Score of the day! Thank you Cheyenne! She helped us find the perfect gift for my husband. A GShock…read moreGland Rangeman!

Do you want to stand around for a long time and not get helped? Then go here. I went in to spend…read moremoney, and the people steadily helped people that came in after me to sell things and ignored me. Never going back

Do not bring in corded power tools as they're not taking them anymore. They really need to change…read moretheir advertising about buying tools. Tell people what you don't take so you're not wasting our time and money bringing in things you just decide to no longer take.

Avoid this store unless you enjoy being misled and disrespected…read more I stopped in to ask if the items I had were something they'd be interested in buying. I had pictures, detailed information, and a solid conversation with an associate who confirmed, "Sure, we would buy those!" They even looked up the value while I was there. Two days later, after loading everything onto a trailer and driving 30 minutes in traffic, I returned to the store--spoke to the exact same associate, with the exact same items, and the story completely changed. They waited until everything was unloaded before pulling the switch. No explanation, no courtesy, just a waste of time, gas, and effort. And then it went from frustrating to flat-out absurd: I was accused of vandalism and the police were called. For what? Expressing my frustration? Loading my items back onto the trailer? No returning their cart to the entryway from the parking lot. It was humiliating and unnecessary. The Anoka Police viewed the security footage and was like..."What a waste of my time." I could not agree more. This wasn't a miscommunication--it was a lack of integrity and professionalism from the HEAD - down. If you value your time, energy, and basic human decency, consider going anywhere else. The "Head Roach" clearly is better suited for sewers than customer service and sales. Suggestion: Treat people with integrity, Pawn't Waste Your Time America.

I just want to say that Jessica was there and she helped me she was very fast and thorough she knew…read morewhat she was doing she's very friendly and she should get away these guys are really good that they'll consider pretty much anything and everything and I'll discuss with you why if they can't accept it or if they do but they do try to do everything that they can and Jessica is really sweet and I felt bad because I came there like five to six and I'm sure it was on a Friday she wanted to go home but she's like no you're fine you're fine I feel so bad but she got through quick and she's very very nice very thorough she knows her job well!

I was in a position where I needed to pay my rent and I didn't have enough money. They were very…read morenice to me and then the riots happened a nightmare. They lost everything but they still tried to find me the same ring online and gave me the amount I even paid for it. Who does that??

Agreed on a price out the door for a game over the phone and when I showed up to purchase the game…read morethey tried charging more then the agreed price and would not honor the price. Very schetchy sales people and extremely poor customer service! People be aware of terrible and dishonest service.

the customer service was so bad i went in to sell some games and they worker said 28$ for the games…read moreand he asked for an id but I'm a teen so I don't have one so I went to get my cousin from the car and we came back in and the deal was about to be done then the manger was being an asshole and said if you don't have a id then no and as I was walking out he said they can go sell that shit somewhere else and we just walked out but again the manager is a complete asshole.

I have only purchased at Pawnworks. I have always been treated with courtesy and respect…read more The employees are knowledgable and very willing to work with you. Plus, the same employees are always there. There is very little turnover in staff which to me signals a well run store that treats employees well, as well as customers. I recommend this shop. I have been to other pawn shops and to me, they seem over priced, unfriendly, and run by a corporation only interested in the bottom line.

Cool place! Their jewelry selection is great. They're willing to work with you too, especially if…read moreyou're buying more than one thing.

Great! I pawned my…read morecar there for $2,000. The employees greeted me and took care of me very well. Also, the shop looked clean-nicest pawn shop I have ever went to!

Terrible to do business with. Wanted a deposit of 250 for a gun and I left them with 500 to show my…read moreintention of buying. Now the fuckers won't give my money back and had to call my bank which will fuck them over. I'll burn this place to the ground

Great place!! Going to any pawn shop you need to be realistic about what you want to get. They…read moreneed to make a living too. So to save you some time here's the standard formula: If you have a used item they will look up what it's selling for and take about 45% - 55% off that price and that's around what to expect. If you want more or need more sell it on craigslist but then you may have to wait or deal with people that will drive you crazy. I have been going there for about 10 years. Different formula for buying items but usually much better deal than paying for new item or finding one on the internet.

From the owner: Collateral Loans, Buying of New and used merchandise. Selling of used, new and liquidation…read moremerchandise

Also , Customer Service bought my first hndgn. Awesome experience. I encourage you to check these…read moreguys out.

Pretty good gun place overall some good deals here and there . I just don't like the fact that you…read morecan't bargain with them here . I understand that that the pawn store need to make money too, and I also support my local gun store. But don't be claiming you guys have a fair price when you charging a used firearm the same price as a new one and won't drop down the price. I know you also rip you customers off too when buying a firearm from them at a low deal. Or the automatic $275 offer for firearm is a joke. I seen firearms that have been there for years collecting dust trust me I visit couple time and check on them. Just a lot of dust collectors that can't sell due to high price for used firearms. You end up making us gun buyer and local gun store supporters buy guns online.

great service today from Alex I think it's a different Alex from my first review. as I'm regular…read morehere.easy nice going even discovered I had points I can use which saved me about 20 bucks thanks Alex

I have now been coming to this pawn shop for years after the St Paul location closed down. I have…read morenothing but positive things to say about this location. No matter who has helped me I've been very pleased with the process but Adam one of their store managers is supreme. Some people just get up and go to work and do everything they can to get through their shift. NOT ADAM. He does not care what you look like but only how you treat him and his fellow coworkers. Be reasonable and show respect at this location and you will get the same right back period I improve of this. THANK YOU ADAM and I will see you all soon. God bless and take care of yourselves in the meantime.

Mike, Chris and Doug are not just professional and easy to work with, they really actually care…read more I've done business with them for a good 6 mos. or so and they were flexible, professional and more than fair compared to some of their competitors for the same items. They made sense with their pricing explanations and worked with me on extensions for pawned items that I went to buy back. All 3 of these guys are equally easy to work with and fair. If new customers knew what I knew when they walked in, they would feel at ease about their decision to do business here. If I ever need to go back, I absolutely will. Thanks fellas!

Resellers beware! I had a horrible experience here two days ago. The sales guy left a bad taste in…read moremy mouth when he told me to "take your crappy monitor" (RUDE!) and leave after refusing to sell a boatload of DVDs and Blu-rays to me. I showed up at the shop right when they opened and tried to sell my grandma's small Vizio TV but unfortunately it was too old for them to buy it so I put it back in my car. I went back into the shop with a large shopping bag with the intent of filling it up with DVDs and Blu-rays for my personal use and to resell on eBay. He at first told me that the prices listed on the individual Blu-rays were negotiable and that he could give me a deal. Well after he saw me on my phone looking up prices and scanning movies, he told me that he wasn't going to give me a good deal if I was just gonna flip them. After about an hour of browsing their entire impressive collection, I brought hundreds of dollars worth of movies to the counter and asked how much the DVDs were and how much the Blu-rays were. The sales guy said, "Honestly, I'm going to charge you the prices listed." Mind you, the prices listed on the Blu-rays varied widely from $5.99 to $19.99 which is insane for pawn shop prices. A fair market price for a pawn shop Blu-ray is $3 max, and DVD $2 max. I was prepared to pay that but the guy was such a jerk to me and refused to do business with me. He said, "We're not here for you to make money off of," (isn't that what pawn shops do to their sellers?) and even said, "Had you been more upfront about (flipping) in the first place, I might've cut you a deal" which is total BS. I think I might've just touched a soft spot on him by trying to make an honest living just like him, and I bluntly told him, "That's not fair" and "That's none of your business." Why does he care so much about what I do with the stuff I buy fair and square? I will never go back to this place and have warned all my friends, family, and coworkers. I will post this review everywhere I can. And THEN, in order to have the last word, the sales guy told me to take my "crappy monitor" with me and leave. His ego must've been more important than making a good sale. I could tell the Blu-rays and DVDs hadn't moved in months, maybe even years because they were dirty and dusty and faded and sun bleached. Take your business elsewhere, like Excel Pawn in Shakopee just down the road or literally anywhere else. The guys at Excel Pawn treated me with respect and were happy to part with stacks of DVDs and Blu-rays when I went there next. Avoid Pawn X Change. Unfair, rude, unprofessional, nosy, and unintelligent.