Considering that I am disabled and use Access Calgary, I came much earlier to my appointment for…read morex-ray and ultrasound of my left knee. I prepared myself to wait, but I was called after maybe 5 minutes. From the moment I opened the door until I left, I was greeted with a smile. All the employees I came in contact with were extremely kind and accommodating. I must especially mention Jiselle - Assistant Clinic Manager and thank her for her help with a home pick up. Since I was done so quickly, I should have waited more than an hour and a half, but Jiselle called Access Calgary and arranged an earlier pickup. Thank you from the bottom of my heart to everyone, especially Jiselle.

MISREPORTED ULTRASOUND!! **137 bpm when there was no cardio…read moreactivity for my baby ** Had my emergency ultrasound September 30, 2025. They reported my baby's heartbeat 137 bpm. They said everything is good. Follow up ultrasound Oct 9, 2025 at EFW Radiology and I was told there is no heartbeat. EFW & my family doctor both confirmed that the ultrasound done at Canada Diagnostic Savanna misreported 137bpm when there was NO HEARTBEAT AT THAT TIME! NO CARDIO ACTIVITY. How can you make such a big mistake? Reported and signed by Radiologist Ibrahim Aytour.

I had an appointment at 9:00 AM at the CDC Savanna location, but due to a minor car issue, I…read morearrived just 10 minutes late. Despite the short delay, I was told they couldn't do the scan. The front desk staff, Mandeep, was extremely rude, unprofessional, and showed no empathy. I had taken time off work for this important health appointment, and the way I was treated was unacceptable. This is a healthcare facility--not a salon--and patients deserve kindness and understanding. Very disappointed with the service

There is a lady named Chelsea who went completely above and beyond to help me...Svetlana has helped…read moreme for years...what kind amazing people. Best diagnostic in Calgary...#humblethanks

Took three month to get an Ultra sound appointment to have my hands done…read more Got an appointment at Wosler Diagnostic in less than a week. My hands are so sore, I can hardly hold a spoon? Happy to had a Physician friend recommend Wosler! Mayfair has a lousy booking system with zero respect for the patients time. Holding for ten minutes and than switched to a call back system!

I have been waiting six weeks for Mayfair to call and 'schedule' my appointment. They finally…read morecalled, said they were Mayfair Diagnostics, wanted to schedule my appointment and immediately asked for my full name, address and date of birth. I replied "sorry, I will not provide that personal information to someone calling me. It goes against everything security companies advise us NOT to do...we should NEVER provide our full name, address and DOB to an incoming caller. Let's find a better way to do this." The Mayfair caller had no idea what to do, other than she wouldn't schedule me, and I couldn't call HER back. I finally convinced her that we could select a convenient time, she could call my doctor's office to relay the appointment info. MAYFAIR MUST update their processes to come up with a state of the art booking system. This is 2025, not 1975.

Avoid calling the central booking line to schedule your exams--it can result in very long wait…read moretimes. Instead, go directly to the Canada Diagnostic Centre at Pacific Place and explain your urgent situation in person. They were incredibly helpful and managed to find me a cancellation spot twice on the same day. I really appreciate their support during a very urgent time for me. Thank you!

This diagnostic centre is exceptional.staff takes great care of client.Very professional and…read morerespectful.

As a chronic pain patient, with compressed discs fibromyalgia and RA- I see rather a lot of health…read morecare providers. The service I have received on two separate occasions was phenomenal. Patient care is often another barrier that chronic pain patients experience. The Manager Shannah spent excessive amounts of time on two separate occasions to organizations my injections- in the way that worked for my pain needs. In spite of what the news says most chronic pain patients don't want opioids, and these treatments allow us to live with far less of them. This changes the quality of our lives. Every single person I interacted with was amazing, kind, helpful, And professional. I wish I could remember the name of the tech who assisted the dr. Effective distraction while being jabbed by needles into your si joints is a thing. She was a complete angel. I would have my children treated here with the confidence of knowing that there is no where in the world they would receive better care.

Worst Customer Service ever!!! Why are they trying to get us…read moreto Pay for a 9 Year old bill that was their responsibility to deal with another Province Health System (That is why I paid my Taxes) and now they don't want to book an appointment for my Spouse. They are greedy and putting the health of someone in danger. Funny part is we talked about the same issue a few years ago and they were supposed to deal with this already but now they are again trying to get us to pay for it because they couldn't or didn't contact the right people on the other Health system. HORRIBLE. HORRIBLE Customer Service.

We were at the Sunridge location early this morning. There was a confusion on my end as I thought I…read morewas at the right location (there was another Diagnostic Imaging center in Sunridge). The lady who helped me started making phone calls which I really appreciated. But she just started raising her voice at me trying to tell me that she does not know anything about my appointment. I did not ask her to make phone calls, nor did I want to argue with her. Even my daughter noticed that the lady was already yelling. Pls have more patience with people.

I needed to get an ultrasound on my leg so I was sent here by the hospital. The offices are on the…read moresecond floor of a somewhat tired looking plaza behind Westbrook Mall. There is an elevator, although it takes forever which is weird given the lack of height of the building. There are very large, clear signs guiding you in the only direction down the hall you can really go. I had an early afternoon appointment. I walked in and there was no one waiting. The lady at the desk took my info quickly. She was pleasant although not overly friendly. I sat down and waited no more than 10 minutes (and I had been early). The ultrasound technician was very friendly and professional. She did her thing, always explaining what she was doing and where she'd be touching so there would be no surprises. It really put me at ease. The whole appointment took less than half an hour (including a short wait for results to take back to the hospital). If I need services like these again, this location is a top choice compared to some others. There is also a lot of parking which is handy!

I went for my first lab test and I forgot my requisition at home...ggrrr. They were very…read moreaccommodating. I had to be given a later appointment but were very kind. I'm not good with needles but this was almost painless :)