I've lived at Webster 11 for a year and a half, and I absolutely adore it. The location is…read moreincredible and the amenities are amazing (the gym & the rooftops in particular). But what really makes living here special are the women who work here. Mikayla, Robyn, and Renee are the best! They somehow remember everyone's name, are always cheerful, and go above and beyond. Whether it's helping with packages, lease renewals, or sharing extra dog supplies when I adopted a furry friend, these women make me feel like I'm truly at home.

I loooove my apartment! I have been here since Oct.2023. I…read moreknow some things could be better, A STRICTER DOG LEASH LAW ON THE PROPERTY WOULD HELP!!! the nasty dog smell on the rooftop preventing any real gatherings, or the human feces demanding attention around the property, or the horrible no-accountable attitude from Robyn, the property manager,(she may just have issues with me) Although Assistant Manager Mykalah Gilkey is part of this team, she is quick to smile and laugh with you as she addresses the issues with apologies and a genuine solution. Still, she follows the lead of Robyn.......that part. When I complained to her about a rude worker she told me it was my fault THREE times! He was her favorite so it was me that started the whole misunderstanding because 1) I was having a bad day 2) I was projecting 3) He was matching energies! IN MY HOUSE!? REALLY? MMk. No incident report, and an apology that lacked sincerity. Several times she has treated me with dismissive energy while she pets her dog. Many time she has had to apologize for just being rude in her delivery or understanding of ANY situation THUS far. Overall, she has a mean disposition towards those that shine light because she has no accountability. NONE!! The management could use some training in their own systems. THE MANAGEMENT TEAM IS VERY FRIENDLY BUT THE CUSTOMER SERVICE COULD BE BETTER CONSIDERING THE RENT PAYMENT SYSTEMS. I am faced with anxiety almost every month due to management not being able to explain my new lease correctly. I am told to do this, but don't do this. Read this but pay no attention to that. There are clear conversations that took place that management "cant seem to remember". In the meantime I have a late fee of over $80, but I handed a rent payment ON TIME TO MANAGEMENT! I HAD TO PAY WITH A CHECK BECAUSE AUTOPAY IS NOT AVAILABLE ON MY ACCOUNT AND I WAS NEVER TOLD THIS!!! Ok, I pay, so why a late fee? How come Robyn has not contacted me about HER mishap? They seriously expect me to go from ledger to ledger, calculate what is owed and write a check every month just to get a late fee anyway? I asked for the email of the Regional Manager...still waiting. I asked for an outline so I can better understand my lease and the payment method allowed that was not clearly explained...still waiting Expecting Robyn to show a certain level of customer service "class" by contacting me about the mix-up...KEEP WAITING! NOT GONNA HAPPEN! Yep, I love my apartment because I have a lovely 1bdrm, with a balcony, a great 24hr gym, the location great if you don't have a car, washer dryer in suite, central air and heat, clean, quiet, friendly staff (except for a few) Overall, I love it here. I hope the Regional Manager contacts me as I am in need of a conversation about my account. Thanks for reading!

We had an amazing experience applying for our new apartment at Alameda Park Apartments, all thanks…read moreto Ms. Pandoria Pugh. From the very beginning, she was professional, welcoming, and extremely helpful throughout the entire process. She took the time to show us four different available apartments so we could truly compare and choose the one that felt right for us. We never felt rushed or pressured -- she made sure we were comfortable and had all the information we needed to make the best decision. My wife instantly fell in love with one of the units. The walls had such a clean, modern look, and the upgraded appliances really made the space stand out. You could tell the apartment was well cared for and thoughtfully updated. For someone living in Alameda, she offered us a great deal that we honestly couldn't say no to. The value for the quality of the apartment was outstanding. We were so excited that we applied right away. The great news is that there are still some apartments available, so if you're considering moving to the area, I highly recommend reaching out. If you're looking for a smooth, professional, and genuinely positive apartment application experience at Alameda Park Apartments, Ms. Pandoria Pugh is the person you want to work with. And hey -- if you decide to live here and end up being our neighbor, make sure to add me as a referral haha! We're incredibly grateful for the experience and can't wait to move

I moved into Alameda Park Apartments in May, and my experience has been wonderful from the very…read morebeginning. From the application process through move-in, Pandora, the property manager, showed care, kindness, and patience, qualities that have continued every day since. What stands out most is how much pride Pandora takes in the property. She treats it as if it were her own backyard, keeping the grounds spotless, safe, and welcoming. The laundry and pool areas are always well maintained, and she communicates regularly with tenants to make sure we're informed. Beyond her professionalism, Pandora is simply a kind and genuine person. She is always polite and friendly with tenants, delivery drivers, and visitors alike. The atmosphere here reflects that energy, tenants are neighborly, and the community feels positive. After years of apartment living, I can confidently say that Pandora is rare in this industry, and I feel lucky to have found this place.

Best of the best apartments that I lived in within the bay area. I can imagine myself staying here…read morefor years. Quiet neighborhood, friendly people and most of the tenants that I have met so far is super friendly and neighborly :) The best part of this apartment is that you don't have to deal with any foot steps or noises from your upstairs neighbors because the property is built with concrete. I also wanted to give a shout out to the management team for accommodating everything upon my move with smooth process application, repairs, reserving the elevator for me on a SUNDAY! - The management team here is amazing, I never lived anywhere that has such a team that is always willing to help and check on you the next day to see if things are going well with the move and etc. They are all truly amazing people and Im so glad that I moved here.

We moved to the Icon @ Park in August 2010, and totally enjoy living here. We love the design of…read morethe building, and the interior finishes are for the most part tastefully selected, with the possible exception of the fully carpetted floors throughout, since the modern feel of the unit would be enhanced by different flooring slections, particularly in the living & dining areas -- but it's a rental after all, so I understand the cost implications of repairing/replacing hardwood or bamboo flooring, vs. cleaning/replacing carpetting. There is also an issue with cheap drawer tracks in the kitchen drawers that bugs us a little, but they are servicable, although flimsy. A new management team was brought in during the fall, and they have been very responsive to all of our requests, and as far as I know, to those of our neighbors. We also love the location, for several reasons: 1) We are a short drive to the Bay Bridge, and can be in downtown SF for shopping and museums in as little as 20 minutes. 2) There are a few dining establishments within a short walk that we enjoy, including Cafe Biere, Arizmendi, Lane Splitter, Miyozen, and Los Cantaros -- as well as two of our favorite places for brunch, Brown Sugar Kitchen, and Rudy's Can't Fail Cafe -- the latter being only one block away. 3) Emeryville itself is a really cool place, with a diverse mix of residents; a lively arts scene for a city of its small size, and a city government that is very supportive of the arts; fun and funky architecture, from warehouse-to-loft conversions, to newly built Euro-inspired loft and condo buildings; and a surprisingly large number of employment opportunities considering its size. Yes, there is a crematorium on the back side of the block, but our deck overlooks it and it doesn't bother us in the least -- in spite of their 24 hour working hours Monday - Friday (although admittedly, we do enjoy our deck more on the weekends, when the din of their smokestack blowers is absent). Also, I haven't seen any of the dust or soot one reviewer mentioned, and again we overlook the facility in question. I should also point out that we actually experienced far more city noise when we lived in SF, and we have NOT noticed any of the typical city soot and grime on our windows and sills here that we had elsewhere, so this we find the Icon @ Park far more quiet and clean in comparison to our previous urban living experiences.

Jackson Lake Apartments was the best apartment I've ever lived in!…read more There is so much to love about this spot - It's proximity to 580 & 880, right next to Lake Merritt, a short walk to multiple BART stations, 10 minutes away from anything i needed across Oakland, Emeryville, and Alameda. It's the perfect location! I was fortunate enough to snag a 1bed/1bath with washer/dryer and dishwasher. The unit was huge, updated, and very comfortable. I also had a garage parking spot. Best of all - it's so quiet! I have never lived in a quieter apartment! Sometimes I'd just pause on the couch and not hear a peep. So relaxing! I also want to shout out the team. Frankie was so fun to work with when I first toured in early 2025. She's so on top of her leasing and communicative. Thaddeus was always prompt with any maintenance requests, and was always kind. And Laura was the sweetest property manager I've ever met! Anything I ever needed, she got it taken care of right away. Laura is running an awesome team! Everyone at Jackson Lake is so helpful, kind, and cares about their tenants. Just bought a house which is why I've left. But if that wasn't part of my life plan, I would have stayed with Jackson Lake for years. Thank you for the amazing year and half!!!

I LOVE these apartments. The manager Ms. Holton is friendly and available. The staff is engaging…read moreand friendly. It's quiet and always clean. The amenities are CRAZY: pool (warm and cool), sauna, gym, verandahs, laundry, and a gourmet market...YES all on-site! Aaaaand they are pet friendly. They keep up with maintenance and the neighbors are super friendly. Oh! You are right at Lake Merrit, downtown, freeway, and BART. My name is Monica and I approve this message.

forced to hire a mold inspector after a stain on my wall kept growing. For a year now the building…read morekept brushing it off till mold grew on the surface. lab results came in, MOLD! This is extremely dangerous for my toddler.. the solution presented was "guard for the shower"even with the lab results.. ZERO senses of urgency. all this money to be living in a unlivable unit, smh avoid this building like the plague! they don't care about their tenant safety.

After living here for two years, I couldn't recommend this place in good faith. Here's why:…read more - Awful property management: Easily one of the worst I've ever dealt with and a key reason why living here is unenjoyable. They fail to proactively communicate, email response times can take weeks or up to a month, and they've blatantly lied to me about policy changes. - Butterfly MX: This is the system used to manage the front door. It is broken constantly and down for months at a time. You will not know when it's going to be fixed, nor why it's constantly down. This will impact receiving deliveries or your guests. - Dog owners: Pet owners are allowed to simply let their pets urinate (and sometimes defecate) in common areas. The 6th floor elevator bay and dog run has a smell that only prisons in the third wold know. - Trash/Recycling: While you will be shown trash/recycling/compost chutes on your tour, it's all smoke and mirrors. Those chutes are often off and do not allow you to dispose of recycling or compost in it. Heck the building itself doesn't even compost. That means you're forced to go to the basement anytime you want to get rid of waste vs being able to use the chutes that are there for... I have no idea honestly. - Washer & Dryer: Washer and dryers are in-unit, but they are more hassle than help, specifically the dryer. You have to dry clothes generally 2-3 times just to get them to normal dryness, you have to empty a very small water tank, and it will simply turnoff if it senses the clothes are dry even if they're damp or completely wet still. - Kitchen Sink: Another design flaw, but kitchen sinks are very shallow for no apparent reason. This causes quite the splash zone when washing dishes and is just a cheap cost cutting measure. - Theft: You're told that they have a secure bike room, but that happens to not be the case. I along with many other residents had our bikes stolen from the bike room even though there are cameras, they were locked with U-locks and cables, and the door requiring key fob access. Instead of providing any support, management simply sent out an email notifying residents of what took place and offered no support (sharing camera footage, key fob badge records, etc.). Their response: "we're not an investigative agency" Don't let the rooftop pool and clubhouse fool you, there ain't no luxury in sight here. You will be treated like an inconvenience as a resident, and will quickly learn that what you saw on the tour is far from reality of what life is like living here.

McNeil was super helpful! Nice building, simple process, quiet and secure. Good location.read more

Bldg management and maintenance are great. The corporate entity that owns this bldg and Telegraph…read morelofts is SHIT. This is the biggest example of overpriced bait and switch in the area. The bldg is freezing cold, damp, not secure at all. The units can be broken into by sliding a bow tool (Amazon) under the door to snag the door handle and you're in 30 seconds or less. My unit flooded before I moved in and I was charged for the time while I lived on my couch for a month. They are also trying to charge me for paint when I took the unit as is. Unit 406 has black mold on the interior walls due to 2 floods that ran all the way down to the first floor into Sweetbar.

A Special Place to Live 1200 Lakeshore Ave., apartments…read moreoverlooking Lake Merritt is an outstanding apartment complex in Oakland. We have lived here for almost 4 years and have found the apartments to be spacious and immaculately clean and secure. There is a workout room fully equipped with the latest workout machines. There is a gorgeous patio complete with top-of-the-line furniture and a wonderfully landscaped garden. I cannot say enough about the staff. They are kind, generous and willing to help in anyway. They are simply the best .David Solis, manager, and staff go out of their way to accommodate our needs. Some of the tenants in this building have been here for many many years. Currently the tenants if if they so desire can participate in some fun activities. 1200 Lakeshore deserves the highest rating. Please come and check it out. You won't be sorry! Joyce Rubenstein Addendum: the east side of the building overlooks the Oakland Hills. In addition, all of the units have large patio areas Sent from my iPhone

I lived at 1200 Lakeshore from 2020 to 2023, and while the apartment itself is beautiful with…read morespacious units and great views, the overall experience was far from perfect. The neighbors were awful--racism was rampant. Once, in the laundry room, my partner was loading a dryer when a woman literally pushed her and said, "residents have priority," clearly assuming she was someone's maid. Another time in the laundry room a different woman asked her "what are your rates?" And when we said "we're your neighbors!" She didn't even apologize she just gave us that "oh you're being too sensitive" look. That kind of behavior was shocking and completely unacceptable. I also had a Mexican flag and a BLM flag on my balcony, and the property manager passive-aggressively asked me to take them down for "drone photos of the building." When I asked when this would take place so I could put the flags back up, he got nervous and mumbled something about needing the building to look "uniform." It was clear the flags weren't the kind of "uniform" he had in mind. While this isn't directly the building's fault, it absolutely must be mentioned: the area is not safe at all. In the three years I lived there, there were three murders within just a couple of blocks. No joke--check Oakland crime stats if you don't believe me. It's a very dangerous area, which only adds to the list of concerns. 1200 Lakeshore is a lovely building on the surface, but between the hostile neighbors, management's sketchy priorities, and the unsafe neighborhood, it's not the haven you'd hope for.

So I wanted to wait to do this review until I got my final move out statement from the Uptown and…read morenow I can leave my final review. Let me just say that I'm really going to miss living at the Uptown. Despite being in downtown Oakland, I never felt unsafe living here. I used to walk my dog late at night and never had any real safety concerns. You may see homeless people here and there but they were all very friendly. I'm from San Francisco so I'm well aware that just because someone is homeless doesn't mean they're dangerous. I loved how secure the building is, you need a key to get into the building and a key to get to any floor in the elevator. That meant going downstairs to meet your delivery person because they don't have access to the building but I was fine with that. I parked my car in the garage for the extra $175 a month but it was worth it because I work from home and didn't want to move my car every 2 hours because of the meters. The maintenance guys are AWESOME! Pretty much any time I had a maintenance issue, they came the same day. Always very professional and helpful. I lived in the 5th floor of the 600 building so I can't speak for all 3 buildings but my building was relatively quite. Besides the occasional noise associated with First Friday, it was pretty quiet. I love living downtown near all of the bars and clubs. No need for an uber, I walked to and from the location. Yes, I walked back home at 2 am to the my apartment on several occasions, sometimes alone. I didn't exactly leave the place "squeaky clean" upon move out because I was short on time and quite frankly exhausted from moving so I anticipated them keeping a big chunk of my deposit. I just got my final move out statement and they charged me $600 and are returning the remaining $1,900. I'm totally fine with the $600 charge because I anticipated the charge being much higher. Plus the remaining $1,900 covers the rent at my new place which is a bonus! The only reason I moved from the Uptown was because I'm saving up for a house and Oakland is just too expensive for me to save up so I needed to move to a city with cheaper rent. But trust me when I say that IF I COULD afford to stay here, I ABSOLUTELY WOULD! Big thank you to the Uptown for making my Oakland living experience so wonderful. Kaylee in the front office is awesome so shout out to her as well.

I really wanted to write a positive review because I've lived in this complex for a long time and…read moreexperienced the ups and downs. Currently, this place is all the way down. They let anyone live here now and it is GHETTO. As someone from Oakland, they really make this place a bad look for the city. The disrespect to the property, dirtiness, letting pets defacate anywhere, no rules but rules where they can charge you, they'll implement. The parking situation is the worst. They seem to let anyone have a parking permit and now there are zero spaces in the garages for residents. Never was an issue in the beginning to have a parking space. Then they have all these reserved parking spots that are nearly empty majority of the time. The turnover rate for staff is insane. The only person that is competent with experience and longevity is Karen. She needs a raise.