Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

Miranda didn't respond with an auto insurance quote for 10 days and then only after I followed up…read more She sent an email with a quote that was $500 more than my current insurance with no explanation as to why she would recommend them! Why would you do that?? That is a terrible business practice. I will not use them again.

Thank you Kris for you incredible help year after year. I always have the best service from all in…read morethe office when needing info or having a question. I have been in the car business 23 plus years and have done business with many companies. Mt rate has gone down the last two years as my agent is always looking at rates for me as I have my 22 year old daughter on my policy. Thank you again!!! Jackie Walton

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

Awesome customer service. Anything I need, these Gals supply and I mean right now…read more They reduced my fees..I didn't even ask. They increased my loss when home was broken into....I didn't even ask. In short, they DO Care about me. Kudos Kids! Teddy

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

So appreciate Monica's patience and awesome customer service. She is a pleasure to work with. I…read morehave been dragging my feet for 12 months to get my auto and renter policy switched over to State Farm to enable me to add my new driver to auto policy at a reasonable rate (savings of $570). Thank you, Monica!

Having recently moved my wife and I went to Tim Crabtree to get Renters insurance. Spoke to Jonas…read moreWright, he was knowledgeable, very thorough. we will be returning to Tim Crabtree State Farm for our insurance needs.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I brought my Model Y in for dent and paint repair, and the service was amazing because everyone was…read moreso eager to help! Steve was super friendly and gave me a great deal. Honestly, I went in expecting the repair to be worse than the original factory finish, but it left looking brand new. I hope I won't need to bring my car back anytime soon, but if you ever need EV repair, these are the guys to go to.

Okay so I don't like going to the Eastside, it's totally true, I cringe at even the mere thought of…read moredriving across those damn bridges, but most of my insurance needs can be met online or by phone. I will say that the service - which is 99% of what you are looking for once you settle on a price- is top notch. It's not perfect, because things are complicated- but the actual level of service goes well beyond any agent I've had before. Hayk and his team are professional, responsive and proactive, which is EXACTLY what I want, if I call for something, they check in with me, and I am able to feel like all my insurance needs aren't just met but thought about and things recommended to me that I actually need. But, that said, there's no high pressure sales, if you decline the suggestion, it's not an issue, they are courteous and stop asking until there's something else that perhaps changes in your life. I have been with Hayk for many years now and despite that one truly harrowing trip to the Eastside, (it's just me, I just hate it there) I would say this has been a very smooth ride.

Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

Great experience working with Melanie Perez from State Farm (Rusy Dubose & Karrie Dubose agency)…read more She has gone above and beyond working with me as I had to change my car insurance and helped me get a better rate. I also love that she proactively reached out to me to confirm one of my cars was no longer needed for insurance purposes. This level of customer service is not something I see often and grateful to have found this group.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

My wife and I are in our 60's. We have moved from state to state, job to job. We have never felt…read moreas well cared for and covered for insurance as we have with Fit insurance. Peter and his team take the time to know us and our insurance needs as people, not just clients. Last week we needed to make a minor change to one part of one of our policies. Peter went above and beyond what we were expecting. He scheduled a lunch with us and did a complete review of all of our coverage. He recommended a number of changes that had nothing to do with our immediate situation. He found a new company for both our auto and renters needs. It was better coverage (a lot better) for a much lower price. Hundreds of dollars per year will be saved. We had our new auto insurance card by email later that same day. (Thank you Sabrina.) Awesome. A lot better than getting insurance advice from a green cartoon lizard. Check these folks out. You will be VERY glad you did.

Longtime client, service fell off about a year ago. Slow on basic administrative requests, did not…read morefeel prioritized.

Dan Gelhaye of Eastside Insurance Services was referred to us with a 5 star rating. As a retired…read morecouple, we were looking for more affordable insurance coverage. Dan's efficiency and resourcefulness assisted us tremendously. His personalized expertise saved us much time, money, and stress. His thoroughness brought us a great coverage plan during these times of rising insurance costs that we would not have found on our own. He kept us informed and part of the process through each step - via emails, a detailed video and phone calls. We were delighted to experience Dan's kind and thoughtful professionalism with superb customer service. 5+ stars to this man, Dan Gelhaye, who stands apart from others we have experienced in the Insurance field through the years. We are very grateful! Jose and Chrissy

I recently switched over to Eastside Insurance from a recommendation by my friend. I have a lot of…read moretrust in Dan who has been very responsive and great at keeping the line of communication open.