I have been coming to this office for many many years.Front desk representatives are rude and lack…read moreempathy and are often on their cell phones. Hello office manager! When I call to make an appointment I sometimes can't get through, recently it took me almost 3 hours. Then I just drive down and amazingly was able to make an appointment. Surprisingly I must say. When I arrived the tv was so loud I forgot I was in a doctors office. Anyway I had my yearly physical recently with Dr. Wong. His compassion has also diminished. My physical exams seem to be less and less through as the years go by, Not sure if he has his hands tied since Optum took over but the quality of his care has been going down year after year. I go to a doctor for care while not often but depend on my annual physicals. On a positive note Lourdes is very compassionate and caring. She always seems to make me feel special when I visit.

Since my last review, Optum has taken over this office. The admins are all new and kind…read more Dr. Wong though I've unfortunately discovered through my visits only prescribes prescription meds with no reference to any natural remedies to supplement. I have hypertension. He never recommended me to a nutritionist either to assist me in losing weight. His best advice was for me to eat healthy and excercise more; stuff I should already know he says. All this doctor does is prescribe medication after medication. I've also taken blood work as to their recommendation and I never hear back from them nor are the results discussed with me by Dr.Wong when I go into my next visit. His nurse, Lourdes, wasnt pleasant for me to deal with as she always had something snarky to say right before measuring my bp. My results of course would be high but that's the number used for Dr. Wong to increase my dose or recommend another medication added on to what I was already taking My overall experience with Dr. Wong has been an overall disappointment. If medications don't work, he's got nothing else to give. There could have been more and better attention given to my visits and blood work results but there wasn't. I'm only relieved to part ways

I hate going to the Dr., but Dr. Doss is the absolute best! Every time I have had to come in he was…read morebeen extremely nice and knowledgeable. If you are looking for a new Dr I highly recommend this office! Would give 5 stars but whoever the nurse was that called in my prescription was super rude and hung up on me... I was just calling to confirm she sent my medication to the pharmacy because she said she would do it immediately and when I got to the pharm they said it wasn't even called in yet. Wanted to check with her to make sure I went to the right location and basically just got a ton of sass and then she hung up on me ‍

I do not recommend to do the medical examination for immigration here. They did not fill the forms…read morecorrectly and that caused me not to have a positive response today. I rang them to have the forms ready today to pick them up but when I arrived they did not even apologize for their mistake and the forms were not ready. They did not even give priority to fill them in. Once they had it done, it was not sealed so I asked for that otherwise I had to gi back again. They really do not understand the importance of these documents and how this can affect people lives.

I have been with Dr. Tinio for 2+years. Every time I have to book a visit with him he always…read morehandles the issue with professionalism and kindness. His knowledge and insight is above par and he is an excellent listener. I would recommend him to anyone and have done so many times to my friends and family. I am a north County San Diego surfer, I have had injuries aches and pains from the sport along with just getting older Dr. Tinio is always there to resolve whatever issue arises. I know he is 100% supportive of a good diet and exercise. If you have the opportunity to get him as your primary Do It! His staff rocks too!

Not a great diagnostician. Med school in Manila. Not up to basic US standards. His chairside…read moremanner is mercurial.....

Dr. Julia Aspiras spends quality time with her patients asking questions and is very thorough with…read moreher examinations. She goes over the test results one by one. She writes down a to do list for her patients. I feel very fortunate to have her as my primary care doctor. I give her a 10+++!

I have been a patient of Dr. Aspiras for a few years. I actually enjoy going in for a visit…read more How many people can say that! Dr. Aspiras & her long time office manager Krystle went out of their way to help me with a mistake made by my InsuranceCompany. I leave the office satisfied that my questions & needs were met Thank you Dr!

OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.

I wanted to share my experience in case it helps others…read more I was referred by a friend who also invited me to a cosmetic event that was scheduled for later in the month. I wanted to look more refreshed for another event I had planned earlier in the week and so I decided to go in early for botox. I initially had a positive first impression of this office. The doctor is a family physician who also offers cosmetic treatments like Botox and lasers. I came in specifically for Botox, and although he recommended more units than I usually receive for my crow's feet area, I agreed, trusting his judgment and hoping for good results. He even asked me to return in two weeks for a follow-up touch-up. Unfortunately, within days, I noticed no improvement at all in my crow's feet. I tried calling the office multiple times and received no response. I eventually went in person to have him evaluate the results. When I showed him the issue, he told me "not to smile so hard," which was surprising especially since during my appointment, the medical assistant had encouraged me to smile very hard for photos. At my two-week follow-up, I was expecting a touch-up as discussed. Instead, he recommended doubling the amount of Botox, and when I asked if I would be charged again, he said yes. This was concerning, as I have never needed that much product before, and my regular provider achieves effective results at a much lower cost. While he attempted to justify this with scientific explanations, my experience suggested that technique and anatomical precision, both critical in Botox, may have been lacking, rather than the amount used. What was most disappointing was that after this entire experience, there was no effort to resolve the issue or stand behind the results. Instead, I immediately received a reminder text invitation to a cosmetic event promoting additional services and products. Given the outcome of my treatment, this felt dismissive and a lack of professionalism and patient care. Overall, I left feeling disappointed with the results, communication, and handling of concerns. I would not recommend this doctor, especially for cosmetic procedures where experience, technique, and ethical standards are essential.

In 2021 I had a reasonably good experience during my first meeting and subsequent physical exam,…read morealthough Dr. Perez was rather stressed throughout. I gave him the benefit of the doubt since he runs his own practice and is only a few blocks from our home. So Dr. Perez became my primary physician for my health insurance. In 2022 Dr. Perez's office sent several reminders for my annual physical which I needed to schedule. The reason for this review is on my third visit in late 2022, I came in at 8:30am due to a very painful hand with stiches. AFTER paying for his services, discussing the 2022 physical I still needed with his friendly assistant, and then waiting ~30 minutes in increasing pain. Dr. Perez refused to help me with what was a spreading hand infection - I needed antibiotics immediately! After he refused to even look at my hand - AFTER I had paid and waited & told him how much pain I was in - I subsequently spent hours driving around looking for an urgent care that FINALLY give me the antibiotics I really needed. At this point I had puss coming out from between the stitches and my hand was burning red. Healthtopia in Leucadia came through for me! So why did Dr. Perez refuse to even look at my infected hand and provide any help (although I urgently needed antibiotics for the infection) AFTER I had already paid and met with his assitant... Because he was still unhappy ( a year later...) with his interactions and reaction with my wife during the very stressful time of COVID. I feel this doctor is not following the basic fundamental medical Hippocratic oath, "first, do no harm". When I had a spreading infection in my hand (it was burning red and puss was coming out of the stitches) and he choose to focus on his personal issues he had with my wife (from a year ago!) instead of my urgent health problem in front of him. Lastly, he said I was using him to get a quick appointment, which he did not appreciate and and another reason he would not help me with my infected hand.

Very personable and actually listens to patient concerns. A talent not favored by many doctors!read more

My wife and I both have Dr. Burzell as our Primary Care doctor. We both love him! He never makes…read moreyou wait long at appointments and spends QUALITY TIME with us to go over all of our health needs. If your looking for a GREAT doctor, look no more. THANK YOU to Dr. Burzell and his team for several years of OUTSTANDING care! We greatly appreciate all of you! :)

I made an appointment over 5 weeks ago to see this Doctor I explained to his representative that…read moreI was diagnosed with a torn meniscus and was in extreme pain I was walking with a cane. I needed a second opinion to be cleared because of my age for a operation. I continually got text messages about this appointment . Within 24 hours of the appointment I was called and it was cancelled the next appointment 7 weeks away When you miss your appointment frequently your charged for not showing But a Doctor can do it to you without any consequences or repercussions I would never recommend this Doctor!!!!! How Arrogant!!

I was at this location yesterday to screen for a clinical study. The staff was really incompetent…read moreand untrained. The nurse practitioner has an extremely aggressive bedside manner, telling what symptoms she thought I should be experiencing, even though I wasn't. Dr. Lizotte freaked my husband out telling him I was going to have a stroke or cardiac episode. He insisted I should go to the ER because something was wrong. He insisted the ER nurse would look at my blood pressure and rush me back. Not the case at all, I ended up spending 8 hours sitting in an ER and left with no diagnosis, normal labs and EKG. The folks in the office there don't even know how to take a manual blood pressure, they solely rely on machines to do their job! Do better folks! Don't go here for healthcare or to participate in a study.