I had the most amazing experience looking for a wedding gown at Max Bridal. I got to try on dresses in my own private room - which was so nice! I worked with Kaitlyn who was absolutely amazing. She already had dresses pulled for me based on what I let them know that I liked and after we talked further about what I was looking for, she brought me back a few more dresses to try. She picked a dress for me that had everything I was looking for and more! As I still had a few more appointments lined up, I let her know that I had to think about it and explore what else was out there before committing to this dress. She was never pushy and never made me feel pressured to buy it right away. I did not end up buying my dress here, only because a trunk show discount at another store had the same exact dress for a lower price. When I told Kaitlyn she was completely understanding and was even able to offer me a discount, however the trunk show pricing at the other store was still slightly lower. I would recommend anyone to Max Bridal, my experience was truly amazing, and I found my dream dress here thanks to Kaitlyn! read more

I had such a wonderful experience at Max Bridal. The girls there were so friendly and helpful - especially my bridal assistant Chelsea. Max Bridal met all my needs! They were SO accommodating when it came to trying on however many dresses I'd like and the store has a huge selection of budget friendly, yet glamorous dresses! I am so happy that I was able to find my dream dress and cannot wait to go back for my fitting! So thankful to all the staff at Max Bridal!! read more

Max's Bridal was my first dress shopping experience and Seon was amazing! She was attentive, understanding, and so helpful! I really appreciated her assistance! Although, I did not say yes to the dress, their selection was great, their prices were amazing, and their service was outstanding. Thank you Seon! read more

Blown away by the service they gave to my daughter! The seamstress was amazing. I wish they did bridesmaid dresses too, because we did not have the same luck with those. Highly recommend them!! read more

I had the best experience at Max bridal!! I went to four places prior to Max and their customer service was just so lovely. I ended up getting my dress here even though I live in Queens because of the overall great experiences. Can't thank everyone at Max Bridal enough!!!! XOXO read more

Had an amazing experience. Great service and lots of choices! Attention to every detail! Would recommend everyone to come get a quote and see their collection. read more

I can not say enough good things about this place. It was my first time trying on dresses and I had Amanda as my consultant. She immediately helped me find my style dress and so many beautiful options. She made me try on numerous other styles, so I knew the style I choose was the one. I nailed it down to a few dress styles I loved and decided on booking the MVB appt, so all my friends could come and we got the entire store to ourselves, they catered some food to us & champagne !!! I tried on about 7 dresses for my girls and my mom and ended up saying yes to the dress by the end of the night! Truly an unforgettable moment filled with so many emotions. Amanda was my consultant at the second appt as well-she was such a pleasure to work with from start to finish and I can't wait to see her many more times going back and forth to max! If you make an appointment here, ask for Amanda !!!! She made me feel so comfortable and at ease with the process, stayed in my budget, and really helped me find my dream dress ! I am so excited read more

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The service and selection makes Max Bridal the premier place to go for a wedding wear. Seon was phenomenal and I cannot recommend her highly enough. She was able to pick such great dresses because she got to know my friend first. On our first appointment we didn't find 'the dress' but were invited back for a trunk show a week later. That's when the magic happened ! Seon remembered what styles looked good, what type of bride my friend is, and had some great ideas before we even walked in. After some styling and accessories the dress was bought, my friend was smiling and we all left with hugs. The purchasing and alteration pricing was all laid out and there was nothing hidden. It was such a pleasant experience all around read more

I want to thank max bridal for going above and beyond today. My wedding is coming up in six months and I had not tried on a gown, Courtney our bridal consultant not only allowed us to come after hour but was so helpful and made everyone comfortable. I will definitely be coming back to choose my dress and I want to thank Courtney for going above and beyond. read more

If you are looking for a unique wedding dress please make an appt. here! I made an appt. the same day as I saw they carried a majority of the designers I was interested in or had already tried something from. Most of their dresses were in my budget so I felt like a kid in a candy store. I arrived a few minutes early but the staff was courteous and helpful as we waited. They set up a room for my appt. and I met with my consultant Julie. I must say I truly enjoyed her as my consultant as she helped myself and my group (mom and mother in law) communicate our opinions throughout the appt. Julie was able to provide advice to me as a bride having just recently been a MOG and I appreciated the insight and knowledge. She truly understood what I was looking for and was not afraid to tell me her opinions of the dresses and I loved that. They had a beautiful selection of dresses and I ultimately found my dress towards the end of the appt. Julie was so helpful and funny and I did not feel rushed whatsoever. The other girls that helped me were Aileen and Amanda and they were also so sweet. I cannot say enough good things about this store and I'm so happy that this is the place where I purchased my wedding dress! I felt like family instantly and this was something I didn't feel at other bridal salons I had visited. I cannot wait until my dress comes in! read more

At Max Bridal I had the WORST experience ever in my life! I walked in there with my mother in law with an in advance appointment. They called a girl (I don't remember her name with glasses and blondish hair) to help us to find a dress. She was extremely cold, didn't pay attention to whatever I or my mother in law asked about and extremely rude! After "helping" us for 10 minutes (I was going through dresses myself and picking ones that I would like to try as she completely didn't understand what I was looking for and was keeping on showing options that had NOTHING to do with a mermaid style that I asked for) she started almost yelling at me and my mother in law saying that we confuse her and she feels like since the beginning of the appointment we don't get along well. Imagine a retail store assistant telling you all of that after you liked two gowns and were to the point of ordering one of those. With my mother in law we had been to several other bridal stores and never, I mean NEVER came across to such a rude and offensive "assistance". We were just speechless. So after she started yelling at us I asked her to call the manager or someone else who could help us and I did that just because I really liked a particular gown. Someone came to help not being very interested in helping us at all so we decided to make another appointment with manager so that I could try the gown on again and make a purchase. On our second appointment regardless of very cold welcome and reckless "help" that we received at that store I paid the deposit for the gown and placed an order when I saw that in their contract they tell you that the store bears no responsibility for their seamstress job. I was quite surprised how that's possible and didn't want to place my order at that point worrying about the end result but loved the gown so much that I did it. But that wasn't the last shock that I received in my experience with this bridal salon! Next day after placing my order I received a call from the store telling me that they refuse to proceed with my order and that I could stop by at the store to take back my refund. And that all after the awful experience I had in that store and still purchased the gown! The explanation? They don't feel comfortable as they cannot assure their seamstress does a good job and don't want to have problems with me. What a nightmare experience!!!! Thank God, there is a store like Bridal Reflections where they not only ordered the same gown for me where they didn't even carry that particular style but also were extremely helpful and their seamstress did and amazing job! And thank to Bridal reflections I had an amazing wedding and was constantly complemented on my wedding gown. Don't put yourself into stress and disappointment and don't waste your time dealing with Max Bridal! read more

I went with my sister to her bridal appointment and even though I wasn't the bride, these ladies were so super sweet and really poured so much into my sister's appointment, I felt I owed it to them to write them a review! These ladies were fantastic! They were extremely welcoming and pleasant! They close the store for your appointment and take time to focus on just one bride at a time which really make it a special experience. Amy was the attendant who helped my sister and she was absolutely a pleasure!! She really listened to my sister and found the perfect dress within just a few tries. My sister is getting married within just a few months and shopping at MAX bridal took so much stress off her shoulders. I recommend this shop very highly. You wont regret shopping here! Thank you MAX bridal! read more

This place is a gem; truly amazing. The warmth and friendly service you receive here is what every bride should experience. I spent so much time negotiating with vendors that I was almost tense walking into Max Bridal; I quickly changed. The atmosphere is welcoming and the staff is wonderful. I worked with Jillian and she exceeded my expectations. Beyond grateful I found Max Bridal! read more

I visited the boutique last night, and couldn't have been any happier with the customer service, selections, or attention to detail. We were fortunate to have worked with Celia, who is professional, energetic, compassionate, witty, and makes the trip worthwhile. From the moment we walked in she was all smiles. She made us feel welcomed, at home, and referred to me by name, as opposed to using pronouns all night. She took the time to really listen to my requests, body image issues, what I wanted to accentuate, what I did not, what I liked, didn't, and why. She also listened to my mom's comments, and although I was stripped down to a thong and nothing more, I didn't feel uncomfortable alone in the dressing room with her. She's hysterical, very down to earth, and honest; which I appreciated, and her feedback never made me feel bad or offended (which has happened in other stores). It is obvious she loves her job and it is even more apparent she "knows her brides," and has a nack for pulling the right dress for your body. She does appreciate a bride who is open to different styles and options; there's a method to her madness. Yes the boutique has 1 dressing room, but it's for your benefit; they're giving you all their attention. The Allure dresses are gorgeous. They're sample gowns and are tried on hundreds of times by the time you see it so, as in most shops, they will have some imperfections, but they are not at all to the degree which the other reviews mention. I actually had no issues with the dresses, maybe 1 or 2 beadings were loose, otherwise, fine. The boutique is clean and organized. Music is playing, lights are bright. This was our 2nd day shopping, the 3rd store we visited, and they surely raised the bar. There's a chance we may have found the dress, but as in all good (maybe crazy) bridal fashion, we will continue to search, but the dress we had on last night is definitely #1 thus far. Xo! read more

Nice boutique, the atmosphere was friendly and they had a great selection of bridal gowns. Amy was very attentive, made me feel fantastic and had exactly what I was looking for. I would recommend brides check them out. Johanna read more

I said yes to the dress here. They gave me an undivided attention and I was able to try on multiple dresses. There was a cancelation appointment before me so they were able to accommodate me at an earlier time. I would recommend this place over and over again. read more

This was my first time shopping for a gown, and I was very disappointed. When I arrived, Chelsea was my consultant, and was running a little late. Ok, but I was told that my first time appointment was 90 minutes. When we talked, I told her my likes and dislikes, my budget (but was willing to be flexible), and that I was interested in Stella York. Based on what I told her, she told me that I can only pick from one rack, and all the dresses I showed her they "didn't have". She didn't make an effort to step out of the box a little bit, and didn't pull one dress that I tried on. About 45 minutes into my appointment she said that we had to start wrapping it up, but I still had one more Stella York dress to try on. She "let" me try it on, but even if we started my appointment on time, I was still being cut on time. Overall, my first experience was NOT GREAT, and I will not be returning. read more

A great overall experience! This was the very first shop I made an appointment at to try on Wedding Dresses and was so pleased and happy with my experience!! I was initally nervous about so many things going into the appointment but the staff was so friendly and kind, they put you right at ease. Celia was AMAZING! She is such sweet woman and is great at her job! The shop allows you to take pictures of the dresses and they do not pressure you into purhcasing something right on the spot. I went to other appointments at other salons but nothing compared to the dress I found at Max! Just went back and ordered my dream dress from Max! I would reccommend this salon to everyone! read more

I had an amazing experience at Max Bridal about a month ago. Everyone was very attentive and they seem to take pride in the work that they do. The manager Alene was super accommodating and made me feel like the only bride in town! I would recommend them to every future bride I know read more

Out of all the bridal salons I visited, Max Bridal remains my favorite salon. They have many dress options at reasonable prices. The consultants are all sweet, attentive, helpful, and very knowledgable about all of the dresses. The new Syosset location is stunning and personalized for brides as they try on their dresses. Thank you so much to Alana and Chelsea for helping me on my journey to finding my dream dress! read more

Went there and I loved it. Went to another place in morning and where everyone there was very cold and not helpful. Sun made me feel like she cared and was very helpful in pointing out the positives and negatives. The rest of the staff was. as delightful. read more

With my daughter's wedding date only five weeks away, we were resigned to not finding a dress or one that was just "so-so". When we walked into Max's Bridal, Cellia Camacho met us with a friendly, reassuring smile. We told her our circumstance and she immediately put our fears to rest. She then suggested a few gowns from the sample rack. Cellia's one-on-one personal advice and help with each dress was spot on! Needless to say, my daughter found "the" dress that we both love and can't wait for her to show it off at the wedding!! read more

What a wonderful experience from start to finish. Aline was super helpful from the beginning of the week when I tried to get an appointment and they were booked. She put me on the waiting list and got us in. Julie our saleswomen was warm and friendly as well as knowledgeable and patient!!! We are thrilled to have ordered from them as we felt very comfortable and cant wait to go back. read more

What an amazing place! Everyone is so helpful! I worked with Alana who is very kind and guided me through the whole picking out a bridal dress experience. She is really an amazing bridal consultant. I tried on so many dresses today and she knew what I liked and really understood what I was looking for! Also, she had a smile on her face the whole time! I totally recommend going to this place for a bridal gown or really any wedding type dress. Try it out! Thank you Max Bridal! read more

I love this little salon! My consultant Amy was so nice and helpful. I went during the Stella York trunk show and Amy was very patient with me and let me try on all different styles of dresses until I found my dream dress! They really make you feel like a bride! read more

I got married on July 9th in an absolutely stunning Allure dress. I would never have felt so beautiful or so perfect if I did not work with the staff at Max Bridal. From the very first day, working with Sarah, Amy, Seon, Ines, and the whole Max Bridal staff has been a dream. They made picking my dress so much fun - even though I picked the first one I put on! I never felt rushed or pressured, and everyone always took the time to make sure all of the details were just right. I also took my bridesmaids to get their dresses here and they were shown the same amount of care and detail as I was. Ines made some incredible alterations to my very detailed dress - taking out the bottom layer made my dress so much lighter and just so unique. I can't express how much I loved the whole experience and would do it over, and over, and over, and over again! THANK YOU!!! read more

I had an excellent experience at Max Bridal yesterday with Amanda. She was knowledgeable, sweet and professional, making the whole experience really pleasant for my mom and me. Amanda listened to exactly what I was looking for and helped me find an amazing dress well below my budget. For a small shop they have a great selection, and the whole staff made it a really personalized and special day. I highly recommend both this shop and Amanda if you are in the market for a beautiful and affordable wedding dress! read more

I had an amazing experience at Max Bridal! I found my dream wedding dress here with the help of Julie, Alene, and Angel. The team was so helpful and friendly. They made me feel so special and made saying yes to the dress fun and easy. I highly recommend Max Bridal. read more

I had my "Say Yes to the Dress" moment today at Max Bridal! What an incredible experience! My consultant was the store manager Aileen. She was beyond helpful and knew exactly what to pull when I told her my vision. She put me in the most beautiful gowns, better than I ever imagined. I was so over joyed my entire appointment, I never felt rushed or pushed into purchasing anything I was unsure of. Every dress I tried on was amazing, and as we went on it only got better and better. She pulled gowns that I would have browsed over on the rack (even though all their gowns are incredible) but Aileen knew what would look good on my body type. As I put on my dress I lost my breath. Here it was, my moment. I started to tear up and I just knew this was it. Aileen truly made this appointment special (including their fabulous collection), her attention to detail and patience was all I could of hoped for. I would HIGHLY, HIGHLY recommend Max Bridal! read more

Great selection, awesome sales team, efficient management...overall a wonderful experience choosing a dress for such a special occasion. Max Bridal was such a pleasant experience. I would highly recommend! read more

The first time I came here, I was blown away on how personalized my experience was. They place your name in front of the room on a plaque with your wedding date, and then allow time for you to walk around and look at various styles. It was my very first shopping trip, so it was a bit overwhelming, however, I was super excited to find that the average size for the dresses there was a 14. I am a 10 in dresses usually, so the 14 fit perfectly. I didn't pick a dress the first day, but I knew that I needed to come back again. My second time there, I knew what I was looking for and after pulling several styles, I was able to say yes to a Max Bridal dress. The staff is incredible, especially the manager (Alene?) She always greeted me with a smile when I came for my fittings, and she was super helpful with matching the veil to my dress. I also want to thank the seamstress there. She was always super sweet and really tailored the dress to fit my body like a glove. read more

I am so overjoyed with my experience here. I was blessed with my bridal consultant, Celia. She is incredible and knew exactly what I wanted without me having to give elaborate details. She was warm, inviting, and honest and made our shopping experience unforgettable. She helped me find the most amazing gown and I could not be happier. She and the staff are perfect, we can't wait to come back here for fittings and to help my mother find a gown. Do yourself a favor and make this your go-to store when looking for your wedding dress. You will not be disappointed! read more

I'm never one to write reviews but thought I had to after my experience. After my terrible experience at a different bridal salon I was nervous for my appointment. This place is AMAZING! They have the most beautiful dresses for reasonable prices! Celia is the sweetest most genuine woman in the world. I am so glad I bought my dress here and will be going back with my bridesmaids for their dresses! read more

I had such a wonderful experience at Max Bridal looking for my wedding dress! Amanda, my consultant was so sweet and patient with me. She made the whole appointment so easy and fun! The salon is on the smaller side, but they have plenty of options that are both beautiful and reasonably priced. Thank you Max Bridal for helping me find my dream wedding dress! I cannot wait until it comes in! read more

This boutique was amazing particularly due to the woman Cat who works there. She was tremendouly helpful and made the experience so very enjoyable. She had the patience of a saint and never made us feel rushed or pressured. She had a "good eye" for which gowns suited my daughter best. The prices were reasonable and the selection of dresses good. This places is like a hidden jewel. No one I mentioned it to was familiar with it but it should certainly be one of your must visit places if you are looking for a wedding gown on LI. read more

I didn't end up getting my dress here, but I would recommend Max Bridal to all brides. I went to 3 other places to try on dresses, and this was the best experience I had by far! The only reason I didn't end up purchasing my dress here was because they don't carry the designer I was looking for. From the very beginning, Julie was so warm and welcoming, but most importantly, she was incredibly helpful. You can tell she loves her job, and she does it so well. She really took the time to get to know me, what I wanted, and what I envisioned for my wedding. She was able to pull more dresses based on what I thought about dresses I tried on. They have an extensive collection of more affordable dresses (under $2K) and will only show you dresses and designers within that price range. I can't say this was the experience I had at other shops. Also, I loved the individualized attention. Each bride and her entourage has their own little curtained off area with seating for privacy. I can't recommend this place enough. read more

I bought my beautiful prom dress here in late February. This was a wonderful process because there was a room full of vintage dresses that I was able to leaf through until I found my dream dress. Though this may not have worked for some people (I don't know if Max Bridal still houses these dresses) it was a lot of fun. Patrons are also able to order from a catalogue of Watters & Watters dresses. The dresses are varied and different so anyone can find something that would work for them. All of the staff were so helpful and took the time to make sure I was comfortable. I am so appreciative of the extra care that was given to make sure I knew what accessories to wear with my dress, and I actually also bought a headband from Max Bridal to wear with the dress. The seamstress who freelances at Max bridal is a sweet, extremely talented woman! The people at Max Bridal really try to please their customers, and it shows. read more

I am a bride that has visited over ten bridal boutiques on Long Island. In fact, I was the bride that could not say, "Yes to the dress." However, I can easily say that Max Bridal provided me with the BEST experience when it came to trying on and choosing a wedding gown. To begin, the receptionist was pleasant, asked in depth details about my wedding, and was very accommodating to my schedule. Upon arrival, Jillian (my bridal consultant) let me touch and look at every dress in the store. She was inquisitive about my wedding - paying close attention to the details (and pictures) of my venue and the style of my wedding. In addition to the dresses that I was interested in, she pulled several that fit the exact theme of my wedding. While trying on dresses, Jillian spent the time asking me questions in regard to my fiance and our engagement. She was the ONLY consultant out of the several bridal boutiques that I went to that was actually HONEST with me about the way dresses looked. She encouraged me to walk around in the dresses and was extremely knowledgable about the design/material. After weeks of feeling pressure from other boutiques (to pick a dress/to settle on a style), it was nice to have someone who cared about my desires as a bride, rather than on making the sale. Jillian made my experience enjoyable, fun, and easy. I happily said YES to the dress tonight and truly appreciate the way I was treated. I highly suggest Max Bridal. read more

I picked Max Bridal based on the Yelp reviews and was not disappointed! There's no Long Island snobbery here, Cat is amazing to work with. She made my mom and my future mother-in-law feel so comfortable during the appointment and she helped me find stunning dresses. A smaller selection than other bridal stores, they make up for it with unique, quality dresses. Cat knows her stuff, you'll be happy you went here :) read more

What a lovely shop. My daughter had a totally stress free experience. I have to say that the woman who helped her , Celia, was awesome. She listened to my daughters preferences and was so helpful and sweet. The gowns were priced right with a nice variety of styles. read more