1. Matt's Local Pharmacy

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Middletown, RI

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Matt's Local Pharmacy

4.4 (15 reviews)
Closed • 8:30 am - 7:30 pm

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8 years ago

Grateful for this pharmacy! Outstanding customer service! Gladly drive from Portsmouth to support this pharmacy!

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Review Highlights - Matt's Local Pharmacy

“CVS does have incentive programs that are helpful for everyday household needs, I found Walgreens to be really awful.”

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Walgreens - Walgreens in Middletown

Walgreens

2.6(17 reviews)
0.1 mi
•$$

As much as I enjoy earning points, I also need to spend cash on stuff. Today's visit was to hit up…read morethe Allpoint ATM at this Walgreens and pick up a cold bottle of water from the cooler. Easy. The store is laid out the same as others. it was well stocked, clearly marked prices and the cashier welcomed me to Walgreens when I entered. The parking lot is clean and clear of trash. This was an OK visit. [Review 18645 overall - 65 in Rhode Island - 2167 of 2022.]

I stopped into Walgreens today which has been my pharmacy for over 15 years. I needed to pick up my…read moreprescription and other pharmacy items that qualified under my FSA account. I had 2 additional items that did not qualify under my FSA and asked if I could add them to my overall purchase at the pharmacy. The technician "huffed" said nothing and continued to ring up my items. After I ran my FSA I had a remaining g balance of $30.00+ for the other items. I pulled up my Walgreens cash rewards and asked to apply it. The technician clearly grew more agitated and replied "I don't know how to use that ", I asked if she could please ask the other tech who was working along side her and she grumbled something under her breath, "tissed through her teeth" at me and walked away without asking the other tech and without acknowledging what I even asked. I then asked the other tech who was just 4ft away if she could help apply my rewards and she kindly did. The other "rude" tech was then taught how to do it and grumbled the final remaining balance at me. I said " wow you're not having a good day ha?" , she then replied "yup and you're making it sooo much better" in an extremely rude tone. I replied back and said "well that's good, I'm glad I can do that for you" she "tissed" again, I paid my balance with my debit card, while doing my best to maintain my composure, and she rudely passed my bag across the counter. I grabbed my bag quickly and said "lighten up" and walked out as she proceeded to laugh out loud behind my back. I'm not the one and today isn't that day, as I am fighting a terrible cold. Hence all the medicine I purchased. Needless to say, I love this Walgreens, and have been a loyal customer for years and have never experienced this type rudeness there. Ever. Clearly she was a bit childish, acting entitled as if ringing me up was not her job. Some of the kiddos in the new "20 something's" generation behave as if they have no understanding of what respect for others is and clearly no formate able work ethic or much experience. The store manager at this store is amazing as is the entire rest of her staff but this "newbie" clearly needs a lesson in customer service. Should I encounter her again here I will request another tech to avoid sinking to her level and letting her know that I am not the one.

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Naval Health Clinic New England Pharmacy

Naval Health Clinic New England Pharmacy

4.0(2 reviews)
1.5 mi

Daryl Gonyon Capt, USAF (Ret)…read more June 4, 2020 Pharmacy, Newport Naval Station RI Subject: Thank YOU for YOUR Service! To Commanding Officer: Thank you and your many military personnel on duty and serving at the Naval Pharmacy today. My wife Lauretta and I have been going there for over 50 years (not an error... 50 years!), and I can attest to the courteous and efficient service provided by the staff at the pharmacy. I have always felt the same way for the staff of civilians inside the pharmacy that I suspect are hard at work even now during this COVID Pandemic. It felt great being in a welcoming, well organized and functioning operation like this. This may seem like a rather small thing to praise, but after living outside of military facilities for some years now, it is a refreshing change. Please see that all involved know that they are appreciated! Thank you. Daryl Gonyon

Having Tricare means we have the lovely opportunity to try each pharmacy and military treatment…read morefacility in our duty station bases. Hawaii had a huge hospital with a tiny pharmacy, CT has a huge pharmacy with a tiny hospital, and this clinic is moderately sized with a very appropriately sized pharmacy. The pharmacy is directly inside the front doors to the right, with an automated kiosk for check in. There is some seating, but not enough, and they have about 5-6 windows for clients. The wait can be long, but the people working behind the counter are courteous and efficient. It is a military base, so most of the people waiting for prescriptions are active duty or their family members, although I do see quite a few vets who come in for their meds as well. There is a gorgeous open area enclosed with glass by the seating area that lets in natural light and gives you something to look at, however right now it's just growing copious numbers of weeds. Sad. Selection is good, and they have been decent with making sure to stock medications and fill on time. It's nothing much to look at, and doesn't offer many perks, but they are fast, efficient and free, so it's worth the trip. Ample parking with their awkward one way road circling the facility, which may change with the ongoing $4+million renovation.

Matt's Local Pharmacy - pharmacy - Updated November 2026

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