Check your to go order carefully before you leave! My French dip with veggie chili became a veggie sandwich with chicken tortilla soup, they're just not very bright and English isn't their strong point. Highly recommend you just keep driving until you leave Odessa. On the positive side they did unlock the bathroom for me. Locked due to the school close by. Just a wonderful area of a wonderful town lol. read more

This is exactly why we primarily eat at home... but every once in a while you run out of time and try to grab something healthy... get home (all the way to Gardendale 20 minutes) and open up this crap. Thanks read more

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Quick. Easy. Delicious. A sweet lady by the name of Mary took our order and she was so great. She had a positive attitude and was super polite. The food & drinks never disappoint. I had the spicy southwest chicken griller and my wife had half a SWCG & half veggie spud. Both turned out delicious as always and we received our order approx 10 min from the time we sat down. All employees here just seemed super nice. Very delightful. Would definitely keep coming back. read more

McAlister's Deli - Veggie Spud & Southwest spicy chicken griller - Delis Near Me - Odessa, Texas

Service was was quick. If you want a sandwich and salad, it's a great place to pop in to grab a bite. Cashier was nice and accommodating. Had half sandwich and half salad, which was perfect for me. It was quiet in the restaurant. I recommend getting the carrot cake. It was really moist. Not a fan of any icing, but don't let that deter you. The cream cheese icing was good but too sweet for me. read more

The ladies there were very welcoming. The food was tasty, I only wish they had a place to sit and eat, but perhaps because the location was in the airport, that might not have been an option. Overall, great place to eat. read more

Tonight we ordered pickup & had two VIP cards to use. While waiting in the drive through line we noticed at least 10 tables that were dirty and the dinner rush hadn't even started. Once we made it to the window to pickup our food, we gave the cards to the worker & a manager came by & said we could not use both our VIP cards on one transaction (we have never had this issue before with using multiple VIP cards on one order so we were confused). He further explained that their system would only allow one VIP card per transaction since the New Year & that things have changed in terms of the VIP cards (I think he said they have a $10 max now? Or something like that). So I asked him if he could split the order so we could use both, he said we'd have to come inside to do that. We then pulled around to go in & get everything settled. After all this we get home && there was no cheese on my fiancé's Big Nasty & we were missing an extra side of gravy...disappointing to say the least read more

McAlister's Deli - Delis Near Me - Odessa, Texas

I've never ever EVER written a Yelp review- I literally never even had this app before this. I went out of my way to download this app express how unhappy I was with my service. I order through the McAlister's App for a speedy process with an order of four DRINKS at 4:26 and waited ten minutes just for the lady to tell me they're "working on it". No worries, maybe they're short staffed, I get it. Another ten go by and still nothing so I've now been here twenty minutes and have yet to receive anything. For FOUR drinks. Then a lady rolls up through the drive through to order four drinks and gets them instantly. This happened multiple times at this specific one- new management needs to come in and change the way things are ran. This is the last time I'll ever come to this one. read more

I used to frequent this location very often. hadn't been in a long time and after today will be quite a bit longer before I go back. ordered the club and had to choke down every bite with water (since they were out of Coke). it's like they are drastically cutting back on mayo and honey mustard sauce to save money. I used to order the spud ole but it's no longer in the menu and saw someone with a potato order and the size is much smaller than it used to be. don't waste your time going here. read more

I had a pickup order, which included a sandwich. They burnt the bread. That's simply pathetic. I'm paying over $10 for a SANDWICH!! Can you not toast bread. I live 1 mile from this place and will NEVER go back again. I'm tired of businesses acting like I owe them money. Please go out of business, McAllisters. read more

Filthy floors. Unpleasant staff. Out of stock of food items. Had to request a refund because they didn't have tomatoes and lettuce. Will not be returning based on our 1st and only experience. read more

If I could leave less than one star I would. We did an online order and when they forgot to make one of our orders the manager Aubrey (who lied and told me her name was Amanda) tried to argue with us and said we didn't order it. Well honey, there's a receipt for a reason. I could hear her laughing in the background because she doesn't know how to work a phone and put me on mute..Unprofessional and lazy, this lady should be hired to scrub the toliet, not be a manager here. Will never go to this location ever again! read more

Placed an online order for pickup at 6:44 pm. Pulled up at 6:43. Sat behind a car for a few minutes. No biggie. Pulled up and was notified they didn't have 2 of the sandwiches I ordered. I informed them it would have been courteous to call and inform me of this so I could replace the items. However, I told the server what I wanted instead. Proceeded to wait 17 minutes. Finally, was approached with bags. To ensure the order was correct I checked the bags and it was all wrong. I asked to speak to a manager for a refund. He could have given zero cares. Repulsed. Do better! read more

This location is poorly managed. To many inconsistencies today. Don't eat here. Drive a little further down to the one on 191..

Ordered Spud max by phone waited 20 mins in line. Got someone else's spud max with extra Chili. Cant have spicy food. As a diabetic you take insulin when your ready to eat. I took insulin only to find when I opened box they had given me wrong order. when I called the store I explained I had taken my diabetic medication. and could not eat what they had given me. Said they could not deliver to me although they are advertising free delivery 7-22- 7-23. would not give me number to contact area manager read more

The food is decent. The floors are disgusting. We should have read the other reviews before we decided to stop here regarding cleanliness....they are 100% correct. When you walk in, you see a small sign posted on the outside window letting everyone know that this McAlister's is part of a franchise and is independently owned and operated. It makes you wonder with all the negative reviews if the owners have just given up.... read more

McAlister's Deli - Delis Near Me - Odessa, Texas

if I could give them a ZERO star rating I would. I was traveling from out of town. Very tired and hungry from driving all day. I checked into my hotel and started looking for dinner. I wanted deli food and was happy to see a Deli that was close by. I went there ordered my food. The staff was unprofessional, my "Ruben" sandwich was the worst sandwich I have EVER SEEN OR ORDERED!! I ordered the food to go so I didn't see the sandwich until I got back to my hotel room. I should have taken a picture of the sandwich, there were 3 LITTLE slices of meat, the sauerkraut was almost NON existent, almost NO thousand Island, it was as JOKE! to pay that much for a sandwich like that was disgusting!!! If I ever do pass thru Odessa again, you can believe McAlisters will NOT be a restaurant I will visit!!!TERRIBLE SERVICE, TERRIBLE FOOD! I might as well had thrown my $ in the trash read more

Love the food. Best sweet tea in Texas! One of my favorite restaurants in Odessa you can't be there sweet iced tea on a hot summer day so cool and refreshing! All clean and updated new look!! read more

McAlister's Deli - Delis Near Me - Odessa, Texas

This store is NASTY!! The tables were dirty, napkin dispensers were empty, the whole floor was dirty, the front counter had receipts on the floor and all over the side of the counter, and spilled tea was under our table. It was 2:20 in the afternoon when we arrived. The line was not long, but it took FOREVER to get to the cashier to order. The employees walked and moved so slowly!! The cashier was nice, however. I will not return to this location!! read more

McAlister's Deli - My soup was not in the bread bowl. Wow. - Delis Near Me - Odessa, Texas

Picture this , I went on a Saturday evening at 7pm. They refused to take any orders, "too busy" with 3 customers in the place. All I wanted was a cup of potato soup and an ice tea but my hopes were quickly dashed. I'll never waste my time on this place again. read more

They went from great to I will never spend another dollar in their restaurant again. The last 4 visits I noticed my soup bowl is half full. Then when I complained about it, they filled the bowl up but it was watery. Who are they kidding? I complained to the manager on my last visit as well. They are already expensive, now they want to take half of my food and charge the same. read more

Worst McAllister's in west Texas. Over the last few years this place has just seriously gone down hill. Who manages and/or owns this place?! We gave it another chance since the other McAllister's in town are well managed and good. Never again. While we were there they locked the door, allowing only certain people in and we heard who appeared to be the manager to say to a young employee "lock the doors because we don't have anything prepped" at 6 in the afternoon?!?! If zero stars was an option, that's what I would rate this "establishment". Can the owners of the other mcalisters not take over this one? It makes zero sense that these people are even allowed to run this restaurant this way. It was a embarrassing to even be eating there with people being locked out. I couldn't imagine working there. read more

I've seen many reviews from 6 months to 2 years ago and honestly the place has changed a lot during that time. I love it here and the food is amazing. The new staff is incredible and respectful. My family and I go to this Mcalister's a lot and I got to say it's one of our best experiences. read more

Went to McCalisters a while back it was a very poor experience but since it is close to the house we decided to try it again. Wrong decision. It was so cold in there you couldn't get comfortable. There was a long line of people and only one person working the register and two people in the kitchen. The lady at the register even had to go to the back and help cook. We waited 45 minutes for our food which had been setting on the counter for over 25 minutes before it was delivered to our table. The soup was cold and the bread and meat were cold, so the bread was hard as a rock. We will never go back to this McCalisters. I'm not sure how they make any money because they kept refunding everybody's meal for the wait. I guess I should be blessed they did that. This store needs closed or needs a new manager. Never again. We will drive to the one on 191 and Billy Hext or the one on West County Road. read more

McAlister's Deli - French Dip, potato soup, pickle equals pitiful and uneatable - Delis Near Me - Odessa, Texas

6:04. Nallely was bustin her hump trying to run food and take orders by herself. Another gent was cleaning up and from what I heard, it was the end of his shift. Asking him to stay late is tough. In the kitchen I see four, maybe five employees, one looks like a manager. While I'm waiting in line watching Nallely move like madness, the kitchen seems to be getting food prepared quickly. I don't know everything going on so I may be out of line, but why not send a kitchen member around to run the food. I'm sure three or four in the kitchen could do just as well and the guests waiting in line would see more progress. By the way, two separate couples in line behind me walked out after complaining about the wait. I calmed the gal in front of me down. All in all, I waited about 18 minutes for my order to be taken with only one guest in front of me. I got my food in about 8 minutes. Great job, Nallely for keeping a smile, her cool and eating that elephant one bite at a time!! read more

I ordered through Door Dash so wasn't able to correct this with a manager, but...I ordered a Choose 2 option with half sandwich and half salad, with the pickle. I also ordered a brookie (cookie/brownie combo). When my order arrived, the half salad was missing, as was the pickle. And the container even said "with pickle". Also, they sent a regular brownie and not the brookie that I ordered. Finally, they did not include napkins or plastic ware to eat with. Very disappointed in this experience since 3 of five items ordered were wrong or not even included. read more

So, we arrived to a short line. Yay? No. We waited for 15 minute as a one customer seemed to critique the menu unable to decide and then haggled over price. Ok that happens. Then someone tells us the man creating issues for the short staff and causing the line to stall was no less than the manager himself, Ralf I believe I heard. I hope this review doesn't create problems for the cashier who was quick and friendly with us though she was obviously rattled. The food is always good but as a customer with a limited lunch break I felt very unimportant to the management. read more

Super slow and they could obviously care less about it. Maybe 5 customers in the whole store and still took over half an hour to get my food. read more

We really like McAlisters, but not tonight. Stopped by to grab a couple of things for the Wifey and I as she's a teacher and needed to work late. Ordered a Cranberry club and it was the only thing good for the order. I ordered a two for two but they didn't have like half of the sandwiches so I just had to ask "what do you have" and ended up with a chicken salad on a croissant and half a spud. Ordered two teas and they both tasted stale. After about 10 minutes they told me the spuds weren't available as they were still too "hard". I started to suggest they just microwave but instead opted for soup. I asked which ones they did have and chose the chicken tortilla. After 25 minutes they called my name for pickup. I felt sorry for the young lady who handed me my order as she apologized for the delay. The 1/2 croissant was stale and the chicken salad blah. For $30 I expected a lot more. Next time I'll try another location, this one here by Permian High won't see me again. read more

McAlister's Deli - Delis Near Me - Odessa, Texas

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When I'm craving for the perfect tasty sandwich, Mcalister's pops on top of my list. I like the interior American dining theme, it is nicely decorated, and well organised, lines could be long during the lunch hours, but worth a wait. Cold and Hot sandwiches are all great, Broccoli and cheese soup is excellent, and the cookies are delicious. Prices are average maybe slightly above. Parking is sufficient and neven had a problem parking. I am a returning customer, I definitely recommend this place, I'm certain that if you visit you will return. read more

Great place for lunch with a local tastes! Services are great and warm! Food tastes great. The whole place is clean and quiet. It is a business trip to Odessa. My colleague finds the place on Yelp. I order the chicken soup with tortillas and a half sandwich. It is unique and tasty! We got sweet tea as well. Nice flavor! No artificial ingredients to me. read more

It's better than subway, but not as good as Quiznos. read more

McAlister's Deli - Busy busy Sunday! - Delis Near Me - Odessa, Texas

So I guess this is a better tasting and cheaper version of Panera Bread. I had a half sandwich and half salad. Both were good but not amazing... It still felt as though I was eating at a chain restaurant, and I much prefer mom & pops. But as the first two places we tried to go to were closed, this was good enough. read more

I placed a to go order my order was supposed to be ready for pickup at 4:08 I went inside wanting to ask about my order and all the employees ignored me ended up getting my food at 4:45 and missing my drinks and soups half my order missing and I had already paid for worst customer service never again going here read more

If you have a decent MacAlister's near you, this one is just like most of the others. It's clean, the prices are decent, the tea is good (for those who like tea--and you can buy it by the gallon, as well as lemonade by the gallon too!) and the food is pretty good. I like the baked potatoes, which don't let them fool you--they aren't one big huge potato--it's usually two cut open and put together to look like it. But they taste good. They have good sammiches too. Love sammiches sometimes. Usually grab it to go, but we've eaten there before. Been times we'd have to wait a long time to get served, but they were always nice and brought it to the table and packed it up nice even when it was to go. Wheelchair accessibility is easy and the staff are very helpful and friendly. read more

First time visit at this location Saturday lunch hour December 2014. Taking the order was slower than expected compared to other McAllister locations but food was to have it delivered very promptly. We enjoyed a choose two, 1/2 sandwich and a cup of soup with chips. read more

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Great sweet tea! Clean facility, super friendly and great service! Very relaxin and inviting environment. The food was delicious and fast! Not too pricey. read more

Love this place, food is always perfect. Broccoli cheese soup is my favorite! Service is much better.... there are a couple of folks that have been there awhile that are starting to figure out I am a regular and so they always ask if they can fill up my teacup! Love their iced tea best in the world! read more

Probably the best sweet tea in texas, and it's cheap. The food is moderately pricey, but is always well prepared. I came here for lunch one day, and they mixed up our orders. The manager jumped right on it, fixed the issue, and gave us free dessert as an apology for the delay. That's good customer service. Also, get the french dip. I've never had a better one than right here. read more

We called in for takeout and asked if this was the 191 location. She said yes. So we placed our order on the phone. We were driving in from Midland. We get to the 191 location, waited 10 min in the drive thru pickup line, only to find out our order was not there. Apparently it was actually placed at the 42nd Street location. So we had to drive all the way through town and wait over in line again for our order. We found out Call in orders are done at a call center. What a waste of time! And to top it off they were out of the chocolate chip cookies we ordered. Needless to say we were incredibly frustrated during the busy Sunday lunch hour. read more

Came here for lunch, got a Rueben. I'm halfway through now. Its good, just barely had any sauerkraut on it do I asked for more and got it. Food came really fast but the Rueben here isn't hot, I was kind of dissatisfied with that. I've never had cold ones before but I think I like hot ones better. I would probably go to jasons if you want a legitimate Rueben sandwich. read more