I ordered a cake for my birthday and showed them two photos of how I wanted the cake to be decorated, when I received the cake it looked NOTHING like what I requested. The lettering they put on the cake looked awful, they completely did the color wrong, then claimed that they did exactly as I had requested. I am so upset that the customer service here would be so horrible and insensitive and do not recommend coming here for a custom cake because clearly they are not considerate of what the customer wants. read more

Came here for breakfast burritos couldn't even finish burrito, I got the combo burrito with everything and some how they managed to remove and not add any flavor at all. Save your money and time , 25 minutes I waited for them to give unseasoned garbage read more

The absolute worst customer service ever received by the owner of the store! Per their guidelines I was in the store 48 hours ahead of time to order a birthday cake for my son's upcoming 6th birthday. I was informed by the owner that since they are overwhelmed by the holidays, they cannot take an order for a photo cake and have it available in 2 days, nor where they able to pipe the design on a cake. In fact, they were no longer taking orders due to the Christmas Holiday. No where in the store or on the front windows does it state there is a last day to place an order for the Holidays. There were only 2 revised Holiday Store Closure Times posted by the front door. My son's birthday is 12/26, a date they are closed, so i was already going to be picking up a cake 2 days ahead of time. Had I known that I was unable to place an order on 12/22 for a 12/24 pickup, I would have ordered earlier. The owner could care less that I had been a loyal customer of Mayer's Bakery since 2002 and (I know they haven't owned it since then) is completely aloof to any principles of customer service. read more

I very rarely write reviews, but feel all should know. This is a bakery I frequent often as I live close by and never had any issues. Today I met the owner who wouldn't make an exception on an $18 charge to add a few icing balloons to an already made cake($39). Mayers already adds the writing at no cost. I even offered to pick it up the next day so the decorators wouldn't have to stop what they were doing to add the decorative icing balloons. Instead of making the exception, the owner lost the sale and now lost my business and any future referrals he would have gotten. I'm guessing it would have taken all of 5 minutes to add the balloons. Maybe 7 minutes. You tell me... is 5-7 minutes plus materials worth $18? Is not adding it for a frequent customer, worth losing a sale and future business and recommendations? read more

What a disaster... They overcharged me for cookies that I did not receive. I was thinking of ordering a cake for my son's birthday, which is coming up a few weeks but now I'm not so sure... I am going to call tomorrow to see if can get the price adjusted since I never got some of the cookies I really wanted. This woman came up as a girl was assisting me and sent her to make a drink as opposed to letting her finish with my transaction, which I where I believe the confusion stemmed from. Seriously, though? Why couldn't she finish helping me and then make the drink?? I just can't understand why this bakery and the people working there can't seem to get it together. I will, however, update this review and consider going to this bakery for my son's cake if they are able to do something to resolve the issues and reimburse me for the cookies I never received... read more

Meh... Cookies & the piece of cake I got (forgot what cake it was, it was that unforgettable) were not good. They tasted dry, cheap and overly sugary. The ingredients used seemed of low quality. Also, the decorations of the sweets were super cheesy! As if they were stuck in the 90's... bright neon frosting on everything! I like my desserts cute or pretty. The worst part was the customer service. They looked like pretentious stuck up high school girls that didn't want to be there read more

Mayer's Bakery - It looked better than it tasted - Bakeries Near Me - Rolling Hills Estates, California

I was recently back in Palos Verdes where I grew up and went to Mayer's bakery for breakfast. The pastries were large and delicious. It was just as good as I remember for 30 years ago. read more

Mayer's Bakery - Tim. - Bakeries Near Me - Rolling Hills Estates, California

Not that great anymore. I pay $7 for a breakfast burrito that is decent at best and now you don't get a coffee with your purchase - apparently that's changed? And $2.75 for a coffee that isn't even that good. Not happening. Sorry, but we won't be visiting again. read more

I go here every week for breakfast with a fairly large group of friends. Despite the large group, the staff is always incredibly friendly and accommodating, and they don't seem to mind us taking over a couple of their tables each week. Wonderful atmosphere, great safe place to hang out, and amazing food! Highly recommend the combo breakfast burrito if you're going for breakfast, but everything I've ever tried off the menu is to die for! Thank you to the staff for being so wonderful and friendly! read more

Mayers bakery has been a well known and well liked quality bakery for as long as I can remember, I've frequented it since my childhood40+ years. So, I went into Mayers for my son's birthday cake, and got a carrot cake since he doesn't like chocolate...and the cake we experienced was greasy and had the taste of shortening. My husband didn't think I got it from a bakery, he thought I got it from the grocery store. The next day, I called up the bakery to speak with the manager, she was completly unhelpful! She basically said that's what our carrot cake is like, and that's it! No offer of my money back or even a replacement option. I hung up with the intent of never returning to that bakery again! After years of great experiences there, the management must have changed and now it is a sub-par bakery....so very sad! read more

This past Saturday, I received a call from one of my best friends. It was her wedding day, and she realized she forgot to pick up the (ceremonial) wedding cake. The wedding planner, and wedding party forgot, in the chaos, as well. The well known Los Angeles bakery didn't call to remind them, nor to tell them they were closed for the 4th of July holiday. She was standing in Gelsons, crying, with a Independence Day cake in her hands. I told her that I knew of a local bakery, called them and they were open. They said they could, in the matter of a few hours, make a cake and have it ready to go by noon! She called, ordered and I was a hero. The cake was beautifully simple, delicious and we all owe a debt of gratitude to the entire Mayer's staff. You literally saved the day...that it was delicious, was just the icing on the proverbial cake! We cannot thank you enough. read more

i don't think i've ever had anything freshly made from mayer's bakery. cookies are always hard as rocks, pastries and danishes are stale and weak. even their cupcakes are sad and flavorless. how do you even mess up a cupcake that bad? i see a lot of negative reviews on the quality of their espresso drinks and thats because they stupidly hire untrained high-school teenagers to make them and hope for the best. everything is ridiculously overpriced for such poor-quality garbage. read more

OMG! We ordered a birthday cake for my uncle and the cake was delicious!!! We got a marble cake (moist & yummy) with mocha filling (to die for) and vanilla frosting. It. Was. Amazing. I ate a cold piece the next day with my coffee. Delicious!!!!!!!!! read more

Love this place, I have been coming here forever! They made my sons 5th Bday cake out of a vision I had and it turned out amazing! Plus it tasted so good everyone at the party, even the parents ate cake! Let's be honest I would usually not eat cake especially at a kids party but this was too hard to resist!!! read more

I just tried to place a special order in honor of a family member that had past away. Not only would the manager not take a moment to talk to me, they refused to accommodate my request because it wasn't "policy". This is no longer the friendly small town bakery it used to be. read more

I want to love it, but this bakery is basically like a grocery story one as far as quality goes. Had to throw out the chocolate eclairs I bought for my husband's birthday party. They were horrible. No taste - some cheap filling. I also tried their bread pudding which, again, was horrible. The girl at the counter was surprised that it's supposed to be served with a vanilla sauce. Totally dry and tasteless. Mayers used to be so good - what happened? I just finished reading other people's reviews. The place really is horrible. I was feeling bad about being so negative, but now I'm just convinced I'll never go back. Serving that kind of stuff is actually quite insulting to us. read more

Everything in this bakery is absolutely amazing! Not only does everything look delicious, but they taste great as well! Everyone is very friendly and welcoming, and the cakes and pastries are the best. I definitely advise you to check it out if you haven't gone before (: read more

Recently purchased 2 challah breads for the holidays. Big disappointment. Bread was very dry and stale tasting.

We ordered a custom cake for a birthday party for our one year old Granddaughter. It was ready for pick up at the time they specified. The cake was so cute-with a "Dory" theme! Tasted moist and delicious. Great job! read more

Mayer's Bakery - Bakeries Near Me - Rolling Hills Estates, California

Best breakfast burritos on the hill! They rival (or might be better than) Phanny's without the drive. A real hidden gem. And doughnuts for the kids so everybody wins! read more

Awsome sandwiches.... ham and cheese panini My favorite and Minnie pecan pie for desert read more

Mayer's Bakery - Bakeries Near Me - Rolling Hills Estates, California

Ordered three full-sheet cakes from them. I'm not going to lie, the cake was good. But the service was horrible. The owner has some kind of attitude problem. She absolutely does not make eye contact or engage with any of her customers. The staff is friendly enough, but definitely are not trained to handle large orders. They were very unhelpful in explaining the different options available for the cake (filling, frosting, etc.). They insist on standing up and having you complete an order; what they should do is politely take you to the side and explain the different options available and suggest ideas. We had to ask them for everything (suggestion books, pricing, frosting colors, etc), which was definitely not what my family was expecting after paying a couple hundred dollars. When the cake finally did arrive, our family member's name was misspelled on both cakes (even though we spelled it for them in-store AND in follow-up emails), and punctuation was left out on one cake because they ran out of room. We received no apologies. Basically, my advice is: If you have a sweet tooth and want a cookie or donuts go here. IF you have any kind of serious order (READ: plan to spend upwards of $300 for a graduation or wedding cake), you're better off going to Porto's. Much friendlier and more competent customer service. Less hassle overall. read more

We stopped in Mayer's Bakery for some Coffee to go. While there we noticed their yummy pastries and that they had a nice selection of Coffee. They even serve Turkish Coffee (I was so happy to find a place that had some) I love this place and plan to return often. read more

They didn't have a chocolate danish when I went, but they had plenty of cheese danishes, and those were amazing. I tried quite a few of their bakery items with a Living Social deal and it was way worth the long drive and gas, all of what I got was amazing. The cupcakes were great as well! I didn't try any of their cakes, but they look pretty awesome. read more

Just had the breakfast sandwich special, it was yummy and only $3.99. I will definitely come back for it again and might try something else. Bacon, brioche, egg, chipotle ketchup, and cheddar. read more

Mayer's Bakery - Breakfast sandwich special: brioche, bacon, cheddar, egg, and chipotle ketchup - Bakeries Near Me - Rolling Hills Estates, California

WORST customer service. So rude. They simply don't care. They have no competition around so they know they can give you crappy service and a crappy product for an outrageous price and you would still go to them if you didn't wanna drive far. Never ordering a custom cake from there again. I'd rather go to Torrance bakery read more

Ordered a birthday cake here last month. It was beautiful and perfect for my daughters birthday. Chocolate on chocolate. Simply delicious! One of the best cakes we ever ate. My daughter got her HUGE wedding cake here 8 yrs ago and this bakery is still top notch in my families opinion. And we are all foodies. We know good food and this bakery is the best around. read more

Mayer's Bakery - Ordered another cake 4/16/16. Grandson's 1st birthday. Delicious as usual! 5 stars again! Thank you Mayer's!!! - Bakeries Near Me - Rolling Hills Estates, California

Great gem! I called them last minute and they made cupcakes for my kid's basketball party, and they were delicious! You can bring your own container and buy their cookies! Awesome sanwiches. read more

I moved to the area last month and I have loved this place. I am partial to the breakfast burritos and the cookies, but everything else is good too. I see other reviews that say expensive, bad service and inferior food, but I would disagree. The staff has been friendly and I love the offering of foods and pastries. Just yesterday, we got delicious and cute Halloween cookies. I can't wait to take my parents here when the visit. Love it! read more

I've ordered 2 cakes from this bakery over the years. Not the best but they looked okay and it was convenient. I went in there today to see if I could order donuts along with the cake/cupcake order I wanted to place for my daughters 1st bday party. I asked the girl behind the counter (who was nice) if I could possibly get the glaze donuts that had chocolate frosting with another color that they already have along with my upcoming order for the birthday party. The answer from the girl behind the counter was a strong NO. This was after she went in the back to see if the owner would okay it. She told me I would have to get the donuts that come with the white or pink frosting. Apparently it is too difficult for Mayer's to add an already made frosting to a different donut. I guess they'd rather lose a 300 dollar order instead of go out of their way just a little to help a customer. read more

We've been heading up the hill for donuts at Mayers for several years. A while back I started adding breakfast burritos to the order and they were solid. Then we noticed digestive issues afterward and stopping getting them. Last weekend my wife was there and assumed maybe it was a one-off occurrence so she ordered a breakfast burrito and...you can guess how this ends. How hard is it to ensure your food is of high enough quality that you are not poisoning people? You've got one job: Don't make your customers sick! read more

I hadn't been here for years but used to buy family birthday cakes here. Was in the areas so decided to get my favorite, Parisian Torte. I was very disappointed because it wasn't even close to the quality it was before. Also not happy about paying $40 for a cake that wasn't even close to what I got in the past. read more

Have been going to Mayer's for my birthday cakes for over 30 years. I went in today to order a 10" cake ($35) and asked to have them pipe a "Snoopy" on for my grandson. They quoted me $98!!! New owners no longer care about the customer. Do not go here for custom cakes. Torrance Bakery and Amalfitano's will do a better job for a reasonable price. read more

Came here to get a cake for my Mom's birthday, ordering a week in advance. I was quite disappointed. The inside of the cake was fine: little dry but flavorful. The outer portions of the cake were terrible though. It was hard and nasty: all the texture of chocolatey tar. The worst part is, when I brought up the issue, their "reference cake" of sorts was completely different in texture yet they denied that it was any different. Overall, I would not recommend this bakery. The service was pathetic to put it bluntly: Not even the guts to admit their wrong. Furthermore, for its price I could have gotten a much better cake. read more

Worst experience in any bakery in my life. Not only do they not care about you as a customer, they lie and try to milk more money out of you. If you make an order for cookies, make sure they put every single detail in writing. If it isn't written "decorated" then they will leave your baked goods totally plain when you pick it up. Even if you had a discussion prior to purchasing, every detail must be written or it will not be honored. Do not let them do anything or promise anything without written proof. They will try to charge you for every little thing. No sense of customer satisfaction, and the owner is seemingly a major penny pincher. Had it been our mistake, it would have been fine. The issue is that the product and price was misrepresented, and we were still being asked to pay up or go home. Lesson learned. Just avoid this place. Highly NOT recommended. read more

Sunday morning is usually a good time to have a donut! Mayer's prior reviews seemed impressive enough...so here I am. Even before I get in the door, I have two groups of people "cut me off" on the sidewalk just to get in the door ahead of me. So sad that people can be in a needless hurry. Why do I say needless? Simply because once they are inside and are being helped (and I'll use that term loosely), they just stare at the showcase filled with (stale) baked goods. It's like they were in a trance. Not one customer, not two customers....3 customers....just staring. It was like something out of a movie where time stands still. The 3 groups finally make their decision. The first group decides on a cake. The clerk totals the order and "oh wait" can I have a cookie. The clerk totals the order again and "oh wait"...(this happened 5 times!). Turning to the second party that wasn't ahead of me until she cut me off at the door, they're still deciding...and after 5 minutes, "I want 1 chocolate cupcake". Hey, where's the "please"? And as soon as her order is filled, the clerk turns his back on me - knowing full well I had been waiting patiently whilst that prize chocolate cupcake was being chosen - then he waits on another party who just happened to walk in the door. Well, after all, he was at the far end of the counter where the door is. Why would he want to walk all the way back (7 steps) towards the rear end of the counter to take my order? Sure enough, he serves ANOTHER party who walks in the door before coming back to me, however, finally he asks me what I want. (After I left, I realized that he and I didn't have the same ethnic background - and that all the customers who he served before me and after my arrival were all of his ethnic background. Hey, this is 2012! Was I being racially profiled in a Bakery? I mean, yes, I certainly look mediterranean - and have been mistaken by TSA as being of Eastern Mediterranean descent and have been pulled over by airport security for a second screening - however, this is still just a Bakery...and I only want some donuts! Being that I worked and traveled around the world for most of my career, I rarely see people as ethnic anymore - everyone looks the same to me...I'm thinking that is why it didn't occur to me til now that I was being profiled...OH well - I digress! I place my order: 1 Raised Glazed Donut - 1 Raised Chocolate Frosted Donut - 1 Cranberry Muffin. The clerk asks again, "What kinda donut?" 1 Raised Glazed Donut and 1 Raised Chocolate Frosted Donut"...and "A Cranberry Muffin, please". He replies, "Is a bag OK?", Me - "Yes please". Clerk, "Uh, what came after the glazed donut?" Me - "1 Raised Chocolate Frosted Donut and 1 Cranberry Muffin please". Clerk reaches under the counter for a donut and says, "2 donuts. Anything else?" ME - "YES PLEASE! 1 Cranberry Muffin - PLEASE". He reaches into the showcase again and closes up the bag. He rings it up and announces, "$3.50". I hand him a five and place $1 in the tip jar as an act of good faith (obviously there was some bad karma in the bakery and that was my way of getting it turned around.) Clerk glares and hands me my change silently to my words, "Enjoy your afternoon". I come home to a gleeful pair who are excited to dig into the donuts and muffin. The donuts are stale!!! We are talking DAYS old - not the 1 day old special. And the muffin is a rock hard very stale "CHOCOLATE CHIP". Yes, it's out of the way, however, Mayers is getting a visit later today....with the returned baked goods (or should I say baked-bads?) That will be my final visit to Mayers (unless they take the opportunity to provide me with a gesture of excellent customer service....). Stay tuned! read more

I had excellent service from the young high school ladies that work here and they welcomed me right when i got through the door, however, when i was ordering a cake the manager was very impatient with me and rude. read more

Their hot cross buns are dry, firm and lacking flavor. We purchased several trays at 8am for a meeting and although they were just baked they were terrible as well as expensive, very disappointing. It's certainly not the same product from 5 years ago. Two stars bc the almond coffee cake was good. read more

WORST. BAKERY. EVER! I was from out of town and in the area for my wedding. This bakery was recommended as a good local bakery to get a wedding cake from. I emailed them a picture of exactly what I wanted and they confirmed and assured me they could make the cake. It was a simple layer cake with three colors of frosting for each layer in our wedding colors. Nothing fancy as my now husband and I are more modern and don't favor cakes that look like hat boxes. They said there would be no problem and to pick it up the day before. When I arrived at the bakery the cake they gave me looked like the work of a 13 year kid! It was 8 layers tall, leaning, and they has used a frosting that melts so all the colors were running together. The cake looked like it was crying. They set it in an open box with no top to protect it and had had it sitting out for a while. The woman at the counter said it would need a refrigerator and must be kept cold because the frosting melts, which it already was because of the running colors. Needless to say I was shocked! Who is the world makes a wedding cake with frosting that can melt and run!?! Not one person from the bakery ever called me to discuss using a frosting that melts and it was not what we talked about on the phone when I order the cake nor was disclosed when I emailed they the picture. They never said they were having trouble with the design, which was really simple. I had to prepay the cake for them to make it, so was forced to take it because they refused give a refund. My MOH and I tried to figure out how to make the thing work, but couldn't as it got worse and worse without a refrigerator (again I was from out of town and at a hotel), so we gave it away to some homeless people on our way to the grocery store. The vanilla cupcakes we got at there were a lot better than the wet mess that cake was, but it certainly wasn't the wedding cake I had envisioned. Please let this be a warning to future brides to be very careful with this bakery. They employ armatures and they don't communicate. They will steal you blind. They completely ruined my wedding cake! read more

I've been purchasing and eating Mayer's Bakery cookies, cakes and bakery goods since we moved here 22 years ago. They continue to make quality cakes and bakery items I grew up with in the 60's and 70's. Mayer's is a family bakery and has that small town feel, you can come in and order cookies for your child's class and pick up a fresh croissant for yourself as well. My kids grew-up on Mayer's birthday cakes, valentine cookies and much more. Mayer's represents part of what's special about living and shopping local in Palos Verdes. read more