I cannot say enough wonderful things about Mike, the owner of Families Exterminators! His service…read moreis truly exceptional. He is incredibly thorough, diligent, reliable, and always provides excellent communication. One of the things I appreciate most is that Mike takes the time to reach out and ask if we are experiencing any specific issues before he comes, so he can make sure to target those particular problem areas. He genuinely cares about resolving the issue rather than simply providing a routine service. Since working with Mike, our insect problems have decreased immensely, and I am so grateful that we found him! His attention to detail, responsiveness, and commitment to making sure his customers are happy really set him apart. I would highly recommend Mike and Families Exterminators to anyone looking for dependable, effective, and personalized pest control service. We couldn't be happier! To top it all off, their pricing is very reasonable, especially for the level of service and care they provide. Highly recommend!

Amazing service and prompt response…read more Great communication Spayed the whole house Gave instructions on the product You can get one spray

Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

Got bugs? Think you might? Sounds terrible. In fact I don't even want to see or worry about…read morebugs/termites/mice whatever... I've used Brian on several occasions and every time I've needed him he's been there for us. If you are in need of professional pest removal then give Brian a call!

James is very professional & eliminated all pest related issues I was having. He also took the time…read moreto explain how to avoid issues in the future. Thank you, James!

First of all prompt service-courtesy and friendly and informative. Second is price-beat out another…read morenational known company by $150 less. Then on top of that beat their warranty of 30 days versus Proactive's 90 days. Supporting local small business has been a win win for me. Thanks again James for dealing with these nasty wasps and for keeping me out of news for being stung over a hundred times. That's just my luck. Hire a professional

Jose was amazing! I came home late one evening after work to find my house had been ransacked by a…read moresquirrel. I called a few other pest services I found online and they either didn't answer or did not do emergency services. Stumbled upon Truly Nolan and despite Jose having just finished for the day, he still came out the same night and was at my house within 30 minutes! He provided a trap as we couldn't locate the squirrel and was so responsive and would return to followup. An hour later we found the squirrel was indeed in the house and I called Jose who came right back that same night over to get it out of the house! He provided a solution and even came back that week to screen our chimney. He was so reasonably priced (two emergency late night calls and chimney screen!) and so responsive. He will definitely be saved on my phone should I need his help again! Thank you!!

Jose is very knowledgeable and great to work with. Very helpful. If you need an exterminator use…read morethis company!

5 star for honesty! My parents called because we saw a few Carpenter Aunts inside the house this…read morepast Spring. There are two major reasons why we gave this business five stars. 1. Stanley (owner) came by at no or little charge to come by and assess. Everyone else wanted a hefty fee. Some insisted on a portion or full cost of exterminating Carpenter Aunts even before setting foot into the house to diagnose the situation! 2. Instead of up-selling my parents into scaring them for the worst, he was COMPLETELY honest. He told them there was no need for concern. It was only a few aunts. He couldn't find a nest etc. and - in our case - it seemed to be seasonal. He explained in detail what to look for, what would be considered serious enough to call a professional, and what to do in the meantime. He was right. They stopped coming around after spring. Stanley, the parents have inked you into the old telephone book and taped up your card by the phone. (Their version of speed dial). However, my siblings and I have you on our gadgets. We periodically come across pest situations, and you'll be the first to call. Happy to refer you to anyone that asks. I hope this review helps.

Stan is the man , called him up he came out same day and fixed my problem. super easy to work with,…read morefantastic communication and quality service

This guy knows his stuff! We had a raccoon problem living in our basement and Marc really went…read moreabove and beyond to help us and get rid of the problem once and for all

Very satisfied with Honest Abe's! They safely removed a skunk from my garage without it spraying,…read morewhich was a huge relief. The technician was prompt, professional, and explained everything clearly. I couldn't have asked for a better experience. Highly recommend!

I contacted Cavanaughs pest control yesterday, (we had used the in the past). I didn't know they…read moremerged with Viking but that's ok. I had to wait 5 minutes to finally speak to a REAL person, that was a bit of an issue but not my complaint. The woman who took my info transferred me to another employee. His name was Matt. After explaining the pest issue he asked me to send the pics I had of the insects that were my concern. He provided me another number and said he would look at the pics and get back to me. More than 24 hours and still nothing. Very upsetting no response. And he reviewed the phone number to call, it was correct. I'm guessing this company doesn't need the business!!

We have been a customer with Cavanaugh since 2005. We did the termite treatment on the perimeter of…read moreour house to prevent termites coming from our neighbor's house which had a severe termite issue. Since then, we have the annual termite inspection contract with "Cavanaugh Termite and Pest Service". Cavanaugh has been displaying its utmost professional standard since 2005 until this year (2020). Our annual termite contract expires on May 31 every year. Cavanaugh sends out the contract renewal two months prior to the expiration date. We always schedule the termite inspection on the last Saturday of May for the 8~12pm appointment immediately receiving the renewal notice. The inspection time lasts about 20 minutes. The inspector walks down to the basement and checks the house perimeter, then check out the garage and outside of the house perimeter. Once the examination is done, the inspector writes done "No termite activities found on the house" on a company's worksheet and accepts payment on the spot, then gives us back the worksheet with the payment paid-in-full receipt. Every year has been the same routine without fail until this year. A series of mistakes made by Cavanaugh's internal problems from the appointment to the final billing greatly inconvenienced us and caused us the loss of precious time solving their mistakes are one thing; Cavanaugh's staff lacking professionalism manner to resolve their own mistake is unforgivable. Here is the detail: We scheduled the inspection appointment as usual on the last Saturday of May, between 8~12PM. Due to the coronavirus, we called Cavanaugh two weeks prior to the inspection date to make sure the inspection would still be on. And then two days prior to the inspection, we called them again to make sure that the inspector who is coming will be wearing a mask and shoe covers before entering into the house, and the appointment time is also confirmed during that phone call. On the inspection day, we waited for the whole morning until 12 pm. We called Cavanaugh to find out why was no one showed up? Mr. Tiff answered the phone and apologized to us that there was no indication that we were scheduled on that date. He immediately called East Brunswick division and scheduled to send an inspector over no later than 1:45 pm. No one called nor came until 2:38 pm. The inspection lasted until 2:55 pm. Due to CoVid-19, there was no paperwork to write and show that "no termite's activities were found from inspecting interior and exterior of the premise" nor did we get a pay-in-full receipt after we gave the inspector our credit card information to input to his iPad. He said that he would send that worksheet and payment receipt to my email address. So he left without giving us any evidence of the inspection. Four days later, on June 3, we were still waiting for the worksheet with our payment receipt. I called Cavanaugh and spoke with Kristen to find out where was the email that shows our inspection worksheet and payment receipt. She immediately sent over a totally BLANK invoice (without company printed logos) with nothing on it except some strange numbers showing "termite inspection charge" $0.00, tax $6.82, payment & credit $0.00, and total due is $6.82" Not a word about the termite inspection conclusion nor our paid-in-full payment receipt. I emailed her "The receipt you sent still didn't show the correct payment amount nor did it show "No termite was found at the property" detail. Please resend a rectified version!" We went back and force with email replies and went nowhere because she kept replying to me: "The contract is now expired so I cannot state that it has been paid for." And totally ignored what I repeatedly stated in my email clearly "The current display figures in the invoice do not make sense on an invoice. I believe the right amount of dollars figures to be displayed as "termite inspection charge" $103.00, tax $6.82, payment & credit $109.82, and the total due is $0.00. Your invoice does not make any sense nor does it display that I had paid in full of the charge of $109.82." Finally, I had to pick up the phone and talk to her in person. As soon as she knew it was me, she gave out a loud, impatient "Uh" then said, "What can I help you?" I asked her to just send me a paid-in-full receipt to which she had been refused to do and did not tell me the reason in all her emails except "The contract is now expired so I cannot state that it has been paid for". I realized that she assumed we didn't pay for the $109.82 inspection fee. I said, "How could we not pay for the inspection at the end of the service?" She mumbled something like "you don't need to pay when service is done..." that statement greatly confused me, but I had to stop wasting my time to figure out what she was saying or doing in all these. I simply asked her to just send me a payment receipt and I am still waiting for my receipt with a worksheet detail on a proper company logos stationary.