Very friendly environment and punctual with wait time. Professional and I had a pleasant experience as a returning customer. read more

Great place and super nice customer service! I was hesitant on coming here due to the reviews but SO glad I did. Mike & Darnell went above and beyond to help me price match my tires for the best price possible. If you need your tires changed let the help you! Great people. Thanks for the help! read more

Terrible, staff is rude and not helpful. Old staff was much better, service was much better. I gave them 2 more chances, last time they didn't top off my fluids and this time they cancelled my appointment last minute for an inspection. I'll never be back to this location, rude and not helpful. The Manager could've got me an appointment at their other locations, especially since they confirmed my appointment last week. read more

Mavis was able to help me replace a pothole damaged tire. Their service was great and they were able to get me back on the road in a few hours. read more

Came in today needed a tire for my daughter's car. George was very helpful and professional. Had us out with tire mounted in less than 15 minutes. We will definitely be back . read more

Tuesday 10 AM drop-by: Subaru Outback. Rear passenger tire with a stuck nail keeps releasing air.. The wait was less than 10 minutes, $27.50. Yes, definitely coming back! Thank you guys for the quick and awesome job! read more

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Greetings Yelpers, I had a confirmed appointment for an oil change. 2.5 hours later I finally was released. Management did not show any concern for the wait time but did thank me for my patience. read more

Careful if you have young student kids down in the universities there, they will use coercive sales to take advantage of them. Simple nail in tire, they require we buy 2 new tires or leave with nail in tire.The advisor Mike tells me that it fails NY state inspection. I am a NY state inspector and 2 mm is the minimum pass, not fail. Then he tells me, well he is not a NYS inspector and they do not have one there. Manager Devon gets on phone apologizes for the crazy times. He insists as well we buy the 2 tires or leave without patching tire. My daughter picks up car and they will not give any invoice, once again the law states if they take possession of the vehicle, and are a registered repair shop they must give the consumer an invoice stating what they recommended or repaired. I call and they tell me that because they did not charge for the tire inspection, although they did put vehicle on lift, they do not have to give us an invoice. Just completely shady. They will give me a copy if i drive down 300 miles after I point out it is unlawful. Why give something only to me? I didn't bring the car in or sign anything. It was my daughter. These are things you see on 60 minutes. The hidden camera mystery shop vehicle. I am the wrong person, I been in the auto business 38 yrs, this is all I know. I seen these tactics before, if someone will not give you anything in writing that is always a red flag. When they use "It will not pass NYS inspection and is unsafe to drive". But unwilling to document that in writing. Stay far away. Devon finally hung up on me when i told him i would file a complaint with DMV and Mavis. He said good, he didn't care. Great! read more

$54 for a conventional oil change is not worth it. However, the true reason I am leaving this review is because they placed the wrong oil type in my car as shown in the receipt. Nissan altima engine specification requires 5W30 oil but they used 5W20 oil. Please drive down the block to Mobil gas station and get an oil change for $25, they'll put the correct oil type as well. And if you need a new tire, they're available at walmart for $70-90 and will place it on for you for $15; not whatever price this place is charging. read more

Mavis Discount Tire - Tires Near Me - Centereach, New York

No need to schedule an appointment, they won't get it done in time. Had 3 hours. Not even seen. But walk ins definitely have priority. This location truly deserves negative stars considering it already has a whopping 2.5. Wasted my time, don't let them waste yours. read more

And the " 2023 customer service award" goes to........Mavis Discount Tire in Centereach. The individuals being recognized today are: Steven Woolfson and Jacob Thomas. Let's have a round of applause for these talented individuals who went above and beyond to make sure that their client was happy. That client is me and I don't think there is enough room to write all of the positive feedback I'd ike to give. ​ After being very disappointed with another Mavis location ( I won't mention the name but it starts with a "P" and ends with an "e" and they're on Long Island) I decided to stop by this location and I'm so glad I did. From the second I pulled into the parking lot I knew I was in good hands. If you have not yet had the pleasure of meeting Jacob; I recommend asking for him the next time you are in Mavis. Jacob knows all about providing world-class customer service. He was so kind, helpful, knowledgeable, and concerned about my situation. He was the complete opposite of " that other place" ( the one that starts with a "P" and ends with an "e.") I immediately wanted to meet the manager so I could brag about Jacob and guess what? Steven was equally as incredible. Steven was able to turn my negative into a positive and I am truly thankful for his kindness and the way he handled the situation. In a world where it is difficult to find good customer service, I've found it here at Mavis. These magnificent employees deserve to be recognized so tomorrow I will call corporate and praise these fine folks. We have all been faced with tough times these last few years so when someone comes along and brings a smile to your face; one remembers that person, moment, or action and is forever grateful for it. Thank you for your excellent customer service and for putting the customer first. Now, I just need to know what toppings they like on their pizza so I can send them lunch. read more

Needed an inspection and was able to get an appointment right away. They had me in and out. The manager is great! Very happy with the service. read more

Ever feel like you're being ripped off at the mechanic? It's rare to find a place that has employees that are clear, knowledgeable, and trustworthy. Whenever I call or come in for service, I get employees like MJ who make the process effortless. I never feel pressured to pay extra or feel "guilted" into services I don't need (like I do at a ton of other places). I always feel like I need a "family" type of vibe when I go somewhere, and I gotta say, this is it for me. read more

I am a repeat customer over 25 years at this location. Close to my home, very completive pricing. As of recent years, being a Veteran of three years of deployment. Mavis has 10% military discount before taxes, on most tires and repair services, which is deeply appreciated by this veteran. The store Manager, Devin had no issue with the discount and promptly, thanked me for my service. read more

It was Jan 2nd and I realized I had a flat and the great thing about Mavis is that we can go to any store and our info is their system. The manager worked with me to replace the tire under my extended warranty, and I was on my way in about 45 minutes. Thank you to the entire team who worked that day in CenterReach and Happy New Year! read more

On Sunday July 7th 2024 went to this location for a tire rotation, upon waiting the manager MJ stated I needed something else . I told him @ a later time. At this point he had audacity to ask me if it was a financial issue. I found this very offensive and insulting. As a mix female. There were two other male customers before my self different ethnicity that needed extra work to be done and they declined he didn't ask them if it was a financial situation.I will never do service with this location store #41. This Manager needs to know how to address all diversity when dealing with the public. read more

Had my truck brought in by tow. When I picked it up, the driver door handle was broken. They told me they didn't do it, and "it must have been dropped off that way. Maybe the tow truck driver did it". However, I was with the car when it was put in to the tow and left. Handle has been fine the entire time I owned the car. Also, the technician said "I open the car from the inside handle". How is that possible when the window is closed??? Must be a magician I guess. I used to work for mavis. If a car came in like that, we made a note on the work order and usually let the owner know something important was wrong. I will NEVER use this location again. That's what happens when you have tire coverage and the job is free. The company doesn't care bc they are pissed about having to do a free job. Good thing I still have contacts in the corporate office. read more

Great customer service! Great Pricing! This place is awesome an I recommend everybody to go there!

I had an apt to get my car inspected and an oil change. Annoyed by my apt puts his hands in the air and walks away, comes back to tell me they won't even look at my car for at least 3 hours. So i say ok I live down the block just gonna go home and drop my husband to his car so he can pick me up and I'll leave the car. He tells me if i leave the car can't be picked up till tomorrow. I walked out. Never using them again. The guy on the phone was so nice and when i got there i was dealing with rude kids. Do better Mavis read more

Went in for air pressure sensor was told my 2 rear 6 month old tires needed replacing and they drove a rusty mail into my sidewall. I'm now down the road at the place I got the original tires buying a new tire. I just hung up with customer service, I'm filing a claim don't go there. UPDATE: And I did call no response yet. read more

Mavis Discount Tire - They intentionally put a nail in my tire - Tires Near Me - Centereach, New York

Called ahead to get a spot to plug my tire this morning, they even called me back to ensure I was still coming! Upon arrival they started right away, fixed the problem in under 20 minutes all while I waited and worked in their waiting room equips with tables and chairs and dividers! They were kind enough to let me know that my inspection was well up ( as I forgot to even check). Larry at the front was very kind and explained the whole process , I will be going back there for the inspection and oil change! read more

Absolutely terrible customer service. Why do people with no social skills take jobs in customer service. I went in to ask if they do New York State inspections. The guy said we can't do it today. You can try Calling tomorrow maybe they'll fit you in. There was no hi sir how are you or what can we do for you today. How about would you like to make an appointment sir? None of this was asked of me and it seemed like he'd rather not talk to me. I am sick and tired of people thinking they can treat other people this way. You lost a customer and I hope you lose many more because of this review. Maybe some training on how to talk to potential customers read more

I've visited this place many times over the years with multiple cars, they usually treated me ok. I recently went there for a small job and the manager Joe was completely rude, and we have a mutual friend, seems they have no value for long time customers. I've heard from some friends that have had problems there too with the staff. rude, overcharging and poor work. Stay Away. read more

I brought my car in with a low tire pressure issue. I did not have an appointment, but almost immediately Brian came out to help me and quickly detected that I had a leak. He quickly located the problem, repaired the tire and balanced all four of them. The service at the Centereach location has always been very friendly, very expeditious and very professional. I am 100% satisfied; and, in particular, I thank you, Brian, for your expert cheerful, friendly, and expeditious service! read more

mavis and Centereach New York change my oil on my vehicle that's only eight months old they poured oil all the way down my engine all over my alternator so after a couple days my alternator stopped working. My car got stuck in the middle of the road had it towed to the dealership and the dealership wouldn't guarantee the warranty because Mavis put oil all over my alternator and now it cost me $1500 to get fixed Mavis I called the Home Office and the district office and they won't reimburse me the money that their workers failed to do the right thing negligence on their workers and Mavis is not a good company to bring your vehicle to unless you want to pay money out for all the damages that they do no one is certified in any of their stores to know what they're doing . read more

Damaged car they accidentally broke my windshield then try to hide it by putting an old sticker over the crack then bring when I bring it up to there manager Joe Costanzo denies everything it tells me to call corporate They took the old oil sticker off the left side of the window and put it on the right side to hide the crack they made I've never seen an oil sticker on the right side especially my vehicle crooks these people are read more

Came by at 9:30am was told an hour.There was another customer fighting with the 2 men at the counter. They employees of mavis tire had no professionalism and acted like the boomers they are. Took an uber to breakfast. Got a phone call 2 hours later that I need 4 new tires.... The car has 20,000 miles. I didn't need all new tires. Was upside on the tires. Just wanting to leave I said yes. It's now 1:30 as I sit here now still waiting watching my car in the life still 4 hours later. As I sit here I get to watch the show as more customers come in. I get to listen to how awful these people are treating there customers. Saying things like "I'm done with this" "do you want it or not" "I didn't tell you anything that was corporate". I will never stop here ever again. If you have a flat or need work done, don't come here complete rude service and terrible time management. This will make a lovely TikTok of your employees being rude read more

Damaged my vehicle! Came here for an oil change with my brand new car. Got it back with a gouge in the driver side door. Immediately notified manager who minimized my claim before reviewing cameras stating "I know this didn't happen here". How can she say that when she hasn't reviewed the cameras yet? I insisted it did and her response was "well I don't believe you". Wow I have better things to do with my time and mental well being than make fake claims. Why not just look at the cameras before you call me a liar. Called corporate to report this. Good places usually have a wait. There was no wait time here and now I know why. read more

First of all Mavis as a Corporation needs oversite, I scheduled an appointment for an Inspection at Mavis in East Stroudsburg PA because I own a home there and in NY. My appointment was for 10 am Saturday, I dropped the car off Friday evening, Saturday at 4:20pm I receive call from Mavis asking for Insurance Card as they couldn't place sticker without it,I had copy on my phone, they would not accept email needed to see in person, I hop in my car and drive 20 minutes to bring as they close at 5, I arrive and guy at desk was provided Insurance card, he looks and says " We'll, the Inspector left for day" I'm like what, someone just called asking for card, he says "Well it wasn't me I don't know. Next appointment we have Is Tuesday Morning" I'm like are you for real why the heck didn't anyone say that and why did you wait to call me at 420 if the Inspector left at 4. Needless to say I will NEVER consider this business for anything. So I get my car inspected elsewhere, I call my daughter on Monday and explain what happened, she says oh wow I had my car at Mavis on Saturday in Selden they did a tire rotation,we leave it at that, Today Wednesday she calls my husband asking him to look at her car because she hears a clunking noise when she drove it, hadn't gone anywhere since she picked it up from Mavis, my husband looks and low and behold, The lug nuts were loose on all the tires, not tightened like they should be, don't they have a TORK SOCKET or did the worker choose not to use It, Dumb asses your lucky the tire/s didn't come off with my 8 month old grand daughter in the Car, You would have more than a damn bad YELP review, This establishment should both in Selden ny and East Stroudsburg Pennsylvania need better Management, guess the consumer comes after the almighty dollar!! -0 Review read more

Mavis in centereach is the best place around to go not only for tires but other work that your car may need . They do free diagnosis on your car I been going here for years I can't remember how many . I have gotten work done with them many times , brakes , tires , alignment etc I recently got work done on 2 sets of rims Wife's n I , and mine are custom painted and not a scratch on the rims ! Now I have my regular mechanic and if he is not available I always go to them honestly they always do an excellent job The guys there are pretty friendly Joe , Joey that worked on my rims and Patrick the manager are great guys that work hard every day . They also have a couple guys that been there for a long time and know what they are doing that's why I trust them at mavis in centereach. If you don't have a mechanic and need something done and don't know we're to take your car go to them you won't be disappointed, prices are reasonable . Thanks guys again and keep up the good work! read more

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Great customer service from John and Alex! Today was The day after horrible blizzard. I needed to venture out and due to all the snow in the streets I didn't realized I had a flat tire until I got the main roads without snow. I pulled into the nearest garage and they said they were closing in 15 minutes and couldn't help me. I called Mavis, John said that they too were closing in 15 minutes but could definitely squeeze me in. When I got there John and Alex where very kind and took my car in even though they had other cars they were working on and they were about to close. I am very thankful to them and their kind nature. read more

This place sucks. They advertise a very good price on the website and then when you arrive the MANAGER tells you oh all the websites add $24+ per tire when you come to a physical location. He even pulled up the website (mavis' own site) and when I showed him the tires I wanted and the price he made it clear that was not going to happen. I told him they had lost a customer for life and that I would share my poor experience with anyone that would listen. As I left I notice City Tire, right across the street. I gave them a call and priced the same tires about $30 cheaper per tire mounted and balanced. I went right to City Tire instead and they were great. I would NEVER return to Mavis in Centereach and deal with their shady dealership manager Kevin. What a horrible negative experience. read more

Couldn't figure out how to remove my dipstick and told me that if they broke it.....it was on me......I knowing about cars walked out and with little resistance removed the dipstick no problem They said ok we will finish your oil change I instructed them to drop the car I will proceed else where to someone qualified to do a simply oil change Being in the business of automotive if my mechanics break something. Because they don't know what they are doing I would not tell the customer that have to pay to fix it read more

2 gift cards went missing right after I left after getting my oil changed and their response was you misplaced it.

I had scheduled an appointment online a few days in advance for an oil change and a state inspection for 5:00 PM for after I get done with work. Get to there earlier and go to tell them I'm here for my appointment to be told that their state inspector left for the day... how would you let your inspector leave if there was a SCHEDULED state inspection appointment? It's like nobody looked at the schedule or just didn't care. Waste of my time. Went to a local, non-chain place and was a much better experience. Thanks for nothing Mavis! read more

I recently moved to the area and was having some car problems. I came from queens Ny and didn't want to drive there plus my car was bad so I took it to Mavis. I gave them a chance and they did horrible. First off, I brought it there and they said it was the Break booster. Changed me a lot but I took out a credit card thru them. Got the car back the next day and it seemed still weird but I thought maybe it needed some more miles to drive. I took it back the next day and they said that since they fixed the Break booster that it blew the Master Cylinder. Ummm ok so why is it my problem? Didn't you know that would happen before you did it or u should fix it since what you did broke it!! So now another charge. Took it on a Tuesday and was told I would get it back same day then get a call saying that they piece didn't make the truck and it won't be ready for the following day. Ummm ok. Anyway, picked up the car. now total - paid over $900 but if it was fixed then I would have been happy but guess what? NOT FIXED AGAIN! My wife with my one year old son driving the car on the highway a day after we got it back from Mavis and it stalled on the highway! My wife and son could have got really hurt. My wife called me at work in the city and I couldn't come right then. She called AAA and I'm glad they towed her home. Here's where it really pissed me off and I will never go back there, I called Mavis and said I had my car there and it stalled on the highway with my wife and one year old son in it and this idiot says " well it doesn't sound like a Break problem" are you serious?!? Not I'm sorry and I hope your wife and son are safe. I said well my car was fine before I brought it to you and he just said to bring it and I said Monday morning and we can check. So yea, bring it by so you can charge me again? I'm not being fooled again. So I decided to call my mechanic in Queens and he said bring it by and I had AAA tow me to his shop on Monday morning. Now if they were a good business shop then they would have called me to see how the car is and why I didn't bring it by but nope. No call. No follow up or anything. They don't care. They robbed me twice and I will never ever go there again. They have young kids fresh out of auto school. Only go for tires ( I guess) but I won't! Right across the street is a tire place that's better. Mavis sucks! **** Updated 12/20/18***** Took my car in to Ford and was told that my break booster needed to be fixed! And I said I did that already but they said that's what it is so thanks again Mavis! POS place. I wouldn't even go there for tires. They have kids right out of a 2 week auto school. Don't go there! read more

Performed unnecessary work. I told them I needed a Bering . They called me two hours later and said it wasn't the Bering but rotors and other brake parts. I said ok do the work. When I picked up the vehicle It had the same problem when I brought it in. They didn't even have the brains to test drive it. I brought it back and they put in a Hub Bering. They charged me almost $700 for work that I didn't need. Oh they said they gave me a discount on the Bering. So it only cost me a total of over $900. They send you a survey after your visit so I stated what had happened- never heard from them again. Now they will never get my business again. read more

I chose this place for the fact that I needed both new tires as well as a state inspection, so I loved that I was able to kill two birds with one stone and not have to make two appointments at two separate places. I also LOVED that they are open on Sundays, which is beyond rare. That alone will probably keep me coming back. I was able to make an appointment online which was extremely convenient and had the option of either dropping my car off or waiting, which I chose to drop off. However I did see a small seating area inside for those whom decided to wait. The staff was extremely welcoming and friendly upon arrival. I don't have any complaints regarding service, though I deducted one star because I had presented a coupon prior to service for $5 off an inspection and I noticed after leaving that my receipt didn't mention this deduction anywhere so I'm uncertain as to whether it was discounted or not. Otherwise, I'd definitely consider going back here for more car maintenance! read more

I guess they were busy or things were just not happening for this location because I came back again for our state inspection and the service was remarkable! Steve and Larry went over things that failed and things that need to be fixed, but would not fail the inspection. One of our vehicles is 13 years old with its original suspension, this was pointed out to be replaced, only the front. Lowering the price to help us out, I will return just because this service was first rate! read more

Shopped around & chose Mavis over Costco - great tire price (they honored their very low Web price) and got 4 tires & an alignment in a little under an hour and half... very polite, very competent- would use them again in a heartbeat. read more