We have used Tim's services and products before (the R.O. & water purifier-all excellent. This time we called the warranty plumber on our water heater because the water was running cold. The warranty had run out but we asked the plumber to come out. The plumber quoted us $1,400-$1,600.00 for a pump and a part to go under the sink. This was just before Thanksgiving with the holidays. We could not afford that price!! I looked at the water heater and asked a neighbor who also had MWS RO filter and if Tim would, perhaps, give a better quote. Our neighbor was certain of it so I called Tim. Tim came out, gave a quote $1,000.00 cheaper and performed the job. We are very pleased with our hot water! Thank you, Tim! We won't hesitate to call if a plumbing, heating issue should arise again! read more

Seems like a theme here. He was very responsive when he installed it a few years ago. Recently, I had an issue with the system and submitted a request through the website. Tim responded with what the problem was and his solution. Then he went silent. Text, call and he finally responded to me on messenger. Said he would be last week and never showed up. Gonna have to find someone else now. Save your energy and find someone else who will actually show up and follow through. read more

Amazing service and so informative at the install. Great prices and the customer service after the install has been fantastic as well.

The instal was good, but now I have a warranty issue. There is a small leak where the top connects to the tank. I have called and texted him numerous times. Twice he texted back and said he would be by the next day. Both times was a no show, not even a text to say he can't make it. The third time I went on their web site and put in a warranty request. He texted back and said he would be there the next day... No Show. It has been about 6 weeks now, all the while it was dripping. DO NOT HIRE MAXIMUM WATER SOLUTIONS to instal your water softener. read more

Tim and his son were prompt, helpful, and priced competitively. They replaced our old unit (​from another company) in less than 2 hours. ​We are happy with their service and are thankful for their professionalism. ​ read more

We just had a water softener and filtration system put in. Tim was awesome. He responds very quickly and answered my many questions! He was on time and explained things very clearly. We definitely recommend this family owned business. We plan to get our RO system set up next! read more

Maximum Water Solutions - Water Purification Services Near Me

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I would not recommend Maximum Water Solutions due to their false warranty, lack of transparency, and below par response. Less than a year after having my water softner installed, an error popped up that I couldn't resolve. At first, Maximum Water Solutions said to restart it, which I did but thay didn't resolve the issue. Then said they needed to order a part for it. After that, they stopped answering my calls, returning my emails, and even blocked me on social media all because I was trying to get my moneys worth of what I bought from them and what they promised. They do not hold up to their warranty, nor did the equipment last more than a year. their advertisement for Veterans is inaccurate as well since I am a veteran and experienced this with them. read more

"Great until it Breaks" Very courtious during your purchase, even good pricing, until you need service. This owner only wants new business and nothing to due with future service calls. Be aware of best pricing as i would recommend someone else that wants all your business as these units will eventually break. read more

Where do I even begin with this company??? Let's start with Tim. This man is by far the most upstanding, caring, and honest/fair businessman that I have ever met, and that is saying a lot as all I deal with is business people in my role at work. This man genuinely cares about his clients and doesn't just treat people as a paycheck. The relationship doesnt just end when the system is installed and deal is done. This man CARES about his customers!! Next, let's talk about the product. WWWWOOOOWWWW is all I can say. This product is far superior over the competition, and the warranty is NEXT LEVEL. I am a hard individual to please, but this product checks all boxes and the ownership is next level. HIGHLY RECCOMEND!!! Thank you, Tim!!! read more

Tim and Joey installed our water softener / whole home filtration along with an RO system and we're thrilled with the job they did and products that were installed. They are both very experienced, highly knowledgeable, professional, and seem like all around good guys. Even got some tips from Tim on using the new system to wash our vehicles and by the time they left we felt extremely comfortable using our newly installed systems. We'll be calling Maximum Water Solutions to replace our ancient water heater in a month or so and couldn't be happier that we found these guys online. Highly recommended. read more

Where do I start? MWS is my new go to for everything water softener / RO systems. Tim was very responsive from my fist reach out, he listened to what I needed, had solutions that fit my needs and made recommendations on how to move forward. His time and attention gave me the information I needed to make the right decision about the water for my entire house, including the water my family drinks every day. MWS kept the process simple and the pricing for the equipment and services were very reasonable. MWS isn't the biggest operation in the valley, as they are a small family run business, but they are one of the best. You won't be disappointed. read more

Tim is awesome. On time.very knowledgeable and explained everything to me. Cleaned up after. Great communication throughout the whole process. ***** read more

Very disappointed in Tim's customer service!! he is very knowledgeable and the work was completed without problems and the price was good but he insisted on payment with either cash, Venmo, or Zelle and then he wouldn't give me a receipt. I've tried to call him 3 times and sent 3 messages and he will not return my attempts. all I want is a receipt for the work. what's going to happen if I need service on the system from him and what about the warranty! read more

Highly Recommend. They are very professional. Did an Amazing and Execellent job. Resonable Price . read more

Maximum Water Solutions - I HIGHLY Recommend this Business. Amazing job and very resonable price. They did super Amazing and Execellent work. Very professional . - Water Purification Services Near Me

We purchased a Water Softner from Tim & his dad Joey Dial. The price was good., They arrive to my house on time. Water Softner work great.

Really disappointed with Tim and this company. I am at my one year for my RO and water softener and I reached out to him 3 weeks ago about getting my RO filters replaced. For 3 weeks I had to continuously text him to get a response and finally we settled on an appointment for April 3rd between 9-9:30 AM. Surprise surprise he no showed. No text or call or any communication that he wasn't coming. Honestly should just tell people at the install that he will take your money and all customer service after the fact will be non existent. Looking at the one stars reviews, the little to no communication after the install and no shows for appointments seems to be a pattern. Buyer be ware. I have been recommending this company to all my neighbors and friends. He actually did my buddies house but I will no longer recommend. Great example of taking a loyal customer and turning them into detractor. Not a good way to run business. read more

Highly recommend this company! Was on Facebook and Tom had responded to someone so I shot him a message. It was off hours and he took the time to help and came out the next day. I was totally blown away by his willingness to help us and went above and beyond. We will be using them moving forward. read more

Work seemed to be done well. Price seemed OK. But, could not get him back for a needed follow-up appt. Tried, but no responses.

Highly recommend Maximum Water Solutions. This father-son duo is very professional and their work is top notch. They installed a new water softener system on my home and I was new to water softeners. They respectfully answered all my questions and after having this system for a year I haven't had a single issue! read more

I replaced my entire system with these guys and paid over $1,100. Three days later I started having issues with it when it went through a cycle, making hard knocking sounds and waking up the entire family at 3:00am. I messaged Tim immediately with a video and it took them days to respond. After weeks of back and forth, they finally told me our water pressure was too high. This is something I cannot adjust myself and they should have tested when installing a new system. I've been patient and it's been months because they "cannot find the time to come out my way" I'm south of Cave Creek, but they sure were quick to show up when I wanted to spend money on a brand new system. Horrible customer service, cannot get a call back on their phone line or messenger because they know it's me and they dont want to help. Now I have to call around to another company to finish the job that these guys started. I've even offered to compensate them to come out and fix the issue!! You can buy a system from anyone, it's customer service that keeps people - Would absolutely not recommend and will be working to make this known until it's fixed :( read more