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    Elegant John

    3.0 (4 reviews)
    Open 10:00 am - 5:30 pm

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    6 years ago

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    6 years ago

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    8 years ago

    Lovely store with great prices, something that you would not expect in East Hampton! The staff is terrific. Great pillows.

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    14 years ago

    This ones number is incorrect. To find this store and it's reviews look up THE ELEGANT JOHN.

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    Mattress Firm Groton

    Mattress Firm Groton

    4.1(7 reviews)
    28.4 mi
    $

    AVOID, AVOID, AVOID AT ALL COSTS! This was by far my single…read moremost worst experience trying to purchase an item! It took two days to finalize the purchase because something kept not working so we had to keep calling them to get it to work. After two days it finally worked. Then came the delivery day which was a shit show! After asking them to please not pull on my stair railing because it was built in 1876 they not only held it, but used it as leverage and cracked all the base trim off. Then I noticed they walked through mud before entering my house and never put on anything to prevent tracking the dirt in. So three carpets were stained! Then a see the man delivering the mattress had grease all over his hands and he had still picked up my brand new mattress! They could not have cared less! Now Ihave three stained rugs, a broken antique stair railing and a brand new mattress that looks like I got it at the dump! When I spoke with customer service their idea of helping was asking me to get three quotes for each damaged item and send it to him as he will "try" and get me reimbursed. This is their solution after damaging our home. How about this? You get your shit together because I'm suing you. It's the only way to get this resolved. Also, it's been four days and I have not heard a peep from them...zero response!

    The prices are good. The man who helped us only took into consideration my husband and his…read morecomfort. There is and always had been a large gap in height and weight. After a year. He thinks the mattress is to hard. I said that repeatedly while we were picking it out. I was ignored to the point I walked away and tried out other mattresses. I have added multiple layers of memory foam. My husband wants to start looking for a new mattress. I went to every mattress store and tried hundreds of mattress. I am happy enough to hang on with this one a few more years. The sales ppl were very polite.

    Photos
    Mattress Firm Groton - Delivery guy damage

    Delivery guy damage

    Mattress Firm Groton - Mattress Firm likes to leave its mark I guess

    Mattress Firm likes to leave its mark I guess

    Mattress Firm Groton - Damage to railing

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    Damage to railing

    Elegant John - homedecor - Updated May 2026

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