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    Maxx Save - Dallas

    3.5 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    Nordstrom NorthPark Center

    Nordstrom NorthPark Center

    3.7(188 reviews)
    5.4 miNorth Dallas
    $$$

    As always, I've had another 5 star experience at Nordstroms! As a long time customer at Nordstroms…read moresince 1996, I've shopped almost exclusively at Nordstroms-- first in the Chicago area and continuing to Dallas 3 years ago! Let me tell you, I haven't been disappointed in the level of quality service and care in all Nordstrom stores I've shopped in, but for now I must give a shout out to Brenna who is a manager in Bazille, the 3rd floor restaurant. Brenna has a sixth sense about her and can feel when someone is in need of assistance. The other day I was having lunch after being home and hospital bound for 3 months. To say I was anxious is an understatement! Her familiar face made me feel like everything would be okay. After having a most delicious lunch, I was ready to leave.... And who do you think was right beside me? Brenna was there walking me to my car, helping to get my walker folded, and giving me a "you'll be just fine hug"! Let me say that the bonus to my story is not just the excellent shopping I have available with every Nordy's experience, I have made a new friend! As a "newbie" here, I'm back in my comfort zone!! Thanks Brenna!

    I came here in search of boots, which I knew might be a lost cause because it's already March and…read moreboots are being phased out of stores to make room for Spring and Summer items. They had a few sales racks but nothing in my size. Nordstrom is always a beautiful department store and I appreciate how the sales reps are helpful and available without breathing down your necks you really are never bothered. While I was there the gentleman offered to measure my foot because I mentioned that my size seems to go up an down all the time ever since Covid. I assumed it was because I was barefoot a lot more due to being home more. He said that could be it, but that shoe makers are starting to come up with their own sizing (like vanity sizes in women's clothing). He did he often wears a different size depending on the shoe maker. That was a nice tip to keep in mind.

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    Nordstrom NorthPark Center
    Nordstrom NorthPark Center
    Nordstrom NorthPark Center

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    Dillard's - Vintage Otis Escal-Aire, Dillard's NorthPark Center

    Dillard's

    2.6(83 reviews)
    5.6 miNorth Dallas
    $$

    I had a wonderful return experience at this location! The manager, and 3 clerks helped me…read morethroughout my shopping trip--they were all very professional and helpful. Dillards policy is the manager can approve or deny any return with tags unattached, so I treated it like a request (not a demand) and kindly asked if I could make a return--as I said the tag was off the item, but it was unworn, I had the tag with me, and I had only purchased it 4 days prior. Based on people's reviews I thought it would be difficult, but it was super easy-breezy. Pro tip: I was kind, courteous, unassuming, and I told them the dress was beautiful it just didn't fit my style (which is true) and I thanked them like crazy for their help. Shopping wise, I found this beautiful Free People dress afterwards and the lady who helped me find the right size (I was torn between 2 sizes and she helped me narrow it down) was super helpful. The dress is 100% cotton and feels high quality, so to me it was worth the price. This location has a lot of 100% natural faber options--I was impressed by the selection of 100% cotton and linen options too. Important takeaway here: If you are demanding, impatient and rude to people, you will have a bad experience no matter where you shop. Treat people with respect and compassion, and you'll have a great experience.

    Summary: On Thursday, 2/19 around 2:00 PM at Dillard's NorthPark, a manager confiscated my phone,…read morerefused to come down to return it or explain why, and handled the situation in a dismissive, disrespectful way. I walked away from an intended $750-$1,000 purchase and will not return to this location. My family and I have shopped Dillard's for decades and have spent thousands of dollars over the years at numerous Dillard's locations across the country. NorthPark has been my primary Dillard's location for years now. Over the years, I've built relationships with multiple sales associates at this store and other Dillard's locations. I came in for my normal seasonal shopping, trying on a large stack of items with full intent to purchase in the ~$750-$1,000 range. I intentionally came on a weekday afternoon because it's typically low-traffic and makes it easier to shop and try items on without being in anyone's way. The store and department were essentially empty. I was shopping across the men's floor and had a fitting room in the Men's Big & Tall area because I have a go-to fitting room there that's larger and has a chair/bench. I was actively in the middle of trying everything on. I stepped away for a few minutes to grab a different size after telling the associate I would be right back. I left my personal belongings in the fitting room (my wallet, key fob, AirPods, my own clothes/jacket, etc.) because I was returning immediately. I was still mid-try-on and even wearing items with tags on when this happened. When I came back within about five minutes, my fitting room had been completely emptied. I asked what happened and was told the manager, Kenny Harris, cleared it out because there were "too many clothes." Behind the register, I saw a pile of merchandise with my personal jacket literally sandwiched in the middle of it, but it was only part of what I had originally selected. I later found out another pile had been placed in a different location. This was clothing I had spent 45 minutes to an hour pulling from around the store to try on and purchase. But my phone was gone. The associate told me the manager had confiscated my phone and had it in his pocket. I then stood there waiting over 10 minutes for the manager to come down, return my personal property, and explain why this happened. During that time, another associate who has helped me in the past also started looking for him around the store because she also couldn't understand why a manager would confiscate a customer's phone, especially when my other personal belongings were left behind. The associate called again and was told the manager was "busy," would not come down, and that if I wanted my phone back the associate could go upstairs and get it. Think about how insane that is. I'm a paying customer, my personal items are mixed into piles behind the register, and I'm being told to go upstairs to retrieve my phone from a manager who took it. I went upstairs with the associate. When we reached him, he appeared to be casually chatting with other employees and did not treat the situation as urgent. He handed me my phone with a quick "here," refused to discuss the situation ("nothing to talk about"), and spoke to me in a dismissive, disrespectful manner. When I asked for his last name so I could document the incident, he became visibly offended, raised his voice, and said he was the manager of the whole store. He continued to refuse any discussion, repeating that there was "nothing to talk about." I walked back downstairs, changed back into my clothes immediately, and left, walking away from the entire purchase. Whatever their internal policy is, confiscating a customer's phone and then refusing to come down to return it or explain why is completely unacceptable. I will not be returning to this location. If you value basic customer service and professionalism, I'd recommend ordering online or choosing another location. Otherwise, shop with retailers that still prioritize service like Nordstrom, Neiman Marcus, or Saks.

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    Dillard's
    Dillard's - Third level elevator hallway, Dillard's NorthPark Center

    Third level elevator hallway, Dillard's NorthPark Center

    Dillard's

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    Maxx Save - Dallas - discountstore - Updated July 2026

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