Had an eye exam with dr.gary selbert today he is very through and takes his time and explains…read moreeverything i was very impressed not may doctors today take the time and interest that he does i highly recommend him

Kind, patient, perfectionist; The best eye doctor I've ever been to in my life. Dr. Selbert takes…read morehis time and makes sure your prescription is perfect. He also has gotten me in when my glasses broke for an emergency visit and fitted me with contacts so I could see until my new glasses arrived.

My experience with Burnt Hills Optical was excellent! I arrived at the scheduled time and the…read moreoptician immediately started the processes of gathering relevant information and conducting a preliminary examination of my eyes. The results of the initial eye exam were relayed to the optometrist who then refined the evaluation of my eyes, determined the best prescription for me and thoroughly explained the physical condition of my eyes. Burnt Hills Optical can provide any type of lens needed and they have a great selection of frames. I was very satisfied with every aspect of the visit.

Walked in and was greeted with a smile and a hi. Was taken right away. Very friendly atmosphere…read more Knowledgeable staff. Very clean. Great selection of frames. Was in and out in less then an hour. Received the full eye exam treatment. I will continue doing business there. Can't wait for my next appointment.

I was a loyal customer of Consumer Optical in Rotterdam for over 20 years, but after my recent…read moreexperience, I will not be returning. I recently had to reschedule an eye exam due to a family emergency. Despite calling the morning of the appointment to explain the situation, I was told I would be charged a "no-show" fee, and I have now received a bill for $50. This policy was never explained to me, nor was any grace extended for a long-term patient facing an emergency. This follows a disappointing pattern. I actually left this practice five years ago due to an unpleasant interaction with a staff member who was later terminated for her rude behavior. Unfortunately, the culture has not changed; the current staff remains dismissive and unprofessional. Save yourself the time, money, and aggravation by going elsewhere. You will find better prices and far more professional service at a major retailer like Walmart. It's a shame to see a local business treat twenty years of loyalty with such disregard.

Terrible experience. If you already have a prescription and come here just to buy glasses, it's ok…read more But making appointments to see a doctor here is a nightmare. They are overbooked and are bad with rescheduling appointments. Despite calling a month ahead to reschedule and despite calling twice to confirm appointments for my boys, they still told me I had cancelled. They also put a no show fee of $50 if you reschedule. The staff confirms appointments over the phone but their system will say otherwise. I'm very disappointed. The opticians here that dispense glasses are great though.

Doctor Stickler is Excellent. He is so patient and kind. Having a doctor like him makes your visit…read moreso much better. He really cares about his patients. You don't find to many like him.

Dr. Strickler is kind, patient, and friendly....unfortunately, the office staff is not. I have…read morefound them to be extremely rude, condescending, argumentative, unprofessional and impatient whenever I have had a need to call. I was having trouble seeing and they refused to give me a appointment because I had already been to the office within the past 2 months and didn't need to be seen so soon, (apparently clerical staff thinks they can diagnose patients over the phone), after several calls begging to be seen, they finally relented and gave me an appointment, turns out I had diabetic retinopathy, and had to be seen by a retinologist immediatley. If I hadn't pushed for the appointment, I would probably have been blind by now!

Do not go there! Dr is overbearing and pushy. Assistant Daniel is very rude and doesn't explain…read moreanything to your benefit Not helpful at all coordinating with your insurance costs or your needs. Too many other optical places to go for better service!

I had such a wonderful experience with Dr. Salam. I can tell that she genuinely cares and looks out…read morefor each patient's well-being. She took her time to carefully explain my situation in a way that I could fully understand. While seeing her, she gave me her full attention, which is so hard to find with many physicians these days. This has easily become my go-to optometrist's office. Happy to say that I'm no longer anxious about going to the optometrist anymore. Doc is also great with kids!

Great customer service broke my glasses came in for emergency frames to be fitted 10 minutes before…read morethey close was helped with no problem they didn't even rush me to leave had me take my time and look for what I wanted even fitted it to my face and cleaned my lenses great place friendly great service great prices nice store very clean and high class

Dr. David Rabady, Opthlamologist is an excellent Eye Doctor !…read more He very successfully removed the FLOATERS in my eye. I would highly recommend Dr. Rabady. Keith Warren age;66

I went this morning to get my eye glass frames adjusted. The building was easy to find despite…read moretheir recent relocation, and the receptionist was very welcoming. Tina was the optician who helped me. She was more than competent, and very personable. She made sure that my glasses fit my face to my liking, and were also comfortable. She asked me repeatedly if they felt okay, was very concerned, and interactive throughout the entire process. I will definitely be back to see Tina, and look forward to meeting the rest of the staff when I need an updated eye exam.

Dr. Hall was great for an examine…read more However don't buy your glasses or contacts there. Prices are exorbitant. You can get frames and lens filled at significantly cheaper prices either online or in Troy/Albany or Rutland or Saratoga Springs.

My husband raved about Dr. Hall so I decided to give her a whirl. Without question the best eye…read moreexam I've ever had. Aside from that it was one of the best experiences with a medical professional. The doctor was through, knowledgeable, personable, efficient. She was exceptional. The office is clean and visually appealing. The office staff are fantastic. Finding an attractive pair of glasses can be up there with buying a bathing suit. It isn't fun and you can really walk out hating yourself. Sarah, who handles the "front of the house", actually pulled some glasses for me to try on and she hit it out of the park. Great service. Nice people. Top notch.