So happy to have Peter help us out. I visited the showroom on 8/15 with my kids. We needed several…read moremattresses and being everyone was different on how firm or not firm they needed, Peter was AWESOME!! We took our time, and he explained any questions we had. The location was spotless, everything you need to be comfortable and safe. Its also very large, with lots of inventory. And no pressure on delivery...he said he would hold til we are ready. We are thrilled to have purchase from Peter.

Lauren, the Manager, greeted my wife and myself at the Hampton Bays…read moreMattress Firm on Memorial Day. I like to look at everything when buying a mattress and Lauren was there when needed and not when I wanted to be left alone. She was very knowledgeable about her merchandise and the sales process was pleasant. We felt confident in our purchase and Lauren provided her contact info if there were any further questions. I would highly recommend Lauren.

I have been dealing with the Riverhead PC Richards for about the past two years. My husband and I…read morehave purchased multiple appliances for rental properties, a mattress and box spring, and also a kitchen suite for remodeling our son's recently purchased Co-op. Evan has been amazing in going out of his way to find us exactly what we need to fit our measurements at a price that we are happy to pay. Most recently I drove my 85 year old mother in from Old Westbury to replace a 42" built-in refrigerator. She was very specific in what she was looking for. I knew Evan would have the patience ad determination to find her exactly what she wanted. He was overly patient in going over the features and details and in answering her questions - sometimes repeatedly. He kept us informed of the manufacturing timeline and saw to it that the refrigerator was delivered ASAP, and on a day and time that worked well for her. I would also like to mention that the delivery team was amazing. They removed the old unit and installed the new unit to her satisfaction. They protected her hard wood floors and removed all the packaging debris. Needless to say, she was very happy with Evan and PC Richards. I highly recommend Evan and the Riverhead PC Richards store, they stand behind their merchandise, and are a pleasure to deal with.

I usually go to PCR in Deer Pk. However, I was in Riverhead today around 2p, so I stopped in here…read moreto check out over the range microwaves. A nice young salesman approached me & I told him I needed to replace my microwave but I want one with a full rack in it, similar to what I currently have. He went & asked someone if there were any like that, & he returned to me with a no. I browsed & we chatted about my 14 yr old microwave that I love. I told him that I'll keep looking. Then I asked why don't they make them with the rack anymore? His response, "Because they're starting fires". I never show my element of surprise because ppl will always talk bs when you opt to listen. I couldn't believe he would spread such misinformation, which could lead to destroying a brand's reputation. I left the store, & decided to shop online. Disgusted by his comment. Some people just have to have an answer. That was not a smart answer, nor was it the truth. He needs to be retrained.

Super helpful. Good to support local businesses. They actually helped me with s craft project…read more Thumbs up!

This establishment should be avoided unless you desire disappointment , rudeness and dispair…read more A big rule of retail today more than ever is customer care and to deliver as promised. It's easy for a store owner to sell product at a discount but my experience was they can't deliver as promised. I purchased linens, pillows, towels, accessories for the bathroom and much more at the store. My only requirement , which I agreed to pay an up charge to receive , was for the merchandise to be shipped so that I had delivery of the merchandise on a MUST have basis on a date specific. I was assured it would be done to my requirements. Based on the managers assurances and her understanding and acknowledgment of the time demand , I had placed the order and paid in full. The merchandise was to be in my nyc residence on June 29,2020. But it never arrived. We called the store and was again assured it was shipped priority delivery and assured it would come the next day. Time was of the essence ! It didn't arrive but what I did get was listening to the store owner / manager disparage my girlfriend , rudely take no responsibility, not offer any alternative such as having an Uber delivery that same day and breach all codes of business service and respect of a customer. In this case, it was easy for them to over promise and under deliver and cause us, the customer, undue aggravation and precious time. I write this review as a warning that in this instance , this was an awful retail experience . It's easy when there is no stress but a good store owner makes it easy for the customer when things don't go as planned. Avoid this place. Many other places to spend your money this is not one of them !!!

Awful experience!!!! I placed a large order for delivery to NYC and was assured it would be sent…read moreUPS ground and delivered by Monday - when I called to follow up I was told that UPS isn't Reliable during this crisis! I have had the opposite experience with UPS over the last 3 months and the store manager was negligent in her follow thru so order wasn't shipped out last Friday. The reason I felt compelled to write this was because of my phone experience when I called to check on UPS tracking information today! Instead of apologizing to me ( the client) the store manager screamed and blamed UPS and the had the order shipped back to the store without consulting me to see if I wanted it delivered tomorrow. I have been shopping there for many years and believe it's h see new management and will never go back! There are many wonderful small businesses in the Hamptons that I always chose to support- Elegant John doesn't deserve to be one.

Amazing customer service, very polite lady and she's very sweet. Good selection and variety.read more

I love home decor. I like changing pillow covers/pillows seasonally, sometimes rugs too. Bedding,…read moreas well. I have had to rely on stores like HomeGoods for kitchen gadgets, flower pots, garden stuff, sheets, towels, etc, since Tuesday Morning closed their stores. HomeSense has a large selection of furniture, lamps, art, and other accessories, as well as kitchenware. This particular time, I was on a mission. I needed a fabric-covered lidded box in navy and white. The search had so far proved fruitless. Marshall's had one box, in sage green with peach flowers. I went to HomeSense, and they had a blue and white lidded box! They also had gluten-free Italian pasta! I looked at the framed art, because I need a frame (not art) in a particular size for a canvas painting, but there wasn't one in the size that I needed. It's generally less expensive to buy framed art on clearance, keep the frame, and donate the art, than it is to buy an empty frame elsewhere. Strange but true. On a previous visit, I found two battery-operated wall sconces, which were exactly what I needed for my dining room. I also found some pink flamingo things, which were inexpensive and irresistible. I was also looking for one tier curtain, but they only had floral sets. I may have to sew one myself. They did have a huge selection of curtain panels. I spoke with one associate and the cashier, and they were both very pleasant. Prices are generally very reasonable, and they usually have a great selection of almost everything. It's similar to HomeGoods, but has much more furniture and lamps. There were some beautiful leather club chairs, which I may be able to use in the future. Hopefully they'll have some when I go back.

Another in the endless sea of suburban discount home goods stores. My wife loves cruising through…read morethese places and is able to find useful housewares, furniture and accessories. It's hit or miss and requires multiple visits to find things that fit the bill. As far as I'm concerned, spending time in a store like this is like being consigned to one of Dante's circles of hell. I'm not the target audience, though. If you like cruising and schmoozing and are patient, go for it. They should have a husband's area that serves stiff drinks and shows sports on big screen TVs.

Fortunoff is a Long Island based retailer in business in both counties for decades when bigger…read morecompanies have came and gone. Talent and an understanding of the Long Island market keep them relevant. Also likely their own landlords. Haha Here they are In Riverhead on Rt 58s big commercial road stretching from Popeyes on the east end to the Tanger outlet on the West side. Somewhat in the middle it is just across from Mattress Firm and next to Cancos tile. When looking for real backyard furniture that you'll actually love it's right in here. Quality is and has always been head and shoulders above the rest of Long Island retailers. Bigger couches, longer tables or just plain good looking sets and pieces. Never went in and didn't get exceptional service. Bill was the rep today and convinced me of exactly what I need to come back for when a patio is done. I didn't realize it but now am sure an outdoor sectional is the must have. Ideally in grey. Haha Oversized umbrella stands here if you need weight near a windy place etc.. Bookmark for outdoor furniture people will ask about.

Love the Fortunoffs back yard store !!…read more ,,, HOWEVER,, do not get taken in by the GUARDSMEN warranty program,, it's total,, BULLS--T. Guardsman does not stand behind their warranty or service contracts!! Waste of your money and time in dealing with GUARDSMAN!! Unfortunately,, Fortunoffs sells this BS warranty. So...... BUYER BEWARE!!!

Michael A and Michael K were excellent during my shopping experience today. They resolved an issue…read morefor me showing a very high level of kindness and care. These two managers were amazing and I'd high recommend this store because of their service. They make sure the shoppers have a great experience.

I have bought many pieces from this outlet and I have always been happy!Lucia and Micheal are…read morealways pleasant and helpful when I am there. They are both assets to the store!