Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

Gaby is helpful, efficient, & knowledgeable with my insurance needs. I really appreciate her…read moreservice.

Thanks for Yusheng's help, and support. He is well friendly…read moreand helpful, and always reply quickly. Recommend his services to everyone.

Ken helped navigate us through the complex process of choosing healthcare. I found his experience…read moreinvaluable in understanding what type of coverage would be the best fit for our personal situation. Recommended!

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Although I did not sign on with them, they were very professional and courteous, and understood my…read moreissues and concerns. If I ever need to reach out to another insurance company, they would be my first go to. Unfortunately, due to circumstances, I was unable to sign on as a customer., Not from their side, but for mine.

You will not find a better insurance agency to take care of your needs than McClain Insurance…read moreagency. I have used their services for over 20 years and I could not be happier with their friendly and knowledgeable service. Every so often I will get prices from other companies and McClain always comes in on top on value for the money I spend to protect my assets.

We are so glad we came across CEG for our life insurance needs. Daniel Adams communicated extremely…read morewell, provided us with updates in a timely manner. We couldn't be happier with the service we received. Looking forward to many more businesses in the near future with this company.

From the owner: With numerous life insurance providers and products, not to mention the paperwork, the process of…read moreobtaining a life insurance policy can be both confusing and a great hassle. You could spend weeks comparing different companies and agents, and equally as long going through the application steps...or you can let CEG Life Insurance Services simplify the process for you. CEG Life offers independent life and disability insurance services for more insurance companies than you will likely find from any other agent or online agency, all available to you right on our website. Run instant price quotes, compare companies, apply online, and get the best policy, with the lowest price, from the best company for your specific application--all at your convenience. That's life insurance made easy!

Based on someone's online recommendation, I contacted these people for a quote and to change…read moreproviders. I was told how terribly backed up they are. Two weeks later, still no quote. These people are way to busy to handle any more customers, apparently. Do not recommend.

I signed up for auto/renter's insurance August 2021 w/ Pilar & the process went well & i was…read morepleased. I was hoping for an agent who would go to bat for me when i needed the support. My senior residence hit us w/ a notice requiring us to have prop dam. liability coverage for bed bugs & pet damage. I discovered this is not standard in a renters ins. policy. Complicated situation & this is when you need an agent who is well informed & can see the big picture putting things into perspective. I felt like i was getting the bum's rush when i asked specific questions which is not a good feeling. Pilar told me Emily would be speaking w/ a specialist and getting back to me but that has not happened after several days so am disappointed. Will have to search elsewhere for an agent that will support me when the chips are down. That's when you know if you have the right agent!

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I worked with Lynne Bromley recently for a new policy. Lynne is very experienced with different…read morepolicies, terms and pros and cons of different insurance companies. She was responsive, thorough and had my best interest in mind - lowest premium with the best coverage. I really enjoyed working with her and will continue to stay in touch with my future insurance needs. Highly recommend!

Nancy and crew made the process so easy when I had to make a claim. I highly reccommend!…read more -David

My name is Barb Strauss. I was very impressed with Becky Brown and the excellent customer service…read moreshe provided to me. I needed to insure a condo in Bothell, Wa and because I live out of state I was not sure of the process involved. She was able to send me an acceptable quote within the hour and the insurance was set up within a couple of days without any complications or issues. Kudos to Becky!

This was one of the most frustrating insurance experiences I have ever had…read more Kris Jackson at ProStar provided incorrect information and showed a complete lack of ownership during an already stressful situation. I was told my assigned agent was out of office for the holiday and that nothing could be done. However, that agent's voicemail clearly stated to press 1 to be connected to another agent, which I did. The alternate agent immediately confirmed that what Kris told me was incorrect. From there, I was forced to do the work myself. I personally called the policy department to remove our totaled vehicle from the policy. The representative I spoke with even stated that this was the agent's responsibility, but since it was not being handled, they would take care of it for me. That should never happen. When you are dealing with a total loss, you should not have to fact check your agent, chase down departments, and resolve issues on your own. I do not recommend ProStar if you are involved in an accident. Be prepared to handle everything yourself, because this office will not proactively help you. I dropped ProStar immediately after this experience. For comparison, I switched to Robert Pfarr at Allstate and the difference is night and day in terms of customer care, responsiveness, and knowledge. His team has been wonderful. I would not recommend ProStar to anyone, even as a last resort.

Anthony Schulz in particular is absolutely worthless and if I were Prostar Insurance, I would have…read morethis man fired immediately! I am a real estate investor and own properties across multiple states. I deal with dozens of insurance companies and this place takes the cake. This is the worst insurance company I have ever dealt with by far lol. I am absolutely flabbergasted that this place has as many 5 star reviews as it does. Anthony doesn't answer calls, doesn't reach out to lenders to get escrow insurance payments, doesn't return calls, takes days if not weeks to respond to emails, tells me that he can't get payment from my lender but tells me we have time because Safeco isn't cancelling policies because of the fires, then lets my policies cancel, doesn't tell me anything, doesn't inform me of the cancellations, doesn't let me know it's pending cancellation, then I start getting collection agencies calling me from Safeco. This is absolutely unacceptable for clients!! Anthony has wasted my time and money and continues to do so. Stay away from this place! You have been warned!!