I took my car for an oil change here for the first time. I arrived about five minutes before my appointment and checked in. The staff was pretty friendly and welcoming. I checked in pretty fast and they got my car from out front to put in the garage within like 10 minutes. Maybe it was a slow day, but I literally was out there within a half hour. They didn't try to upsell me anything for this appointment I would return. read more

The staff is friendly, and this place is fine for oil changes and minor issues. However, I would not recommend it for major car problems. I was towed twice in one week after paying the full amount. They guaranteed that everything was fixed and safe to drive, but my car broke down again right as I was about to get on the highway, which was very scary. I then returned, and they confirmed that I needed to take the car to the dealership. read more

Quality work and friendly people. Fair prices, and convenient hours. I highly recommend this business.

I have been a loyal customer for 10 years now and have always had, fast reasonable priced and courteous service. Jason, the manager, is awesome. He can't be beat! read more

The guys that work here are friendly and helpful. Their main street location and weekend hours are very convenient and the service is efficient! I brought my car in for an oil change over the weekend and then walked to Whole Foods to run errands. If you're more ambitious, downtown Madison and Chatham both are walkable distances if you want to grab a bite to eat while waiting. Prices are reasonable too read more

Fast, honest, courteous, and knowledgeable service at a great price. Service was performed in time promised. I definitely recommend.

AVOID AT ALL COST. Store manager and staff outright LIE. Total rip off. They say they did tire rotation but clearly did not. When confronted they apologized with no real reason why they lied. At this point I don't even know if the oil change is real, forget it if you paid for premium. AVOID AT ALL COST read more

I came here for a nail in my tire a month ago and they took me right away. I was out the door and tire fixed in a half hour for $32. My friend went somewhere else locally for the same issue and paid $75. Everyone was so nice I'm now back today for an oil change $52 , blended oil and a tire rotation. Again such nice professional people. read more

Booked a tire replacement and alignment through the Mavis website a week in advance. Turned up to be told an alignment wouldn't happen because they don't have an alignment tech onsite on Mondays. They also only had one set of tires in stock that would suit my car, whereas the website said I'd have about 11 options. I had a better experience a few months back where I turned up with a flat battery and had it changed within about 20 minutes, so I'm disappointed that things were pretty subpar the second time around, especially given that I'd booked in advance. read more

I got my oil changed here about a week ago and it was a 10/10 experience! The workers were very polite and everything got done perfectly. Couldn't recommend them enough!! read more

Brought my car in for brakes and tires, and was told that they were comfortable servicing my BMW sedan. The work was completed at a very comparable price to the dealership which in the end was not worth it. They did not reset the electronics and the warning lights continued for several weeks, and after bringing it back was told the brake sensor had not been installed properly and had broken. The part was not in stock I had to come back yet a third time and wait significantly to have that part replaced a second time. Overall, would have been better off, taking it back to the dealership for service. read more

Been going to Mavis for years and they're always, not just courteous, but also genuinely friendly. More importantly, they reliably service my car. There's never pressure to do anything. They take the time to explain a problem and graciously let me decide what to do. More than once, the issue was such as simply fix, they didn't even charge me. And my car is always ready when promised, though usually much earlier. read more

As always best Mavis location in New Jersey..............................................

I went in for an oil change. The guy at the front desk was rude and talked over me and other customers repeatedly and impatiently. The mechanic tried to pressure me into replacing the Valve cover gasket saying that if they did the oil change now, I'd be back in two weeks for them to do it again. I spoke with my own mechanic whom I normally go to but was away and he said that what they said was BS. Not impressed. A word of advice to the staff. If I'm trying to buy one thing don't try to upsell me using high pressure sales tactics. If you're nice people and you provide a good service, I will be back for future visits unlike now which I'm never going there again. read more

These guys went above and beyond to help me with my flat an hour before closing. They had a spare tire in my size to get me home after my flat couldn't be fixed. Very nice and helpful crew working here. read more

I was completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled and the pricing is fair and transparent. Highly recommended!! read more

I took my car to Mavis a couple weeks ago for an oil change. The guy at the front desk was very polite and they did the oil change pretty quickly. However, they called me to tell me that my car's upper control arm was in really bad shape and needed to be replaced. They said they could do it right then and would cost $500+. I declined. I didn't tell them this, but I have a regular mechanic who is the only one I trust for anything beyond an oil change. As I paid up, the Mavis guy warned me that I should get it done soon. Well, I made an appointment with my mechanic, and he said nothing's wrong with the car. I'm lucky enough to have a professional that I trust, but many people don't, and they will take mechanics at their word, especially when they use scare tactics. It seems that at Mavis in Madison, integrity isn't a concern, so I would avoid at all costs. read more

We have been a customer with Mavis in Madison for several years. They consistently have the lowest prices and best service for tires. The manager and staff are always a pleasure to work with. read more

I am SO GLAD I scheduled my appointment before checking reviews here!! I was looking for inexpensive tires online. Mavis tires had the best deal and low and behold there was a location close to home. I thought, perfect. I called the shop, gave them the tires I wanted and booked my appointment. After looking at my vehicle, Jason, the General Manager told me that I had ordered the wrong size for my car, but told me that he may be able to find the correct size at another Mavis and install it later in the day. Unfortunately, I had to go to work and couldn't wait, but that I would return the next morning. I found Jason to be very kind and his demeanor showed he really wanted to help. I returned at 8am, which is when the shop opens. Jason greeted me with a smile and though his mechanics hadn't arrived yet he did not have me wait. He pulled my vehicle in right away and changed my tires himself. He gave a few tips, and was kind and considerate. Then, when I thought I was done my key had gotten stuck in the ignition! Turns out, there's a problem GMC issued regarding this issue. Stupid car! Jason spent extra time (quite a bit) on getting the key out and he made sure not to cause any damage. I will, without a doubt go back to this Mavis. I plan on buying all future tires from this place. I find the entire staff (honorable mention goes to Jared the manager who I spent a little time talking with, who was also very kind and pleasant). I trust that my car will be in great hands, and the level of service is exemplary. It's not often that we leave any car service place with a huge smile due to the service. read more

Mavis Discount Tire - Waiting area - Tires Near Me - Madison, New Jersey

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Brought my car here because the rear air suspension failed. The manager, Jason, advised not to drive it but to park it. I parked it locally than brought it back two days later. I advised I wanted the aftermarket parts. When I went to pick up the vehicle he said he had to use OEM parts but only charged me for the aftermarket parts. That's great customer service. I needed brakes and front tires but advised him I'd do it another time. No pressure to do it now. Glad I didn't, because I ended up trading in this vehicle for a new one. I had gotten brakes from them before and same great customer service. That time they took money off too. This is my go to place for mechanical work out of warranty. read more

I have been a loyal Mavis Customer for over 10+ years. The Madison NJ location has been my headquarters for any car repairs needed. I especially respect and honor the relationship I have been blessed to have with the staff. The Manager Jason is one of the most intuitive, responsible, respectful, intelligent and knowledgeable master mechanics in the business. I feel that he is an imperative asset to Mavis and to his colleagues. The man leads by example over and over again. I had countless great experiences with his mechanics. For example last week I brought my 2003 Honda Civic in for some work. Jason's guys Ed and Erick handled the project amazing and fixed/adjusted all the parts and not for one second did they add or fabricate any other areas of the project that did not need to be done. In other words they were honest. Honesty is a huge character trait and its not easy to find a well rounded staff that has these core values. Now, regarding the tires and tire install. Jason recommended a tire that was exactly what I was looking for. I needed an all season tire that was reliable in all weather that wasnt going to put me in the poor house. Jason found the tires and his team did such a wonderful install that when I saw my car I almost blasted out of my shoes, my jaw dropped and I was so happy I couldnt wait to get home to show my wife. To conclude my review I have to say that Mavis Tire in Madison NJ is the best auto shop in the area. 1000000 thumbs up! read more

Took my car for 4 new tires. When I got home 2 of the hubcaps were missing. Called them and they said they installed it and it's not their problem. The hub caps must have fallen off. I have had this car since 2013 with the same hubcaps. Never had an issue. All of a sudden after they changed the tires, 2 became defective and fell off!!!! These are the typical crooks that you hear about. DON'T GO THERE read more

A+ customer service. Second time here. The gentleman in the front and Rich in the garage kudos to you. Thank you so much for not only giving me details but not pressuring for any upcharge funny business. Above and Beyond Service here. You won't be disappointed. read more

These guys are awesome. Very responsive. Super friendly. I can not recommend them enough

Filled out the survey but submitted it to early while trying to correct my comments. Wrote a letter to corporate to tell them how great these guys were. Basically saved the day by switching my snow tires for summer tires i purchased privately which needed spacers and Amin ordered them and had them delivered in 30 mins. Jason, Amin and Antuan all stayed after closing to finish the job! There was also one technician who originally noted the tires were rubbing but i forgot to ask for his name. Thank you ! read more

Completely dishonest. They pull out every trick in the book to get you to pay for things you don't need or in my case even though I declined they still charge me. If you make a mistake of coming here to have work done make sure you check the bill. read more

Always helpful and fast service. I have serviced my car here for several years and it seems to always be very reliable place to go to.

Was skeptical at first but a friend strongly recommended Mavis Disc Tire in Madison. I priced the tires online with TireRack and Costco including mounting, balance, etc. and then called Mavis for a quote and availability. They instantly quoted a lower price than Tire Rack and Costco and scheduled me in. Jason the manager is outstanding; very customer focused. Told me it would be 1.5 hrs and finished earlier. Great experience. read more

I just HATE dishonest business people who take advantage of women, assuming they are stupid. I called Mavis in Madison, NJ to get a quote on a Synthetic Oil change. The guy quoted me $77 for up to 5 quarts. This seemed high to me, so I called 2 other Mavis locations and both quoted $59.99. This is just bad business. This is not the first time that this location has tried to charge me 25-30% higher fees for the exact same services at another Mavis branch. The owners of the franchise should investigate this branch's business practices because it reflects badly on the BRAND. This is how you lose customers permanently! The Bernardsville, NJ Mavis staff are all honest and hard-working and have always done right by me. The Madison branch is closer to my office but I will NEVER give them a dime of my money! Shame on you! read more

FYI my car has been held hostage at your Madison NJ shop for two days now. Not ONE person has called me with an update and everytime I call, not one person can tell me what the status of installing TIRES on my car. How is this possible???? How difficult is it to inform a customer as to the status of the only service you provide ... TIRE INSTALLATION!?!?!? NOT ONE PERSON FROM THE MADISON, NJ STORE HAS CALLED ME TO PROVIDE ME WITH ANY UPDATES. Has my car been stolen? I will be calling the police first thing in the AM, because at this point I can only assume that my car has been stolen. read more

I am writing my first review ever - it is about Mavis Discount Tire in Madison, NJ. I live in Madison, so this is a local store and convenient. My complaint is about my Bill and the way I was treated when asking questions about it. Imagine Paying $900 and merely inquiring about charges and to be treated rudely and with an attitude like I was stupid. Believe me, I am polite and certainly not stupid. I informed Mavis that the Bill was different that what was quoted when I made an appointment over the phone. I was then informed that "the phone person" was not a Madison, NJ person - it was a call center person and they could not be responsible for what the call center stated. I replied that I called the local Madison number and the gentleman who answered said that it was not busy and they had room for me to come over right away....how could that be a call center I asked? I was then told by the Madison NJ manager that such a claim was a ruse....all calls are forwarded to a call center despite having local numbers. Hmmm...... Regarding my Bill.. I was not given a paper bill until I paid. I had to look over the managers shoulder and onto his computer screen...a good 6-7 feet away. The Bill had an item I did not ask for - like an extended warranty. My tires also had a mail in rebate - I inquired how that worked...response was "don't know, you'll have to go to the internet and figure it out." Hmmm...nearly every tire brand in the store has rebates and you can't help a customer? Needless to say all the people in the waiting room who heard this sympathized with me as I left.... Tires are a commodity item and can be purchased anywhere at the same price....a shame that local businesses push local people away...especially when it is so easy to be honest and just answer basic questions. read more

Went there for brakes and rotors. Was welcomed with great hospitality. Jason was great! Knowledgeable and courteous. He made me feel comfortable and was thorough with his diagnosis of other problems that were found. He showed me the problem and gave me the best price. I will be back!! read more

Mavis is my go-to for replacement tires, which is like twice a year thanks to the garbage politicians in NJ. This is a super Mavis. They loaned me a wheel! My wheel was cracked in 2 places (again, if you're drawing a check for running this state, I hope you get gout) and wouldn't hold a new tire. They offered me a random wheel to keep me on the road while I waited for the repair. Gave me a fair price and quality sympathy as well. I'm sure I'll see them again soon. read more

I've been going to Sts for years. I bought tires from them have my oil changes done. Had my front and back brakes done. Today I had them fix a tire. And I talked to them about new struts and tires. I said I would be over after work to pick up my car. They didn't leave the keys and lock me out of my car and I had no way home. The police were nice enough to call management to tell them I was locked out and then I needed my keys to get home. The manager Robert refuse to come down to help me out. I literally have spent thousands there. And had no way home. So people of Madison in Chatham. What would you do. read more

I am giving Mavis 4 star because I needed to change my tires and went there for the first time. I took the car to another location and was told I needed to change 4 tires so I decided to go and look for another opinion and at this location I was told I only needed two in the front. I decided to leave my car there and asked them to check my tire pressure light also, because it was always on. I was told I would get a call with the budget and then we would move forward. I didn't get that call and ended up paying extra 200 dollars from what I was initially told. I didn't like that but was ok since I just wanted the car working properly. When I got the car the tire pressure light came back on. I took the car there again. They checked it. The light came back on as soon as I rode out of there. I took the car there again. Basically it was a back and forth because the light would come on and I would take the car there and they would check it and say it was ok. It was annoying for me and I also felt bad that I kept complaining about it. Long story short Jason assumed there was no way we would be able to turn that light off and they refunded me the money I spent on the sensors. I decided to give it 4 stars anyway because I appreciate the fact they tried everything they could and when it came to final decision they ended up refunding the money as the problem wasn't solved. I appreciate what they did and even tho I still have a problem I can't ignore the fact they did what they could. So thank you for that. I will take that into consideration every time. Also I was always greeted with kindness and I think that's very important for a business. read more

We had two front tires and an alignment done on our car. Driving down the highway afterwards with our whole family in the car we notice that there is a noise coming from the front left tire. When we stop we discover that THREE lug nuts are loose and one was halfway undone. Be careful and check the quality of their work. We are lucky nothing happened. I will never go to a Mavis tire again and recommend to others not to go as well. read more

I have been going to Mavis Discount Tires for the last five years and have been extremely impressed with their level of skill and exceptional customer service. They are always available for car repairs and never too booked to see me. Their mechanics always do a great job on my car in a very quick and efficient manner. I will not go anywhere else for car issues. I have never been this impressed with a mechanic shop. Look no further for a great place for your automotive needs. read more

Safety NOT first! I took my daughters car there Dec 2017 to get new brakes for $79 before she left to go back to college 200 miles away. I left with a bill for over $1300 for new rack and pinion steering and control arms because they said the steering fluid had a leak. My husband and I decided to err on the side of safety since my daughter was leaving for school in a couple days and we didn't have time to get a second opinion or price. She drove the car to school and parked it for 3 weeks while away. When she got back and went to the grocery store she had no power steering. She was lucky to find a local mechanic who looked at it and said she had no steering fluid, the O rings were deteriorated and hoses old. He replaced the hoses and rings, and sealed them, then replaced the steering fluid. This cost me another $200. When I called Mavis in Madison, told them the story, and demanded they reimburse me, the manager first started to defend but I quickly told him this is not about the money, it is about safety and shoddy work....was he really going to argue with me?? I sent him a picture of the receipt and I am getting reimbursed. However, I will never go there again! It is one thing to get ripped off but another not to be able to trust that the mechanic expert does the job right! read more