I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

The owner is such a sweetie! Quick turn around on services. She can work with your schedule as long…read moreas it's reasonable.

I took a pair of suit pants and a suit jacket in to get tailored/hemmed and I couldn't be happier…read morewith the experience. They did a great job shortening the coat, so it fits really well now and the pants look awesome. It was also a great and affordable price. I will definitely go back for other items I need hemmed. They do only take checks and/or cash but that was no big deal at all.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

Julia is prompt, efficient and helpful. You get a text once your item is done and everything I got…read morefrom her was finished before the quoted time.

Julia did a great job with my son's suit alterations. She is reliable, fast, very professional and…read moreresponsible. Her customer service is excellent, and her prices are great too. I highly recommend her. Thanks Julia and team.

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars

I bring everything I need to Lucia's Sarto and they kill it every single time! I just recently had…read moremy wedding dress altered there and it turned out perfect. They are experts in what they do, the quality of their work is amazing. Highly highly highly recommend!!

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

I am amazed that this awesome place doesn't have any reviews yet! They were recommended to me by…read morethe bridal salon where I purchased my wedding gown. I decided to take in a very formal gown I was wearing to a wedding to test them out before giving them 'the' dress. I was blown away. They are getting all of my business for any formal or complicated alterations I need! I am a petite 5'1" female and there was a lot of this dress that needed to be taken in and shortened. They also put in some bra cups so that I didn't have to wear a bra. It doesn't look like much from the outside of the building, and it's not in the best location. But when you go inside, you can immediately tell you're in the right place. They have high end equipment and a nice space. It was busy when I walked in, which is also a good sign. The people here are well trained and know what they're doing. The man I worked with really took his time to make sure my dress was laying properly and would fit well with his adjustments. He reminded me to stand tall so that it wouldn't be messed up as he was taking measurements. They were also able to get my dress done within two weeks! They gave it to me freshly pressed and ready to go. Awesome service. I can't say enough positive things about this place.

HORRIBLE experience. My MIL booked a consultation for my wedding dress alterations and somehow they…read moredidn't book accordingly. Janet helped me into my dress and started pinning some stuff. I asked her to pin the underboob area and she just ran her fingers over it to "flatten" it out. She started pinning the bottom for hemming which was odd to me since the top of the dress should be altered before even looking at the hem... I looked down and noticed she snagged my dress! Front and center right on the top layer, I pointed it out and she scrunched her face and tried to smooth it over and just moved on like it didn't happen!? At this point all the red flags were glaring me in the face and I kindly asked "this is just a consultation, right?" And she scoffed and said "no, you're booked with me to tailor your dress." I let her know " I'm so sorry there must have been a misunderstanding this was just supposed to be a consultation." Then she proceeded to basically tell me I was wasting her time. I just wanted to get out of there as fast as I could. I feel awful after this experience. I left in tears with a snagged dress, I don't feel like she listened to me or tried to accommodate my requests. I would NEVER trust this place with any piece of clothing, let alone my wedding dress. I am so devastated and honestly livid. Don't go here

10/10 -- absolutely outstanding customer service. I walked in unannounced with a brand-new pair of…read morejeans I had just bought online that unfortunately had a ripped seam down the leg. Within seconds, the tailor took them to the back and had them perfectly repaired in under a minute, is it possible this tailor is some sort of wizard. What truly set this experience apart was his generosity. He only accepts cash, which I didn't have on me, and instead of turning me away, he kindly told me not to worry about it and to just come back next time I need anything. That level of skill and trust is rare. I will absolutely be returning and recommending this place to anyone who needs quality work done right.

I have been going to Eric for years. He's so courteous and helpful. Always prompt and honest…read moreabout his work.

I brought a dress to Lora in the spring that I needed altered in a weeks time. She was fast and…read moretotally saved the day for me. My bust had to be taken in as well as the waist. Turned out great! I paid $40 for the work and I've heard nightmares of people paying basically the price of their dress for alterations.

I went to Laura's for a simple alteration on a brand new skirt (tags still on). She asked for 3…read moreweeks to complete the job. I called 3 times yesterday to ask if it was done - no answer. I stopped by on my way home and she hadn't even touched the skirt despite it presumably being ready the next day. Nonetheless she said it would be ready on time. I came in the next day to pick it up after it was finally ready. I brought it home in the garment bag and noticed it had ink stains all over it. She didn't bother to tell me that she stained it, nor that she tried to get it out and left a water stain as well. Horrible service. Accidents happen but not informing a customer is inappropriate and poor business.