Just recently purchased a car from Doug! I was little nervous, car dealers dont have a good…read morereputation... but Doug was so knowledgeable and friendly it put me at ease right away. HIGHLY recommend buying a car from them! It was a very positive experience and I got my car for a great price!

On September 22, 2021 I won an auction on Ebay for a 1967 Jaguar Mk II being sold by the Va Car…read moreGuys. The next day I wired the money to the Va Car Guys. I had the Jaguar delivered to my house around the beginning of October. After receiving the car I called Va Car Guys and asked where the title was. I was told by Doug it was in the car, this was October 5th. I tore the interior apart looking for the title. After making several calls to Doug and being lied to with Doug insisting that the title was in the car but Doug could not remember where in the car. Imagine that. Another of several lies Doug told me. After a few weeks I get a VA. Title in the mail, but there is more problems, the title was not signed and the vin on the title does not match the car. I called Doug, I get a run a round and a bunch of BS. I tell Doug that he can get a clean title by going through the Va. Courts or I can go through the Pa courts. On Doug's Ebay it stated clean title. Doug tells me to take care of the title and he will help with legal fees since he did not provide a clean title. I secured a clean Pa title which cost me over $2000.00. I called Doug several time and he claimed he was busy and would call me back, he never did. Now when I call he will not answer like the coward that he is. Let me add a liar. Doug told me to go ahead and he will pay court and attorney fees.

THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.

We take all of my vehicles to hanover. Tire they have always did a amazing job great prices and…read morequality work.

picked up a massive screw in my tire on the way into work, I'd called firestone, Michelin, and a…read morefew other places asking to see if they could just look at my tire to see if it could be easily fixed or if the whole tire needed to be replaced. No one could fit me in and all suggested getting the tire replaced without even seeing it, which would've taken two days. I called Hanover tire and asked, they said to bring it in and they'll take a look at it. within minutes of being there my car was back in the shop getting looked at. minutes after that I was told that it could easily get patched up and I would be out of there. they also inspected my car all in under 40 minutes. Huge thank you for the amazing service and immediate help.

Great car-buying experience. Quality product at great price! Even let us take the car to be…read morechecked out by our mechanic on our test drive.

I purchased a 2014 Subaru Outback from DFS in January 2022 and they were great to work with and the…read morecar is wonderful. I would definitely buy from them again.

Jim Hooker at Whitten Brothers Mazda kindly and efficiently shepherded us through the process of…read moregetting the exact car we wanted. I asked a lot of questions and he promptly answered each one, whether in person, on the phone, or via email, with calmness and patience. He is a true professional who adds a welcomed personal touch. The dealership also made sure my choice of a used car felt like getting a brand new one. My car is beautiful and drives so smoothly - I definitely recommend the dealership.

Whitten Mazda has been "my" dealership for years. I purchased my new CX-5 on Monday; Jeremy and…read moreAlex made the experience very easy and comfortable and Matthew made the contract procedure a breeze. I left the dealership with my new vehicle knowing I made the right decision to continue trusting Whitten Brothers Mazda. Emma W.

My partner brought in her 2019 Forester for routine maintenance. One of the services they performed…read morewas a tire rotation. About a month later she ran over a nail and I went to install a plug for her. Turns out they cross threaded a lug so bad that it snapped the mount. Between this and the ridiculous amount of unnecessary upselling they try to do I cannot believe the terrible service here. I wish I could leave zero stars on this.

They checked my warranty to find that my tire sensor issue was covered! Comfortable waiting area…read more Free car wash, After service (sometimes unavailable)

If you are ever in need of a mechanic I highly recommend Smiths auto. The kid took her car in…read morebecause she said the steering wheel was starting to shake. They changed out the front rotors but when she went to leave she noticed the brakes were really hard to engage. She immediately took it back, it was close to the end of the day. They offered her a ride home and then the owner Mr. Smith called later to say they had fixed it. He even drove it home to make sure it was 100% safe and then offered to pick her up tomorrow!!! I can not say enough about small business owners!

My family has been taking their cars to Mr. Smith for as long as I can remember (I'm 21). He is…read morereliable, trustworthy, and a good man in general. Most women worry walking into a mechanic they may be haggled for unnecessary procedures/ parts being put on their car, but never have I felt this way with Mr. Smith. He always calls to ensure the price before he fixes the car as well. Wholeheartedly recommend!

I called for a windshield replacement and was given a price quote immediately. They set the…read moreappointment to come to my house, and the day of the appointment, they called when en route. Great service, competitive price, and very neat work, the windshield was coming out in pieces and they got every bit cleaned up! Highly recommended.

Long-story-short, I did not use Wise Cracks to replace my windshield because they would not honor…read moretheir written deductible policy. Please see email I sent them below for additional details. "Thank you for your time. I am going to use one of your competitors. And I thought you would like to know why. I thought over my 4/7 conversation with Alyson(?), and I am still uncomfortable with the fact that she indicated Wise Cracks will only cover $100 of my $250 deductible. I also felt like her explanation about why Wise Cracks would not honor your policy made no sense, and came across as being made-up on the spot. If you won't keep your word - on your website and valuepak coupon - it's basically a "red flag" that you may cut corners on other things too. And I had no problem waiting until you could work me in - it's just you planted a seed of doubt about your reliability. BTW - If your max deductible coverage for a windshield is $100, then simply indicate that. Again, thank you for your time."