The Food was Amazing and hot and fresh. I went to the one on Milwaukee Avenue. It was perfect and I recommend it to everyone. read more

McAlister's Deli - Memphian sandwich and half spud - Salad Near Me - Lubbock, Texas

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loved the spud! the service was so quick and efficient the ladies are very polite. first time here and the environment is nice and clean. although, ceaser dressing taste was a little too mayo like read more

McAlister's Deli - Salad Near Me - Lubbock, Texas

Imagine you have strep throat, you live out of town, and you finally have an excuse to get some great cheddar broccoli soup and an avocado BLT. You place your order while waiting for your antibiotics and rush over to pick up your food before heading out of town. After a long wait, while the line of cars piles up behind you, you finally get your food with no receipt so you could check the order. You take off for the long ride home, and find that they gave you someone else's lunch when you are already a half hour out of town. read more

Service was great, the cashiers were very nice and patient. We got the half order of pecan berry salad and avocado turkey sandwich, as well as the McAllister club. They were both really good and we got our food in a timely manner. The restaurant seemed clean and well kept. read more

Ordered on the wesite. Went to pick it up. Had to sit 15 minutes and they came out and said they dropped my potato. They had to make another one. 30 minutes later I got my order. When I got it home my other entree was cold. We will not be going back to this location. read more

I got the angus spud and my husband got an Italian sandwich we spent over 30 dollars on those 2 things and they were both terrible neither one of us ate even half of our food. the meat on my spud tasted old and dry and they didn't even put enough sauce on the spud for it to be seen. my husband sandwich was so nasty he only ate a few bites. read more

Stopped in for a delicious chicken salad sandwich with a bowl of chili. Sandwich & croissant was fresh and really good. The chill was hot and hit the spot. The famous McAlister's iced tea was not really fresh, like expected. I will give it another chance, I believe! Staff was quick and very nice. read more

The service was very friendly. The food came out fast. Unfortunately they gave me what looked like half a Memphian Sandwich. If I'm not mistaken they used to be full sized sandwiches. There was enough "spring mix" to make a salad on my plate. They forgot to put mayo and mustard. They also forgot to put the meat. The menu states "a lot". See picture to share my shock at their interpretation of "a lot". Being a Sunday afternoon, it was busy. Too busy to go stand back in line for 20 minutes waiting to get this mess fixed while my family finished their meals. Just like the 82nd and Quaker location...this place is not worth the time or money. For approximately the same price you can get twice the food from people that pay attention to what they're doing at Firehouse. read more

McAlister's Deli - Where the meat? They probably forgot it with the mayo and mustard... - Salad Near Me - Lubbock, Texas

I was greeted immediately with a smiling face eager to take my order. The establishment is clean and well organized. This is a smaller location of McAlisters Deli with a drive through access. McAlisters Deli does have order ahead as well. I had the BLT+A with potato salad. Very fresh greens and the bread was perfectly toasted. Thank you for a great visit and a convenient location. read more

McAlister's Deli - Salad Near Me - Lubbock, Texas

Awful service super slow we were the only people there. I ordered a caesar salad with chicken and received a Caesar salad with no chicken. When I said I asked and paid for chicken they said oh well I hope this is ok and left! It was frustrating and anytime I went to the counter for anything I was ignored. read more

The customer service sucked, the girl was rude and they didn't even get my order correct. Worst food service ever.

ThIs location is usually pretty good about getting your food out quickly and doing a good job preparing it. I usually go for a soup and sandwich combo. Staff is usually pretty friendly, just depends on who is working that day. Some staff are kind of rude and act like your presence is very annoying. read more

so slow it took me an hour to get my food the ambiance was horrible and the people were so mean to me they looked me dead In the eyes and did not take my order and 50$ for 2 people are you kidding me!? Never coming back read more

McAllisters is one of our family go-tos, one of a very few restaurants where all 6 of us can find something we like. Always fresh, sandwiches with generous portions of meat, tasty huge salads and yummy large baked potatoes...and SWEET TEA! This new location has helped spread the customer load out over 3 Lubbock locations...good on you, McAllisters! read more

I've been a McAlisters customer for years now, but this is just disgusting. Mold spots on my bread bowl. It's right on the top so you know they had to notice it as they were wrapping it with the plastic. Lazy and extremely gross, I will not be returning to this location again. read more

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Placed an order online. It was ready when I arrived, although the drive-through seemed to move more slowly than normal. The orange cranberry club sandwich was awesome (especially with the bacon add-on). Very good food and great service. read more

Just FYI: Signs on the door say masks are required. Yet two men in front of me had no masks on. The employee at the counter was wearing a mask but only over her mouth, not her nose! read more

Fresh ingredients and delicious tasting food! I love their Memphis sandwich and Spud Max.

This review is for the location on Milwaukee in Lubbock, TX. We picked up our order and whoever labeled it drew a frown face next to the name. Believe me, no one is more unhappy than we were. This is not our first bad experience at this location, but it is definitely our last. Thanks for making it easy for us to walk away. read more

McAlister's Deli - Picked up our order from McAlister's and it was frowning at us. Last time we're going to this location. - Salad Near Me - Lubbock, Texas

Excellent - food was great - chocolate chip cookie was cooked perfectly. Neat and clean!! We will be back.

I have never had an issue like today at McAlister's off Milwaukee. I ordered choose two... 1/2 garden salad and 1/2 chef salad via their website. I requested no cheese but extra cucumbers, extra tomato and extra croutons. What I got was salads with cheese, no croutons, no cucumbers and about 4-5 pieces of diced tomatoes. I immediately called the store and voiced my disappointment and asked to speak a manager. The female that answered the phone said ok and put me on hold. Not once but between 3-4 times did someone picked up the phone but didn't say a word then phone was put on hold again. Therefore, we went back to the store to settle this mistake in person. I immediately asked for the manager. I explained to the manager the problem at hand. She was very accommodating but ultimately I asked for a refund. They might have hired some kids that can't read or follow simple instructions. I will have to rethink about ordering from McAlister's salads again!! read more

This was our first visit to this new location. We were pretty disappointed that we had to wait 30 minutes for our food. The food was good but I'd requested dressing on the side which didn't happen. Afraid to send it back due to the previous wait on original order. Just not a well oiled machine yet. Hopefully they'll get there soon. read more

I went to McAlister's Delli today and the food was pretty good at the new location. I just had a problem with really slow service, because​ it took me like​ forty​-five​ minutes to get my food. Also, the design of the store is really weird​ and does not work when it is busy because it is hard to get around the people inline. Also, what is wrong with the bathroom here??? This is super awkward but I felt like I was in prison because​ it was awkwardly small and there is little to no privacy when using the bathroom. read more

Several months ago I placed an order with McAlister's. They didn't include the brownie that I ordered. I mentioned to them online about it and I was told that someone would reach out to me but they never did. I'm extremely disappointed in how little they care about their customers. I used to get something to eat there almost every weekend but not anymore. I don't trust them. read more

We love this place! The food is always hot, the service is always great. Year after year, when we seek comfort food and AFFORDABLE kids meals, this is the place to go! The bread bowl soups are amazing and the spuds too! Try a baked potato with broccoli and cheese soup in it! Yum. read more

Easy to order online! Love the drive up window. My food is always correct and great service! Keep up the good work!

The French Dip was great but stay away from the Caesar salad. Looked good till I bit into something that didn't taste quite right. Dumped it out and this was the bottom of the bowl. YUCK! read more

McAlister's Deli - Salad Near Me - Lubbock, Texas

Every time I've gone I've been very specific about asking them not to toast my sandwich yet when I end up opening it at home I find that without fail it's toasted. I know it's not a huge deal but it is disappointing. Would not recommend this place. read more

Very long waits in short lines, no one seems to be moving very quickly. Lettuce was frozen in salads with ice all over it. Took 25 minutes to get our food from when we ordered to when it came out. Just for a salad. read more

Let me start off by saying that I like McAlister's Deli. I like eating there. Today, not so much. I arrived at 5:00, with two people in line ahead of me. Took about 10 minutes to get my order placed. Saw about 7 or 8 employees during that time. Dining room had many tables that had not been bussed. Sandwich came out minus avocado. (On my way out I saw a sign on the door stating that they were out of avocado, so that was my miss.). Went back to counter, and was told that they were out of avocado. They offered another sandwich, which I accepted. Not impressed by the second one either. When you pay $9.00 for a sandwich, you would think it could be assembled well. Today's visit was very disappointing. Will be a while before I work up the courage to try this location again. read more

This is the slowest McAlister's in Lubbock. Truly so confused at how because there weren't many other patrons in the restaurant. Watched another tables order get messed up twice and the girl had to take the guy bringing the food out up to the front and re explain her order. read more

Went to this location today with my family. Their credit card machine wasn't working but luckily we had enough cash on us to pay. They informed us when we ordered that they were short staffed and that it would take about 30 minutes to get our food. As it was peak time this seemed relatively reasonable, but an hour later we received the first part of our meal. Two out of four people got their food while the other two waited. 15 minutes later when we asked where the other meals were they informed us that there had been a miscommunication and they had thrown away the rest of our food. They assured us that they would remake it and get it out to us in 5 minutes. We requested that they make it to go. Upon receiving our food and getting home we realized that they still left out about half of our meal. There were probably about 8-10 groups of people all waiting for their food for over an hour as well. read more

They only had 1 register open and there were customers line out the door. They were decent paced taking orders. There wasn't much meat on the French Dip that we ordered. There was paper in my Orange Cranberry Club sandwich, like they forgot to take it off the meat as they were building the sandwich. My little ones French Bread Pizza had a short dark hair inside the melted cheese when I tried to tear it apart. So, that was inedible. Three stars because I love their sweet tea. read more

Food is good BUT on the website it asks if you want a pickle or not and I ALWAYS put yes.... and what happens?? I never get a damn pickle. That makes my whole sandwich read more

Let me start by saying I never write reviews. This is the third time my order has been wrong when I get home. When I took it back tonight they didn't act like it even mattered, no I'm sorry, nothing. Poor management and the food was awful. I will NEVER be back to the McAllister's on Milwaukee street. . read more

We ordered our food online and it said it was going to be ready at 7:03, so we showed up a few minutes after then so it would be ready when we got there. We showed up and told the girl at the cashier that we were picking up an online order, and our food wasn't ready. We waited for over a hour our food, it seems like they forgot about us who ordered online and have been bringing everyone else's food out. It took me going up to the counter and asking about my food before anyone did anything about it. The VIP card we were given was a nice gesture, but it would of been nice if we had been if our meal had been refunded. We also weren't the only person who had this issue. I'm not going to be coming to this McAlister's again, I'll stick to the other two in town. When we got our meal there were still things missing, and the manager didn't even come out to talk to us or apologize. read more

I went to grab dinner from McAlisters as I usually do and did a choose two. I chose two premium items and the sign states that it is an upcharge of $1.99. I was charged $1.99 twice! When I inquired and informed the cashier that I had been rung up incorrectly, she rang it again and got the same result. The cashier told me it was right because the computer said so. Prior to inquiring, I logged into snapfinger to place an online order which showed a total upcharge of $2 not $1.99 per item. I showed her and informed her that I believed my total to be incorrect. She called Jason, the manager, over. She explained my issue and that the computer said otherwise, and to make matters worse the Manager Jason told me that it was correct and referenced the computer. I informed him that it was incorrect and told him the online system said otherwise and he displayed a poor attitude. He clicked the cash register and complained that he couldn't refund $1.99. He then hastily told me $5 and change would go back on my card then whispered to the cashier and they laughed. I was floored that people in customer service could be so rude! I called another McAlisters to ensure I wasn't off base, and was quoted the exact thing I found on-line, that it was $1 per item not $1.99 per item. So what even more concerning is that this location is overcharging people who are non the wiser and getting away with it! Take a look at your receipt, you could be over charged 20%. But I took the extra $5 went next door bought a slice of pie and tipped that cashier $2 cause she actually earned it. read more