I was a loyal customer of Consumer Optical in Rotterdam for over 20 years, but after my recent…read moreexperience, I will not be returning. I recently had to reschedule an eye exam due to a family emergency. Despite calling the morning of the appointment to explain the situation, I was told I would be charged a "no-show" fee, and I have now received a bill for $50. This policy was never explained to me, nor was any grace extended for a long-term patient facing an emergency. This follows a disappointing pattern. I actually left this practice five years ago due to an unpleasant interaction with a staff member who was later terminated for her rude behavior. Unfortunately, the culture has not changed; the current staff remains dismissive and unprofessional. Save yourself the time, money, and aggravation by going elsewhere. You will find better prices and far more professional service at a major retailer like Walmart. It's a shame to see a local business treat twenty years of loyalty with such disregard.

Terrible experience. If you already have a prescription and come here just to buy glasses, it's ok…read more But making appointments to see a doctor here is a nightmare. They are overbooked and are bad with rescheduling appointments. Despite calling a month ahead to reschedule and despite calling twice to confirm appointments for my boys, they still told me I had cancelled. They also put a no show fee of $50 if you reschedule. The staff confirms appointments over the phone but their system will say otherwise. I'm very disappointed. The opticians here that dispense glasses are great though.

Do not go there! Dr is overbearing and pushy. Assistant Daniel is very rude and doesn't explain…read moreanything to your benefit Not helpful at all coordinating with your insurance costs or your needs. Too many other optical places to go for better service!

I had such a wonderful experience with Dr. Salam. I can tell that she genuinely cares and looks out…read morefor each patient's well-being. She took her time to carefully explain my situation in a way that I could fully understand. While seeing her, she gave me her full attention, which is so hard to find with many physicians these days. This has easily become my go-to optometrist's office. Happy to say that I'm no longer anxious about going to the optometrist anymore. Doc is also great with kids!

Dr. Hall was great for an examine…read more However don't buy your glasses or contacts there. Prices are exorbitant. You can get frames and lens filled at significantly cheaper prices either online or in Troy/Albany or Rutland or Saratoga Springs.

My husband raved about Dr. Hall so I decided to give her a whirl. Without question the best eye…read moreexam I've ever had. Aside from that it was one of the best experiences with a medical professional. The doctor was through, knowledgeable, personable, efficient. She was exceptional. The office is clean and visually appealing. The office staff are fantastic. Finding an attractive pair of glasses can be up there with buying a bathing suit. It isn't fun and you can really walk out hating yourself. Sarah, who handles the "front of the house", actually pulled some glasses for me to try on and she hit it out of the park. Great service. Nice people. Top notch.

Gave a very thorough eye exam. Explained what my eye exam showed. Friendly service, Dr. Vaughn as…read morewell as each of the receptionists. Limited hours at this office so must plan ahead.

I've been going here probably for three-ish years and it's honestly the best eye exam I've ever…read morehad. I've had glasses for 15+ years and I've had lasik so I've been to many eye doctors.

My husband and I have Been seeing Dr Nickel for a few years now and find him and his staff to be…read morevery professional. The offices are very clean and the girls are helpful. He offers different services ,such as diabetic eye exams ,and cataract surgery as well as others. We have full confidence in him and his staff and it is a pleasure to go there.

My appointment went smoothly. The eye doctor was responsive. I'm going to have cataract surgery,…read moreand I feel very confident about their capabilities.

Had an eye exam with dr.gary selbert today he is very through and takes his time and explains…read moreeverything i was very impressed not may doctors today take the time and interest that he does i highly recommend him

Kind, patient, perfectionist; The best eye doctor I've ever been to in my life. Dr. Selbert takes…read morehis time and makes sure your prescription is perfect. He also has gotten me in when my glasses broke for an emergency visit and fitted me with contacts so I could see until my new glasses arrived.

I knew I needed to get my eyes checked out so I started looking for Optometrists. I stumbled upon…read moreMattison and Rojeck through word of mouth. I called, made sure they accepted my insurance, and made my appointment. A month later I went to my appointment. The doctor and his staff we more than friendly. It was the standard check up with charts, fuzzy eye drops, and picking out frames. I picked up my new glasses 2 weeks later and all is said and done. I can't speak of the prices because my insurance covered everything, I didn't have to pay 1 cent.

Here's a lesson for you..."if something, anything irritates you, instead of feeling disappointed,…read moreaddress it, if you can't in person, put in writing." So, I did! (See previous review) And guess what happened? The Valley Family team called me regularly with available cancelations until a date and time finally opened up that fit my schedule perfectly. I just had my first appointment and let me tell you--I walked out smiling, and not just because they cleaned my teeth. I found my dental family. The vibe was relaxed, the office staff and dental techs were friendly and professional, and the hygienist knew exactly what she was doing. But the real star of the show? Dr. Greg. This man walked into the room radiating comfort, confidence, and calm which immediately put me at ease. I was instantly sold. I am now officially a new client of Valley Family Dentistry. If you're reading this and thinking of giving them anything less than five stars, pause. Breathe. Give them a chance--they will get back to you. Patience is a virtue...apparently one I'm still learning. (: Lesson for me, slow down, rural living ain't like the suburbs, that might just be a good thing.

Let me start by saying that I have never left a review for any business before. This practice does…read morenot participate with ANY insurance. I went yesterday and mentioned that idk if I can continue seeing him bc idk if I can afford it, which I was sad about bc I trusted Dr Liberatore. I also asked how much an X Ray would be since I will be paying out of pocket. After I politely made these comments/asked questions, the dental assistant immediately got rude. Then Dr Liberatore came in and was super aggressive and rude. I was beyond confused and hurt and I started to cry and asked why they were being so cruel and the Dr continued to berate me while I was crying and looking for my keys. I asked him to please stop and that I was just looking for my keys and leaving. I never once got rude and I just left and cried in my car. I have never been treated so horribly by a provider in my life. Don't waste your time/money coming here when you can get better, more affordable care elsewhere. Their behavior was both atrocious and appalling and they should feel ashamed for bullying me the way they did.