I honestly cannot complain enough about Mavis, specifically the Deer Park Avenue and Commack Road locations. And unfortunately, the biggest problem has been the Regional Manager. I had to visit these locations multiple times. I want to be fair and say the employees at Commack Road were great. They kept apologizing for what happened at the Deer Park Avenue location and were actually trying to help me. Everything was going fine until the Regional Manager got involved. This is the same Regional Manager who previously promised me he would handle the situation and sent me to the Commack Road location so I wouldn't have to deal with Deer Park Avenue anymore. While I was there, he ended up speaking to one of his employees on my phone. I was standing about two feet away from the employee. The phone wasn't on speaker, but I could clearly hear the Regional Manager talking. Then I heard him say, "Fuck this guy." Seriously? I'm standing right there, and this is how a Regional Manager chooses to talk about a customer who is already dealing with an ongoing issue? I don't care how frustrated you may be with a customer. You don't talk about them like that, especially when you're supposed to be the person responsible for resolving the situation. The employees at Commack Road were actually doing their best, and I have nothing bad to say about them. My problem is with the person who is supposed to be leading them. In my opinion, this Regional Manager needs to either be fired or seriously retrained on how to deal with customers and represent the company. After everything I've dealt with, hearing a Regional Manager say "Fuck this guy" while I'm standing two feet away was the final straw. Mavis really needs to do better. read more

I had a problem in my tires with lower tires pressure signal. They said that I have to replace all four tires becasue all tires are getting wore out. It was a problem to cause this problem. I took their advise. They charged me $1,400. Then he talked to manager and gave me discount by lower $200. After replaced four tires, the tires presurres message did not disappear / go away. I went back several times to ask the same questions. They said I have to drive couple miles. It will disappear /off automatically. It did not work as what they said when I drove more that a miles. They could not able to slove this problem. I use google search, it should be able to reset with the "tires reset buttom". The do not know and they could not be able to fix the problem. It is my first experience with this problem. Finally, the guy replaced all tires telling me. it was because the pressure. He put more pressure on each tire. It did not work. He used the ipad to check this situation of my car. He said, this was a problem for the sensor of my tires. I must to replace three of them in order to get this message off. He said "he cannot fix it. He said I have to call the dealer to replace the tires sensors. I did not understand it, it was working fine and without any problem before replaced all four tires. I have feeling they broke all the tires' sensor of my car. Now, I have to call the dealer to replace the sensor for my car tomorrow. I was very sad for what they did. I lose the trust from them. read more

Scheduled an appointment online with Wheel Alignment and free Tire balance check and Tire rotation. Get to the place tell the guy checking in the car in the parking lot he states ohh you booked online they don't know our store promos. Then asked for the price for the wheel alignment and once he heard I'll be getting other services free he goes yeah the wheel alignment is $179 dollars obviously plus tax almost $200 bucks. They trying to charge the free stuff in the price of the actual purchase. Even the employees working on other cars laughed trying to scam customers. Be mindful with Mavis and this location. Funny how when you call for wheel alignment is $119. read more

Mavis Discount Tire - Services - Tires Near Me - Deer Park, New York

Bob and Eulics helped me. i was in a really bad spot. I called the day before at a different location to schedule a tire change and they didn't transfer the tire. I went to this location where the tire was and they did everything possible to help! this is my wife's car and my schedule is nuts. I would highly recommend. read more

I had one of the most stressful car days ever, but Clint and Ulises at the Mavis on Commack Road completely turned it around. These guys are the real deal, professional, fast, and genuinely care about helping people. It all started when I went to the other Mavis in Deer Park. I arrived on a tow truck, waited around 20 minutes just for the office guy to even acknowledge me, and then he told me to drop my car off the tow. A little later, another guy came out acting like the boss and basically told me I was out of luck because my car was too low for their lift. I was so frustrated and had to wait another three hours just to get another tow to the Mavis on Commack Road, hoping for a better experience. And wow, from the moment I arrived it was night and day. Clint came out right away before I even had to go inside, ready to help and get things moving. Ulises and the rest of the crew jumped in immediately. They were friendly, hard-working, and really knew what they were doing. Ulises went above and beyond. He literally went himself to pick up the tire I needed in his own car, and even let me use his personal spare tire just so my car could roll safely off the tow without causing more damage. That kind of care and effort is rare and it honestly meant a lot. Everyone there worked quickly and efficiently, communicating the whole time, and they had me back on the road in no time. The entire shop had great energy, friendly, helpful, and professional. If you need tire or car service, skip the other location and go straight to Mavis on Commack Road with Clint and Ulises. These guys go above and beyond. Best experience I've ever had at a tire shop and I highly recommend them. read more

Do not go to this place. They are total ripoff. Trying to sell me a sensor for $150 that cost $50 at auto zone. Then they lie and said they replaced the spark plugs they initially put in that was wrong with new ones. For a simple spark plugs and coil pack replacement the guy pitched me over $1000 and then said he was giving me his manager discount which still ended up costing me $650.. what a joke.. I just had my car towed and spark plugs and coil packs replaced and now my car is running fine but literally spent all my rent money and lost days of making money Ubering which is my lifeline. I was told by corporate a manager would reach out and they would make it right days ago but heard nothing back meanwhile I'm so far behind i don't know what to do. So I will just begin leaving a trail and seeking legal consultation.. Mavis Reference: 960923 read more

The Mavis store on Commack Road had no cars in the bays. 2 cars in the lot and 4 workers inside the bay laughing and hanging. We got there at 5pm. Asked about getting a used tire put on tonight. The manager was super unfriendly, rushed our conversation basically said it was too late and they had other cars waiting. There was no one else waiting. He checked the time several times while speaking to us. Then he seemed annoyed when I asked if they give military discount and then proceeded to say a tire was $216 plus $35 for installation, no eye contact told us to apply and wait. We did. Then went back in and was told they cant so it tonight they would have to make us an appt. For tomorrow. We will not be returning nor referring our friends and family. We used MAVIS on deer park avenue several times before and had great experiences. The manager at this one was so unhelpful. read more

I had an incredible experience at Mavis! After visiting a few other places that felt pushy or just focused on making a quick sale, I stopped by here -- and I'm so glad I did. Clint (I believe he's the store manager) and Bob treated me like family from the moment I walked in. They took the time to really understand what I needed, walked me through my options, and helped me figure out the best way to save money -- not just the most expensive way to fix my problem. Clint gave me real, honest advice: "If this were my car, here's what I'd do." You don't get that kind of care and transparency at most shops these days. The service was fast, the price was right, and most importantly, I left feeling like I was truly taken care of. If you want fair treatment, real expertise, and a team that actually gives a damn -- this is the place. Highly recommend! read more

I have been coming to this location for past 5 years and 10 years at the Smithtown location. I've never been disappointed with their services. From your basic oil change, inspection, tires and brake maintenance they cover pretty much everything. read more

Whatever the mishap may be, Mavis is always so helpful to me in getting me back on the road quickly and efficiently! My most recent trip had them replace just one tire after I got a flat and when something else came up they were quick to tell me and get me an updated price. All in all, I'm satisfied with my experience and will definitely be back! Shout out to Clint, who I dealt with this last time. Super friendly and very helpful! Keep it up! read more

Was in a jam and needed a inspection done on 2021 Corvette. After visiting a different location and being informed that a tech was not available, I ended up here. Nick was respectful and efficient and made sure to get me in and out in no time. My tech was kind enough to put air in my tires as well. Based on my experience if I was in the area and I needed an automotive concern addressed or an inspection, I would absolutely stop here and see Nick again. Parking lot is available on site. Waiting room has four chairs and a TV to keep you occupied while you wait. read more

The service was excellent and was provided quickly. There were no hassles or unnecessary extras.

I want to preface this by saying that I used to be a loyal customer of Mavis, especially this location. I've spent thousands of dollars there. Back on June 22nd I went to Mavis to replace my tire. I was informed that all four tires needed to be replaced, coming out to around $700. The entire process took about an hour and a half, which is pretty on par for Mavis. A few days later, I noticed while driving that there was a sound coming from the front driver's side. I went to back to Mavis, and spoke with Jerome about the issue. Upon telling him, his response was to question whether the sound is just a coincidence, eluding that the sound had nothing to do with the tires being replaced. It didn't seem like a coincidence since the sound only started after my initial visit. Jerome informed me that I could leave the car with them and he'd look at it when he got a chance, although he told the couple in front of me that their inspection would take about an hour. When I mentioned that I couldn't leave the car, he stated that I could bring it back in 4 days. It seemed extremely unprofessional that there was no sense of urgency regarding an issue that may have been caused when they switched out the tires. I decided to leave and take my car to my regular mechanic. Upon going to my mechanic he asked me how long the sound had been going on for and if I had driven the car on the highway (I had), he informed me that the front driver's side tire was never tightened on. This is absolute sheer negligence that could have resulted in damage to my car or someone getting hurt. The negligence and arrogance that was exuded will ensure that I will never recommend this location to anyone who needs car service. read more

So far my dealings with this spot has been very good. Oil changes and wheel alignment your in and out pretty quick. Wifey called for replacement of ball joints on her Mustang and talked to the manager Jason he gave her an appointment and a decent price for the ball joints and a oil change and her car was ready in about an hour. PS thank you Jason for the prompt and courteous service you and your crew did or wifey's car read more

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I tried changing my coolant at home, and well that didn't work, so I brought it over the same day after calling to see if there was availability. They were able to fit me in right away and based on Google it was priced a bit less than I expected. The gentleman at the front desk was personable and my car was ready in about an hour. There was a TV there where I was told I could control the remote, but I had someone pick me up since I had a meeting. read more

Quick and transparent service. Chris was friendly and helpful. Brake pads have a lifetime warranty!

Jim the manager is the best! I thought I needed an alignment and he acknowledged me that I in fact didn't need that. All I needed was a balance. Which I thought another shop did bc I paid for it!!! Definitely recommend. I am so grateful for your honesty. I will definitely be back! Thanks Jim! read more

they did a great job inspecting my car helped me understand what was wrong with my car,great service freindly workers. everything was great and simple when going there.krystal helped make this process quick and easy! read more

I had a great experience at Mavis on Commack Road. When I called to make an appointment to change my tires, I was asked all sorts of questions about my car so that we knew which tire size I needed. Based on my answers, they quoted me at 100 dollars a tire. I said okay and we booked the appointment. Because I had been to a different mavis before, my information popped up with my phone number and it turned out that the tires I needed were actually only 80 dollars each. I was very grateful that the gentleman I spoke to told me this - they could have easily billed me for the more expensive tire and kept the difference and I wouldn't have known at all. My boyfriend had a voucher for a free oil change that he couldn't find. He suggested I ask Mavis to look up his account and see if they could honor the oil change for me. They did! I dropped off my car around 9 AM and asked if I could be driven back home until the car was ready. I only live about 6 minutes from Mavis so they were accommodating. I said I was in no rush for the car and that I only needed it back by closing at 5 PM. My car was ready around 3. Had I chosen to wait in their waiting lobby for the car, I would have sat in a standard waiting room. There's a 7/11 across the street and Deer Park Outlets about 5 minutes from there, so it wouldn't have been too bad. I was beyond happy with the service I received from Mavis. I know I can't always get a free oil change, but I loved their professionalism and honesty. Mavis has a loyal customer for life. read more

I have been coming to this location for YEARS, recently they have been so horrible to me. I call ask if they have time for an oil change they say yes, now all of a sudden when i come it's "you need to leave the car overnight we don't have time." On many separate occasions this has happened. I walk in and am ignored until they are ready. A simple "we will be with you soon" would be appreciated. Not rushing you but don't ignore me having me feel uncomfortable. Not to mention the attitude I get from the employees and I try to be nice and understanding but theres no need for the attitude. The price for service is okay but in all honesty after 5 years of coming here I will never be returning to this location. Ever. read more

I learned the cost Mavis charges to put a patch on a nail hole depends on the size of the tire. A 20" tire is $40 and a 16" tire is over $20 with incremental increases in between. When I asked why there would be a cost difference based on the size of a tire when a nail hole is a nail hole regardless of tire size (and, consequently, the size of the patch), the employee just advised that's what they charge. So basically, Mavis is taking advantage of people who have larger rim sizes. Shop elsewhere. I'm going to All Weather Tire instead. Better prices and services - plus, locally owned. read more

My mother's car had a flat so my dad and I went to Mavis to get the flat changed and upon arrival, we rolled our window down and asked a worked if they had some open spots at that time for a tire change. A man simply SCREAMED AT US, "PARK YOUR CARRRR"!!!!!!! We were beyond shook and were like wait...what (in confusion)? Then the manager came over to our car without us even asking for him and also yelling..."IF YOU DON'T LIKE HOW WE TREAT YOU THEN LEEEEAVE"! Ummm...what on Earth kind of business thinks it's alright to scream at full capacity at their customers??!!! How dare they! Never ever in your life come to this location no matter what read more

I have been to a few locations on the island, they are normally clean. I guess because they deal with cars???? There isn't much to say... read more

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The staff is friendly depending on when you go and who is working. I made an appointment for an oil change on Friday, and while my car was up on the lift one of the mechanics called me over to tell me I needed a new control arm for my front right tire. I was so worried about driving, I was terrified. He told me they could order a part, get it Monday and have it fixed Tuesday. The price tag, $600-$800. I brought it to Wolfs service center in Babylon. It was a bad tire arm, labor and parts, $180. Do not trust what they say. Ripoff! read more

I post my review 2 days ago, but it does not show! Why? I had record conversations of the manager force me into replace my tires in order to pass safety inspection at 1:00 pm. July 01 2013. My tires are just put on over a year with tiny cracks on sides. it is notmal. The manager used those tiny crack as excuse to have my tire rellaced. Tire treads are way good, with only 10,000 miles. Very bad bussines. My car passed inspection at Pepboy just in an hour later. All Mavis stores monthly sale target to meet. read more

If I could give this place zero stars I would! DONT EVER GO TO THIS LOCATION..... I was directed by Hancook tire USA warranty manager that mavis is the company that deals with their warranty relatable issues so after this location being my 3rd, while on the phone with a warranty manger from Hancook I spent almost 2hrs in this location to be told I'd hear something the next day. I called early 04/08/21 morning and spoke with the store manager to be hung up on twice after I had asked the assistant yesterday to bring him up to speed on wants going on so I wouldn't have to go over the entire story again sadly there was no communication between the assistant manager and the store manager! He hung up on me twice and told me to fuck off! read more

I was at the Deer Park, NY Mavis location a few times this year and also today. Everytime I dealt with Kelvin, he's polite and knowledgeable and goes out of his way to make sure your happy read more

Christian was super helpful! We were on our way to the outlets and our back left tire light came on. We pulled up to mavis and Christian came out to take a look. Within 5 mins he jacked up my car and put the spare on. Impeccable service! Highly recommend if you are in a pinch! read more

Scheduled an appointment to get my brake pads replaced for 9am. Arrived at 8:40am... didn't get to leave until 12:30am. I could've took a quick trip to Boston and made it back home by now. Staff was friendly, but what's that going to do for you when you're stuck in the waiting room for nearly 3 hrs? My tire pressure light was still on when I left. They told me everything was fine with the tires, but when I checked them myself the rear tire needed a little more air. It was a complete disaster. 3.5 hrs wasted. read more

Made an appointment to have tires changed. They took deposit over phone this way they could get the tires. Show up at the scheduled time and they nasty guy behind the desk informs me he can't do the job today. When asked why, he claims he's to busy. When I remind him we had a scheduled appointment he gets nasty and tells me that we made the appointment with the call center 200 miles away. I tell him that seams to be a internal problem. End of day Would not recommend this place read more

Awesome, awesome, awesome service! I called ahead to check in if they were busy and the gentleman on the phone was very pleasant, gave me a quote and even asked to make an appointment! They had all my information from my phone number after I visited another Mavis location almost 3 years ago! When I arrived the clerk already had my info pulled up and immediately took my car in. I waited about 15 min for an inspection and they filled my tires with air for me! (That light has been on for a month!) Over all my experience here was A+ on service and a friendly staff is always a major key to running one of these shops! I'll be back for all of my car needs! read more

They couldn't be more clear that they don't care about my time. I dropped off rims and tires at 1130 then came back 6 hours later to find that they didn't even start. I am waiting In the lobby for an hour and counting. The guy told ne he would get Em done right away when I got here. I had to cancel plans for dinner with the family. Never using this place again. read more

Worst Mavis ever! I was told that my car needed brakes by the dealership where I purchased the car. So went to the Mavis on Commack Rd in Deer Park to get my vehicle services. After waiting for an hour, one of the service employee drove my car and told me that I didn't need brakes. He didn't even put my car on the lift or remove my tires. I believe that they were in a rush to get home. The service at this location is awful. Now I go to the location in Franklin Square. Russ and his team are great. read more

I'm tired of being told to leave my car for 3 hours for an inspection and then 7 hours later find they didn't do it. Car maintenance business know once you leave the car they will take all the walk ins first because they already have your car. I'm tired of this bull crap. read more

These guys get treated like shit and there is no reason for it. They are hard workers, friendly, helpful, and their clientele is atrocious, yet somehow they still maintain professionalism and a smile. Highly recommend this location. read more

I called on my way they're asking if I'm able to get an oil change they said I was able to as long as I'm there before 6 which I did. As soon as I walked in there were 3 workers just random talking I was standing there for 3 mins without being acknowledged or greeted. They just kept looking at me without saying anything. Once I got a hello, I told them that I called in to get a oil change. They all looked me me crazy saying they can't Bc they have to leave by 6. They said I called the customer service line. When I left I called back and I asked where their location was and it was the same place I was in. They lied to me. MAVIS SUCKS. Worst ever. read more

Took care of everything that I needed with ease. I didn't have to wait long and they got my car taken care of right away. Highly recommend using them! read more

I highly recommend this particular Mavis address.When all else failed and others turned me away, they couldn't have been nicer.From the service advisor behind the counter to the technician,all they were was helpful.They took me right in and addressed the issue for me.They really were a pleasure to deal with and I would happy to go back there or suggest them to anyone else. read more

Dishonest. Pushy. Tried to charge me $900 without even looking at my car. Only wanted an alignment done. The most pushy people you will ever see. They will try their best to squeeze every dollar from you. I lost 100% trust in Mavis after this. STS tire was honest. Mavis has become one of the must dishonest companies In the United States. Was going to Mavis for 20 years. Will take my business elsewhere. Never setting foot in a Mavis again especially this one. $900 they tried to charge me and didn't even look at my car. Fuck them. Nothing but pieces of dog crap that work there. Do not waste your time. Go to a real mechanic. I feel like they really tried to rip me off. How can you try to charge someone $900 without looking at the car? I heard they have sales goals now. That really did it for me from this dishonest place. DO NOT GO HERE!!!!! They will rip you off by any means necessary! I've now heard of at least 10 people that have been ripped off by this dishonest shit hole. This Mavis is the most dishonest place you will ever go to. 100% trust is gone. Never again. And fuck the scum that work there. read more

Don't bother making a scheduled appointment online here. It becomes completely irrelevant once you arrive. The manager here spent over 45 minutes talking to another worker with neither of them accomplishing a single thing. As several customers were waiting to get there car worked on. Absolutely pathetic. Don't know how he keeps his job. Won't ever be back to This establishment. A complete joke. Filing a formal complaint with the corporate office. Still waiting over a hour after my original appointment. And the manager is still yapping away in the shop. Unbelievable. read more