fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Quick response to inquiry & was able to get service done quickly too! Would highly recommend.read more

Took my Yukon Denali in this morning at 8:00. Called the day before and was told it would be done…read morein a hour. It was, even with them having go get a different windshield, because I didn't realize all that a windshield is compatible with technology my car has. They were very pleasant and explained everything to me. He also helped me with the insurance. Highly recommend Discount Mobile Glass!

I called this shop to ask if they could service the sunroof on my Volvo, and they said yes. I was…read morenever given a clear quote for the work--just told it would be about $300 for everything. They ended up removing my windshield (or doing work to it) even though that wasn't the issue. My leak was coming from the seal around the roof rack, which they did not fix. They said they replaced a gasket in the sunroof, removed my old one, resealed it, put it back in, and then told me not to open my sunroof again because there's no warranty. They kept my car longer than expected and were rude when I came to pick it up. They also didn't want to stay so I could pay in person, and it took them a week just to charge my card. I had also sent them videos on where my leak was coming from. Overall, I would not recommend this place.

We have been going here since we moved here. I really appreciate their honesty and integrity.read more

No one ever wants their vehicle to break down ... especially on the highway in the middle of the…read morenight halfway from CT to SC! AAA and Lyft provided transportation for our family and the vehicle towing. We were so lucky to have been given a recommendation for Timberlake Automotive! We left the vehicle at 2:30 AM and stayed at the Holiday Inn Express. My husband called at 7:30 AM and James Timberlake came right over to get the keys. As we suspected it was the water pump. These wonderful professionals had the part and the repairs complete before noon at a very reasonable price. And James delivered it back to us! I just can't say enough about how this positive resolution to a very disruptive situation saved our vacation trip! As I said, no one wants to need a mechanic but be assured that Timberlake Automotive is a safe, efficient, reliable, and reasonable selection! Try them out!

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

What an amazing experience I had dealing with Tabitha from Ace Glass. My daughter, a VCU student,…read morehad her car vandalized on Thursday (along with several others) in the parking garage near her apartment. My first call to a National company resulted in being quoted a repair time of next Tuesday. I decided to see if I could get this repair sooner so I contacted Ace. They came out that afternoon!Unfortunately one piece of glass was incorrect so they temporarily patched broken window and return on Friday to complete the repair. Ace even facilitated running cost thru my insurance company. Ace made a terrible situation bearable. Thank you for your professionalism and service.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Fast, responsive and great service with the best price around! I highly recommend them and I will…read moredefinitely use them in the future if needed!

What a difference three years makes! Time to update my review from one star to five…read more Same truck, different story. I took our truck in for another windshield replacement, which was scheduled by phone. Nita at the window made check-in easy and quick. My daughters and I settled into the sprawling waiting area, complete with desks, vending machines, and complementary coffee and water. I LOVE LOVE LOVE that there was no TV or Muzak blaring, just peaceful calm. I was impressed with how quickly my truck was taken back and the work started. Caleb brought my keys to me when it was done and went over the restrictions till the windshield sets. It looks fantastic. He's friendly and professional, just like Nita. There was a billing error I caught via exit text, and Nita immediately corrected the issue and resolved it within a minute of my bringing it to her attention. She provided a print receipt as reassurance. I really appreciate the extra mile. And I think it's a good value, too!

Very nasty customer service , unreliable technician... An appointment was set days prior and upon…read morethe appointment we got a call stating the tech called out, in addition to asking for further service(coming in) we were misdirected and immediately requesting refund. I would not recommend this location due to poor customer service

My wife and newborn baby took our 2014 Ford Flex Limited over for a quick windshield replacement…read more We had a reservation for 12:00 noon. She arrived ~10 min. late after having called to let them know she was running a little late. It's 13:45 and they still haven't gotten to working on our car after putting two other customers ahead (one was a Mercedes SUV). Mind you, my wife has been sitting there with a newborn for an hour and a half and we had a reservation! Update: There was a miscommunication. They had only put the Mercedes ahead of us so they just finished up a little after 1400 hrs. Still took WAY too long.

Took my suv here to get the front windows tinted after a recommendation from a friend who had…read morepreviously gotten their tint done there also. $69 to tint the front windows wasn't bad. Customer service was okay. Quality of service could have been a little better. I had to take my car back a few mins later because there were bubbles forming. Luckily the owner fixed it without any issues. I would ask staff to cover your speakers because mine had whatever they used dripping on my speaker. I wish all the glass on the ground would get cleaned up because you wouldn't want tire issues. All in all not a bad place for the price.