Please please please a wedding is headache enough do not put yourself through the stress of dealing with this shop! The only reason I am giving 1 star is because I have to. If you don't want to read this whole thing I'll give you a summary. The rudest owner, worst experience and my dress started falling apart before my reception. Soooo many things went wrong so let's see, where to start. The first thing that put a bad taste in my mouth was that Roni, the owner, would not tell me what dress I was buying until the transaction was finished. I'm sorry but I am spending a whole lot on something and I would like to know what I am buying. Then comes the call I got. I do not live in long island, was just out there 2 days prior because my dress came in and I get a call that I have 24 hours to come pick up my dress because they are moving. Really? I was just there 2 days ago, no one told me they were moving in 2 days, my wedding was 6 months away, I live with my fiancé and now I need to drive 2 hours out there to pick up my dress to bring home? I asked why they weren't taking the dress with them and was rudely told that it was in my best interest to come and pick up my dress. Yes because every bride wants their bridal shop to make them feel like something is wrong with their wedding dress. How unprofessional can we be. So, I had to change my plans to go out there and pick up my dress. Now to the next. I made my appointment to bring my dress back in to the new location to get altered. Not only was the owner rude when I got there but we waited for almost 45 minutes after my appointment was to start to be asked to leave and come back at a later time. Remind you I do not live in the area and have nowhere to go in the interim. My mom, sister and I come back a couple hours later, do my fist fitting and are told that my alterations of taking it in an inch, sewing crinoline in the bottom, the 4 button bustle and sewing the bra I previously bought somewhere else was going to cost $450 (which didn't include the crinoline that was an extra $100) I was livid. When I bought the dress the owner told me there was a $400 cap on alterations and the top end was for major alterations. When I asked for a cost breakdown Roni and the seamstress huffed and puffed and rolled their eyes at me. After a long drawn out argument they finally took some money off. Obviously the alterations were not that costly. The next fitting I went into the bra was botched making the dress pull in at my bustling and instead of fixing it properly the seamstress cut it out and told me not to wear a bra. Now I am not small chested and NEED a bra. A week before my wedding I had my final fitting scheduled and received a voice message from the owner that when I came in the next day I would not be able to try my dress on I needed to come in, take it and leave. This is not ok. Once again I was pissed. I called back 5 times and was told the owner was not available and the girl didn't know what was going on. I called back later and finally got the owner who then told me there would be no room for me they overbooked. A week before my wedding on my final fitting!! I told her there was no way I was walking out of that shop without trying my dress on. So I got to share a dressing room with another bride... fun. Now on to the best part. My crinoline that ended up costing my $200 to have sewn in didn't last until the reception and my bustle yeah that lasted until after the first dance. My maîtred spent most of the night under my dress with safety pins trying to pin it all back together. So yeah I would never recommend Bridal World, Roni (the owner) or their seamstress EVER. read more