I've been bringing my 2023 Toyota here for routine service, but my last visit made me rethink that…read more At 45,000 miles, I was told I urgently needed two things: -a PCV valve replacement -an A/C vent/evaporator cleaning Both were presented as immediate concerns. After checking Toyota's actual maintenance schedule and speaking with two independent mechanics, it turns out neither service was urgent or required. A PCV valve on a nearly new Toyota doesn't need replacement at this mileage unless there are symptoms (there weren't), and the A/C cleaning is an optional deodorizing treatment. The part that bothered me wasn't the upsell itself, but the way it was framed: warm tone, urgent language, and the assumption that I wouldn't question it. Anyone coming here should double‑check recommendations against Toyota's maintenance schedule or an independent mechanic, because some of the urgent items I was given turned out to be optional. I'll still come here for basic maintenance, but I'll be double‑checking every recommendation going forward.

I had an overall positive experience shopping and ultimately purchasing a vehicle at Haley Toyota…read morein Midlothian VA. My inquiry began online and I was contacted by a sales representative the next day. This dealership had a large inventory of the vehicle I was looking for which was a Toyota Tundra. There were many available in different trims with various options. I drove up last Tuesday and drove the one I was interested in and negotiated and got a good price. The pricing currently on all brands of trucks are a bit outrageous but, I bought one in the limited trim (mid-level) that had all the options I was looking for. The "out the door price" was a bit under than what I expected and I qualified for 1.9% financing. In today's economy that's a score. I was able to purchase the bed cover, step rails and tailgate inserts and all were installed by the dealership for free. The bed cover alone is a thousand dollar install. So that translated to more savings. The salesperson I dealt with as well as the business manager were professional and courteous. I inquired here because the Toyota dealerships near me in North Carolina had much smaller inventory and would not negotiate on pricing. What was on the window sticker was the price I was told. It was worth the two hour drive up and back on two separate days to purchase a vehicle I was looking for.

I had a major repair done on a 2021 Corolla. I wish to commend the service advisors and the techs…read morewho have been trained by Toyota to service these vehicles. Superior repair job done correctly the first time.No complaints. This business has earned my trust and my loyalty. My family (3 vehicles) and I will be back. Arthur G Mechanicsville,Va

You cannot trust Mechanicsville Toyota Service Dept. at all! When we took in our Sienna for the…read more"10K' service they gave it back to me without the tire pressures being checked, the tires NOT rotated, and worst of all, left off the oil filler cap and it blew oil all over the engine compartment. They had to immediately come to our house, pick it up, take it in to steam clean the entire engine compartment, and re-do the whole service all over again! Ever since that Fubar, they promised to have Master Techs either do the work, or at least double-check everything before releasing the car back from service visits! BUT GUESS WHAT? THEY DID THE SAME THING ON OUR 25K SERVICE JUST NOW!!!!!!!! tHEY LEFT THE DAMN OIL FILLER CAP OFF AGAIN AND WE RODE AROUND FOR OVER A WEEK BLOWING OIL ALL OVER THE ENGINE COMPARTMENT!! I'M CALLING THEIR CORPORATE OFFICE!!!!!!!!!!!!!!

I just want to give a huge shoutout to Harry for always being a positive and reassuring when it…read morecomes down to my vehicle being serviced. He always goes above and beyond to explain details of my service requirements and the importance of ensuring everything gets done. I was upset having to deal with a sensor issue and then the fact there's no AC in this building and having to sit and wait but I was greeted with a pleasant smile and kindness. Along with periodic check-ins throughout my wait. Thanks for all you do Harry for your team and customers.

Exceptional service, amazing employees, and I found my dream car: a champagne-colored Lexus ES350.read more

This place is Cooke-ing! And I'm not talking about the 90 degree weather! Mike Cooke was not only…read moreüber accommodating, but his friendly demeanor and knowledge surpassed my wildest expectations! He went out of his way to schedule our appointment to look at a car we saw online at Autotrader! The site took us here, to Auto Mart to view a Subaru Outback! The pictures and the witty description drove us in! The personal customer service kept us parked there! We took a test drive and we were sold! Mike made the transaction easy and flawless. I wouldn't steer you wrong! He took care of ALL the paperwork and driving away in this "new to us" vehicle was a breeze. Mike also had several other cars on his lot that were appealing... and many work trucks and vans! You "auto" see his great selection! In this competitive market, where it's becoming increasingly difficult to find a nice previously owned vehicle, Auto Mart is your ticket to finding your dream car at a fair price! Keep on truckin' for these deals on wheels! Now, excuse me while I tell all my friends that their search is over!

Me and my husband came here to look into buying a used car, Mike was extremely rude to us. When…read moreasking the prices on some of his vehicles he told us, " to look it up online." Cars are overpriced and the salesman was incredibly short. Will not be coming back! Don't waste your time.

HIGHLY RECOMMEND RVA MOTORS…read more Full disclosure: my son was the customer, but as his ride to this dealership, I can report as the "fly on the wall". My 20 year old did preliminary research and knew the car he wanted to see about. From the moment we arrived, I watched Asker treat my boy with professional courtesy, confirming this was a manual transmission (my son replied that actually is a major selling point, and I got to be proud for teaching my son stick shift), a little friendly conversation, and then time for his test drive. When we returned from the drive, my son had a question about the engine and Asker immediately brought the dealership mechanic to respond with expertise. The interactions remained very easygoing (i.e. no pressure or gimmicks) with the exchange of detail towards a purchase. Asker gave my son a fair trade-in for his previous car currently stashed at a garage, and did all the paperwork right there in house: registration, taxes, temporary tags, the works! I was so impressed with the ease of the car buying process . It's nice to do business with someone who is genuinely interested in listening to the customer, and I'm pleased my son had that good fortune today.

After 3 bad experiences at other dealerships, I was done looking for a new car for me. My husband…read morekept pushing. He found a KIA Soul at RVA in Richmond VA, so we went on a journey. We met the owner there in the morning after driving 4+ hours the night before. This KIA and this dealership were perfect for what we were looking for. His price was very reasonable and he worked w/us to do a cash deal and not have to finance anything. It's been 1 week today and we love it. I drive it to work every day and my husband suggests we drive the Soul when we go out together. So far we only had to fill it 1x even including the 200 mile drive back home.

Called to make an appointment for service and warranty work. Appointment was a week out. no…read moreproblem. i dropped my truck off for the appointment. 2 days later i get the work order to approve to have the work done. i noticed a large service on the work order was on there twice but with a different code. i called to address this issue and to see what my warranty was going to cover. i was told they would get back to me. 3 days later i had to call them to get an update. wouldn't you know, they have done nothing. so after a week of waiting for my appointment and 5 days after dropping it off i never even received a correct work order to approve. This service department is a joke. i will never go back.

My daughter bought the new 2024 Chevy Trax from Keith Black for her Mom and things couldn't have…read moregone any smoother. Everyone at the dealership has been so nice and helpful. This is the second car we have bought from Keith.

We have purchased a total of 3 vehicles with M & M auto (Hull St). They are hands down the BEST Buy…read moreHere/Pay Here out there! The sell pre-owned, stylish vehicles...no clunkers. Anytime there was any issues, they fixed it, just that simple. My family has been dealing with them for years. The best part of it all is THEY WORK WITH YOU, as long as you communicate with them. I have recommended co-workers and friends to them. Go see Rad, Nancy and the team over at M & M. You won't regret it. L. Bryant & D. Bryant

Great dealership with great deal! I recently brought a used Lexus ES and they gave me a great deal…read moreand also not only fixed the minor issues but also went above and beyond finding other things for repair before my purchase. They held the car to my verbal agreement no questions asked which showed me loyalty that's hard to find with used car dealerships. Karima was my seller and he was very respectful and honest with me which I appreciated. I look to doing a future purchase with this group and will definitely do a follow up review in about a year or so. Thanks again fellas. Sincerely Brad.

In Gary's own words from his web site, he comments that "We know, and fully understand, it would…read morenot be possible without all of the great support and the many referrals as well as friendships that we've built while in business. We will continue to strive in making your car buying experience a relaxed, fun, and stress-free process." Count us among Gary's new-found friends and endorsers. In our case, we had an unusual set of transportation needs. We were looking for a high-end RV to support our plans for cross-country roadtrips. Suffice it to say that our needs didn't match the typical run-of-the-mill item in Gary's inventory. But, leave it to Gary to find what we were looking for... A beautiful, previously owned, low-mileage, pristine condition, Mercedes/Airstream RV! Who could have imagined?!? It has proven to be the ideal vehicle for us and we love it!. This is a great illustration of the lengths Gary will go to in order to make new friends and satisfied customers. We managed to conclude a transaction for the RV quickly and easily. Gary and the other members of his team were very helpful and wonderful to work with. Gary is very personable and plain-spoken in helping to find the right vehicle at the right price. We very quickly felt at ease with Gary and the sense that we were working with a trusted friend. Based on our experience with Gary, we're confident you'll have a similar experience. Though we live in the Washington, DC area, we plan to return to Gary's Community Auto the next time we need a car and I'm sure he'll find just the right thing for us once again. Happy car shopping!

Darryl, Leigh, and Bryce were exceptionally helpful and always straightforward with us while buying…read moreour used car. They were the only used car dealership that we didn't get the creepy "used car dealer" vibe from. I Highly recommend them. However, if you are financing through them be aware that they don't seem to understand interest rates, apr, and terms very well, so do your own homework.