Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Tracy can help with all sorts of insurance situations. My 18 year old daughter had a few fender…read morebenders and my old carrier dropped our family's coverage. Tracy found creative ways to lower costs while locating a new insurance company for us. She was the only agent yo use an away at school status while my daughter was off at college. I'm surprised that she is the only agent to mention this option while I was rate shopping. She also has solutions for teenagers spending time between two different houses, such as my 16 year old son. She is patient and responsive to questions too and I asked more than a few. :) I feel fortunate to have found a trustworthy agent.

My experience with Blue Lion Brokers has been wonderful. Brian Roberts has taken care of our auto…read moreinsurance for a couple of years and now also our home insurance. He was a referral by my mother, who has worked with him for personal and commercial auto, as well as business insurance for as long as she can remember. I have to say, he makes dealing with something that is usually a big headache very pleasant. Anything we need, all we have to do is shoot him a quick email and it's done. Responsiveness and professionalism are on point! Brian is able to check for the best rates with multiple providers, and he will be sure to re-shop after awhile to follow up and make sure you are still getting the best deal! I would highly recommend him to anyone who is wanting to save time and money, while getting responsible and effective help when it comes to their insurance needs!

Switching my auto and homeowner's policy from Progressive to Travelers was an easy "please-me,"…read morethanks to Sarah Baker. During our initial conversation, I immediately had a good vibe. She was friendly, funny, knowledgeable, open, honest, and supportive of my financial considerations. Sarah also asked me questions about my criteria for selection for another carrier and advised me accordingly. Most importantly, her response times via the phone and on email were right on, which created a high level of trust and reinforced my decision to go with Travelers. Sarah not only increased coverage with my homeowner's policy, but also saved me almost $500 a year on my auto policy. She's phenomenal!

John was absolutely fantastic to work with. I recently bought a new home and was referred to him by…read moreour mortgage lender. He talked me through all the options for home loans, different additions, etc... He took the time to make sure I understood everything I was getting into and answered all my questions regardless of how silly they were. He was even able to get me switched over for auto insurance as well and saved me a boat load of money! I highly recommend John as a top of the line insurance specialist! Thanks again!

I am currently a Totem Lake Insurance client who recently returned as a client. And boy am I glad…read moreto be back as his client. I really missed his service. (I briefly left to help an old college friend was building his business with a competitor). Without a doubt, I can vouch that John Prentice makes it so easy to do business. He represents top notch insurance companies with a national presence. He is committed to providing CONSISTENTLY high quality customer service. And, most important, if there is a problem he will stick with you and your claim until it's resolved. What's more! My recent claim was resolved in one day from submission of the paperwork. I was shocked at how efficient and supportive Safeco (with John's help) was at resolving my issue. Like I said, I'm so glad to be back with Totem Lake Insurance. I agree with Beauty J. John really does deserve six stars.

Gaby is helpful, efficient, & knowledgeable with my insurance needs. I really appreciate her…read moreservice.

Thanks for Yusheng's help, and support. He is well friendly…read moreand helpful, and always reply quickly. Recommend his services to everyone.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I worked with Lynne Bromley recently for a new policy. Lynne is very experienced with different…read morepolicies, terms and pros and cons of different insurance companies. She was responsive, thorough and had my best interest in mind - lowest premium with the best coverage. I really enjoyed working with her and will continue to stay in touch with my future insurance needs. Highly recommend!

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

I was referred to Grace Roberts and James Roberts at State Farm by a colleague who has had auto +…read morehomeowners insurance with them for many years. I have been with my local Allstate agent for over a decade but never spoke to my actual agent only his assistant. It was transactional and impersonal. From the start of my call, I received excellent and knowledgeable customer service from this State Farm agency. A startling difference to Allstate. I was transferred to James who assisted me with getting a quote for Auto + Renters insurance coverage. The whole interaction was simple, straight-forward, and was completed during my commute home. I had received multiple quotes from AllState, Costco's American Family program, and Farmers, along with this State Farm quote. This State Farm premium was the cheapest with higher and more comprehensive coverage. James answered my questions with detailed knowledge offering suggestions on coverages based on my driving history and current needs. It was one of the most pleasant and informed conversations I have had with any insurance company. This is the start of my policy with them but I trust that if any claims arise I will be well taken care of.

If you're in the market for a great insurance agent, I highly recommend Grace Roberts…read more When I was searching for a new insurance provider, I wasn't focused on the brand name--I wanted a reliable agent who could answer my questions promptly. Grace and her husband, James (who is also her colleague), never pressured me into making a decision. In fact, when I was considering switching to another insurance company, James took the time to explain what I should consider. Ultimately, even though another company offered a lower rate than State Farm, I chose to stay because of the exceptional support and availability Grace and James provide. They're local, approachable, and treat me like family--which is a rare quality these days.

Terry and Lenny have always done an excellent job taking care of our insurance needs. While still…read moreprofessional and courteous, they also manage to make their customers feel more like friends than clients. I would absolutely recommend them to anyone looking for insurance... we use them for health and life insurance currently.

Insurance made easy and painless? Who knew? Thanks LifeNet! Lenny and Terry are wonderful.read more