The food was delicious can be a little pricey, the staff was outstanding. I may have to go back there again because of the good experience I had there. read more

I have never been to a McAlister's Deli before but it was my niece's favorite so that's why I drove from the medical center to bring her back her favorite meal. She had just had surgery for a traumatic injury so I will admit I was stressed when I arrived. I was "greeted" by the most unpleasant/unprofessional young lady I have ever encountered in the service industry. Perhaps she was having a bad day but it was clear the last place in the world she wanted to be was there. After I placed my order, I waited at the counter for well over 30 minutes. I observed this same young lady be rude to every customer that came in. I also observed what looked like one person preparing orders while other staff members seemed idle. When I asked one of them how my order was coming and explained I was in a hurry to get back to the hospital, they went and checked and said it was almost ready. When it was finally done, it was wrong! When I asked for it to be reconciled, I got huge attitude from the staff and then had to wait another 15-20 minutes for the order that was still wrong. The McAlister's Deli in The Woodlands location is apparently great according to my niece and her family but this location does not live up to the chain's reputation. Do not go to this location. The employees do not want to be there, don't care about quality, and customer service is not something they are acquainted with. If I could give negative stars, I would have! read more

Came here after the UH campus tour and wanted a a quick bite since the place was recommended by the tour guides. Waited over 30 minutes for 2 sandwiches and a bag of chips. Ridiculous. read more

I want to share my recent experience with McAlister's Deli's rewards program, which has been pretty disappointing. I had accumulated almost 2,000 points over time, mostly because I only visit occasionally when I'm really craving their chicken tortilla soup. When I finally checked the app to redeem my points, I found out they'd all been wiped out because I hadn't used them in the past year. In today's economy, with food prices rising, a lot of people save their reward points for times when money gets tight--like during the holidays when they're juggling bills, gifts, and gas. Unlike other places that let you hold on to your points, McAlister's just erases them if you don't visit often enough, which really defeats the purpose of a loyalty program for occasional customers. Overall, it's been a negative experience, and I think other customers should know that McAlister's points won't be there when you need them most. I can't recommend their rewards program under these conditions. read more

Service is always professional and friendly. Food is always good and fresh. My favorite is the grilled chicken club.

First of all i will say that the food tastes good. However, the service is HORRIBLE. Very rude staff and extremely slow service. Every little thing costs you money like plastic silverware and sauce exchanges on meals where you don't like the original sauce (or your diet prevents it). Not to mention that half the time they are out of waters and refuse to give compensation to students using meal exchanges. And today I was told "we don't have anything to give you" when i asked for something to drink instead of the waters that they were out of. Literally every single place includes a water or drink in the meal exchanges. Overall very dissatisfied. read more

RUDE STAFF!!!!! Me and my friend come in here and their POS system was down so we ordered online on GrubHub and we got a grilled chicken club and online, it didn't specify that the sandwich had bacon in it so we ordered it and then when it came, it had bacon and we were both Muslim so we couldn't eat it so we asked them if we could get another one and return the bacon one because we can't eat it and they were being extremely rude the lady asked us to show her where it said there's no bacon and we did and she was still being super rude to us and said there was nothing she could do about it cause it was apparently our fault cause we don't know what's in the chicken club sandwich then sit down to eat a different sandwich that we had and we overhear the the lady making fun of us to her coworkers and laughing about how we didn't know that the sandwich had bacon in it. The food itself was good, but the service made me never want to come here again. (The cashier was kind, only the kitchen staff one was rude ) read more

One of my favorite places, and this location never disappoints. Food is always made great! The guy taking our order Eddie, was the best! He's so kind and does his job well! Always makes my day better when people are so friendly! read more

This was how my food came. I guess it could be the robots fault, and at least my salad was fine. But then they forgot my salad dressing as well. read more

McAlister's Deli - Soup spilled next to my dressingless salad - Delis Near Me - Houston, Texas

Walked in, ordered and paid at counter w/ modifications. Picked up so quick the wait was short. Maybe I came at a slow time. Sandwich was delicious and fresh. 6 in. managed to make me full which is awesome bc I was starved before. Ate in the rain which added to the ambiance. They have outdoor picnic benches w/ umbrellas. read more

Meh tasting chain of a restaurant. Good location for UH students and surrounding community for a quick bite. UH community have the option for robot delivery. No parking as this sits on campus. Decent salads, but a little too expensive for rabbit food. Nice alternative to the many fast food chains near by. read more

Always love McAlisters. Visited Texas recently and was so surprised when this place was next to where I was working. The guy who helped me was super nice and approachable, we had good banter. The food was a step above as usual. I got the Italian sandwich with a side of potato salad. Delicious! read more

See all

I go here often and this is the second time they've gotten my order wrong. I made sure to tell her what to remove and she even repeated it to me. next time I'll make sure not to leave without checking if they actually listened. read more

McAlister's Deli - I asked without honey mustard but there's honey mustard and it's hard to get over the taste when it overpowers everything - Delis Near Me - Houston, Texas

My favorite place to grab lunch on campus. It's located in the Welcome Center area. A friend introduced me to this place so we always grab lunch here after class. Absolutely love their tomato basil soup in the bread bowl. So good! It's always hot and you really get an authentic tomato taste in their soup. They also have hot sandwiches, salads, and pastas. Their teas are served in a giant cup so you get your money's worth. You order at the counter and they give you a number and you can take it to your table. It's always crowded every time I come here for lunch. The place isn't that big but they have a lot of tables, booths, and outside seatings. Even still, sometimes it gets hard to find a table but people come and go pretty fast. read more

McAlister's Deli - Tomato soup bread bowl and chipotle chicken sandwich. Lemonade strawberry. - Delis Near Me - Houston, Texas

Normally a nice dinner however when I asked Natalie in the Stafford TX. location 40 minutes before closing for a take out order she was irritated and frankly rude. The customer service was surprisingly bad. I cancelled the order because attitude and she was happy about it. We will come back when Natalie is no longer employed or at that location. read more

New FAVORITE sandwich shop!!!! Thanks to Stephanie Netz for recommending McAlister's to me! DELICIOUS New Yorker! TERRIFIC Tortilla soup! Neat, spotless, quiet! Incredible VALUE! I hate when sandwich shops put a BALL of meat on your bread, roll, or bun, then cut out in half to make it APPEAR as if it's STACKED, when in reality, you really have nothing! Won't mention names, but it rhymes with PANERA... The manager, Vashon, told me that every bite of a sandwich should always taste the same, so everything on their sandwiches are even and level. No "trickery" here and insulting my intelligence. Great soups also! High quality! Great portions! Good price! read more

See all

Very unsatisfied experience, me and my friend had to wait 40 minutes just to find out our order was not being made... this is the 2nd experience in 2 weeks, mcalistars doesn't hit the same read more

You this place used to be a 5 star restaurant but ever since Covid and new management changes along with a full staff change. mcalister deli just sucks now read more

Wow wow wow. The sweet tea comes in such a large cup.. and for such a cheap price! And the spud max? Um.. they literally mean MAX. It's so huge and they stuff everything in there for you. It's hands down, the best baked potato I've ever had. Downfalls-- it's on the opposite end of campus.. which can be a hassle because it's like taking a journey to the other end of the world to get a good meal. The line is always super long at lunch time. Sometimes the line will be outside the door. :c The wait for your food isn't super crazy. Standard for restaurants. And um, free refills on the Sweet Tea. :3 So yummy. My roommate said that her tea was watered down and it was replaced! Very very good service. read more

McAlister's Deli - Yummy! - Delis Near Me - Houston, Texas

See all

TEA. That's all I can say. Just get the freakin tea. On campus? Thirsty? Need an ice cold drink while walking to class in the heat? Then stop by McAlister's for their tea. Do it. No questions about it. But seriously. Free refrills. What? Free, you say? Why yes. Look, I know this sounds like a horrible ad on getting the freakin tea, but if I'm just advertising on the tea, then HOLY MOLY, you have to believe me. It's just freakin amazing. Ask anyone who has tried their tea. They'll tell you the exact same thing. Besides the tea, food is great. Done. read more

I used to love this place, until they put freaking wheat bread in the middle of a sandwich I ordered gluten free. read more

McAlister's Deli - They put wheat bread in the middle of my gluten free sandwich. - Delis Near Me - Houston, Texas

One of my favorite places to get food at UH! :D Whenever I finish working out at the rec, I love how McAlister's is right across the street from it so I'm not far away from a post workout meal (: There's always a good amount of people there. I always worry about whether or not I'll find a seat, but somehow I manage to find one so yay for me! This place has a pretty wide variety of things on the menu, and a good amount of them look pretty healthy too! I'll try them all one day, but for now I'm stuck on the smokey pepper jack turkey panini and their mac&cheese. Their salads and soups are great too! And don't forget to top it off with their sweet tea! All the cashiers are so nice. They greet you when you walk in and say goodbye when you walk out. And they let you know ahead of time what they ran out of on the menu for the day. I couldn't really ask for anything more of this place except offer a smaller size for sweet tea! I really feel guilty downing a bigass cup of it on my own so I either share with a friend or just stick with water. :[ read more

McAlister's Deli - Delis Near Me - Houston, Texas

See all

I stopped in here today for lunch and this place is awesome. I actually had the New Yorker sandwich. It is a must have. Parking is excellent l. Stop in and ask for Jason she and her compadres are at the top of their game . read more

The best restaurant staff on campus. We've been going since our freshman year in 2015 and the food quality, positive staff, and cleanliness has remained altogether very consistent. They've recently done some renovations and the place is super nice! Has a nice classic feel to it. You really can't go wrong with any item, so try something new each time and don't forget to grab a sweet tea and cookie! read more

McAlister's Deli - French Dip with fresh fruit! - Delis Near Me - Houston, Texas

When it comes to sandwiches I like it plain and simple so I went with the most basic thing on the menu, the Ham & Cheese Griller. You get a pickle and choice of side along with your order. Judging by everyone sitting in the dining area, the strawberry lemonade was a favorite so I added that to my order. It was sweet and not watered down so I enjoy it aside my sandwich. It's similar to a Panera Bread just more convenient for UH students. A side note; my friend ordered a sandwich with Guac and they completely forgot to add it in. Make sure you double check your order when served so the waiter can fix it, otherwise you'll have to try and get the attention of another and that can be hard. read more

McAlister's Deli - Delis Near Me - Houston, Texas

See all

On my scale, McAlister's is just as good as Panera Bread and better than Jason's Deli. Based on the salads, it's better than Panera Bread. I like it how they have only one size of sweet tea (huge) and that they ask you if you want a lemon in it or not. I tried the Savannah Chopped Salad (really delicious, candied pecan slices, cranberries, goat cheese and chicken). The turkey panini was just okay and the roasted corn soup was decent. I liked the half baked potato portion, however we got the bacon and cheese one and it was a little dry after all the toppings were eaten. read more

Pros: Convenient location, and they have vegetarian chili. Cons: Busy, long lines during lunch hour, and most of the items on the menu look really similar to one another. I ordered a salad with vegetarian chili on it and my waiter brought me salad with normal chili on it. -_-" Once I finally got my salad with vegetarian chili on it, I guess I was satisfied. read more

I've been coming to this McAlister's ever since I was a kid. However, up until recently. I've reached about my last straw with this restaurant. I always order either the chicken tortilla soup, grilled chicken caesar salad (with the substitution of balsamic vinaigrette), and the spicy southwest chicken griller. Chicken Tortilla Soup-- A bit too salty, but I love the hotness & spice you can taste on a cold day. It flavors extremely well with the spicy southwest chicken griller because of course, they are both spicy! The "SSWCG" has avocado, roasted corn, and spicy chicken in it, so of course with tortilla chips from the chicken tortilla soup? It works out perfectly! You have a fiesta going on! (extremely corny) Though, here we have a climax. The lettuce is not so fresh in the salad as you can see from the ends, the dressing tastes delicious, but, on different occasions. This is what upset me. 1) They forgot to put the chicken in my salad & 2) I found a LADYBUG in my salad. Ridiculous, indeed. read more

Service was fast and nice and food was good as always.I would highly recommend this place read more

McAlister's Deli - Spicy Turkey Melt and steamed broccoli - Delis Near Me - Houston, Texas

Mcalister's has been my go to during Covid! They take excellent precautions and the food is delicious.

Just as expected, the half tortilla chicken soup half French dip. Arnold palmer is also very good. The place is pretty new so it is squeaky clean. Manager is uber hyped to serve...can't complain. read more

Worst experience ever. Food was not like it was supposed to be. Talked to supposed manager to find out later it was not. Remade food. Came out cold and inaccurate without my silverware. Asked for silverware back and received plastic ware from manager. No apology from Demi. Extremely rude. Big Nasty came as sub bit open faced as described or how I use to get it. read more

See all

Location, location, location! This place is healthier and tastier than most other UH campus dining options and the food is satisfactory but not remarkable. Oh and of course the huge $2 ice tea doesn't hurt! I'm a fan of the pepper-jack turkey wrap. It regularly comes as a sandwich but like with most everything, you can switch it into a wrap. I get the impression that most of the servers are students so their commitment to above-and-beyond service isn't really there but meh, what do you expect for a meal under $10. Great if you're on campus and looking for something reliable and tasty to eat. All that said, their catering service is way better than dining in. read more

Very descent food, good customer service. Definitely good if you're looking for a quick bite.

I love this place! I always try the choose 2 options and they are extremely generous portions and the ingredients are always fresh. It is my favorite place to eat on campus. I recommend all the spuds, salads and bread bowls. read more

McAlister's Deli - Spicy southwest sandwich - Delis Near Me - Houston, Texas

See all

This company should be absolutely humiliated by the management at this location. The complete lack of professionalism here is mind boggling! Who argues with a customer who asks a question, and then proceeds to compare your company to McDonalds. If your online services provide me with contradictory information then what you are providing, it's my right to ask why. I would seriously consider who you put into management roles. read more

With the UC (the food hub of UH) currently under renovation, us college students have only a few options for dining on campus: 1) walk our sorry butts all the way across campus to the Satellite or Chinese Star, 2) pay $8 at the food trucks for a plate of trans fat, or 3) go to McAlister's. Honestly, I choose option #3. McAlister's offers a wide variety of sandwiches, wraps, soups, salads, desserts, and of course their famous sweet tea!I've had several meals here and I usually go for the "choose two" deal, where you get a cup of soup and a 1/2 a salad or sandwich for $7. I love the broccoli and cheddar soup from here. It's really the bomb. The southwest chicken salad is also a favorite of mine. Yeah, it's not the healthiest salad you can eat, but it's much better than fast food. Another thing I like about their salads is they come in huge portions, so you feel you get your money's worth. Most of the meals are around $7-8 each, which is not bad in my opinion. Make sure to get the sweet tea ($2) with free refills! It does get super crowded during lunch, so plan accordingly. All in all, McAlister's is one of my go-to lunch spots on campus. read more

Best food on campus!!!! When it comes to food UH is pretty limited on choices. McAlister's is a great change from the food choices offered on campus. It has a similar feeling to Jason's deli with a large variety of sandwich choices. If you are not in the mood for a sandwich they have spuds, nachos and other items to choose from. One of the must haves here is the sweet tea. I can say that I am addicted to the stuff as a result of coming here. I haven't had a sandwich from here I don't like. If it were a bit cheaper I think I'd come here everyday. If you are on campus and looking for something good, this is your place! read more

McAlisters is the best food on the UH campus hands down. There are horrible choices for eateries on campus, so there isnt really a whole lot of competition.. but there might be problems for people that arent students. One of them being parking, you cant park anywhere without paying, unless your considering the free 30min. parking in the garage... As for the food, its really fresh and made to order, they have wonderful sides to choose from and a friendly staff. One huge reccomendation I have.... GET ICE TEA i honestly think the Ice-Tea at Mcalisters is one of the best i've ever had. read more

French dip+sun chips+sweet tea= bliss. Easily the best restaurant on campus which sadly isn't saying much. The food is good, cleanliness is top notch, ambiance is very welcoming, overall a great place. However on the downside mcallisters is sort of expensive (for a college student at least) so be sure to bring at least 10 bucks, the accept cougar cash as well :). read more