Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

Roger, Told my mom she had raccoons in the attic supposedly told her he would put traps, block the…read morefans, and come and check the traps daily for 1600. Also he needed the money up front before the job was done. My husband went and looked after it was so bad that we had to call another place to the tune of 7000.00 my mom's front lawn was covered with plastic bags full of dead rats, mice, and poop waist high. They said the mice rats, and poop were decaying so must have been there a long time Roger never said any of this. The new place redid the installation which was a mess as well from this. To be honest did not want to post and I am really not like that but my mom was very upset. Not good for business Roger, not good and not happy. U are lucky u got one star !

Very professional, handled things as you'd want them to. Everyone cares from the bottom to very…read moretop and explains everything in a precise manner.

We had termite swarmers coming through crevices by the front door. They came out and treated the…read morearea. The exterminator was through and professional. We had 2 days left before the 1 year warranty and signed up for another year of service with them!

I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.

Truly Nolen squeezed us in at the last minute for a bedbug inspection and were so nice and…read moreprofessional. Quick, on time, and helpful. Very grateful for their services!

Fast response, very professional and great communication from the start…read more highly recommended. Eddie W

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

Kenny did what he said he would do, came when he said he would come, and charged what he said he…read morewould charge. Great work! Reliable, would recommend to others!

Had a raccoon in my attic they said they would help charged me an insane amount of money and then…read morewent MIA after a week with the raccoon still here. DO NOT hire this company they have no idea what they're doing They even ignore my calls. NextGen pest are a bunch of crooks!

Not sure where all these negative reviews came from. I can only assume they are fake reviews from…read morecompetitors I always get someone when I call Cowley's, and my technician, Lux, is friendly, knowledgeable, and I literally watched him do all the treatment and work while he explained it all to me.

A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

Steve (Owner/Operator) was great! Ha came when promised…read more He explained the cause of my infestation and his plan on getting rid of them. He did the entire foundation perimeter of my home, inside and out, plus 2 trees which were infested. I watched as the buggers came running out of a tree as he was applying his treatment. He was pleasant and professional the entire time. He gives a 1 year guarantee! I'd recommend Surf, and will use again if needed.

Katie was absolutely great to deal with in the office setting up our appointment. Steve was polite…read moreand informative about the work that was needed to be performed. Everything was fantastic !!!!! Thank you again

Gabriel L was terrific today. There was a scheduling error and Gabriel came this afternoon and was…read moreable to find the problems.

It is unfortunate that Alliance Pest Services was taken over by Pestco LLC, because they are the…read morereason that working at Alliance in Tinton Falls, NJ is an extremely toxic environment. Corporate is comprised of unprofessional, rude, egotistical human beings, who lack honesty and integrity and who couldn't care less about the employees. They are only interested in their profit margins and falsely inflating the bottom line to fill their pockets. They do not respect an employee's hard work and have no idea what the workload is like. In fact, they create more work by insisting on foolish and unnecessary meetings to further inflate their egos. They will lie to make themselves look better and cover up their shortcomings...which are many. And their HR Department is unskilled and dishonest as well. I spent a very long and stressful 2 months working for these people and after putting in 10 hour days, collecting quite a bit of money and straightening out accounts, I was fired. That's how they show their appreciation. When you call them out, they feel threatened and decide how best to get rid of you. Even if they need to manufacture reasons. Truly despicable people. Stay away at all costs.

I am new in town too and just bought a condo. I received excellent service from Potter Pest. They…read moreare knowledgeable, professional, and efficient. They were also comforting and re-assuring too which was really appreciated. Thanks guys!

New to the neighborhood - didn't know who to call. Tom came almost immediately, resolved our…read moreproblem AND went above and beyond. Will definitely use him again if needed.