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    Mazer Ally, MD

    5.0 (1 review)
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    Center For Endoscopy

    Center For Endoscopy

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    First, each of the women that worked with me were friendly and kind. Thank you…read more Things became strange when I was prepped and in the OR location. Because I knew the last name of the doctor who was to perform the procedure I asked the two ladies if the doctor might know of a Robert with the same last name. Out of the blue, the doctor who, unknown to me, had been standing behind the bed I was in suddenly piped up to say, "I know lots of Roberts!" That was definitely a surprise as he hadn't made his presence known especially since I've never had a procedure performed without the doctor introducing him/herself beforehand. But it was at that moment that the "medicine" kicked in and so ended the chat. Still, I never saw the man and definitely was left with the impression that he had been lurking quietly behind me, didn't feel it necessary to meet me, and was mostly interested in getting the job done ASAP. Perhaps he had a tee time. Further strangeness emerged when being driven down the freeway after the exam. I learned from my friend that because I had evidently not cleared the sedative and was still unconcious that someone had gotten me dressed so that I could leave. What?? Wow!! Was that due to an error in determining the strength/quantity of the "medicine" I was given or was it that I hadn't recovered within their timeframe and they needed to get on to the next case? Or both? Whatever the reason, I felt very much indignified and treated with very little regard or respect. Is this commonly done in this type of practice? So earlier, while undressing and changing into the gown, I placed my clothing and personal belongings in a bag that I was given, which when full, was attached to my mobile bed; it was not secured safely anywhere and therefore available to virtually anyone while I was in La La land. While undressing I had removed my wallet, keys and cell phone from my pants and put them at the bottom of the bag, but was amazed to realize after leaving the office that they had been placed properly in my pants where I typically carry them so they were obviously handled. During this handling, and while I was under the influence, what security did I have that my wallet hadn't been opened and gone through? Absolutely none. I am not accusing anyone of doing this or removing anything, I'm only pointing out a situation that someone could have easily taken advantage of and I feel stongly that it should be properly addressed. If I'm in this situation in the future I'll definitely leave anything personal/valuable in my car, locked. After the procedure, the first thing I became conscious of was that I was in my friend's car, dressed, and being driven down the road. She indicated that office staff had told her that I would be contacted the following day to check on me and discuss the results from the test. I received no call. So I guess I'll have to call or go in to see what the written info I received means and what suggestions there might be going forward. This was my first colonoscopy. I was happy to hear that my friend was told I should return in another 10 years, but I'm 71 so I doubt that will need to happen. But if I do, I'll certainly choose another provider. And hopefully one that doesn't leave the patient with the feeling of being very little more than a unit on a production line.

    Office experience. Take responsibility for your system and staff failures. I scheduled a…read morecolonoscopy for a Thursday the day my Wife was off work. and advised them I have hypoglycemia. I did the prep for the procedure and showed up at 8:00 am. I was told that I was not on the schedule. They said I was scheduled for a Monday at 6:45. They offered to do the procedure the next day if I could stay on a liquid diet until then. Beginning hypoglycemic I did not want to go another day without eating. I called the Manager and complained about the issue. I requested that they cancel the Monday appointment. I requested that they email me proof that the appointment was canceled. I was told she didn't have access to email. She would have her scheduling staff write and mail the proof of appointment cancellation.

    Mazer Ally, MD - gastroenterologist - Updated May 2026

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