5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

The technician J arrived on time. He was pleasant and professional. He took photos of the problem…read moreand gave very honest advice. I would absolutely recommend this serv

When they were "Last Bite" prior to Viking taking over, they were fantastic. Once Viking took over,…read moreservice was terrible. I caught one of the workers skipping the backyard (hint - everyone has cameras now). Of course they were sorry and had someone come out to reapply but how often does this happen? I signed up for the mosquito spray then added on the quarterly "everything else" to the plan. What a mess that was. We didn't know who was doing what anymore and mosquitos took over. I would up spraying the yard myself with Cutter just so I could use the yard. They also do not come out if the temperature is above 95 degrees (never heard that one before). If you wish to reach out to Viking, the service desk is outsourced to south Asia and extremely frustrating to deal with. Issues were never resolved so I cancelled everything. I do not recommend Viking. There are plenty of other options.

Last Bite was excellent. Viking ruined this formerly professional company. I do not recommend…read more Technicians lied about work completed (I was home and saw they didn't do what they claimed) and we continued to have mosquitos all summer.

We just had Robert Batz do a termite inspection for a house we are buying in Pennington. I have…read morerarely met someone with such integrity in his business dealings. Excellent service and customer care.

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.

Orkin is a total disaster. Unprofessional, disorganized, and completely useless…read more If I could give zero stars, I would. Orkin Pest Control has been the most frustrating, unprofessional, and unresponsive company I've ever dealt with. We've been paying for monthly service, yet the pest problems continue and the service we're supposed to be getting simply doesn't happen. From the start, things were a mess. When we first set up our account, they sent a technician out for an initial visit. He showed up, greeted us with "What's good?" and immediately came off as unprofessional. We explained we wanted a general inspection around the home and some preventative treatment for insects. He flat-out refused and said they don't do that. I asked, "Then what are you here for?" and he sarcastically pointed at a cobweb and said, "Oh, I see one there." At that point, I asked him to leave because he clearly wasn't taking the job seriously and was acting like an entitled fool. I called to complain, and a manager sent out a different technician and this one was more respectful and gave us his personal business card, saying we could call him directly anytime we had issues. But when we actually did call him, he blew us off and told us there was nothing he could do, and to call the office. Of course, the office doesn't answer or return voicemails. Trying to get a same-day appointment which Orkin advertises as something they offer was a complete joke. I was passed from one customer service rep to another in what felt like a game of musical chairs. Each one would type my info into a system and say someone would call me back. Nobody ever did. To make it worse, one of their main numbers has a recorded message saying, "If this is an emergency, call this number." I called that number, and the person who answered said there's no such thing as an emergency line. So why are you telling customers otherwise? Then, a rodent got caught in one of the traps they placed, and when I called to have someone come remove it, I was told they don't offer that service. So I'm paying for pest control, but I'm expected to deal with the pests myself? On top of all that, they double charged me for a service, and the first rep I spoke to tried to brush it off like it wasn't a big deal. I had to demand a refund before anyone actually did anything about it. That's unacceptable. This company is completely disorganized. The technicians are unreliable, the customer service is useless, and the communication is non-existent. They're happy to take your money every month, but when it comes to actually doing their job, they vanish. Orkin is not worth your time or your money. Save yourself the frustration and go with a company that actually cares about its customers and stands by its service.

They don't tell me when they're showing up they just come and expect for me to be home . That's not…read morehow this works ! The pest control guy showed up and then he sent out the message that he was on his way , he didn't do it before! Completely unprofessional

Steve (Owner/Operator) was great! Ha came when promised…read more He explained the cause of my infestation and his plan on getting rid of them. He did the entire foundation perimeter of my home, inside and out, plus 2 trees which were infested. I watched as the buggers came running out of a tree as he was applying his treatment. He was pleasant and professional the entire time. He gives a 1 year guarantee! I'd recommend Surf, and will use again if needed.

Katie was absolutely great to deal with in the office setting up our appointment. Steve was polite…read moreand informative about the work that was needed to be performed. Everything was fantastic !!!!! Thank you again

Excellent service. I was born and raised in Brooklyn and still live in Brooklyn. No matter what…read moreyour address is, every homeowner must keep a check on rodents. I've had several pest control companies and I I have to tell you this company is top notch! They do way beyond just setting traps and laying down poison. I was very impressed and so was my husband who is very particular and hard to please. Just make sure about price quotes. Besides that this is a really efficiently great company. Book them now.

Let's talk about my experience using Chelsea Pet Control for bedbugs…read more Let me just say, Yelp helped me find this pest control company after deserpately searching for someone to take me right away. After several different chats, Chelsea Pet control accommodated me right away and saw me briefly after. We had an exterminator come over and spray the first two times, but the issue still did not seem to go away. Although he was extremely friendly and we loved his personality and kindness, we knew we needed a more advanced technician. We were not satisfied yet, there was definitely a lot of questions left unanswered. I messaged Chelsea Pest Control to request another technician to have another look themselves and see if someone else can figure it out, and then they sent over Sammy. In a matter of MINUTES, Sammy was able to detect the problem and what was causing this infestation! He was confident and diligent, not afraid to get his hands dirty. You can tell he works hard and is extremely determined to finding a solution NO MATTER WHAT IT TAKES. He took the extra time to spray our apartment extra, give us a clear explanation on how to stop it, and answered all my questions and concerns confidently and patiently. Sammy was the technician I needed this whole time to solve all of my problems. We could have not done it without him! We were located in Jersey and Sammy went above and beyond to help us out and come see what was going on, regardless the distance. Will definitely come back to him if this issue occurs!