I've recently received the following phone message from my State Farm Insurance carrier, telling me…read moreState Farm was not going to renew my homeowners' policy. (Not my agent, his assistant.) "The reason for the non-renewal is just basic claim activity. I know there's two claims in 2022 neither of them out any amount, but we're looking at frequency here, so they still count as two homeowners' claims, you know within the past year or so. So, the underwriting team has decided to non-renew the homeowner's policy, you have until June 29th." I was a bit confused because this was the only two inquiries since 2017 when we started our policy coverage. I called the Washington Insurance Commission to help me understand what just happened. The representative was very helpful. She explained that when you have a question to see if something is covered, do not go to your Home Insurance first, ask the Insurance commission. Some insurance companies base renewability on activity not just claims and State Farm is one of them. The representative advised I might consider a brokerage to solve the issue I'm in right now. I went to Yelp, read the reviews and I called Westphal Insurance and I was not disappointed. Julie is great. I was so worried about not having coverage and she just started working on it immediately and I am so grateful to have found them. Julie gave me comprehensive solutions and educated us on the coverage options we do have. As scary as it got, we are all so grateful and relieved.

Jeff and Trish have taken great care of my family's insurance needs, and are always responsive and…read moregoing above and beyond. Highly recommend giving them a call!

Cori is my agent at Empire, she is very personable, professional and easy to talk to. She made sure…read moreall of my questions were answered and explained things in an easy way for me to understand. Not to mention, she was able to find much better coverage for a much better price than what I previously had. I'm pleased with my experience and outcome!

I contacted Ryan at A&R insurance about 10 years ago to inquire about insuring a very unique…read moreproperty. He was able to insure it also with earthquake coverage too. I discovered that switching to him, he was able to save the homeowner association nearly 20% on the whole condominium association policy. He actually came out and saw the property. Ryan reviewed the the covenants for two other properties that I owned, and discovered that one of the covenants were written such that the HOA covered many of the interior improvements. I had redundant coverage and he adjusted my coverage saving me money. Previously I thought that one could just purchase insurance from a representative in a call center. it takes an experienced agent willing to review the specific situation, to avoid wasting money, or leaving gaps in coverage. Ryan has done that. Just recently, a deal to sell the townhouse was doomed to fail because the lender misinterpreted the HOA covenants' insurance requirement for the condo association. In a last-minute order, Ryan was able to implement the required coverage, handled correspondence from the lender, and single-handedly saved the deal. He went above and beyond expectations.

I went in with the plan to walk out with boat insurance, and that's EXACTLY what happened…read more I was greeted with a hello and smile from Lucas who immediately went to work with getting me a policy started. He was quick, patient, and diligent with his work and with me. The easiest, hassle free experience I have had in forever! Walked away with my boat insured at a great rate and an Amazing experience! I will definitely continue with my insurances here! If you need help, ask for Lucas!

I'd been to 3 banks and 2 UPS stores to get a paper notorized-nobody was in anywhere that could do…read moreit. Someone passed this lady's name onto me so I (without an appointment) went to her office and she helped me! And she wouldn't even let me pay her! She was so nice and that was so kind of her to drop everything& help us!!

Called for a quote. Sean answered the phone stating he couldn't help because it was 5 minutes to…read more5pm and he'd call in the morning. Front desk or assistant called the next morning and played 20 questions. I finally asked why do you need all this info for just a simple quote?! She said do you don't have to bring it in later. Brianna called back with a quote. I returned her call to get someone else. Come to find out they also did a credit check WITHOUT CONSENT! Guy tried to explain it's only a soft pull. It won't affect your score. That's beside the point. Your front desk didn't say you were pulling my credit! And how'd you even do that without my SSN? Name and DOB. Beware of this shady place. And you can't ever talk to the same person twice. Not to mention their quote was double what I found with another company for better coverage. Run far away!

I had some one break my window in my truck last night, I called the Broadway office to ask if I was…read morecovered for that she is not allowed to answer any questions concerning my policy, then what good are they and what am I paying for every month, been with them since 09 and just found out they are a worthless insurance company can't even answer simple questions about my own policy. I been paying for nothing all this time. Makes no sense whatsoever. A loser company I will switch to anyone I can get a hold of. ASAP. Stress of broken window and no help from American insure all ripoffs

Over 20 years with Geico.. bundled my homeowners insurance because they can get me a better price…read more.. three months later increased my homeowners insurance 2 months later increased by 400.00 called them yo ask why no explanation called them .. no real answer why this happen.. call to see if they could lowered since we had no accidents.. no tickets on our car insurance snd I was told is he way it is .. wow called same day other companies and lower my insurance.. car and homeowners by 1000.00

Kathi is great! She is thorough, knowledgeable, and kind…read more I had AmFam for for the past 7 years or so and was paying $181 and some change monthly. I sent my renewal policy to Kathi who matched it apples to apples without having me to make any corrections. You won't believe what I'm saving on my auto - over $100 paying for 6 months up front. It's in.sane! This also includes the 15% Covid discount, but even without the discount I'm saving a stupid amount of money.

I am so impressed with this agency! After moving to Washington from out of state i had to find…read moreinsurance locally. They trully gave me the best rates and face to face superior customer service! Ive got auto, renters and life through them and highly recommend this agency to all! They trully want whats best for the customer. Thanks AmFam, especially David Kosar, Jonathan Olson and his caring team! Oh, and that was almost 2 yrs ago..still counting!

From the owner: Insure Carefully, Dream Fearlesslyread more

Fantastic agent! Took the time to educate me rather than just selling me the cheapest policy…read moreavailable to secure my business. Less isn't always more with insurance. I relalized my previous policy, yes being the cheapest, wasn't in my financial best interest in the long run. Worth calling to review your current policies.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Everett, WA area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. WA Lic. #2115035

Chris Jones has literally been a good neighbor for about 15 years now, and that's not just a slogan…read more-- it's the way he treats people. From the first time I talked to him, he's always been professional, patient, and genuinely caring. Over the years, he's helped me through all kinds of insurance updates and changes, always taking the time to explain everything clearly so I knew exactly what I was getting. I've checked rates online extensively -- believe me, nobody beats what Chris can offer. He finds the best coverage and the best value, and you can tell he truly loves helping people. He's also the friendliest person I've ever spoken with in any business -- I honestly felt like I was talking to an actual celebrity. Chris goes above and beyond for his clients, and he does it all with humor, heart, and enthusiasm. At one point, he even sang the "Like a good neighbor, State Farm is there!" jingle to me -- with full energy and pride. That moment summed him up perfectly: genuine, upbeat, and completely dedicated to making people smile while getting them taken care of. If you want an insurance agent who knows his stuff, delivers unbeatable rates, and treats you like family -- Chris Jones is the one you want on your side.

Chris was incredibly helpful with my 3 car and house bundle. He was able to get me better coverage…read moreand still save me hundreds of dollars. Super happy with his service and highly recommend!

I have been a client of Calrose for 20 years or so, before it was Calrose. The last couple years…read morehave been a real disappointment--especially now that Katie isn't there anymore. Cars that were totaled left on the policy. Changes in coverage not made timely or at all. Insured a new rental property at an address in Moses Lake instead of Medical Lake. Put my adult married son on my homeowners policy instead of my husband. Insisted that we have glass coverage on our vehcles--"Such a great deal" that rated our policy and skyrocketed our rates when we used it. Looking for a new independent agent1

Any time I have a question or concern Katie is always able to help out. Usually I don't have any…read moreidea about what I'm asking and she's willing to walk me through the "know how". Very professional and friendly, any time I have the chance I pass along the info for epic

Appreciate the support from this team. Horacio was very easy to talk to he explained my policy very…read moreclearly and direct. I would definitely recommend having him as your agent.

As soon as they get your money, you cease to exist…read more Phone numbers don't work, you end up at a call center in the Midwest, where no one knows anything but to transfer you to the guy in the next cubicle. Fonk has gone way down hill, do not spend your money with these guys