I have never left a review before but this small business, I wouldn't recommend. The guy up front…read moreMisha, is rude whenever you have any questions about pricing which are super high for a tailor shop in Kansas City, the business is super small, outdated & crowded. Has dogs in the business which is unprofessional. I'm allergic to dogs and there's 2 dogs from what I could see hanging out and around everyone clothes. Do NOT recommend.

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

A fantastic and friendly spot in south Olathe! I had to get some clothes looking great for a…read morewedding I was performing the ceremony at and I couldn't have been happier with the results! Speedy clean and reasonably priced!

Ready before the scheduled time which was fantastic because I was leaving out of town. The price…read morewas great, I would definitely recommend and go back.

I worked with the team at Lucia's Sarto for tailoring my wedding dress and I could not recommend…read morethem more! Before my first appointment, they gave me instructions on what to bring (like my bridal shoes and undergarments). During the appointments, they always took pictures/videos (that they then sent to me) and took the time to explain each piece of the dress with regard to what they recommended. However, they were never pushy and let me make my own decisions with what I wanted done to the dress. On my final appointment, they recorded a video on how to bustle my dress and gave instructions on how to zip it up. I thought the price point was very fair and I appreciated the fact the appointments were never overly long.

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

These guys are the best. They are professional and they are supportive of veterans. My clothes and…read moreuniforms always came back as I expected and whenever there was an alteration mistake they fixed it immediately. I recently moved so I stopped using them, but I would certainly use them again in the future.

They answered every question I had...and there were alot. The customer service to work out a…read moreschedule that worked for us. I appreciate people who go above and beyond to meet the customers needs. I would recommend them to my mom, my friends, my co-workers and to anyone who would want to know!

horrible service. I came and requested 14 shirts to be dry cleaned and NO STARCH! 5 days later I…read morepicked up shirts and shirts have been completely ruined with a heavy coat starch. Now I am out almost $800 because this establishment ruined my shirts. The owner did not accept accountability ,instead she decided to argue with me. I highly highly highly do not recommend this place, and I will be reporting this business! I wish there was a negative rating for this place!

They always get my uniforms done how I want them. And they cowboy starch my jeans nice and crispy…read more Highly recommend.

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

The worst experience. I took in a brand new pair of white jeans to get them hemmed. I asked to keep…read morethe original hem. The person helping me told me I didn't need the original hem. So, I requested that the hem be kept the same width. When I picked up the jeans I informed her that the width was not the same and she stated that they kept the original hem. They did not. The hem is roughly two inches different from when they were purchased. In addition, my white jeans were covered in cat hair (they have a cat that roams freely) and stains. I could not be more un-impressed and will never be back to this place. Also, I did take it to another tailor and they told me that it ABSOLUTELY can be done and is called a euro hem. Horrible communication and horrible customer service from you.

Great service and she does quality work at a fair rate. She does lots of business for local…read moreresidents.

I got my bridesmaid dress hemmed, straps shortened, and different bra padding placed all for a…read morepretty fair price. The owner was very nice, professional and very quick. She asked what exactly I was looking for, was very thorough in making the measurements and then told me she'd have it done within a week. I was very grateful because I had procrastinated in getting alterations and needed it done quickly. When I came back, I paid what was agreed on, and the dress looked and fit great! I've had alterations done somewhere else in Overland Park where I had much less done to the dress for more than twice the price I paid here, and the quality of the work was done very sloppy. Needless to say, I was very happy with the outcome of my dress.

Sharon took care of my pan, him alteration, quickly and professionally. The quality seem to be also…read morevery high. Very satisfied with my experience.

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.