So I've stopped in here over the last 3 months for lunch. No matter who's at the counter they've always been happy and helpful. I have truly appreciated that when I ask for gluten free they ask if allergies or preference and when I say allergies they always seem to make it a big deal so it comes out right. I really appreciate that! Celiac disease stinks. The sandwiches are always amazing and more than I expected. I usually have to take my chips home cause it's too much food. I like the potato salad and the fruit cups are always amazing and fresh. Restaurant is always clean and so are the bathrooms. This is one of my must have stops for Front Royal. read more

Come here weekly and have never had a bad experience! They get my order perfect and tasty every time and all the staff have been super polite. I come in on Fridays around lunchtime and they're never too busy partly due to their huge store! It's a really big restaurant thats always clean and well decorated, a really nice place to eat. Definitely dont understand the bad reviews, this place is super dependable and any Mcalister's you go to will give you good food. read more

This place makes some really good sandwiches & soup on a cold Winter day! I throughly enjoyed my ham & cheese sandwich, mac'n'cheese, and a side of steamed broccoli. Their staff are really courteous too read more

McAlister's Deli - The dining area - Delis Near Me - Front Royal, Virginia

See all

Very good food and good service. Large portion sizes as well. It has a casual ambiance. Nice for a weekday dinner or a casual weekend spot.​​ read more

I keep trying to give this place a try, but it's run by incredibly slow and rude staff. We ordered food and found that none of the "open" tables were clean so we sat at a "closed" table nowhere near any other parties. The franchise owner came over to scold us instead of being nice and apologizing for staff's lack of attention to the place. I'm not sure he's chosen the right line of work. read more

McAlister's Deli - Messy tables all over! - Delis Near Me - Front Royal, Virginia

I was pleasantly surprised by how pleasant this place was. Get the peace vinaigrette sauce on the sauce and you're golden! read more

McAlister's Deli - Delis Near Me - Front Royal, Virginia

Ordered lunch at 1pm. Wife got her order but they didn't have any more steak for my sandwich so I had to make another selection, and I was offered a 12" sandwich at no up charge to make up for it. Ok. I ordered the 12" Memphis. 10 minutes later, some guy from the kitchen says I can't have the 12" without the up charge. Ok. I ordered to 6" Memphis. FORTY MINUTES LATER......I'm watching 15 other tables all get their food delivered to their tables but no food for me. My wife has finished her meal so I cut in line to ask for a refund, including the tip I put on at time of purchase. The manager refuses to refund the tip. Doesn't seem like she really gives a sh*t. I look at the guys in the kitchen who can clearly see & hear what is happening. They're laughing about it. 1 Star out of 5 for this experience. read more

Food was good but service was very slow. Especially considering how empty the place was on a Sunday night

This was our first AND LAST time we will stop here for a bite to eat. My fiancé and I bother order sandwich's, when we got home we were both sick and painful stomach pains from this food. read more

It just seems to us that there's always something wrong when we come here to eat. Yesterday, I ordered my lunch along with a small soda. I was told that they had run out of small cups. Silly me, I assumed that this meant that they would give me a different size drink but no, they really didn't want to accommodate me. I suggested that they use a larger cup and just not fill it all the way up. She took that suggestion to the manager who told her no, they wouldn't do that. So I ended up drinking water with my lunch which while cheaper is not why I went there. We were absolutely stunned at the manager's attitude. They apparently value their inventory tracking system more highly than they do their customers. And no, the manager kept his distance instead of stepping up and apologizing and explaining his decisions. read more

Made a bad choice to stop here on the way to Shenandoah. I was Googling for sandwich places in the passenger seat, found this one, and thought it might be a quaint, locally-owned place to get a good Italian sub. I was very wrong. It's totally a chain sandwich shop, the Italian sub is completely inauthentic and we had to wait 20 minutes for two sandwiches. I guess the club sandwich was decent but everything else about the place was a disappointment. read more

It's a strip mall, chain deli. You probably shouldn't expect much, but I did expect better. The restaurant and bathroom were clean, and service was solid. I was pleasantly surprised by how many vegetarian options there were on the menu, but the food was pretty disappointing. If I wasn't starving I wouldn't have eaten more than a few bites of either the avocado veggie sandwich or the grilled cheese (I did half and half). The mushroom soup was pretty good though. I wouldn't come back, but my friends had meat sandwiches and liked them. read more

McAlister's Deli - Grilled cheese - Delis Near Me - Front Royal, Virginia

We showed up for an early dinner a few minutes before 4pm on Sunday with posted hours of operation open till 6 PM on Sunday. The little short Napoleon complex manager Rick Steves or Steve ricks was trying to lock the doors at 4 o'clock my husband turned around and asked are you all closing? he said close-Ed meaning we are closed. I looked again at the Google and as he rushed by again I tried to get his attention.. then asked one of the employees to go and get him and he then came out with a big chip on his shoulder because I was trying talk to him, to show him that maybe the reason why so many are people are coming in is because the hours of operation are posted til 6pm...When I said I know you are very busy but if you have a moment to speak to me sir , I am your guest he literally waved his arms in the air at me and said I have no time for this and walked away. He walked away from a guest who was trying to talk to him. I was trying to talk to him as a paying customer. When I got my bag and asked what his name was he told me his name and followed me through his store asking me did I want his phone number and his address as well I was appalled at his unprofessional attitude... I even had to ask him to stop following me and harassing me as I was trying to leave the actual restaurant...when we left with our to go food because they were closing two hours early they didn't even pack a fork for my salad or baked potato. When I called back to say I would be coming back around for a fork the young man who answered said they did not even have forks. ..So they're unprofessional and they're selling food that you can't even get the utensils to eat with. And pushing you out the door two hours before close no thank you!!! I won't go back to that trashy place again. And I'd advise that you stay away too Dirty windows dirty door presses dirty doorhandles dirty counters dirty floors dirty tables everything in boxes all over the place smelled really weird and by the way that manager/franchisee dude with a Napoleon complex was atrocious read more

McAlister's Deli - Delis Near Me - Front Royal, Virginia

Hit or miss. I have gotten great sandwiches there, and others that make me wonder why I ever return. Today I opened up my sandwich to see that the "fresh" spring mix was slimy and wilted. read more

McAlister's Deli - "Fresh" Spring Mix - Delis Near Me - Front Royal, Virginia

It's a McAlister's.... if you've been to one anywhere you know what to expect. However, I found this location to be clean and fresh with good fresh food. After 4 recent visits to this location, I must say... it's been consistently delicious and the restaurant is clean. Thanks! read more

Very friendly atmosphere food was good service was very pleasant we will definitely come back again read more

McAlister's Deli - Ruben - Delis Near Me - Front Royal, Virginia

I swear I don't know how this place is still in business. The food is okay, but it's like the staff doesn't event want to be there.

we got two choose 2s & a kids meal to go all the food was really good, and done on time, our sandwiches were swapped in the to go boxes but we just switched sandwiches and everything was good, i only took a picture of my husbands yummy spud. (: read more

McAlister's Deli - Delis Near Me - Front Royal, Virginia

We were pleasantly surprised at this place. Lots of options and the baked potato option is something you wouldn't get at another deli. I had a salad and a sandwich. Both were nicely done. The ordering to delivery was seamless. Great job. read more

Usually love McAlister's when I travel back to Virginia but first time stopping at this one. The choose 2 I ordered came with a 1/2 club wrap that was very small but tasted fine. I mostly love the chili so I upgraded to a bowl. The bowl came out about two-thirds filled. It tasted ok but was not as good as usual mostly because instead of being chopped ground beef it was huge chunks of ground beef I had to break up with my spoon to be able to eat. read more

McAlister's Deli - Delis Near Me - Front Royal, Virginia

Food: 3/5 Service: 4/5 Cleanliness: 3/5 I have visited this location a few times and every single time something with my order is incorrect. This time it was something as simple as the side of chips. There was a good amount of guest and staff working but the staff seemed more entertained with themselves than cleaning up the tables, leaving what I saw several guest cleaning for themselves. read more

Rude Staff seems to be the norm for this place. We LOVE McAlister's Deli that we've eaten at in other places but not so much here in Front Royal, VA. There were no clean tables and when I went up to the counter to ask for someone to clean one off, I was told, "We go around and clean them on a schedule" and she promptly turned around to leave. I said, I wanted someone to clean a table now, (or spray cleaner or something to do it myself) so we could sit to eat! She huffed, grabbed a cloth and went ahead to clean that one table. I noticed several staff members working the kitchen line and behind the counter had masks but wearing them under the chin, or below the mouth. I decided to mention it to the manager, that for safety she might want to remind staff to wear their masks properly. She smiled and said OK, but then as I turned away I heard her muttering ".....ridiculous...I don't have time for this ****". I turned around and asked, "Excuse me? You don't have time to take two minutes to talk to your employee about a safety issue??" She went on angrily about how she and the other staff are vaccinated and she only wears the mask for the customers' comfort. The whole time her mask was sitting below her mouth! I just walked away shaking my head! Clearly they do not understand how Covid19 and variants are spreading or how to respond to a customer's concern for a safety issue in the restaurant! But it was the overall rudeness that really made me angry, so I decided to post this review. read more

An outstanding place to eat! I have nothing but rave reviews of this place, and I rarely give out five stars, so read on.... I was skeptical eating at this deli because of the mixed reviews, but two separate parties familiar with McAlister's prompted me to give it a try. To my delight, I walked into a clean, spacious, and very customer-oriented eating establishment. The menu on the front wall was large and clear, the help behind the counter assisted me in how the drinks were prepared and what options the salads had. I got my drink, and selected a table and waited for my food. First off, their tea is very good- home made and tasty. I got half-sweet, half-unsweetened because I know tea south of the Mason-Dixon line (in general) can be toooo suhweeeeet!!!! The 50-50 mix was just perfect, and they give free re-fills! My salad came shortly, a Savannah chopped salad. Fresh lettuce, cranberries, cucumbers, tomatoes, gorgonzola cheese, tasty chicken- it was great. Great house dressing, too. Salads don't come much better than this!! The staff were all doing their jobs- one young lady came around and asked me how my meal was (try getting that at a chain!); another, while delivering meals near me, smiled and asked me how I was doing. I had to pinch myself and wonder if I was dreaming- you don't get service like this in most fast-casual restaurants today- you really don't, and it's a shame other establishments don't take cues from McAlister's. Finally, prices- they aren't cheap, but not unreasonable, either. For what you pay for here, it's great value, because their prices are slightly above the competition, but the food quality (and great service) is over-the-top! I'll pay a few more dollars for great food and service any day. Overall, I'm very happy with this place, and will be back when I'm in the Front Royal area. I'm not sure about some of the other reviews- maybe there was a change in management or something, but virtually everything about this restaurant I liked, and as one can attest from my reviews as a whole, I'm very particular!! read more

I've been here four or five times. The food is always good. Went there yesterday. Really needed a salad (I know, how many times do you hear people say that one huh??) . I ordered a large salad (cant remember name, the first one on the menu). It comes with the sherry shallot dressing. It was great and totally delivered to satisfying my craving. I LOVE LOVE LOVE that they serve it on a large square plate. I hate it when places cram your salad into a bowl where you cannot mix up the dressing. It had a good amount of toppings (actually I would not want more and maybe a bit more greens ratio). I LOVE LOVE LOVE that the meat is thinly sliced so that it is easier to eat. The dressing was yummy!! OH I was eating and looked up and the sign said "free tea day, July 21". It was july 21st, and yes indeed, we did get the tea we ordered for free. Thanks McAlister's OH, I actually ordered half lemonade half unsweet tea and they still gave it to me for free. There are reviews that the staff is not that friendly. No they really aren't, but they are not rude. I dont mind as long as they do a good job on my food, read more

Always Great !!! Fresh good food with fast friendly service all around 5 star Deli !!! Very clean shop.

Foods typically good, the problem I've had this happen 3 times in a row. I pay $1.75 for each apple juice in a kids meal another $1.25 for fresh fruit, ordered 2 meals and don't get any of the stuff I paid extra for. Call in, talk to a manager, she says she apologizes and understands, they're having training issues. Says the stuff will be refunded. 4 days later and still no refund. All I want is the money back for the items I did not receive. It would be one thing if something else was put into the meal to replace it but to just charge me for something and not add it or a replacement because your out of that item or whatever the issue is. Let someone know. I will not be returning to this location and we were regular customers read more

The food was great - like we'll stop by here on out way to the mountain. The SERVICE WAS BEYOND STELLAR! There was a GrubHub screwup & they fixed it in 3 minutes, then their food was awesome! read more

This location used to be a great addition to this area, but over time has just become so-so. Each time we've been in, the staff is unfriendly, and the food is not good. McAlister's was once one of our favorite go-tos for fast food, wish they'd step it up!! read more

Stopped in for lunch yesterday and ordered at the suggestion of the cashier 2 pear lemonade.,Interesting color, too sweet , One lunch was a southwestern chicken sandwich that was served on grilled chibatta bread , pickle and a side of Mac and cheese. The Mac was barely hot and tasted of cheap ingredients. My side was a New Yorker sandwich: Corned beef, Swiss and brown mustard on marble rye.A fair portion of meat was on the creation, but barely warm, which ruined it for me.I had a some tasteless coleslaw and a pickle. One would think a sandwich shop would try to do a good job.At $10 for some meat and cheese between 2 slices of bread they could do a better job.I would recommend the owners to go to New York City and eat in at least 10 delis there to see what they're missing. read more

I've had McAlister's before and this one was not impressive at all. First time I came in it was busy and the food was ok at best. The second time I went in, my lettuce was soggy and gross. The third time I tried going in (because someone I was with wanted it) it was closed and I wasn't too upset about it. Probably won't be going back unless it's in a group. I like letting people know about the bathrooms too, and this was an average bathroom. The toilet paper was a bit more scratchy than I like. It was pretty clean tho. read more

I would like to show the pitiful picture of my sandwich. No onions, no cheese, overcooked, 3 slices of beef, no horseradish sauce. Flatter than a pancake Totally disappointed. I wouldn't come back here again. I will have to go somewhere else to get food read more

McAlister's Deli - My roast beef sandwich today - Delis Near Me - Front Royal, Virginia

Sigh. I really want to like this place but things are inconsistent. I always get The Veggie sandwich with certain alterations, but then I get surprises: olives (not even supposed to be on there), forgotten avocado (and when it was provided on the side by request, it was hideously brown), and on one occasion, a flat-out burned replacement for a totally wrong sandwich. Today I got broccoli as a side for the first time and was told it wasn't buttered; clearly it was. It was also somewhat burned (over-microwaved) and barely warm. Their baked potatoes are massive, but also can be overdone. Their chicken dumpling soup is "forgettable, never again," says Mr. Spouse. The chili contains bell peppers, so we've never tried it. Our first McAlister's experience in Wilmington, NC, about 3 years ago was stellar. We also had many visits to one in Fairfax, which was fine. But out here in Front Royal, something just isn't happening. I know the manager makes things happen -- when he's there -- but for the $20+ for two for a mere sandwich, and not a great one, this place isn't usually on my radar screen. Sigh. read more

Went to this location a few times on the rare times I was working in Front Royal. I really like the large tasty & refreshing sweet tea. The sandwiches are ok, but it's the sweet teas that have me coming back. From Monday, November 30 to Wednesday, December 16, I went there three times since I worked Front Royal a record three times in that period. The first two times were fine with average service, average sandwich, & great sweet tea. The most recent time on 12/16 was a different story. I got the Reuben sandwich (no sauerkraut) and I said cheese was fine, but I was charged extra for the cheese. And I said take that off then, I don't want to pay extra for it. So, she had to get a manager, and I'm thinking at that time it took to get the manager like two minutes, it wasn't worth the quarter savings. But it was taken off. As I'm eating my sandwich, which I didn't particularly care for, I happened to notice the huge menu on the boarded to the wall. Where she took the order was on the right side cash register. What I didn't notice on the huge menu board was on the left side (since I was standing too close to make an informed decision on the left side board), that what I got with the way I ordered it without sauerkraut was a dollar cheaper with the Deli Classic since I didn't get the saukerkraut. I was pissed and got up when I was halfway done with my sandwich. I told the cashier why didn't you say that it was cheaper to get the classic sandwich and that I don't like being misled. I told her to process a refund and I'll pay for the classic. She acted rude about it; this was her attitude when she took my order initially. However, after a couple of minutes, I had the refund processed. I doubt I will come back to this McAlister's; this experience left a sour taste in my mouth. They nickel and dime you if you want to add anything to the order like cheese, and they don't inform you when the order could be cheaper. read more

Perfect spot for a delicious sandwich. Takeout took a little longer - but order was accurate and family was happy! Yippee!

I order probably 5 times a month. Normally there is never anything wrong. The past two times I've ordered they have filed my side that comes with my meal halfway. If you're going to continue to do this, use smaller cups for sides or fill the cup up. When they convince me that the problem has been resolved I'll change my Update: They fixed the problem after I called and spoke to the manager. I haven't ordered from them recently but when I have since this mistake, they haven't made the same mistake. Their food is sooooo good! Give them a try! I recommend the Mac & cheese and potato salad! Delicious! read more

We are not from the area but met family here for a quick bite. This was my first visit at a McAlister's Deli location and the experience was very good! The staff were friendly and attentive and the food selection was quite nice. McAlister's offers some surprisingly unique food options that I wouldn't expect from a chain restaurant and the overall ambiance was clean and comfortable. One of the real nice options offered on the menu is the "Choose 2" option (similar to Panera Bread) which includes things like half sandwiches, half salads, cup of soup, or a spud. My wife opted for the Choose 2 of half a Sweet Chipotle Chicken sandwich and a bacon spud. I tasted the sandwich and it had a nice sweet and mellowed flavor. I chose the Choose 2 of a Muffuletta (this sandwich comes in quarter size for choose two due to it's size) and the spud max. This was my very first time trying a Muffuletta and the bread was good and the olive salad on the sandwich gave the interesting taste and texture that really "makes" a Muffuletta. Would it be better getting one in New Orleans? Probably, but it was pretty great to get this in Virginia. The spud max was loaded with goodies and the baked potato itself was a nice quality and not overdone as is so common with restaurant baked potatoes. We chose the PB&J kids option for our toddler and not only was it a legitimate PB&J on wheat bread, it was actually plated quite nice as well! McAlister's Deli seems to promote two main signature items. 1. Their spuds which were excellent and 2. McAlister's Famous Iced Tea I love iced tea but opted to skip it as too many times I've been let down by iced tea bravado. At McAlister's Deli food is delivered to your table after ordering at the counter and plates will be picked up once you leave. If you aren't sure if this limited table service requires tipping, they have a sign out that says the following: About Tipping: McAlister's Deli pays it's employees well to provide outstanding service to it's customers. Tipping is not necessary. Any tips received will be donated to a designated charity. Is McAlister's Deli a destination location? No, but if you are in the area and need a quick bite with quite a few healthy options, give them a try! read more

See all

I feel sorry for the staff that have to put up with the management. Poor customer service. When trying to let management know why people were still trying to get in the door at 4pm on a Sunday, that google had hours of operation until 6pm, he was clearly more worried getting out of there instead of slowing down to listen. With his frantic state he was rude, inconsiderate, and flat out just a POS of a human being. Then to kick it off even more we were pretty much pushed out the door and bam!, they had forgot the utensils needed to eat the Togo food I had just ordered and not expected to have to leave with because google said they were still open for 2 hours. When my wife asked him his name, he followed her asking if she also wanted his phone number and address. Had he just slowed down for just 1 minute , it would have saved this guy the embarrassment of looking that way in front of his own employees but I'm sure his Napoleon Complex ego will compensate for that. read more

McAlister's Deli - Googles incorrect hours of operation. - Delis Near Me - Front Royal, Virginia

The portions have reduced to half of what they used to be yet pricing is the same. Sandwiches weren't up to par as far as condiments. Obviously there is no one to check takeout orders as we were shorted items. Short staffed and in too much of a hurry. Won't go back!! read more

I used to love McAlisters, I'm not sure what has happened. I kinda took a break because I do not see familiar faces that I enjoyed seeing. I decided to come in, walked in and this place was a disaster. This was around 4:15pm, tables were dirty, floors needed to be swept. Get up to the counter and the young lady said it will be a couple minutes for the tea the last employee left me none. Ok, Understandable. WELL I see (what I'm guessing is the manager) he is just sitting in the booth on his phone. As a former restaurant employee, I would think a manager would help his employees, he could've been cleaning the tables. I was very disappointed at this time. I went ahead to order, food was great as always, customer service was great as well. Nothing wrong. Just maybe need to revaluate the management. I remember coming in to this young lady always smiling ALWAYS helping her staff. Can't remember her name, brown/blackish hair though. She was great! Sad whatever happened to her. She was there everyday i came in with my little girl. Please get her back, We never finished our little chat. BUT overall I would recommend this place. It is definitely worth the money and your time. Food is delicious. Thank you!! read more

the service was the best and the food was better than good food was outstanding nice clean place and everything was prefect thank u for the good food and best service read more