Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I worked with Lynne Bromley recently for a new policy. Lynne is very experienced with different…read morepolicies, terms and pros and cons of different insurance companies. She was responsive, thorough and had my best interest in mind - lowest premium with the best coverage. I really enjoyed working with her and will continue to stay in touch with my future insurance needs. Highly recommend!

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

Hien & Betu we're very helpful in answering all of the questions that we had when it came to…read moreinsurance and bond for our small business. They also went above and beyond and helped us with paperwork that relieved a lot of stress and uncertainties we had with other things that had to do with setting up the business, that we were unsure of. Very professional, kind, and patient.

What a journey it has been for us to secure our second home, a cabin on a river: three different…read morelenders, concerns about the FEMA flood plan rating, securing both house insurance and flood insurance, water right issues. And Betu Luong at Farmers Insurance was a shining star the entire way. She provided outstanding insurance support, by finding the best insurance carrier options, rapidly securing underwriting decisions and going to bat with the underwriters for us to secure the best coverage at the lowest price. She kept the lending and title company agents updated and responded very quickly to any and all questions I had. And, while very pleased, I was not surprised by her outstanding service because she has been my agent for my primary home and automobiles for several years now and has consistently provided this same high level of support. I strongly recommend Betu Luong to you should you need new insurance or are unhappy with your current agent.

I can't say enough good things about Sally and the entire team at Matt Flinn's State Farm office!…read moreSally is who I work with most frequently, and she is always incredibly responsive, helpful, and such a pleasure to talk to. She is kind, friendly, professional and you can tell she genuinely cares about her clients. One of the things I appreciate most is that they are always looking for ways to help us save money while also making sure we have the right coverage. They are proactive about reviewing our insurance and making recommendations when something could benefit us, but I have never felt pressured or pushed into purchasing additional products or coverage we don't need. Their pricing is very competitive, and whenever I have a question or need help with something, Sally is always easy to reach by phone or email and quick to respond. It's so nice having an insurance agent you actually enjoy talking to and feel like you can trust. I would highly recommend Matt Flinn and his team to anyone looking for an insurance agency that is knowledgeable, responsive, personable, and truly looks out for their clients. We've had such a great experience with them!

Sally Scherping continues to provide awesome customer service! Sally supported me last year with a…read morerenter's liability policy. I needed assistance with this again, so I contacted Matt Flinn's office and asked for Sally. Again, she made the process super easy and efficient! I would highly recommend this office for any insurance needs.

Jordan and his team have been prompt in all requests for insurance quotes and information. The team…read moredoes a terrific job with follow up and truly makes you feel as though you are part of a family. I was previously working with a different insurance company and Jordan was able to save me not only money but peace of mind in switching; this included instructions on how to best cancel my existing insurance and what questions should be asked. I highly recommend Jordan and his team for any and all insurance needs, there is a reason why his clients go out of their way to give him reviews and 5 stars!

Carter insurance and Jordan specifically have always been great to work with. Any time we have…read moreneeded anything someone is always there to help or give advice. I appreciate all the communication from their team and if there's deadlines that need to be met for any reason they're on top of it. If you want someone to give you an honest answer then you should give them a call. Other companies give a lot of fluff and treat you like you're just a number. Highly recommend anyone looking to switch or upgrade service.

Chris Anderson!! Wow! What a help he was to me and my family. He is reliable, efficient, and…read morehelpful. Thank you Chris!

From the owner: Switch to Vern Fonk Insurance for the lowest rates on car insurance in Kirkland, Washington. Vern…read moreFonk compares Kirkland car insurance quotes from multiple companies to find you the best coverage at the lowest price. You can get a quote online, over the phone, or at our office in less than three minutes. Vern Fonk Insurance can also help you find great rates on motorcycle insurance, commercial auto insurance, renters insurance, homeowners insurance, general liability insurance, umbrella insurance, and more. We have been helping Washington, Oregon, and Idaho residents find low-cost insurance for over 60 years and can do the same for you. Call or visit our office today and start saving.

Although their insurance agents are ok, don't go anywhere close commercial department…read moreunprofessional, and rude, at the end you will lose a lot of money and will be explained that it is how it works.

My Agent, Darwin Allen in the Kirkland office, does an awesome job. I highly recommend Darwin!read more

i signed up for home insurance and two vehicles some time ago and today conducted more transactions…read morewith this agent if stare farm the person i work with is jeff sand from the beginning to today. jeff is the best. he puts himself in my shoes and together we work for equal results. i have been with many insurance agents and no one comes close to the attitude that jeff gives you. i trust him completely and highly recommend him to everyone including your mother. thank you jeff for your incredible intelligence and integrity charlie nigretto

Amazing service and care. Nancy and team always go above and…read morebeyond to ensure all my insurance needs are covered.

You always hear so many horror stories these days about insurance companies. Rates doubling,…read morecoverages being dropped. I feel safe knowing that the team at Patrick Fitzgerald have our backs. They've always been so easy to work with, whether it's adding coverage, changing existing coverage, or just giving advice about how much coverage we need. I've never felt like I was being upsold on something I didn't need. Thank you to your entire staff for your amazing customer service. We've been members for years and plan on continuing on for a very long time.

Been with State Farm for 46 years...Have had 3 agents and Patrick has surpassed them all in…read moreservice,compatibility and promptness...not only as an agent but a "family-like"person! And the Staff is pretty damn good too!