cleaned up. When I moved inside, I made a comment about how dirty the patio was and an employee sitting in the corner of the dining room nearby snickered at me. Unbelievable. So now, I feel rather disrespected and it's become clear to me based upon two other interactions with the staff here that they don't really care about their customers. Walking around the dining room I found several tables inside to also not be clean. Apparently cleanliness is not a priority here. When my food finally came out, I had been waiting about 15 minutes. I had ordered a sandwich with no mustard and no mayo. My sandwich had both. I took it back to the counter and they fixed it. But apparently I had to wait again behind everyone else who had ordered because it took 10 minutes before I saw my order come back out again. The employees at this location show a complete lack of appreciation for their customers and apparently laugh at them when they point out the poor state of cleanliness at their restaurant. I won't be back to this location again. read more

McAlister's Deli - Dirty patio with leftover food just sitting around attracting gnats.... - Salad Near Me - Plainfield, Indiana

Always a good choice! The iced tea/lemonade is the best!! I love the New Yorker. A favorite.

I wish there was a McAlister's Deli near me. It's a good solid inexpensive restaurant. Great place to get good sandwiches. Very clean establishment. Quick meals. Sour pickles!! read more

McAlister's Deli - Salad Near Me - Plainfield, Indiana

I'm a huge fan of McAlisters especially their Jalapeño Crunch sandwich, southwest salad and their lemonades. Always had good food and kind service when ordering from them. Never any issues! read more

i will start out by saying this is still my favorite location! everyone was super sweet and helpful but i placed a pickup order which included mac & cheese and 4 pickle spears with my sandwiches. i did not receive the mac & cheese or the pickles. also, i placed for pickup online and was told it would be ready at 8:30. i came in right at 8:30 and was told my ticket was printed out but my order wasn't made so i didn't actually get my food until around 8:45. when i called to let them know the lady who answered was very sweet and remorseful which was nice but she wasn't really able to do anything about it, which is fine! it was close to closing time so i definitely understand trying to close with everything else going on! read more

This food has been pretty good overall for a chain. I was disappointed to hear today that they are discontinuing the blueberry lemonade soon and they have already stopped stocking pretzel buns for certain sandwiches. read more

UPDATE- After being contacted by headquarters, LSS- I was given a chance to try their food again. I had a very good Chicken Salad Cross. W/ very good Mac&Chz. It was really really good. I will order again from them, but I may try the Avon location to see how that goes. Appreciate them reaching out, food is really good. Ordered in what I thought would be good comfort food.... I looked over the menu and the pictures of a "grilled cheese" looked good! It was supposed to come with a pickle spear, and I choice of a side - Mac and cheese. I also had been craving a potato- their potatoes looked great, but I just wanted the "standard" - butter and sour cream (sc on the side) so I was pleased to see the choice for just that! And it said "justaspud" came with butter - sc on the side! Cool! Then there was an additional choice you could add "ranch" or (one other thing?) so I thought I might like ranch on part instead of sour cream on all of it, so I added that. I did also ask in the last note to add American cheese to the sandwich- because the description I read was "Tomato, ciamata bread, and (provolone? One kind of white cheese not Swiss) was listed. The total for this to be delivered was $25. (Not through Yelp) But I give same directions on all deliveries... GPS for my house is off, since I have had everything delivered since March, I say that first in delivery notes, then I left note to leave food on the table by my front door. (Choice for a lot of deliveries now- and there is a table on my porch!) Food was done sooner than expected... food was put ON THE GROUND, JUST OUTSIDE MY DOOR ! GRUBHUB WTH? (Part of my issue with pre paying tip!) BUT I got the food, unpacked it- why me? See the pictures and decide if this food was worth the tip even... they sent cucumbers and tomatoes instead of mac&chz. I can't eat cucumbers make me really sick! Sandwich was a joke. Cheese was ? Looked like a cheap slice of "not real chz" and "something white" had been a slapped on the bread and two nice slices of tomatoes were supposed to make up for it. The tomatoes were nice... only half the sandwich actually had cheese on it, so I put it the two good pieces together and hoped for the best. It was gross! I threw it away and the other two pieces. I thought about adding my own cheese, but I was pretty cheesed off by then. I then opened the potato, thinking ok, this will be good! Because I had taken the side of Ranch out of the bag with the Cucumbers... they were the same size, not big... but RD was there. Naked potato. No butter, no sour cream. Big. Huge. Kinda hard.... twice as big as the 'Samich. But naked. Joe Pesci said it about drive throughs.... I seem to get it when trying to order delivered food. Paying for delivery, tipping driver, paying for $hitty food... I had it! I felt bad anyway and thought "DAMN! Let someone bring me what they screwed up!" Tired of, "Sorry... here is a couple bucks... come back and we will give you crappy food again!" I was nice, I just asked for Mac&chz,pickle(Ya no pickle either!) butter and sour cream. I didn't have pickles, sour cream, or good butter like I should have gotten... What did I get? "Oh, sorry!" "Oh, you .. want ... wait, you can talk to m supervisor...." "Hello? Ohh I AM SO SORRY! Can we give you-" I stopped her and said, "I really really want someone to bring me what I did not get. It can be in a little while if you have another order out this way.." She then cut me off and said I would have to talk to the manager. She was nice, put me on hold, then the manager picked up..."YES?" Me, "Hi, em did they tell you what was going on, what was wrong?" Mngr, "(odd noise) SO WHAT DO YOU WANT." Well he was pissed. I repeated things... feeling like I should just cuss him out and forget it... what I fell like now, but I didn't. When I finished he didn't ask my name or number or say much just "OK". So I said, "Do you want my number so they can call when they are coming? I can wait for the.." He interrupted me and curtly said, "Ok, but I am doing this right now." (In a really smart ass way) I gave him my number and waited. That was at 2:30. I was so upset when I got off the phone. Why did I feel bad? I am tired of feeling bad for asking and expecting to get what I paid for. My stomach ache started to get worse... I didn't want to start eating anything. I figured he would be here about the time I got ready to eat. At 4:00, I called them back after deciding no one was coming and I didn't want to have anything gross done to anything that might be brought anyway, I told the girl who answered to just tell him to forget it. SHE WAS REALLY REALLY NICE. She also seemed to know about the situation... but I could be wrong. It was just not worth it. Stress? Mad? Disgusted? Oh yeah, and more. Not again. Tired of hearing "support your local... read more

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The employees on front register and monitoring the cafe are really nice and trying their best to make the customer experience special. My food arrived quickly, so the kitchen staff was doing great as well. That being said, it made me uncomfortable to watch and listen to the tall, brown haired, female shift manager yell at them in front of customers, and threaten them with 'I'll write you up, I don't care', all for simple mistakes and understandable confusion. Visited 12/20/19 at 9pm read more

TERRIBLE SERVICE. They are not friendly or accommodating. It's not clean and they stand around and gossip with each other and then stare at you when you walk up to the counter. Hire people who know what they're doing. read more

My wife and I eat at Mcalister's and get the pick two almost every week . when we go to the one in Avon, we always make two meals of it, reheating the leftovers. When we go to this one, the portions of Ultimate Nacho toppings are noticably smaller and I have never been able to save some as a snack for later. read more

McAlister's Deli - toppings for my Ultimate Nachos. This cup, I could count the shreds of cheese on my fingers... - Salad Near Me - Plainfield, Indiana

While this place is obviously a chain it is still a great place to stop for lunch or dinner. We have been here multiple times since they have opened. We even went the day they opened and our service has never really changed. The service always seems to be very friendly and for the most part fast. There have been sometimes when we have had to wait a little longer, but there are always employees checking on us to see that we have everything we need. The food is also amazing. I would suggest the pick 2 option. You get a good portion size of both items you get with the pick 2. I have tried a couple of their spuds and have liked them all. I usually go with the veggie spud and usually get either a chef salad or tortilla soup. Both are great options and it is a little on the healthier side. If you are in the area I would suggest that you stop in. I have never left here not full and happy. read more

"Well don't come back". Quote from Gregg the general manager. My wife and I eat at this restaurant a few times a month. Lately the food and service has declined. Tonight the restaurant closed while we were eating. One of the employees around closing time offered a drink refill. The staff had already dumped out the tea with several customers still seated and finishing their dinner. I simply informed the manager of the situation and suggested that a last call for refills should be offered before closing... well don't come back then is what Greg informed me and wanted to argue. Way to go Gregg, guessing with your cordial attitude this is reasoning for the decline. read more

I must come here on all the food days because I never have any of the problems that everyone talks about. I was about third in line to order and was quickly taken care of. The girl at the tea bar almost had my tea ready before I told her what I wanted and my food came out within five minutes. The only thing I didn't get was an offer to refill my tea and that was because I pretty much ate and ran. read more

McAlister's Deli - French dip with pasta salad - Salad Near Me - Plainfield, Indiana

I have eaten here twice and have been very disappointed both times. I found the food to be bland, portions small and way overpriced for basically fast food. Service is nonexistent. They seem very popular though, but I don't understand why. read more

I don't normally review chain restaurants, but with this being a brand-spanking-new location in my hometown, I thought I'd chime in. First of all, I'm impressed with the speed in which this McAlister's was built. It seemingly went from an empty lot to a shopping plaza in a week. The restaurant design itself was well done. This seems "classier" & less "kitchy" than some of the other locations we have been to in the Indy area. It seems polished, and I hope they keep it that way. I also think it's nice that they built a "party room" that is glass enclosed in this location. There aren't enough places in Plainfield that offer this feature. Customer service, although slow/new, was friendly. Now, onto the less positive part of this post. Our first visit was on Easter Sunday, before the church crowd was released. When we got there, there were 3 parties in front of us, but the ordering system seemed a bit scattered. We got called over to the "take out" counter to place our order, which ended up being a bad move. The girl taking the orders was SO SLOW, that the 3 groups BEHIND us in line had ordered before she finally finished our order. That was a bit frustrating, but we chocked it up to "she's new, the place is new" & rolled with it. This location does a "tea bar" concept where you pick up your drink order. The problem is that the cashiers are new, the concept is new for a McAlister's, and they don't do a good job of explaining this to the customers. There were a few people who had their food delivered to their table, and were wondering where their drinks were (answer: sitting at the tea bar with half-melted ice at this point). Now, onto the really negative. It was a pretty long wait (for a McAlister's that is not that busy/full) to get our food. When it arrived, my French Dip sandwich was stone-cold (i.e. meat just out of the refrigerator cold) & my husband's Club Sandwich had a 8-inch long black hair coming out of one of the pieces. GROSS. Somebody obviously forgot to wear a hairnet. Yes, they look dorky, but they are vital. My husband returned our order. Nearly 15-minutes later, our replacements arrived...which were good & hair-free, thankfully. The managers were appropriately apologetic, and gave us coupons for a free meal on our next visit (which is the saving grace for this being a 4-star-giving-them-the-benefit-of-a-doubt-because-they-are-new review, instead of a 3-star). We're anxious to give it another shot in a few weeks & see if they are a bit more pulled-together...and hairnet-wearing... in the future. read more

My father & I ordered the exact same order, 1/2 sandwich & soup, got only one sandwich, had to wait for the other one to be made...mine did not come with avocado on it, which it was an avocado,chicken blt...brought the avocado on the side later....came without mayo, which it stated it had...upon eating a couple bites of my broccoli cheddar soup found a piece of wax paper I was chewing on...took the soup back, brought another without a spoon, sat for 5 min before that got taken care of....not once did a store manager come and apologize or ask if everything was ok...I work in the service industry and if a customer has that many problems, as a manager, you should come over and at least apologize for the issues...I live in Plainfield, and I won't be back to this location. read more

This place cannot get a single order right. We have had so many incorrect orders which involved missing items that we paid extra for. We reached out and haven't heard back from them. If you are getting a curbside order be sure to check every detail of your order before you drive home. If they make you go inside to get it and have a drink be prepared to wait 15 mins to fill up a pre made drink. read more

Southwest chicken and avocado salad was delicious! The dressing made it perfect! But the dessert, double layered carrot cake with lots of cream cheese icing, was worth it all! read more