After spending tens of thousands to fix the falling retainer walls and cracking moving pool deck…read moreand finishing the stucco job that Bobby never finished NOW my pool lights aren't working. my pool is not much over a year old. bobby and Trinity took my just under 250 thousand dollars and ripped me off with the worst construction and not even the pool lights are quality I paid for TOP quality and was ripped off by horrible work. potential pool buyers BEWARE! and if you like email me and I'll show you.

They broke my irrigation system. Owner peeped through my back windows. Let his dog into my property…read morewithout permission and didn't clean up after it. The decking they poured, is all messed up. Water collects in spots when it rains and then goes onto my back porch. Ruined my sod replaced it with mulch crappy mulch. Changed my design after collecting additional funds for concrete, then shorted me concrete. Structures are uneven, stucco work is poorly done. New pool equipment installed had leaks. Told the owner when they installed and they left it. Ended up calling another more experienced and ethical pool company to replace. Issues and concerns have been raised to this company via email and they have failed to do their jobs. When they received all the funds the owner decided to try and force us to sign documents accepting the condition the tiles are in. When we refused to sign he pulled his crew off the job. They was supposed to seal the tiles around the pool and refused to do it and sent an email stating they are finished. This company has caused a significant amount of damage and refuses to fix any of it. Be very weary of this company

The Bearded Pool Guy was great (love the name too!). He came to my place soon after I called,…read moretrained me on using my existing vacuum system (which was what I needed) and was very patient in doing that.

Our former pool service retired, and sold the company, so we scrambled to find a new service. The…read moreBearded Pool Guy came highly recommended, so we decided to hand the maintenance of our pool over to RJ. It has been about six weeks, and we are very pleased. We thought our former company was good, but RJ is better! More thorough in cleaning, more knowledgeable about pools, water quality and equipment. We use our pool a lot, and it has never seemed so crisp and clear.

Called this morning and they were here within a few hours. DE filter was not working. Can not…read morethank Taylor enough. He fixed the problem in record time and explained everything. Very reasonable charge. I will definitely be calling them for any furure problems.

They were responsive to my request for help regarding an unknown problem with our pool pump…read more Despite my sabotage of hiding the remote to our pump, Derek diagnosed and fixed our issue in that one trip. You guys are awesome!! Thank you!

This year, I probably had the greenest pool ever seen! I was wrought with sediment from not…read morecovering it 2 years ago and never opening it last year. So this pool was not used for 2 seasons! I tried opening it myself, with too little knowledge and spending too much money on chemicals. The white flag was eventually drawn and a "professional" pool service was called in. They worked on it for 2 weeks with absolutely no change. They too drew the white flag and was never seen or heard from again. I was referred over to Classic Pool Services from a friend. Ben took a look at the pool, smiled and said, "We can turn this around." It was the confidence in his voice that reassured me, when it seemed like a lost cause. His knowledge and expertise was evident as he skillfully assessed the plan of attack and, over time, put that plan into action. Ben was also very courteous in letting us know when he arrived and what he would be doing. And then upon leaving, he always mentioned when he would be back and what the next steps he would take - assuring us that the plan was on track. Classic Pool Services really cares about doing the best job possible, and it shows. It did take a few weeks to get done, but he's helped us reclaim our pool and another summer of pool time memories for the family! Thanks Ben!

I would highly recommend classic pool service to anyone. They are fast acting and reliable. Ben and…read morehis team are really friendly too!

Excellent on time service giving true diagnosis and arranging for equipment pickup and rapid…read morerepair. Very pleased.

From the owner: An oasis of calm maintained to perfection; enjoy clean, clear waters all year long with us by your…read moreside.

I called these folks on a Saturday. Talked to Barbara and set an appointment for a Monday. Sure…read moreenough. They kept the set appointment. Her husband Nicholas had our hot tub figured out in an hour. Parts ordered and installed a week later. Very happy with their service. They are our go to now. Thanks y'all for everything.

Mike is a nice enough guy. I was referred to Gruene years ago so tried using them again only to…read morefind out they've been removed from Thermospas recommended repair list. Long story short he installed a balboa controller that would only handle 4 pumps, problem is I have 5 pumps and a blower motor so I would have to have no blower motor and one of my seats not working or the wave on the lounger. Told me I had a blown #2 pump only to find out after Bell Pool and Spa actually repaired everything Mike didn't have power to the pump, thus not working. End result was he gave up removed the balboa controller and reimbursed my money for the new controller and left me with a NON working spa. All this after I think 5 different visits to the house to try to get the controller working. I would recommend Bell Pool and Spa that actually fixed my spa.

We have been in the pool for several months since completion and I wanted to thank the KZP team for…read moreaddressing things. No real big issues and the pool has been a added pleasure for sure. However there are some updates minor things that have occurred since we have been swimming: 1. A pipe cracked after the cold weather and even included the actual pipe for connecting the hoses to it. (Replaced entire components free of charge since having the LLSP coverage/1year warranty-highly recommend!!! 2. The vacuum was not suctioning well-replaced connection and took out extra weights for water tube for vacuum (last week) 3. Pool light flickering-came out to fix right away 4. Assisted with calcium build up-told me what to buy and showed me what to do 5. Check the auto fill due to overfilling-came right out to fix The only negative I have is when doing the quarterly LLSP I haven't seen a report for quality of items, chemicals added, updates on what they've done. However, the last visit with the female and male personnel (last week) were outstanding and was showing me everything in addition to addressing concerns. I appreciated them doing this and hope they get made aware that they did a great job! Overall experience with KZP has been great! No complaints and don't regret any decisions made by going with this company...true to word every step of the way! Yes, may not be cheaper than others but please review the "quality and warranties" when reviewing the contracts. Definitely do some research prior to signing, learn which equipment is one versus another, structuring of the pool (pipe installed) etc. Understand the reputations of companies, Ie, Houzz app, BBB, google reviews etc. We plan to renew warranty as we have had several things happened and want to be covered as we have experienced great service for getting items addressed and can only imagine the cost if not covered.

These guys are supposed to be the best in San Antonio? Not even close! I had an appointment for…read moretoday and they did Not show up during the assigned time slot. I called to see what time they were coming out to the house and was told next week. The appointment had been pushed out. Asked why nobody called to tell me this? No response whatsoever. . It took about 10 plus service calls to finally figure out what was wrong with the electrical operating system. It turned out to be bare wire, in plain sight, to fix the problem. These people are not at all what I expected from a pool company that was supposed to be the best in town.

Highland Grove has hired several pool service companies. It wasn't until we hired Cayman Blue…read morePools that we were happy! They have cleaned up our pool, repaired the operating system and it looks better than it has in its history. Outstanding service.

Excellent service, pool looks great! Will definitely use his services again. He is familiar with…read moreall cleaning aspects as well as pump & motor knowledge.

Brandon provides great customer service, has a ton of knowledge, and affordable pricing. I tried 2…read moreother companies; before coming to yelp and finding Patriot Pool. Brandon follows through on what he says and is very professional. Do not hesitate to give him a call, you will not waste your time.