The owner of the New Hope location was absolutely amazing to work with. He was honest and very…read morefriendly. I will never sell or pawn anything anywhere else! Check out We Pay More Pawn. You will not regret it!

We Pay More Pawn... This company sells their stuff heavy on…read moreCraigslist, five pages as I write this. I called about a seasonal item and agreed on a price half of their listing price... it was a weed wip. Their staff asked me to call back in two weeks, nov 1, to complete the sale and give them a chance to sell. They would not honor the deal, and even confirmed the conversation. Glad I called first and did not drive across the metro. Just be careful when dealing with these guys.... From the 3 to 4 negative reports below, just deal with caution.

Score of the day! Thank you Cheyenne! She helped us find the perfect gift for my husband. A GShock…read moreGland Rangeman!

Do you want to stand around for a long time and not get helped? Then go here. I went in to spend…read moremoney, and the people steadily helped people that came in after me to sell things and ignored me. Never going back

Agreed on a price out the door for a game over the phone and when I showed up to purchase the game…read morethey tried charging more then the agreed price and would not honor the price. Very schetchy sales people and extremely poor customer service! People be aware of terrible and dishonest service.

the customer service was so bad i went in to sell some games and they worker said 28$ for the games…read moreand he asked for an id but I'm a teen so I don't have one so I went to get my cousin from the car and we came back in and the deal was about to be done then the manger was being an asshole and said if you don't have a id then no and as I was walking out he said they can go sell that shit somewhere else and we just walked out but again the manager is a complete asshole.

I've never had an issue with staff , policy or merchandise…read more Only had an issue with a purchase once , i called, took it in and left in a hood mood.. In short; This crew Rocks

I absolutely love that the staff was wearing masks and were concerned about our safety. The line…read morewas a little long but the staff were quick with their work so the line went by fast. One of the employees Torre was incredibly helpful, kind, and intelligent. She's a great employee because she's great and fast at her job. When I was confused she would kindly help me understand what we were confused about. She was absolutely amazing and made my experience there a good one. Another employee Felicia at the other desk was in the front and she was amazing with her customers also. She had a great sense of humor and was hilarious. I can tell they're both hard workers and are doing a great job at their job.

I came in with a stamp collection I got from my grandma. I believe bill was the one who helped me…read more I got evaluated for $70 worth for my stamps and walked away. He was upfront about the worth which I appreciate, but I don't appreciate it when they told me to use these stamps on letters when I had the intention to save them and wait 50 more years. Honestly I felt good going in they were friendly but if you decide not to sell with them expect them to tell you lies and just take it with a grain of salt and go with your gut. If you want to wait and keep your stamps then do it. Don't let them convince you otherwise.

Generally the lower priced auction items can be a good buy. I will caution on the higher end items…read more, particularly (Wash/Frank )you may think you are buying and getting a good deal however it may not end up to be. Look out at L/P's. I have had a number (10-12) purchases expertized that did not match the description. I'm just saying, BE WARE

Visited store again on Tuesday. 9-30-25. Once again Mark & Jada assisted me with a purchase. As…read morealways their collective service was superb . Pleasant, respectful & understanding of my needs. 2nd to none. Brian was very fair as well. No doubt i shall return again sooner rather than later. Thanks To Your Entire Team.....Regards Mr. Lee

Bought Samsung tablet online. Best price on internet. Had some questions regarding condition and…read morethe communication was fast and accurate. Shipping was fast and well packaged. Good company to do business with.

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.