Beautiful store ! Mike greeted us immediately. He was very helpful and knowledgeable in helping us…read moremake our decision for a mattress that was right for us. We are very very happy with our purchase and with Mike making it a very pleasant experience

Jeffrey and his team at the Bridgehampton location are top notch, professionals! We actually needed…read moreto return a mattress bc it just wasn't right. They returned it no problem. A month later we bought another mattress, they got it to Manhattan the next business day. Don't be detoured bc they are not in Manhattan! They get the mattress quick and are so helpful. Excellent customer service.. thanks!

Everyone was courteous very helpful. I went to Riverhead Bob's discount store, but what I would…read morelike to know is while sitting on one of the couches I was reaching in between the seats to feel around, and I lost the turquoise ring so if anybody ever finds one in one of those couches it belongs to Connie Colonna PO Box nine, IGa NY 11930. I will be back because I find you guys very experienced and very good quality.

Bought a mattress and box spring from this dump they've replaced the mattress 3 times but not the…read morebox springs. The third time they upgraded the mattress because they stopped selling the one we had got. I wouldn't buy nothing from bobs spent 1800 on a bed that's a piece of sh*t. And of coarse spent extra on the warranty but it ran out as it doesn't restart when they give you a new mattress. BEWARE OF THE CHINESE JUNK THEY SELL

In many cases products we buy can seem like commodities. Many places offering the same products…read more I have found the most important part of any purchase is the level of service provided to the customer. Dean Alonso excels at the art of customer care. Before you purchase,providing you with options to help you find the best product to fit your needs. During the sale, with any promotions that might be available. Helping you with the best options for delivery and installation of your new item. Most importantly after the sale, that the most important to me. Dean Alonso addresses any concerns I have after the sale, he works as hard for me after the sale as he did to earn my business. A true professional, I wont deal with any one else. If you are shopping for Appliances, Electronics, a mattress,ask for Dean Alonso. See the difference great service makes.

i have bought many appliances from the Southampton PC Richard's for many, many years. I have…read morealways received great service and timely delivery. I returned to the store last night in need of a refrigerator, as ours gave up. Living out of coolers is not fun, and having a diabetic in the house just adds to the problems. After waiting for someone to assist me, I was met with a salesperson who really was not interested in anything I had to say. Delivery will take up to 5 days, and when I asked if she could mention the health issues, nothing was said. Next time I will spend the time and go to Home Depot or Lowe's. Not a way to treat many years of loyalty!!!

Very helpful suggestions, delivered ontime…read more Super easy

It was nice dealing with this store. Tahir was great to work with. We will back with further…read morebedding needs.

Seriously, make a day trip out of heading to visit Southampton and if you are in need of a new…read moremattress, go to this location only and visit Lauren and her staff!!! We had some really bad experiences with finding a suitable bed for a combo back and side sleeping duo and not only did we get really knowledgeable service from Tony on our initial visit but when we were ready to commit to buy the very next day, Lauren went above and beyond to help us find us the best price and option for what we needed! We had some special circumstances when we placed the order and needed delivery like yesterday and Lauren really took time to make sure that our order would be delivered the next day. Delivery was fast and set up even quicker. They hauled our old mattress away with them as well. Oh and can't recommend their zero gravity bed frame as week!!

Lauren was so helpful, professional and kind. I appreciate her helping me out find a mattress and…read morethe delivery process. She was extremely patient with me and my partner and making us feel comfortable. She deserves a raise! Thank you!

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

Absolutely recommend this Mattress Firm location! My husband and I were looking to purchase our…read morefirst mattress+bed frame and had no clue all the different options and features available. We were lucky enough to work with Corbin, who did an incredible job explaining our different options, and, ultimately, settings us up with our ideal mattress and bed frame at a great price! You will sleep easy knowing you've found a great setup at a great value at this location.

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.

Mark was awesome! He helped me find the perfect fit, and the whole experience at Mattress Firm was…read moreseamless from start to finish. Delivery came within a day, and I honestly haven't been this excited to come home to my bed in a long time. The Tempur-Pedic LuxeAdapt is beyond comfortable -- it feels like sleeping on a cloud. Highly recommend both the mattress and the service!

Unfortunately had to get a new mattress. Time and sleeping in a small dip wasn't cutting it. We…read moremet Fred and from the start he was attentive, considerate and accommodating. He didn't sell. He listened to what I needed, took into account my price point and then made some suggestions. He encouraged my fiancé and I to try some different ones and when we found what we needed he tried to save us as much money as he could. I needed a specific delivery and he made sure that was taken care of. Everything he said he did. Everything he promised he delivered which is a rarity. The Delivery was just as smooth. They arrived during the assigned window. Only one guy came up. He set up everything as I asked, took my old mattress and off he went. Overall a great experience with a great staff. I would totally recommend to anyone in the area looking for a new mattress.

Don't go here. The guy John Cote is a liar. We got burned…read morebad and now are battling with the warranty company about the bed being defective. He lied to us about the loan and how long we were approved for and had to pay bed off within 5 months because a month had gone by already when we got the paperwork in the mail. He's very condescending and talks to you like a car salesman but just bad at it. He also told us warranty is no good unless we buy one of their mattress protectors from their store.

Ken was super helpful and nice in getting me deals and making sure everything worked out. No…read morepressure, really nice guy, and definitely a place I'd recommend.

Terrible customer service. Still waiting for my correct undamaged Oder. They don't care!! They…read moreblocked my phone number and lied to Suffolk county attorney general!! Stay away

Christie's furniture is the best will never buy anywhere else again!!! Dustin is great, made entire…read moreprocess seamless and easy. Huge selection and low prices, One stop shop for the whole bed and at a great price! Completely blew away mattress firms prices... Huge thank you to Dustin and Christie again!!!